Genesis Chiropractic Software

Chiropractic EHR and insurance billing software

4,4 /5 (186 reviews) Write a Review!

Genesis Chiropractic Software Overview

What is Genesis Chiropractic Software?

Genesis Chiropractic Software is an ONC-certified chiropractic EHR and insurance billing solution which includes tools for managing scheduling, documentation, billing, and more. The software is designed to automate various practice management tasks, with a built-in chiropractic workflow management system to automatically generate tasks and alerts.

Genesis Chiropractic Software automates everyday task management by integrating scheduling, patient education, documentation, and chiropractic billing into single workflow management control system. Problems are automatically identified, including patient no-shows, expired care plans, credit card validations, unbilled visits, unsigned notes, and more, and tasks are generated to resolve these issues. Practice owners are able to identify the amount of work required, and whether their staffing is sufficient to cope with the daily workload. Generated tasks are organized into individual workbenches and automatically tracked.

The workflow management system includes automated alerts, a task manager console, automated task checklists, and task audit sampling. The three-way backlog tracking functionality allows users to track individual, role-based and departmental backlogs. Genesis’s scheduling system allows users to create patients, manage patient details, and make appointments for patients. Insurance claim scrubbers are included with the aim of eliminating billing mistakes.

Genesis Chiropractic Software Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Billing Precision for full pricing information.


Genesis Chiropractic Software Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Users can receive messages and alerts on the Genesis home page
Practice health can be monitored, including new patients, visits, billed and collected amounts, and future appointments
Genesis Chiropractic Software video Genesis Chiropractic Software screenshot: Users can receive messages and alerts on the Genesis home page Genesis Chiropractic Software screenshot: Practice health can be monitored, including new patients, visits, billed and collected amounts, and future appointments

Genesis Chiropractic Software Reviews

Genesis Chiropractic Software Reviews

Overall rating
4,4
/
5
Excellent
112

Very good
59

Average
11

Poor
2

Terrible
2

Value for Money
4,3
Features
4,3
Ease of Use
4
Customer Support
4,5
92% recommended this app
Dr. pilar L.

We've been with Genesis for over 10 years, need I say more? Consistent confidence in their...

In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections.


Jonathon P.

Chiropractic


David D.

Genesis

Overall the experience has been a very good one.


Jennifer R.

Billing agency

I use various billing software systems and I am sorry to say this one is my least favorite. It is not user friendly - meaning I have a hard time finding what I need to do my job. I have completed tutorials, but still have many questions regarding the billing aspect. Too many tabs! If you change something in one tab you have to save or lose that info, even if you have an update in another tab. Posting payments is clumsy and demands i know various arbitrary numbers - 111 or 197 etc - to post correctly. Way too many insurance code choices - confuses the front desk and then we have patients with UHC or United Healthcare or United Heath Care - and then if the insurance code chosen is not set up correctly (which on the user end I do not know) i have a billing problem. I even find the tasks confusing - I still go to the home page to make a task - less confusing than the multiple choices in the task tab.


Daniel H.

Great Chiropractic Software!

EXCELLENT! We have had GREAT support, GREAT training, whenever we need help Genesis is right there to help us immediately!


Dr. pilar L.

We've been with Genesis for over 10 years, need I say more? Consistent confidence in their service.

Used Daily for 2+ years
Reviewed on 2018/05/14
Review Source: Capterra

In the 10 years I've been in practice, I've never once had to worry about insurance billing and collections.

Pros

Ease of use and customization to your practice. Nothing is missed from billing and collections to patient missed visits. Reports are awesome and everything you need is just a click away.

Cons

The only thing I don't like is opening a ticket for any and all communication with the company. It makes sense that by doing it this way, every piece of communication is documented, but sometimes one just likes to pick up the phone. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jonathon P.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Chiropractic

Used Daily for 6-12 months
Reviewed on 2020/08/24
Review Source: Capterra

Pros

Tracking of visits via Care Plan, task reminders (love hate relationship!) and integrated billing system.

Cons

The older version of notes doesn't work with the online platform for sending intake forms while the new version (xdocs) of notes is much less customizable and harder to use than the older version. Therefore we are continuing to use the older version. I tried switching to xdocs with 10 patients or so over a 3 month span and was so happy to finish with my last xdoc and get back to the old version. There are other minor bugs, example: the menu bar in the schedule window were you select patient, month, day, calendar tabs etc often squishes together forcing me to close the schedule tab and re-open it to access these tabs correctly. Overall we love the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

David D.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Genesis

Used Daily for 2+ years
Reviewed on 2020/10/12
Review Source: Capterra

Overall the experience has been a very good one.

Pros

It is very robust and allows for the isolation of virtually any data you may wish to see. The response from the team is always fast.

Cons

It actually might be a little too robust and can be overwhelming as you try to pull data.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer R.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Billing agency

Used Daily for 6-12 months
Reviewed on 2016/07/21
Review Source: Capterra

I use various billing software systems and I am sorry to say this one is my least favorite. It is not user friendly - meaning I have a hard time finding what I need to do my job. I have completed tutorials, but still have many questions regarding the billing aspect. Too many tabs! If you change something in one tab you have to save or lose that info, even if you have an update in another tab. Posting payments is clumsy and demands i know various arbitrary numbers - 111 or 197 etc - to post correctly. Way too many insurance code choices - confuses the front desk and then we have patients with UHC or United Healthcare or United Heath Care - and then if the insurance code chosen is not set up correctly (which on the user end I do not know) i have a billing problem. I even find the tasks confusing - I still go to the home page to make a task - less confusing than the multiple choices in the task tab.

