Guard Center

Guard Center

Cloud-based security workforce management software

4.9/5 (8 reviews)

Guard Center Overview

Guard Center is a security workforce management solution built specifically for the guarding industry, serving small security organizations to national operators with multiple branches. The platform helps guards, managers, and supervisors to improve operations and workflow, both in the office and on-site. Users can monitor daily activities and operations across the entire workforce in real time with detailed reports including photos, voice memos, and GPS tagging. Clients are provided with a customized web portal and automated email alerts for critical issues.

Guard Center’s dashboard allows users to view and manage all staff activities and duties in real time. Users can set up employee tasks including descriptions, voice memos and photos, and track task completion with time and date stamp verification and GPS tagging. Email notifications allow users to share real time statistics with clients, and alert them of any incidents. Users can tag locations and assets that need to be visited and checked, as well as set instructions and reminders for each checkpoint to ensure guards’ tasks are adequately completed. Built-in NFC technology allows guards to scan patrol tags using their mobile device, as well as capture incident evidence including notes, voice memos, and photos. The info board feature allows employees to share information about any important changes, events, or emergencies at their locations.

Guard Center's alarms enable users to react quickly to any urgent issues, and help managers to prioritize actions based on severity. The activity log provides supervisors with real-time information on tasks completed, shifts started and ended, checkpoints scanned, and more. Users are able to track all activities across each location, as well as store and search detailed historical information on all sites.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, Europe, Latin America, United States

Supported Languages

English

Guard Center Reviews

Overall rating
4.9/5
100% positive reviews
7
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Martin P.

My experience

Used Daily for 1-5 months
Reviewed on 2019/03/19
Review Source: Capterra

My overall experience of Guard Center id a very positive one, I would recommend this software to anyone that is looking for such a program.

Pros

The software is very easy to use so user friendly. it assists in helping produce the time sheets and gives the client a transparent view of the daily activities.

Cons

there are a few features I believe could be added,
1, being a notification per email to the client to inform them of a Incident report, the client can not be expected to monitor the portal constantly, this addition would help tremendously in keeping them up to date with things of imperative importance.
2. the app for Iphone, I understand this will be happening soon which I myself am looking forward to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Leon H.

This system only keeps the good and hard working employees and bad ones just quit.

Used Daily for 6-12 months
Reviewed on 2018/05/07
Review Source: Capterra

Pros

Guard Center provide excellent customer service and support, received the quick response to my questions. Guard Center software design to automate security operations.

Cons

As a security team, we didn't have any issues that we have found yet. Everything we use in Guard Center works perfectly for our Security department.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michael C.

The software really works good

Used Daily for 1-5 months
Reviewed on 2018/04/02
Review Source: Capterra

More proactive patrols from my officers.

Pros

I like tha fact that my guards became more punctual and also a good presentation to the clientele. Most clients like the fact that they can see the actual area patrolled in real time.

Cons

That i always need internet access to use it. Here in British Columbia we have a lot of remote areas to patrol that do not get internet so this product cannot be use. If so possible to hit the tags to record to the cellphone then will transfer to system once internet is available.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Ricky B.

Great service

Used Daily for Free Trial
Reviewed on 2018/10/19
Review Source: Capterra

It help me keep track of my employee's, you can log in all of there information and at a great price.

Pros

Everything it is so easy to use, for me and my employee's to understand.

Cons

I can barely see it on my cell phone. If you guys can improve on that it would be great.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Robert P.

We are very happy with our choice in guard management software from Guard Center

Used Daily for 1-5 months
Reviewed on 2018/03/12
Review Source: Capterra

The ease of real time management

Pros

The software has everything , we could have asked. As our clients are broad, hard to find what will work with various clients needs. With the features for our staff and clients , getting the real time information is impressed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Guard Center Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Based on monthly fee. Contact Guard Center for detailed pricing information.

