--- description: Learn how Alloy Navigator can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Alloy Navigator Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Equipment Maintenance Software](/directory/853/equipment-maintenance/software) > [Alloy Navigator](/software/113079/alloy-navigator) # Alloy Navigator Canonical: https://www.getapp.za.com/software/113079/alloy-navigator Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/113079/alloy-navigator?page=2) > Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. > > Verdict: Rated **4.5/5** by 64 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Alloy Navigator • Design robust IT processes with the most powerful workflow automation engine in its class without the need for costly programmers. • Achieve complete IT operational awareness with auto-intelligent data links that ensure you recognize important relationships within your information. • One-click audit your entire network, conquer the asset life cycle, inventory with our bar code scanner, and ensure compliance with best-in-class software licensing tools. • Reduce information overload with powerful content availability tools that allow you to provide customer specific content only to those who need it. • Achieve unprecedented insight with customizable, schedulable reports, tailor-able end-user and admin dashboards and on-the-fly views for up-to-the-minute analysis. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 64 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Alloy Software - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$19,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: We have 3 flexible pricing options to choose from: Explorer: for small teams of 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters\! Express: for medium-sized teams of 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters\! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters\! - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Analytics - Approval Process Control - Approval Workflow - Asset Lifecycle Management - Asset Tracking - Assignment Management - Audit Management - Audit Trail - Automated Routing - Barcode/Ticket Scanning - Barcoding/RFID - Benchmarking ## Integrations (20 total) - Auth0 - BeyondTrust Remote Support - Google Calendar - LogMeIn Rescue - Microsoft 365 - Microsoft Azure - Microsoft Entra ID - Microsoft Excel - Microsoft Intune - Microsoft Outlook - Microsoft Teams - Microsoft Word - Okta - OneLogin - OpsGenie ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Equipment Maintenance Software](https://www.getapp.za.com/directory/853/equipment-maintenance/software) ## Related Categories - [Equipment Maintenance Software](https://www.getapp.za.com/directory/853/equipment-maintenance/software) - [Preventive Maintenance Software](https://www.getapp.za.com/directory/1127/preventive-maintenance/software) - [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software) - [Help Desk Software](https://www.getapp.za.com/directory/287/help-desk-ticketing/software) - [ITSM Tools](https://www.getapp.za.com/directory/292/it-service-management-itsm/software) ## Alternatives 1. [Freshservice](https://www.getapp.za.com/software/91351/freshservice) — 4.5/5 (685 reviews) 2. [JIRA Service Management](https://www.getapp.za.com/software/91811/jira-service-management) — 4.5/5 (763 reviews) 3. [Milvus](https://www.getapp.za.com/software/132287/milvus) — 4.8/5 (298 reviews) 4. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews) 5. [Desk Manager](https://www.getapp.za.com/software/2066040/desk-manager) — 4.8/5 (106 reviews) ## Reviews ### "Good tool for Inventory IT Assets in property" — 5.0/5 > **Chaiyaphan** | *19 December 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Setup once and run for the whole network to get information of all assets in network and generate the report which is good for management to review > > **Cons**: Some bug but understand that it can be fixed by programmer and also delay response from support team > > Overall is good ----- ### "Great Support and Inventory Management Software" — 4.0/5 > **Marshall** | *29 November 2018* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Our favorite part about the Alloy software is the scripting and automation it provides. You can have it create tickets or work orders automatically when certain conditions are met, such as a ticket to order more computers when stock is running low. > > **Cons**: The scripting is a bit hard to understand if you don't come from a SQL background. However, Alloy's support team is excellent and has been able to help with every issue we've given them. > > Alloy keeps our technology department on task, and gives our company's users an easy way to ask for help in solving their issues. The software is near limitless in what you can do with it thanks to the scripting and automation it provides. The automation also helps us manage our inventory, by keeping up with computers and hardware in stock, on loan, etc. We send emails to users to remind them to return hardware they've borrowed, and we've created a process that will create a ticket if our stock of hardware or computers starts getting low. Monthly tasks such as access reviews and computer updates are tracked using tickets that are automatically created. This software is highly customizable, provided you've got the knowledge and imagination to write the scripts and workflow. ----- ### "Product seems well designed with some technical flaws" — 4.0/5 > **Travis** | *20 January 2022* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Web interface is slick and functional, performs as well as or better than the desktop client. > > **Cons**: The email handler routinely fails / gets backed up for varying reasons. > > Alloy is a decent product that suits our usage well. ----- ### "Alloy Navigator" — 5.0/5 > **Mary** | *30 April 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: It was super easy to get started and setup generally functionality. I have been able to quit using spreadsheets to track information and was able to import most of my spreadsheets directly into Alloy. I now tracks my Contract renewals for both hardware and software. I am tracking my software licensing and allocations. The library is very useful for us to track equipment that we have checked out to our end users and/or contracted trainers. We also have a scheduled inventory that continues to update with our latest information for all computers in our domain. > > **Cons**: The admin section is a little cumbersome to maneuver, but has a lot of options there. > > Alloy Navigator has eliminated about 4 different spreadsheets that I used to use to track information. I now do this from one console and have set up reporting to assist with the management and tracking of that information. ----- ### "Alloy Navigator Experience" — 4.0/5 > **Daniel** | *30 January 2019* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: What I like most about Alloy Navigator is the Library tree, we implemented this tool with our company laptops giving us the ability to track and list who we "loan" the laptop out to. We can also track when we push software updates on our machines. Knowledge base tree is another pro in my opinion, whenever im stuck with an issue I do a quick search in Knowledge base to see if any previous employees have come across the same problem before. This really helps me cut down on troubleshooting time and points me to the right direction on how to solve the problem. > > **Cons**: So far my only Con I have with Allow Navigator is the ticketing system, I feel like users who have issues with something should have the ability to create a ticket from there end. We currently use a system where every call we get we have to input a ticket ourselves in full detail, its not horrible by any means but there is an inconvenient factor to it. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/113079/alloy-navigator?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/113079/alloy-navigator) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data