Pros

Does have access to all the information I need.
Internet based is super so I can access the account from anywhere.

Cons

Not user friendly. Has its own verbiage that does not match industry standards or even your own training. This makes it cumbersome to find what i need. For instance, I need a month end report. Yours is called the A/R Money Transfer Type Report. But I don't go to reports-A/R for this report. I have to know to go to reports-reconciliations-month close-history-MTT. There are too many steps involved in processes. For a copy of an unmatched payment report I have to know to go to the picture at the bottom of the page, then do a control+a, then control+c, then paste into excel - but not just any paste - i have to paste special and text. Golly - just to get a working report? Too much information on the logs. I have to scroll and hunt to get to my last note because i have to get around extraneous information such as the address had the apt number updated, or the claim id number or it went from invalid to valid. Too much information that is not necessary in day to day operations. I would only need any of this if i had to research a problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Daniel H.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Great Chiropractic Software!

Used Daily for 2+ years
Reviewed on 2020/08/24
Review Source: Capterra

EXCELLENT! We have had GREAT support, GREAT training, whenever we need help Genesis is right there to help us immediately!

Pros

Genesis software has streamlined my office and my team. We love the many features that make our office more efficient than ever. I have used other Chiropractic software over my 30 years of practice, but none compares to Genesis!

Cons

no real cons, there is just a bit of a longer learning curve needed for getting implemented. However, we were told this in advance, so it wasn't a surprise or shock to us.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 186 user ratings
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Genesis Chiropractic Software Pricing

Genesis Chiropractic Software Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Billing Precision for full pricing information.

Contact Billing Precision for full pricing information.

Value for Money
4,3/5
Based on 186 user ratings
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Genesis Chiropractic Software Features

Genesis Chiropractic Software Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,3/5
Based on 186 user ratings
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Categories

Additional information for Genesis Chiropractic Software

Additional information for Genesis Chiropractic Software

Key features of Genesis Chiropractic Software

  • Accounts receivable
  • Appointment reminders
  • Auto check-in
  • Automated tasks
  • Automatic data sync
  • Claim scrubbing
  • Code & charge entry
  • Compliance management
  • E-prescribing
  • E/M coding
  • EMR / EHR
  • HIPAA compliant
  • Handwriting recognition
  • Insurance eligibility verification
  • Lab integration
  • Meaningful Use certified
  • Multi-office support
  • ONC-ATCB certified
  • Outcome assessments
  • Patient account management
  • Patient billing
  • Patient eligibility checks
  • Patient payment history
  • Patient portal
  • Patient records
  • Patient registration
  • Patient scheduling
  • Payment processing
  • Physician scheduling
  • Practice management
  • Remittance advice
  • Revenue cycle management
  • Statements & collections
  • Voice recognition

Benefits

  • Genesis Chiropractic Software automates task management by integrating scheduling, patient education, documentation, and chiropractic billing into a single workflow management control system.

  • Problems, including patient no-shows, expired care plans, credit card validations, unbilled visits, and unsigned notes, are automatically identified, and tasks to resolve these issues are generated automatically.

  • Individual, role-based and departmental backlogs can be tracked with the built-in three-way backlog tracking functionality.

  • Genesis’s scheduling system allows users to create patients, manage patient details, and make appointments for patients.

  • Insurance claim scrubbers are included to reduce or eliminate billing mistakes.

  • Genesis Chiropractic Software FAQs

    Genesis Chiropractic Software FAQs

    Below are some frequently asked questions for Genesis Chiropractic Software.

    Q. What type of pricing plans does Genesis Chiropractic Software offer?

    Genesis Chiropractic Software offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Billing Precision for full pricing information.

    Q. What are the main features of Genesis Chiropractic Software?

    Genesis Chiropractic Software offers the following features:

    • Accounts receivable
    • Appointment reminders
    • Auto check-in
    • Automated tasks
    • Automatic data sync
    • Claim scrubbing
    • Code & charge entry
    • Compliance management
    • E-prescribing
    • E/M coding
    • EMR / EHR
    • HIPAA compliant
    • Handwriting recognition
    • Insurance eligibility verification
    • Lab integration
    • Meaningful Use certified
    • Multi-office support
    • ONC-ATCB certified
    • Outcome assessments
    • Patient account management
    • Patient billing
    • Patient eligibility checks
    • Patient payment history
    • Patient portal
    • Patient records
    • Patient registration
    • Patient scheduling
    • Payment processing
    • Physician scheduling
    • Practice management
    • Remittance advice
    • Revenue cycle management
    • Statements & collections
    • Voice recognition

    Q. Who are the typical users of Genesis Chiropractic Software?

    Genesis Chiropractic Software has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Genesis Chiropractic Software support?

    Genesis Chiropractic Software supports the following languages:

    English

    Q. What type of pricing plans does Genesis Chiropractic Software offer?

    Genesis Chiropractic Software has the following pricing plans:

    Subscription

    Q. Does Genesis Chiropractic Software support mobile devices?

    We do not have any information about what devices Genesis Chiropractic Software supports

    Q. What other apps does Genesis Chiropractic Software integrate with?

    Genesis Chiropractic Software integrates with the following applications:

    ClearGage, ReminderCall.com, Review Wave, Wave

    Q. What level of support does Genesis Chiropractic Software offer?

    Genesis Chiropractic Software offers the following support options:

    Phone Support, Online Support