extendedReach is a foster care management solution for child placement agencies designed to help users track children, manage foster homes, control agency workloads, generate reports, manage licensing, and more. The extendedReach platform can also support residential and group homes, shelter care, independent living, adoption and refugee programs, and other placement agencies. The web-based SaaS system can be accessed anywhere via desktop or mobile device using the native Android and iOS applications.
In order to help agencies to manage their foster care program, extendedReach provides tools for document management, a searchable foster home database, case management, reporting, foster home licensing, and history tracking for each child. Users can create, edit, store, and access documents within extendedReach including contracts, case notes, licenses, outcomes, and any other documents relating to cases. Documents can be stored and organized according to the child or case and users with permissions have instant access to all documents relating to each case. The extendedReach platform also facilitates the creation of a foster home database which can be searched and filtered by geographic location, age preferences, gender preferences, number of available rooms, service type, and more, in order to help find the most suitable home.
extendedReach can be used to manage agency workloads by assigning tasks to employees based on the capacity, case difficulty, and workload, and each employee can view and manage their workload through their personalized dashboard. Foster homes can track progress on their related cases, and access any information updates or documents, through the self service portal and specialized foster home website. extendedReach automatically logs everything that occurs with each foster child meaning each child has a complete history on record.
Pros
As our agency continues to grow, evolve and expand - so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user. We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment. The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist. We're constantly complimented on the 'ease of use' of our software choice during licensing visits and external audits. Plus, customer support is fast, friendly, and always goes the extra mile to respond to our needs.
Cons
It's difficult to come up with a con, but if I have to have one it would be that English is currently the only language option - it would be nice to have a Spanish version of the foster home portal for our ESL clients.
Pros
The software is intuitive, user friendly, and mobile. We implemented the software about a year and half ago and it went as smoothly as could be expected. The staff at extendedReach with whom we walked through the planning and implementation processes were professional, knowledgeable and a pleasure to work with. Ongoing customer service is exemplary. They are responsible and helpful. We currently have 8 clinical and social service programs using the software. We are always finding new ways to use the system and improve out processes. We are nationally accredited and our accrediting body recently sent reviewers for our reaccreditation. The reviewers, who must quickly become familiar with and use many software programs, found extendedReach easy to learn and use and commented that we had made an excellent selection in our choice of new data management software.
Cons
The Foster Care Module has many excellent features like the Foster Parent Portal. We would really like the General Case Management Module to have similar features.
Pros
As our agency continues to grow, evolve and expand so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user.
We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment.
The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist.
We're constantly complimented on our choice of software during licensing visits and external audits.
Customer Support is fast, friendly and always goes the extra mile to respond to our needs.
Cons
This software is only available in English, but it would be great to have a Spanish version for our ESL clients.
We love extended reach. One of our partner agencies was already using it, and so when our program began we sort of "inherited" it. We really love how it's made the move to electronic record keeping easier. The Support has been first-rate and we couldn't be happier!
Pros
The interface is really user friendly. I really love that functionalities can be altered to fit our organizations needs! Finally a software that can be tailored to our needs and isn't some big box "solution" that actually is more cumbersome than helpful.
Cons
I can't think of anything we like least. Although it has so many capabilities, I feel like our agency isn't fully utilizing it (yet).
Extended Reach is a Company to work with is solving the needs of data management in Mental Health and Social services field. We have it running in five programs today and live in a Pilot Project with the State of Texas.
Pros
The eR is incredibly agile, quickly deployed and well thought out. Staff learn to use it quickly in fact many out pace the managers in learning their tools for managing with the softwares built in tools. If you have ever had an experience in a roll-out of a new data management system then you already know getting the field staff up and utilizing the system is equal to the length of time you actually take to fully deploy the software. Your teams will find its eazier to use than what you use today...
Cons
We always push what systems can do,. to do more for us in different ways. i don't have any negatives and we press broader programing in more specialty services. Our company has a number of Divisions and they all want to use it.
extendedReach is priced per child ($1.50/week/child or less) with unlimited users, foster homes, case notes, and reports.
For 1 child: $106.50/month ($100 base fee plus 1 case @ $1.50 per week)
For 10 children: $165/month ($100 base fee plus 10 cases @ $1.50 per week)
For 100 children: $641.67/month ($100 base fee plus 50 cases @ $1.50 per week and 50 cases @ $1.00 per week)
Below are some frequently asked questions for extendedReach.
extendedReach offers the following pricing plans:
Starting from: US$100,00/month
Pricing model: Subscription
Free Trial: Not Available
extendedReach is priced per child ($1.50/week/child or less) with unlimited users, foster homes, case notes, and reports.
For 1 child: $106.50/month ($100 base fee plus 1 case @ $1.50 per week)
For 10 children: $165/month ($100 base fee plus 10 cases @ $1.50 per week)
For 100 children: $641.67/month ($100 base fee plus 50 cases @ $1.50 per week and 50 cases @ $1.00 per week)
extendedReach offers the following features:
extendedReach has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
extendedReach supports the following languages:
English
extendedReach has the following pricing plans:
Subscription
extendedReach supports the following devices:
Android, iPhone, iPad
extendedReach integrates with the following applications:
Microsoft Dynamics CRM, QuickBooks, Sage | Accounting, Zoho Analytics
extendedReach offers the following support options:
Online Support, Phone Support
