PushPress

PushPress

Gym management & billing software suite

4.7/5 (104 reviews)

PushPress Overview

PushPress is a gym membership and management software platform that helps gym owners to run their fitness facility. The suite of products allows users to manage classes and privates, take payments, track attendance, manage leads, as well as manage and maintain member relationships. Users are able to access all system features via mobile device while on-the-go, including built-in complimentary task based apps.

PushPress’s tools for recurring billing and membership management enable gym owners to sell a variety of membership types including recurring subscriptions, 1-on-1 private sessions, punchcards, courses, non-recurring, events, seminars, drop-ins, and more. PushPress automatically keeps track of all member’s attendance, credit cards, accounts, payments, and more. The native check-in app helps verify that each member holds a valid digital waiver to ensure the business is covered at all times, enabling customers to digitally sign via smartphone, tablet, or desktop at any time.

The product POS module enables organizations to sell products at the gym through the native tablet app for Android, iOS, and the Amazon Fire tablet. Users have the option of paying by cash, credit card (on file or by adding a new one), or entering the amount to an existing account to close out at the end of the month. PushPress also offers TV screens which allow everyone to see the workout of the day, or who’s checked in to class. Screens are controlled using a bluetooth remote from anywhere within the gym.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United States

Supported Languages

English

PushPress Reviews

Overall rating
4.7/5
96% positive reviews
79
Excellent
21
Very good
3
Average
0
Poor
1
Terrible
Heather F.

Took us from looking mom and pop, to presenting like a well established business w/ a tech staff

Used Daily for 2+ years
Reviewed on 2018/04/15
Review Source: Capterra

Pros

We run an athletic performance facility. A big portion of our athletes are below the age of 18. Pushpress allows the athlete/parent to sign the athlete up easily on line from landing pages. We are able to attach digital documents to the plans so waivers are signed by parent and stored digitally. Parents can pay online prior to attending class. We spend our time coaching instead of doing administrative task during our training times. Once an athlete is established and on a plan, the system does the rest..From recording check ins, to sending emails when punch cards are out.

It keeps track of our payments and indicates who is late. It will flag athletes that have not paid, by not allowing them to check in.

I would be remiss if I did not mention the customer service. They are very attentive to problems and open to dialogue about features that users would like added in future updates.

Cons

Emails...some time the system sends emails to clients when I wish I had a clearer way of indicating if I want an email to go or not. Sometimes our clients get bombarded with emails and the email I actually need them to read and act upon is lost in the mix.

Also the inability to change pricing on the fly for a plan without creating a discount. End up comping plan and charging to invoice...just not nice and clear when looking after the fact. Requires me to make notes in system so I know why they were comped etc.

They have improved using the system for youth athletes, but our problem is kids do not pay the bill. I wish the athletes could check in, but would Athlete would be flagged and we would be flagged in the system if they have not paid...but still records Check-in as owing.

The portal is nice but really needs ability for athlete to check how many punches they have remaining to be valuable.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jon C.

PushPress FTW!

Used Daily for 1+ year
Reviewed on 2019/05/03
Review Source: Capterra

Our overall experience with PushPress has been fantastic. We switched over from one of their main competitors and we have absolutely no regrets. It's a great tool to have for members, especially with the Store and Check-in apps as well. It makes for a somewhat flawless introduction for new members coming into our gym.

Pros

The new PushPress smartphone app is very easy for our members to use. They can sign up for classes, see who is in each class, and even add a profile picture so it's easy for people to put a 'face to the name.' We also love the fact that we can send out 'landing page' forms to any prospective members to sign up as a lead, for an intro, or for a membership. We can also add a discount and they can visibly see the discount is being applied which is great!

Cons

What I liked least about the software has already been taken care of in the latest app updates: 1) Our members wanted to see who was in what class and that has been resolved with the new software update; 2) We wanted a waitlist because a lot of our weekend classes fill up and there's no way to see if anyone else is interested in the class, but again that is currently being tested in the app before the release; 3) We really hope they implement timing out of classes soon. For instance if no one is signed up for the 6:30pm class by 5:30pm, the class will automatically be cancelled so the coach and athletes will know.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maria E.

Get off the computer and back to work faster!

Used Daily for 2+ years
Reviewed on 2019/05/03
Review Source: Capterra

Pushpress has exceeded my expectations in Customer Service. Quick to respond with solutions. There's no run around or inexperienced reps. Everyone I've dealt with is very polite and proactive to find you answers. Pushpress is easy to use, very user friendly, very organized. Thank you for a great product!

Pros

Pushpress organizes all my clients memberships, classes, events, sales of product, emails....I can link contact forms and registration pages to my Gym's website for easy payment processing. The Pushpress team works continually to update software. They accept recommendations on features and improvements, and work to make the Pushpress software work for you! They respond very quickly to questions, and provide videos of their answers, instead of simply directing you to "visit the customer forum to find an answer".

Cons

During one software update all my members' emergency contact info got imported to one of the other fields, and the only fix was manually going into each and correcting. But no info was LOST.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jonathan R.

Best Management System Out There

Used Daily for 2+ years
Reviewed on 2018/09/06
Review Source: Capterra

Push Press offers every major report you could ever find valuable. The dashboard has everything you need right away to do a quick check on what you need to know for the day. The check in in awesome letting you know who registers, who checked in and who didn't. Everything I can possibly want is in this system.