Guard Center Features

  • Activity Dashboard
  • Activity Tracking
  • Compliance Management
  • Real Time Data
  • Reporting & Statistics
  • Workflow Management

  • API
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Reporting
  • Third Party Integration

Additional information for Guard Center

Key features of Guard Center

  • Activity log
  • Asset tagging
  • Automated check-ins
  • Automated compliance notifications
  • Automatically email critical alerts to designated recipients
  • Built-in NFC technology
  • Capture incident evidence (photos, voice notes, memos)
  • Checkpoint tracking
  • Checkpoint tracking
  • Communication tools
  • Compliance management
  • Customer management
  • Drawings, photos, and comments
  • Email notifications
  • Email notifications
  • Employee performance completion tracking
  • GPS tagging
  • Guard tours
  • Guards can scan patrol tags using a smartphone
  • Guards’ duties and responsibilities
  • Historical information
  • Info board
  • Instructions
  • Issue/action prioritization
  • Live dashboard
  • Location tagging
  • Lone worker protection
  • Multiple alarm queues
  • Notes and reports
  • Presence confirmation
  • Real time information on shifts started and ended
  • Real-time data
  • Risk management
  • Scheduling
  • Send data and real time statistics to clients
  • Set reminders
  • Share important info about events, changes, & emergencies
  • Site plans
  • Task descriptions, voice memos and pictures
  • Task management
  • Time and date stamp verification
  • Timely alerts
  • Workflow control

Benefits

  • Fully automate the organization's security operations including post orders, guard notebooks, incident reports, activity logs, tasks, notes, and more to help staff complete routine tasks faster and more accurately.

  • Use Guard Center to control the mobile workforce, anticipate problems, prevent incidents and minimize damages by responding to issues quickly with access to real-time information.

  • Eliminate follow-up calls and additional reporting by automatically tracking task completion performance on each employee.

  • Deliver transparency and accountability by allowing clients to “watch the watchman” via Guard Center's customized client's web portal.

  • Reduce forgetfulness, procedural confusion and non-compliance by enabling easy access to visual information, helping employees make informed and appropriate decisions.

  • Guard Center FAQs

    Below are some frequently asked questions for Guard Center.

    Q. What type of pricing plans does Guard Center offer?

    Guard Center offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Based on monthly fee. Contact Guard Center for detailed pricing information.

    Q. What are the main features of Guard Center?

    Guard Center offers the following features:

    • Activity log
    • Asset tagging
    • Automated check-ins
    • Automated compliance notifications
    • Automatically email critical alerts to designated recipients
    • Built-in NFC technology
    • Capture incident evidence (photos, voice notes, memos)
    • Checkpoint tracking
    • Checkpoint tracking
    • Communication tools
    • Compliance management
    • Customer management
    • Drawings, photos, and comments
    • Email notifications
    • Email notifications
    • Employee performance completion tracking
    • GPS tagging
    • Guard tours
    • Guards can scan patrol tags using a smartphone
    • Guards’ duties and responsibilities
    • Historical information
    • Info board
    • Instructions
    • Issue/action prioritization
    • Live dashboard
    • Location tagging
    • Lone worker protection
    • Multiple alarm queues
    • Notes and reports
    • Presence confirmation
    • Real time information on shifts started and ended
    • Real-time data
    • Risk management
    • Scheduling
    • Send data and real time statistics to clients
    • Set reminders
    • Share important info about events, changes, & emergencies
    • Site plans
    • Task descriptions, voice memos and pictures
    • Task management
    • Time and date stamp verification
    • Timely alerts
    • Workflow control

    Q. Who are the typical users of Guard Center?

    Guard Center has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Guard Center support?

    Guard Center supports the following languages:

    English

    Q. What type of pricing plans does Guard Center offer?

    Guard Center has the following pricing plans:

    Subscription

    Q. Does Guard Center support mobile devices?

    Guard Center supports the following devices:

    Android

    Q. What other apps does Guard Center integrate with?

    We do not have any information about what integrations Guard Center has

    Q. What level of support does Guard Center offer?

    Guard Center offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials