Kumulos

Kumulos

Mobile app performance management for developers

4.7/5 (3 reviews)

Kumulos Overview

Kumulos is a unified mobile application performance management solution for tracking and controlling the commercial and technical performance of mobile apps. The modular solution provides a full 360 degree view of mobile app performance and allows users to manage push notifications, optimize their apps within the app store, access crash reports, generate analytics, and manage the content and infrastructure of their app through MBaaS (mobile backend as a service).

The Unified Mobile App Performance Management (mAPM) solution from Kumulos provides the tools to track and manage the full lifecycle of mobile apps in regards to both commercial success and technical performance. To facilitate commercial performance management, Kumulos offers modules for app store optimization, a push notification service, and analytics and reporting. With the aim of improving app store performance and increasing new downloads, the app store optimization tool allows businesses to compare and track keywords against competitors, target specific user segments, and update their listing regularly to remain relevant. The push notifications service also aims to drive user engagement by allowing businesses to setup customized, event triggered notifications which can be automated within engagement campaigns with channel targeting and user segmentation. Decision making is aided through reporting and analytics which provide insight into commercial performance such as engagement, session length, visitor behavior, and more.

In regards to technical performance management, Kumulos provides crash reporting and diagnostics, as well as mobile backend as a service (MBaaS). The MBaaS feature provides insight into API calls and processing times to help businesses monitor their server-side performance. Users are alerted to risks or crashes as they occur and crashes can be grouped into trends and prioritized in order to fix issues faster and avoid further crashes. The Crash Dashboard allows businesses to visualize where and how crashes are occurring and spot trends such as geography, device, platform, and more.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, India, Japan, Latin America, Mexico

Supported Languages

English

Kumulos Reviews

Overall rating
4.7/5
100% positive reviews
2
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Rick F.

A great forward looking product, a great support team, and lots of great easy to use features

Used Daily for 2+ years
Reviewed on 2018/05/23
Review Source: Capterra

Pros

Ease of use. Great UI/UX, ease of integration into all our mobile apps. Easy to give customers insights into their apps performance and help them drive ROI.

Cons

I would love for there to be more in depth reporting for crash information, and more details around user interactions during the crash

Rating breakdown

Value for Money
Ease of Use
Customer Support

David H.

Kumulos is a great platform that covers what you need to manage your mobile apps

Used Daily for 1-5 months
Reviewed on 2018/04/19
Review Source: Capterra

Pros

We have used Kumulos mBaaS, Analytics and Push Notifications and found it easy to use and the support team is the most responsive and supportive I have come across in a long time.
It's also nice to have all the services integrated with only one SDK which saved us a lot of time and money on implementation.
Love the fact that its microservices and that we only pay for what we use, and services can also be switched on and off if need be. Would certainly recommend this to anyone that is looking for a rounded solution.

Cons

Was missing crash reporting at the time, but this has now been added and it was added pretty promptly from it first being mentioned by users.

Response from Kumulos

Hey David, thanks for the review. Really appreciate it and really glad to hear you and the team had such a good experience with us !
All the best,
Fraser Macdonald
Client Solutions Manager

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer

good software to manage mobile applications with a performance management platform

Used Weekly for 1-5 months
Reviewed on 2018/04/18
Review Source: Capterra

Pros

It is an ample software ideal to manage mobile applications. since you can manage your performance where you have an accident report to manage the welfare of the application and stay informed with push notifications and weekly reports.
The good thing about this software is that you can improve the commercial performance of your application and get more downloads of google play and app store. where you can compare the performance of your applications with the competition.

Cons

You can try kumulos for free but then it depends on its use can be expensive, it pays each feature that offers separately

Response from Kumulos

Hi there, thank you for reviewing our platform, really appreciate the comments. Thanks and kind regards, Fraser Macdonald

Client Solutions Manager

Tel: +44 (0)333 880 2470 (UK)

Tel: +1 844-833-APPS(2777) (US)

Skype: fraser.macdonald96

Email: [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Kumulos Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Features are priced at $50.00 per app per month. No long term contracts. Contact Kumulos for more information.

Kumulos Features

  • API
  • Activity Dashboard
  • Applications Management
  • Automatic Notifications
  • Collaboration Tools
  • Custom Development
  • Customizable Branding
  • Drag & Drop Interface
  • Real Time Notifications
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

  • Access Control
  • Commenting
  • Customizable Templates
  • Data Import/Export
  • Database Integration
  • Offline Access
  • Permission Management
  • Testing Management

Additional information for Kumulos

Key features of Kumulos

  • Activity dashboard
  • Alerts / escalation
  • Applications management
  • Automatic notifications
  • Bug tracking
  • Campaign analysis
  • Campaign management
  • Campaign scheduling
  • Channel attribution
  • Channels performance
  • Click-through tracking
  • Client portal
  • Cohort analysis
  • Collaboration tools
  • Content management
  • Customizable branding
  • Customizable reporting
  • Dashboard creation
  • Delivery tracking
  • Device targeting
  • Diagnostic tools
  • Document storage
  • Drag & drop interface
  • Engagement analytics
  • Event triggered actions
  • Feedback management
  • Filtered views
  • Funnel analysis
  • Geo targeting
  • Geolocation
  • In-app events tracking
  • Incident management
  • Market segmentation
  • Mobile development
  • Mobile notifications
  • Multi-channel marketing
  • Notification scheduling
  • Performance management
  • Performance reports
  • Prioritizing
  • Push notifications
  • Real time analytics
  • Real time notifications
  • Reporting & statistics
  • Retention tracking
  • Self service portal
  • Software development
  • Summary reports
  • Third party integration
  • Trend analysis
  • Unsubscribe database
  • Visitor targeting
  • Visual analytics
  • Visual notifications
  • Workflow management

Benefits

  • Spot trends in crashes through reports and analytics, and prioritize issues that are affecting the most users. Kumulos automatically groups related occurrences of the same crash to help identify causes.

  • Deliver a push notification service to users which can be controlled from a custom branded portal, and use channels to target specific audience segments. Campaigns can be scheduled to run notifications automatically.

  • View campaign results for push notification campaigns and track delivery, open-rates, unsubscribers, and more. Kumulos can generate weekly and monthly reports on RoI and engagement which can be custom branded for sharing.

  • Manage app store optimization with tools for viewing rankings for search terms and keywords against competitors, comparing listing performance, tracking reviews, and more.

  • Give customers a read-only view of the status and performance of their apps within the fully customizable client portal where they can manage push notifications and app store optimization, as well as view reports.

  • Kumulos FAQs

    Below are some frequently asked questions for Kumulos.

    Q. What type of pricing plans does Kumulos offer?

    Kumulos offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Available

    Features are priced at $50.00 per app per month. No long term contracts. Contact Kumulos for more information.

    Q. What are the main features of Kumulos?

    Kumulos offers the following features:

    • Activity dashboard
    • Alerts / escalation
    • Applications management
    • Automatic notifications
    • Bug tracking
    • Campaign analysis
    • Campaign management
    • Campaign scheduling
    • Channel attribution
    • Channels performance
    • Click-through tracking
    • Client portal
    • Cohort analysis
    • Collaboration tools
    • Content management
    • Customizable branding
    • Customizable reporting
    • Dashboard creation
    • Delivery tracking
    • Device targeting
    • Diagnostic tools
    • Document storage
    • Drag & drop interface
    • Engagement analytics
    • Event triggered actions
    • Feedback management
    • Filtered views
    • Funnel analysis
    • Geo targeting
    • Geolocation
    • In-app events tracking
    • Incident management
    • Market segmentation
    • Mobile development
    • Mobile notifications
    • Multi-channel marketing
    • Notification scheduling
    • Performance management
    • Performance reports
    • Prioritizing
    • Push notifications
    • Real time analytics
    • Real time notifications
    • Reporting & statistics
    • Retention tracking
    • Self service portal
    • Software development
    • Summary reports
    • Third party integration
    • Trend analysis
    • Unsubscribe database
    • Visitor targeting
    • Visual analytics
    • Visual notifications
    • Workflow management

    Q. Who are the typical users of Kumulos?

    Kumulos has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Kumulos support?

    Kumulos supports the following languages:

    English

    Q. What type of pricing plans does Kumulos offer?

    Kumulos has the following pricing plans:

    Subscription

    Q. Does Kumulos support mobile devices?

    Kumulos supports the following devices:

    Android, iPhone

    Q. What other apps does Kumulos integrate with?

    Kumulos integrates with the following applications:

    Jira Service Desk, Microsoft Teams, Slack, Trello

    Q. What level of support does Kumulos offer?

    Kumulos offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials