hoteliga

Cloud based PMS, channel manager & booking engine for hotels

4,9 /5 (81 reviews) Write a Review!

hoteliga Overview

What is hoteliga?

hoteliga is an integrated solution for hoteliers and hospitality property owners, which includes a property management system, channel manager and commission-free booking engine, allowing hoteliers and hotel staff to take full control of hotel management with one tool.

hoteliga can be integrated with OTAs (Online Travel Agencies), allowing hoteliers full control of pricing and the ability to monitor the flow of incoming reservations. The software provides features for the real time management and coordination of housekeeping, financial management and invoicing, and the creation of advanced reports, which can be printed and exported. A commission-free booking engine is included, which lives on the hotel's website and syncs with the PMS.

Hotel room layouts can be customized in the software to provide hotel staff with an accurate and comprehensive view of the property. hoteliga supports the management of multiple properties at the same time, with no need for users to switch between different system and accounts.

hoteliga Overview

Pricing

Starting from
US$36,00/month

Pricing options

Free Trial
Subscription
Value for money

Bronze: For hotels with up to 10 rooms and one software user - $36/month billed monthly or $30/month billed annually

Silver: For hotels with up to 40 rooms and up to 2 software users - $64/month billed monthly or $53/month billed annually

Gold: For hotels with up to 90 rooms and up to 20 software users - $114/month billed monthly or $95/month billed annually

Hotels with over 90 rooms should contact hoteliga for pricing information


hoteliga Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Italian, Polish, Portuguese, Spanish, Turkish

Media

hoteliga video hoteliga screenshot: hoteliga screenshot: hoteliga screenshot: hoteliga screenshot: hoteliga screenshot:

hoteliga Reviews

hoteliga Reviews

Overall rating
4,9
/
5
Excellent
76

Very good
5

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,8
Ease of Use
5
Customer Support
5
100% recommended this app
Daphne M.

Very flexible system and outstanding customer support

All in all it's an good system and I am happy to have chosen it. Apart from it's flexibility, Hoteliga has by far the best customer support I have experienced in a software company and that is the main reason I highly recommend it.


Stavros T.

Everything you need plus the people you need

To start off: Yes, you need a channel manager. When I started this little hotel, people said that maybe investing in software was unnecessary (even if it did not cost much); I'd be able to cope just fine without it. Yes, I'd have coped; if I had only advertise through a single site. But the world and the internet are vast, and locking oneself out of a huge potential market and loyal guests is not a sound business move. And even if you limit your web-presence, what about returning guests who want to bypass the third party website and 15%+ commission those sites charge?
If that wasn't enough, a good channel manager software will help you with your book keeping. Or at least hoteliga does. My accountant loves it. While other clients give bring her a folder of chaos, I have neat print-outs, allowing her to easily cross-reference all credit card charges, commissions due etc. The first time i came with my notes and explained, she did not pay too much attention, clients always talk and talk. The next time she asked: "Did you bring..." I grinned, of course I did. It takes less than a minute to do after all and makes me my accountant's favorite client. And everyone in a service orientated industry, as tourism is, quickly finds out that the interpersonal relationships are extremely important - just as you want to give the best to your clients and get those great ratings for your property, you also want to get the best out of the people you work with, and you can only achieve those things by being awesome yourself.
Which brings us to perhaps the main point on why I am sitting here writing a 5/5 star review: the people. I could write that the hoteliga team has always been there when I needed them, which they have, but such a review could backfire - after all, you could then say "I prefer a software where I wont need them in the first place." So let me rephrase this: the hoteliga team has always been there, not just when I needed them, but also when I needed someone else. When there was a problem with a partner website advertising the property, the team was there to assist me with their knowledge of the industry.
A guest left me a review saying "On top of that there's Stavros, the host, that makes you feel welcome and taken care. " I was grinning for a week. Well, now I am here to pass it on: "Hoteliga is everything you as a hotel need, and on top of that you'll get Eva & co to support you in your business."


Mathias K.

Property Management System with great UI


Amalia T.

Couldn't be better!

We are a company based in Greece that manages different types of vacation rentals and hotels. We had many experiences with "similar" though old fashion programmes in the past, since we are in the hotel industry more than 15 years. We decided to change and try Hoteliga product and after two years of cooperation with Hoteliga, we definetly recommend this program for its ease of access, for the ease of the program and the customer service.
Thank you!
Highly recommended!
Amalia Thanou
Owner of Philoxenia Collection
Santoini, Greece


Cristina marcano L.

Very good experience. As a hotelier I recognize the great utility of Hoteliga.

Saving time in the processes. Greater accuracy in information.


Daphne M.
Industry: Hospitality
Company size: 2-10 Employees

Very flexible system and outstanding customer support

Used Daily for 2+ years
Reviewed on 2019/10/18
Review Source: Capterra

All in all it's an good system and I am happy to have chosen it. Apart from it's flexibility, Hoteliga has by far the best customer support I have experienced in a software company and that is the main reason I highly recommend it.

Pros

It's flexibility and the fact that it is constantly updated with new features.

Cons

- It lacks certain functions, which I was used to using in previous off-line systems.
- There are some hitches in its integration with other online booking systems.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stavros T.

Everything you need plus the people you need

Reviewed on 2016/03/28
Review Source: Capterra

To start off: Yes, you need a channel manager. When I started this little hotel, people said that maybe investing in software was unnecessary (even if it did not cost much); I'd be able to cope just fine without it. Yes, I'd have coped; if I had only advertise through a single site. But the world and the internet are vast, and locking oneself out of a huge potential market and loyal guests is not a sound business move. And even if you limit your web-presence, what about returning guests who want to bypass the third party website and 15%+ commission those sites charge?
If that wasn't enough, a good channel manager software will help you with your book keeping. Or at least hoteliga does. My accountant loves it. While other clients give bring her a folder of chaos, I have neat print-outs, allowing her to easily cross-reference all credit card charges, commissions due etc. The first time i came with my notes and explained, she did not pay too much attention, clients always talk and talk. The next time she asked: "Did you bring..." I grinned, of course I did. It takes less than a minute to do after all and makes me my accountant's favorite client. And everyone in a service orientated industry, as tourism is, quickly finds out that the interpersonal relationships are extremely important - just as you want to give the best to your clients and get those great ratings for your property, you also want to get the best out of the people you work with, and you can only achieve those things by being awesome yourself.
Which brings us to perhaps the main point on why I am sitting here writing a 5/5 star review: the people. I could write that the hoteliga team has always been there when I needed them, which they have, but such a review could backfire - after all, you could then say "I prefer a software where I wont need them in the first place." So let me rephrase this: the hoteliga team has always been there, not just when I needed them, but also when I needed someone else. When there was a problem with a partner website advertising the property, the team was there to assist me with their knowledge of the industry.
A guest left me a review saying "On top of that there's Stavros, the host, that makes you feel welcome and taken care. " I was grinning for a week. Well, now I am here to pass it on: "Hoteliga is everything you as a hotel need, and on top of that you'll get Eva & co to support you in your business."

Rating breakdown

Ease of Use
Customer Support

Mathias K.
Industry: Research
Company size: 1 001-5 000 Employees

Property Management System with great UI

Used Other for Free Trial
Reviewed on 2019/04/01
Review Source: Capterra

Pros

Cloud-based and intelligent Property Management System (PMS). Great user interface and data presentation.

Cons

Less transparent in how data is processed internally, yet this allows simplified user interaction.

Response from Hoteliga

Thank you for your kind words Mathias.
We are happy you liked hoteliga!
All the best from hoteliga team

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Amalia T.
Industry: Hospitality
Company size: 11-50 Employees

Couldn't be better!

Used Daily for 2+ years
Reviewed on 2016/09/16
Review Source: Capterra

We are a company based in Greece that manages different types of vacation rentals and hotels. We had many experiences with "similar" though old fashion programmes in the past, since we are in the hotel industry more than 15 years. We decided to change and try Hoteliga product and after two years of cooperation with Hoteliga, we definetly recommend this program for its ease of access, for the ease of the program and the customer service.
Thank you!
Highly recommended!
Amalia Thanou
Owner of Philoxenia Collection
Santoini, Greece

Pros

ease of access, ease of use, ease to control

Cons

havent thought of that :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cristina marcano L.

Very good experience. As a hotelier I recognize the great utility of Hoteliga.

Reviewed on 2018/04/25
Review Source: Capterra

Saving time in the processes. Greater accuracy in information.

Pros

Represents a search engine for reservations that is linked to the hotel's website. It allows color coding the blocking of reservations to manage the distribution of reserved rooms and hotel availability. Another aspect that I like about Hotelga is that it can be applied to small, medium and large hotels

Cons

Because this reservation system is linked to the hotel website, there is a risk that due to external factors a good data synchronization will not be made, representing discrepancies at a certain time, however the same system provides the calendar tool that allows visualize said reserves.

Response from Hoteliga

Dear Christina,

thank you for the nice review!!
We are very happy that you like hoteliga!

