LogicManager

SaaS ERM software with top-rated customer support.

4,6 /5 (15 reviews) Write a Review!

LogicManager Overview

What is LogicManager?

LogicManager believes performance is a result of effective risk management. Since 2005, LogicManager's enterprise risk management (ERM) software has empowered organizations to uphold their reputation, anticipate what's ahead, and improve business performance through strong governance.

Today, LogicManager’s SaaS software and included advisory service helps businesses integrate risk, governance, and compliance activities so they can protect their employees, customers, and shareholders.

LogicManager was named a GRC Company of the Year by Quadrant Knowledge Solutions, one of Insight Success’ 50 Most Valuable Technology Companies, was awarded GRC 20/20’s GRC Value Award in Risk Management, and has been named a Leader in “The Forrester Wave™: Governance, Risk, and Compliance Platforms (GRC), Q1 2018” report by Forrester Research, Inc. With offices in the United States and Europe, LogicManager enables companies around the globe to achieve success.

LogicManager Overview

Pricing

Starting from
US$10 000,00/year

Pricing options

Free Trial
Subscription
Value for money

ESSENTIALS – starting at $10,000 annually
PROFESSIONAL – starting at $30,000 annually
ENTERPRISE – starting at $150,000 annually

Prices are averages; precise quotes are available on request: https://www.logicmanager.com/erm-software/editions-pricing/


LogicManager Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

LogicManager video

LogicManager Reviews

LogicManager Reviews

Overall rating
4,6
/
5
Excellent
11

Very good
2

Average
2

Poor
0

Terrible
0

Value for Money
4,7
Features
4,5
Ease of Use
4,6
Customer Support
4,8
87% recommended this app
Jennifer S.

Easy to use and options galore

We've been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn't available before LogicManager. The Customer Support team has been amazing! Everyone I've interacted with has offered positive solutions and offered assistance.


Bryan P.

Advisory Analyst & Software Customizability are Invaluable

I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.


Verified Reviewer

The trial version seems nice


Thomas W.

The Dawn of a New Horizon

The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system.


Jessica C.

10 out of 10

We have completely built out a universal one-stop-shop for our Vendor Management team. The help of our analyst and through the guided walkthroughs/webinars/articles (you name it) made learning the system so much easier. Weekly calls and consistent email communication have made our experience a 10 out of 10!


Jennifer S.
Industry: Financial Services
Company size: 501-1 000 Employees

Easy to use and options galore

Used Weekly for 1-5 months
Reviewed on 2020/08/27
Review Source: Capterra

We've been able to create a centralized place to house multiple review processes that were previously handled via email. This has enabled tracking, reporting, and visibility to processes that wasn't available before LogicManager. The Customer Support team has been amazing! Everyone I've interacted with has offered positive solutions and offered assistance.

Pros

The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully. The automation and workflow capabilities enable you to create processess that require little to no manual intervention outside of assigned tasks.

Cons

The system is so flexible that it can be intimidating when first approaching implementation. The taxonomy area is great but somewhat limited due to only one profile allowed per taxonomy type. This means that to accomodate multiple types of information stored in one Taxonomy area, you have to build very large profiles with lots of visibility rules. The more visibility rules, automation rules, and workflows you build for one profile, the greater the chance that it fails at some point. There's a lack of testing ability with the interaction between automation and workflows. Also, the reporting module is not user friendly and very difficult to use.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Bryan P.
Industry: Financial Services
Company size: 201-500 Employees

Advisory Analyst & Software Customizability are Invaluable

Used Daily for 2+ years
Reviewed on 2020/10/09
Review Source: Capterra

I have implemented LogicManager across four organizations and believe it to be the best product out there for ERM. The company listens to the feedback from end users and incorporates that into system enhancements and upgrades. The Advisory Analysts are like having an add to staff, as they assist in identifying and sharing ideas to address customer use cases.

Pros

The software can be customized to meet my program instead of my program having to adapt to the software.
The software's flexibility to provide solutions for items it may not have initially been designed for.
The robust reporting capabilities to design reports suitable for management report.
Having full functionality on day one without the purchase of multiple add-ons or modules.
Advisory Analyst assistance with workflows, reports and advice adds another layer that most software do not include with pricing.

Cons

Document storage and lack of ability to assign documents to multiple areas throughout the platform.
Ease of direct integrations to share data with other systems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Construction
Company size: 10 000+ Employees

The trial version seems nice

Used Other for Free Trial
Reviewed on 2018/11/15
Review Source: Capterra

Pros

I like the follow up from the team, they always ask how I feel about the product

Cons

Can't find something yet, however I am only using trial version

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Thomas W.
Industry: Banking
Company size: 201-500 Employees

The Dawn of a New Horizon

Used Weekly for 1-5 months
Reviewed on 2020/09/23
Review Source: Capterra

The overall experience has been very positive. The implementation team has done a great job of walking us step by step through the set up process. The initial introduction to the software was overwhelming, but through careful guidance and instruction, the system has become much easier to navigate. Continued familiarity with the product is creating more confidence in using the system.

Pros

The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.