Pros

We have used two other big name management systems at our CrossFit gym. When we had the opportunity to try Push Press we took a chance because we did nit love our system at the time. Rep and his team have exceeded our expectations. The system they developed has thought of everything. Dan even met with me and my husband when we happened to be in the area of his gym and just talked about what we need and what could make the system better. The team is quick to respond with any question and that is super important to us. They are always finding ways to make our lives better and better.

Cons

I know that cons are valuable to help you improve, but I can honestly say I cannot think of one.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
James P.

PushPress has packaged a very powerful platform into a simple and easy to use solution.

Used Daily for 1+ year
Reviewed on 2018/04/12
Review Source: Capterra

I've been able to remove myself from most of the day-to-day admin, since members can self-manage most of their issues through the apps. This has freed up hours from my day to devote to growing the business.

Pros

The simplicity. Once the system has been set up, there is very little maintenance that needs to be done with the software. Getting members into the system with a membership is fast and simple. This allows me to spend the time getting to the member, instead of doing admin for the member. It just works.

I also love the dedicated apps. They take a load of my staff and there is less need to have a staff member managing a front desk. These apps make it easy for members to self manage scheduling, checking in to classes, and purchase.

The overall look and feel of the system is elegant. It isn't cluttered like other management solutions (MBO, Wodify, etc). We've had nothing but compliments from our members since the switch!

Cons

I would like to see more controls on how to communicate with members and clients. I would like to be able to customize the messages on automated emails.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

PushPress Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Professional: $99* / month

*$99 for first 6 months, $139 after.

Month to month, no contracts or obligations.
Contact PushPress to learn about multi-location discounts.

PushPress Features

  • Attendance Management
  • Automated Scheduling
  • Automatic Reminders
  • Calendar Management
  • Client Portal
  • Credit Card Processing
  • Electronic Payments
  • POS
  • Recurring Billing
  • Reporting & Statistics
  • Website Integration

  • Activity Dashboard
  • Automated Billing
  • Automatic Notifications
  • Billing & Invoicing
  • Class Scheduling
  • Customer Database
  • Event Scheduling
  • Registration Management
  • Time & Attendance Tracking

Additional information for PushPress

Key features of PushPress

  • Access roles
  • Application management
  • Appointment management
  • Association membership
  • Attendance tracking
  • Attendance tracking
  • Automatic renewals
  • Check-in
  • Check-in manager
  • Check-in manager
  • Class management
  • Club membership
  • Committee management
  • Discount management
  • Dues management
  • Electronic signature capture
  • Email or text members
  • Export member data
  • Gym membership
  • Landing page templates
  • Lead capture forms
  • Lead management
  • Mailing list management
  • Member management
  • Member portal
  • Membership management
  • Membership management
  • Online booking
  • Online payments
  • Payment processing
  • Payment processing
  • Payroll management
  • Personal trainer scheduling
  • Point of Sale (POS)
  • Point of Sale (POS)
  • Product catalog
  • Reminders
  • Staff management
  • TV screens (Fire Stick)
  • Template management
  • Third party integration
  • Website integration

Benefits

  • PushPress is built on modern, extensible technology with ease of use, intuitiveness, and automation of routine practices at its core tenants.

  • PushPress is designed and built by gym owners with a unique insight into the issues gym owners face.

  • Website integration allows businesses to add self sign-up pages to their website, enabling them to sell recurring subscriptions, on-ramps, events, as well as drop-ins.

  • Set up digital waivers for customers to sign in order to ensure the business is covered for every member attending a class via the PushPress check-in app for Android, iOS, and the Amazon app platform.

  • PushPress is able to integrate and share data with other tools such as billing platforms, workout trackers, email marketing drip campaign software, accounting solutions, and more.

  • PushPress FAQs

    Below are some frequently asked questions for PushPress.

    Q. What type of pricing plans does PushPress offer?

    PushPress offers the following pricing plans:

    Starting from: US$99,00/month

    Pricing model: Subscription

    Free Trial: Available

    Professional: $99* / month

    *$99 for first 6 months, $139 after.

    Month to month, no contracts or obligations.
    Contact PushPress to learn about multi-location discounts.

    Q. What are the main features of PushPress?

    PushPress offers the following features:

    • Access roles
    • Application management
    • Appointment management
    • Association membership
    • Attendance tracking
    • Attendance tracking
    • Automatic renewals
    • Check-in
    • Check-in manager
    • Check-in manager
    • Class management
    • Club membership
    • Committee management
    • Discount management
    • Dues management
    • Electronic signature capture
    • Email or text members
    • Export member data
    • Gym membership
    • Landing page templates
    • Lead capture forms
    • Lead management
    • Mailing list management
    • Member management
    • Member portal
    • Membership management
    • Membership management
    • Online booking
    • Online payments
    • Payment processing
    • Payment processing
    • Payroll management
    • Personal trainer scheduling
    • Point of Sale (POS)
    • Point of Sale (POS)
    • Product catalog
    • Reminders
    • Staff management
    • TV screens (Fire Stick)
    • Template management
    • Third party integration
    • Website integration

    Q. Who are the typical users of PushPress?

    PushPress has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does PushPress support?

    PushPress supports the following languages:

    English

    Q. What type of pricing plans does PushPress offer?

    PushPress has the following pricing plans:

    Subscription

    Q. Does PushPress support mobile devices?

    PushPress supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does PushPress integrate with?

    PushPress integrates with the following applications:

    Autopilot, Facebook, Mailchimp, Slack, Squarespace, Stripe, Wix, Wordpress, Xero, Zapier

    Q. What level of support does PushPress offer?

    PushPress offers the following support options:

    Online Support, Phone Support, Video Tutorials