SmartSimple CMS360

Medical case management for insurers

4,6 /5 (5 reviews) Write a Review!

SmartSimple CMS360 Overview

What is SmartSimple CMS360?

SmartSimple CMS360 is a accident benefit claims and referral management solution for medical insurance businesses, designed to bridge the gap between insurers, health care providers, and independent medical examiners. The platform provides features for medical case management, employment services, community care cases, structured settlement cases, and more. The SmartSimple CMS360 platform allows insurers to manage their cases, request evaluations from health care providers, arrange appointments, share data, create invoices, and more.

To aid with managing medical cases, SmartSimple CMS360 provides insurers with a 360 degree view of their pending claims within a personal list view of their cases and tasks to be completed. Claim information is provided such as the claimant, claim number, date of loss, status, and profit centre, and summary files provide additional information on aspects such as the policy type, legal details, attached files injury details, services required, and any notes or comments on the accident. Claims can be viewed within the calendar in order to gain an overview of any scheduled appointments or activities relating to that claim, and insurers can add new appointments with health care providers or medical examiners to aid with the claim.

SmartSimple CMS360 also facilitates the management of attendance and disabilities with tools for tracking employee disability claims within places of work. Claims of short and long term disabilities can be handled, users can schedule ‘return to work’ activities, and appointments and treatments can be booked with service providers internally, or externally. The platform also provides the tools to manage career counseling, employment assistance, community care, and structure settlements with claimants, annuity, life, and casualty companies.

SmartSimple CMS360 Overview

Pricing

Starting from
€130,00/month

Pricing options

Free Trial
Subscription
Value for money

CMS360 is €130.00/month for high usage users (members of the team who access the system more than 40 hours per month)

or €20.00/month for low usage users (members of the team who access the system less than 40 hours per month).

The Community Group License is available from €450.00/month billed based on the total count of monthly casual users.


SmartSimple CMS360 Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Each user can view a personal list of their open cases
Packages can be opened within CMS360 which alerts users to the fact an updated assessment has been sent
Case files can be created for new patient claims
Notes can be added to case files along with personal client and claim information
Files can be generated from templates, saved within the CMS360 platform
Files can be exported to a selection of participants including external healthcare providers
Claim summaries can be accessed, exported, printed, or saved as a .PDF
The list view provides an overview of which files are assigned to which claims, and users can edit or delete files from here
The calendar view shows upcoming appointments and activities for each claimant
SmartSimple CMS360 video SmartSimple CMS360 screenshot: Each user can view a personal list of their open cases SmartSimple CMS360 screenshot: Packages can be opened within CMS360 which alerts users to the fact an updated assessment has been sent SmartSimple CMS360 screenshot: Case files can be created for new patient claims SmartSimple CMS360 screenshot: Notes can be added to case files along with personal client and claim information SmartSimple CMS360 screenshot: Files can be generated from templates, saved within the CMS360 platform SmartSimple CMS360 screenshot: Files can be exported to a selection of participants including external healthcare providers SmartSimple CMS360 screenshot: Claim summaries can be accessed, exported, printed, or saved as a .PDF SmartSimple CMS360 screenshot: The list view provides an overview of which files are assigned to which claims, and users can edit or delete files from here SmartSimple CMS360 screenshot: The calendar view shows upcoming appointments and activities for each claimant

SmartSimple CMS360 Reviews

SmartSimple CMS360 Reviews

Overall rating
4,6
/
5
Excellent
3

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,3
Features
4,2
Ease of Use
4,4
Customer Support
4,4
100% recommended this app
Michelle W.

Thank you SmartSimple!

Overall, very positive!


Melissa N.

Outstanding and always comfortable

It helped me to participate in a SmartSimple survey and was very user friendly


Bobbi M.

Smart Simple for use in home health care provision

Our business used it for client charting and reporting.


Kim G.

Review


Tanya D.

Smartsimple

Smartsimple made my job a lot easier. I was able to locate information quickly


Michelle W.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Thank you SmartSimple!

Used Daily for 2+ years
Reviewed on 2020/03/11
Review Source: Capterra

Overall, very positive!

Pros

Web based, can be used from any computer, from home or the office!

Cons

If the web is having issues, can cause a lag, but in the many years I've used, the pros definitely outweighed the cons!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Melissa N.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Outstanding and always comfortable

Used Daily for 2+ years
Reviewed on 2018/04/19
Review Source: Capterra

It helped me to participate in a SmartSimple survey and was very user friendly

Pros

The flexibility it allows us to make customizations on the fly. This software allows us to grow at a pace that works for our company. We always have easy access to support and especially now that support has extended hours this has proven even easier!

Cons

I honestly can't think of any to mention. We always have support which very important to us. Even if there has been an enhancement request that hasn't been possible, we are most often given alternative suggestions or work arounds for what we were trying to do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Bobbi M.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Smart Simple for use in home health care provision

Used Daily for 2+ years
Reviewed on 2020/03/03
Review Source: Capterra

Our business used it for client charting and reporting.

Pros

I like the ease of use and the ability to colour code for client status and the ability to save notes and reports in draft.

Cons

Lack of ability to expand to mobile options to be used with LHIN APO and APR software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Kim G.
Industry: Hospital & Health Care
Company size: 51-200 Employees

Review

Used Daily for 2+ years
Reviewed on 2020/03/12
Review Source: Capterra

Pros

Ease of use, colour options for organizing information, saving documentation in drafts, linking pay to completion of entering visits.