Cons

To its credit the software is very inclusive, which in turn requires a time commitment to get the system set up accurately. The setup process is offset by the commitment of the implementation team to meet with you at regular intervals to the success of the program.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jessica C.
Industry: Banking
Company size: 501-1 000 Employees

10 out of 10

Used Daily for 1+ year
Reviewed on 2020/09/14
Review Source: Capterra

We have completely built out a universal one-stop-shop for our Vendor Management team. The help of our analyst and through the guided walkthroughs/webinars/articles (you name it) made learning the system so much easier. Weekly calls and consistent email communication have made our experience a 10 out of 10!

Pros

Easy to use, multiple learning materials, consistent updates and communication, versatility in configuration and design, cross-functional use/cross-departmental use, friendly atmosphere, changes applied immediately after saving(no down-time).

Cons

Document Upload/Download/edit-ability lacks, however, it is a huge bonus to have the ability to store documents directly within the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 15 user ratings
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LogicManager Pricing

LogicManager Pricing

Starting from
US$10 000,00/year
Free Trial
Subscription
Value for money

ESSENTIALS – starting at $10,000 annually
PROFESSIONAL – starting at $30,000 annually
ENTERPRISE – starting at $150,000 annually

Prices are averages; precise quotes are available on request: https://www.logicmanager.com/erm-software/editions-pricing/

ESSENTIALS – starting at $10,000 annually
PROFESSIONAL – starting at $30,000 annually
ENTERPRISE – starting at $150,000 annually

Prices are averages; precise quotes are available on request: https://www.logicmanager.com/erm-software/editions-pricing/

Value for Money
4,7/5
Based on 15 user ratings
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LogicManager Features

LogicManager Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,5/5
Based on 15 user ratings
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Categories

Additional information for LogicManager

Additional information for LogicManager

Key features of LogicManager

  • API
  • Analytics
  • Auditing
  • Automatic reminders
  • Compliance management
  • Custom fields
  • Dashboard creation
  • Data management
  • Enterprise risk management
  • Financial analysis
  • Financial risk reporting
  • Heatmap
  • Notifications
  • Operational risk management
  • Policy management
  • Risk alerts
  • Secure data storage
  • Single sign on
  • Summary reports
  • To-do lists
  • Tracking features
  • Value at risk calculation
  • Vendor management

Benefits

  • Our customers know what it’s like to succeed. We’ve seen risk professionals in all industries revamp their vendor management processes, invigorate their reporting capabilities, perfect their cybersecurity procedures, and so much more with LogicManager. With our support, our customers feel empowered to take on new challenges, uphold their reputations, and ensure their company thrives.
  • Our ERM software is comprised of nine fully integrated core solutions designed to work perfectly together, or beautifully apart. Every aspect of the system is scalable to your organization’s needs and configurable as your program expands. What does that mean? You’ll never outgrow us because as you grow, we grow.
  • When you sign on to LogicManager, we pair you with a team of advisory analysts who are as invested in your success as you are. They get you up and running with personal training sessions, upload all of your existing data into the system, help you build the reports you need, and are available to answer any technical and best practice questions you have throughout the lifetime of your subscription. The best part? They don’t cost extra.
  • As a SaaS solution, our software is both easy to use and cost effective. Our customers never have to tangle with IT, or shell out extra maintenance and professional service fees. They start creating value on day one with no lengthy implementations. Our pricing is based on your specific needs, so you can be confident you’re getting the most bang for your buck. You can also upgrade at any time to a package that fits your growing needs.
  • We’ve streamlined the learning process. When you start using LogicManager, you’ll have access to LogicManager University: an online portal of video tutorials, best practice articles, and forums for interacting with other LogicManager users around the world. LogicManager University, alongside our intuitive platform, enables you to learn and customize most functionalities at your own pace.
  • LogicManager FAQs

    LogicManager FAQs

    Below are some frequently asked questions for LogicManager.

    Q. What type of pricing plans does LogicManager offer?

    LogicManager offers the following pricing plans:

    Starting from: US$10 000,00/year

    Pricing model: Subscription

    Free Trial: Not Available

    ESSENTIALS – starting at $10,000 annually PROFESSIONAL – starting at $30,000 annually ENTERPRISE – starting at $150,000 annually Prices are averages; precise quotes are available on request: https://www.logicmanager.com/erm-software/editions-pricing/

    Q. What are the main features of LogicManager?

    LogicManager offers the following features:

    • API
    • Analytics
    • Auditing
    • Automatic reminders
    • Compliance management
    • Custom fields
    • Dashboard creation
    • Data management
    • Enterprise risk management
    • Financial analysis
    • Financial risk reporting
    • Heatmap
    • Notifications
    • Operational risk management
    • Policy management
    • Risk alerts
    • Secure data storage
    • Single sign on
    • Summary reports
    • To-do lists
    • Tracking features
    • Value at risk calculation
    • Vendor management

    Q. Who are the typical users of LogicManager?

    LogicManager has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does LogicManager support?

    LogicManager supports the following languages:

    English

    Q. Does LogicManager support mobile devices?

    We do not have any information about what devices LogicManager supports

    Q. What other apps does LogicManager integrate with?

    We do not have any information about what integrations LogicManager has

    Q. What level of support does LogicManager offer?

    LogicManager offers the following support options:

    Online Support, Phone Support, Knowledge Base, FAQs, Forum, Video Tutorials