LogicManager

Pros

The Horizon interface is super user friendly. We've run several of our user tests without providing any training, and the system is so intuitive they were able to complete tasks successfully. The automation and workflow capabilities enable you to create processess that require little to no manual intervention outside of assigned tasks.

Cons

The system is so flexible that it can be intimidating when first approaching implementation. The taxonomy area is great but somewhat limited due to only one profile allowed per taxonomy type. This means that to accomodate multiple types of information stored in one Taxonomy area, you have to build very large profiles with lots of visibility rules. The more visibility rules, automation rules, and workflows you build for one profile, the greater the chance that it fails at some point. There's a lack of testing ability with the interaction between automation and workflows. Also, the reporting module is not user friendly and very difficult to use.

Pros

The software can be customized to meet my program instead of my program having to adapt to the software.
The software's flexibility to provide solutions for items it may not have initially been designed for.
The robust reporting capabilities to design reports suitable for management report.
Having full functionality on day one without the purchase of multiple add-ons or modules.
Advisory Analyst assistance with workflows, reports and advice adds another layer that most software do not include with pricing.

Cons

Document storage and lack of ability to assign documents to multiple areas throughout the platform.
Ease of direct integrations to share data with other systems.

Pros

I like the follow up from the team, they always ask how I feel about the product

Cons

Can't find something yet, however I am only using trial version

Pros

The software allows you to centralize processes and create efficiencies throughout the organization. Once the processes are built out, they system allows you to automate reminders to ensure on-going compliance with federal regulatory requirements.

Cons

To its credit the software is very inclusive, which in turn requires a time commitment to get the system set up accurately. The setup process is offset by the commitment of the implementation team to meet with you at regular intervals to the success of the program.

Pros

Easy to use, multiple learning materials, consistent updates and communication, versatility in configuration and design, cross-functional use/cross-departmental use, friendly atmosphere, changes applied immediately after saving(no down-time).

Cons

Document Upload/Download/edit-ability lacks, however, it is a huge bonus to have the ability to store documents directly within the system.