Cons

The speed of going from screen to screen is the largest downfall

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Tanya D.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Smartsimple

Used Daily for 2+ years
Reviewed on 2020/03/11
Review Source: Capterra

Smartsimple made my job a lot easier. I was able to locate information quickly

Pros

It was user friendly. Very easy to navigate

Cons

There was nothing that I didn't like about the program

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 5 user ratings
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SmartSimple CMS360 Pricing

SmartSimple CMS360 Pricing

Starting from
€130,00/month
Free Trial
Subscription
Value for money

CMS360 is €130.00/month for high usage users (members of the team who access the system more than 40 hours per month)

or €20.00/month for low usage users (members of the team who access the system less than 40 hours per month).

The Community Group License is available from €450.00/month billed based on the total count of monthly casual users.

CMS360 is €130.00/month for high usage users (members of the team who access the system more than 40 hours per month)

or €20.00/month for low usage users (members of the team who access the system less than 40 hours per month).

The Community Group License is available from €450.00/month billed based on the total count of monthly casual users.

Value for Money
4,3/5
Based on 5 user ratings
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SmartSimple CMS360 Features

SmartSimple CMS360 Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,2/5
Based on 5 user ratings
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Categories

Additional information for SmartSimple CMS360

Additional information for SmartSimple CMS360

Key features of SmartSimple CMS360

  • Access control
  • Adjustor management
  • Applicant tracking
  • Appointment management
  • Assessment & treatment plans
  • Assessment management
  • Assessment notes
  • Assign claims
  • Attendance management
  • Audit trail
  • Automatic reminders
  • Benefit programs support
  • Booking management
  • Business process control
  • Case list management
  • Case management
  • Claim file documentation
  • Claim resolution tracking
  • Claims management
  • Client management
  • Client portal
  • Co-pay & deductible tracking
  • Content repository
  • Custom forms
  • Customer history
  • Data capture and transfer
  • Document storage
  • Electronic claims
  • Employee management
  • Event scheduling
  • Follow-up scheduling
  • Group notes
  • Invoice management
  • Medical history records
  • Multi-location
  • Paper-based claims
  • Patient account management
  • Patient records
  • Payment processing
  • Payor management
  • Performance reports
  • Permission management
  • Policy administration
  • Progress reports
  • Project notes
  • Provider credentialing
  • Referral management
  • Role-based permissions
  • Self service portal
  • Third party integration
  • Treatment planning
  • Workflow management

Benefits

  • Manage medical cases all from one dashboard with CMS360 which provides a personal case list with details on pending cases. Users can also save and share medical documents and exchange information with independent medical examiners.

  • Generate customized or standardized health claim forms, documents, and letters within CMS360 and send them to others involved in the case from within the platform. Save documents as templates to reuse in future cases.

  • Arrange appointments for patients within the case management solution and view all appointments relating to an individual case, or for all cases, within the calendar tool.

  • Store and share data within CMS360 such as government forms, referrals, objectives, outcomes, performance reports, assessments, and more.

  • Manage and create invoices and process payments between patients, insurers, health care providers, and independent medical examiners. Invoice by company, referral, case, or service.

  • SmartSimple CMS360 FAQs

    SmartSimple CMS360 FAQs

    Below are some frequently asked questions for SmartSimple CMS360.

    Q. What type of pricing plans does SmartSimple CMS360 offer?

    SmartSimple CMS360 offers the following pricing plans:

    Starting from: €130,00/month

    Pricing model: Subscription

    Free Trial: Available

    CMS360 is €130.00/month for high usage users (members of the team who access the system more than 40 hours per month) or €20.00/month for low usage users (members of the team who access the system less than 40 hours per month). The Community Group License is available from €450.00/month billed based on the total count of monthly casual users.

    Q. What are the main features of SmartSimple CMS360?

    SmartSimple CMS360 offers the following features:

    • Access control
    • Adjustor management
    • Applicant tracking
    • Appointment management
    • Assessment & treatment plans
    • Assessment management
    • Assessment notes
    • Assign claims
    • Attendance management
    • Audit trail
    • Automatic reminders
    • Benefit programs support
    • Booking management
    • Business process control
    • Case list management
    • Case management
    • Claim file documentation
    • Claim resolution tracking
    • Claims management
    • Client management
    • Client portal
    • Co-pay & deductible tracking
    • Content repository
    • Custom forms
    • Customer history
    • Data capture and transfer
    • Document storage
    • Electronic claims
    • Employee management
    • Event scheduling
    • Follow-up scheduling
    • Group notes
    • Invoice management
    • Medical history records
    • Multi-location
    • Paper-based claims
    • Patient account management
    • Patient records
    • Payment processing
    • Payor management
    • Performance reports
    • Permission management
    • Policy administration
    • Progress reports
    • Project notes
    • Provider credentialing
    • Referral management
    • Role-based permissions
    • Self service portal
    • Third party integration
    • Treatment planning
    • Workflow management

    Q. Who are the typical users of SmartSimple CMS360?

    SmartSimple CMS360 has the following typical customers:

    Small Business

    Q. What languages does SmartSimple CMS360 support?

    SmartSimple CMS360 supports the following languages:

    English

    Q. What type of pricing plans does SmartSimple CMS360 offer?

    SmartSimple CMS360 has the following pricing plans:

    Subscription

    Q. Does SmartSimple CMS360 support mobile devices?

    We do not have any information about what devices SmartSimple CMS360 supports

    Q. What other apps does SmartSimple CMS360 integrate with?

    SmartSimple CMS360 integrates with the following applications:

    Google Maps, Salesforce Sales Cloud, Signority, Stripe

    Q. What level of support does SmartSimple CMS360 offer?

    SmartSimple CMS360 offers the following support options:

    Phone Support, Online Support