Regarding hoteliga booking engine that can be linked to the property¿s website for direct commission- free reservations, I would like to clarify that there is almost zero risk of discrepancies. The reason for this is that hoteliga booking engine is actually the same system as hoteliga PMS, it is not an third party integrated system that synchronizes with hoteliga. In this case there are no external factors affecting good synchronization. The booking engine requests availability directly from hoteliga PMS system.
hoteliga booking engine displays prices, photos, descriptions and most importantly availability in real time, directly from hoteliga PMS.
I will be more than happy to arrange a live demo so you can see live how the booking engine for direct reservations works together with hoteliga PMS.

Best regards,
Eva

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,5/10
Based on 81 user ratings
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hoteliga Pricing

hoteliga Pricing

Starting from
US$36,00/month
Free Trial
Subscription
Value for money

Bronze: For hotels with up to 10 rooms and one software user - $36/month billed monthly or $30/month billed annually

Silver: For hotels with up to 40 rooms and up to 2 software users - $64/month billed monthly or $53/month billed annually

Gold: For hotels with up to 90 rooms and up to 20 software users - $114/month billed monthly or $95/month billed annually

Hotels with over 90 rooms should contact hoteliga for pricing information

Bronze: For hotels with up to 10 rooms and one software user - $36/month billed monthly or $30/month billed annually

Silver: For hotels with up to 40 rooms and up to 2 software users - $64/month billed monthly or $53/month billed annually

Gold: For hotels with up to 90 rooms and up to 20 software users - $114/month billed monthly or $95/month billed annually

Hotels with over 90 rooms should contact hoteliga for pricing information

Value for Money
5/5
Based on 81 user ratings
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hoteliga Features

hoteliga Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,8/5
Based on 81 user ratings
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Categories

Additional information for hoteliga

Additional information for hoteliga

Key features of hoteliga

  • API
  • Accounting management
  • Billing & invoicing
  • Billing / room rate management
  • CRM
  • Channel management
  • Data import / export
  • Data synchronization
  • Drag & drop calendar
  • Extended stay
  • Front office management
  • GDS / OTA integration
  • Group management
  • Housekeeping management
  • Maintenance scheduling & management
  • Multi-currency
  • Multi-language
  • Multi-property
  • Online booking
  • Online booking integration
  • Reporting & statistics
  • Reservation search functionality
  • Reservations management
  • Room booking
  • Single property
  • Travel agent bookings
  • User activity monitoring
  • User management
  • Vacation rental

Benefits

  • hoteliga's interactive, responsive, and fully customizable calendar provides property staff with full control of availability and room rates.

  • Housekeeping staff can update the cleaning status of rooms in real time from their smartphones, informing the front desk as rooms become ready to be checked in to.

  • A mobile-responsive web app allows for anytime anywhere access.

  • hoteliga FAQs

    hoteliga FAQs

    Below are some frequently asked questions for hoteliga.

    Q. What type of pricing plans does hoteliga offer?

    hoteliga offers the following pricing plans:

    Starting from: US$36,00/month

    Pricing model: Subscription

    Free Trial: Available

    Bronze: For hotels with up to 10 rooms and one software user - $36/month billed monthly or $30/month billed annually Silver: For hotels with up to 40 rooms and up to 2 software users - $64/month billed monthly or $53/month billed annually Gold: For hotels with up to 90 rooms and up to 20 software users - $114/month billed monthly or $95/month billed annually Hotels with over 90 rooms should contact hoteliga for pricing information

    Q. What are the main features of hoteliga?

    hoteliga offers the following features:

    • API
    • Accounting management
    • Billing & invoicing
    • Billing / room rate management
    • CRM
    • Channel management
    • Data import / export
    • Data synchronization
    • Drag & drop calendar
    • Extended stay
    • Front office management
    • GDS / OTA integration
    • Group management
    • Housekeeping management
    • Maintenance scheduling & management
    • Multi-currency
    • Multi-language
    • Multi-property
    • Online booking
    • Online booking integration
    • Reporting & statistics
    • Reservation search functionality
    • Reservations management
    • Room booking
    • Single property
    • Travel agent bookings
    • User activity monitoring
    • User management
    • Vacation rental

    Q. Who are the typical users of hoteliga?

    hoteliga has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does hoteliga support?

    hoteliga supports the following languages:

    English, Italian, Polish, Portuguese, Spanish, Turkish

    Q. What type of pricing plans does hoteliga offer?

    hoteliga has the following pricing plans:

    Subscription

    Q. Does hoteliga support mobile devices?

    We do not have any information about what devices hoteliga supports

    Q. What other apps does hoteliga integrate with?

    hoteliga integrates with the following applications:

    PayPal, SiteMinder

    Q. What level of support does hoteliga offer?

    hoteliga offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base