Foster care management for child placement agencies
5/5 (12 reviews)extendedReach is a foster care management solution for child placement agencies designed to help users track children, manage foster homes, control agency workloads, generate reports, manage licensing, and more. The extendedReach platform can also support residential and group homes, shelter care, independent living, adoption and refugee programs, and other placement agencies. The web-based SaaS system can be accessed anywhere via desktop or mobile device using the native Android and iOS applications.
In order to help agencies to manage their foster care program, extendedReach provides tools for document management, a searchable foster home database, case management, reporting, foster home licensing, and history tracking for each child. Users can create, edit, store, and access documents within extendedReach including contracts, case notes, licenses, outcomes, and any other documents relating to cases. Documents can be stored and organized according to the child or case and users with permissions have instant access to all documents relating to each case. The extendedReach platform also facilitates the creation of a foster home database which can be searched and filtered by geographic location, age preferences, gender preferences, number of available rooms, service type, and more, in order to help find the most suitable home.
extendedReach can be used to manage agency workloads by assigning tasks to employees based on the capacity, case difficulty, and workload, and each employee can view and manage their workload through their personalized dashboard. Foster homes can track progress on their related cases, and access any information updates or documents, through the self service portal and specialized foster home website. extendedReach automatically logs everything that occurs with each foster child meaning each child has a complete history on record.
Pros
Extended Reach literally changed my life as it relates to my job. I have worked for CPAs for over 20 years. I have gone from working with all paper to now being fully paperless. My last agency used Childtrax. Childtrax was not bad, but it was not user friendly and it was not explained very well to our agency. I have transitioned to a new agency that uses Extended Reach and OMG has it been a beautiful transition. What I love about ER is that it is tailored for the individual needs of your company. Almost 95% of the time, if I asked, "hey can you guys add this function" it was added immediately. ER has been too good to be true. They can customize spreadsheets, forms, almost anything that needs to be customized. We can invite foster parents to trainings, send out mass emails, and help our foster parents keep track of training, medical appointments, etc. This software is AMAZING!!!!
Cons
No cons. There are just a few things that Extended Reach cannot do, but this is me wanting Extended Reach to just do my job for me lol. No real complaints, the software is a MUST!!
Pros
As our agency continues to grow, evolve and expand - so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user. We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment. The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist. We're constantly complimented on the 'ease of use' of our software choice during licensing visits and external audits. Plus, customer support is fast, friendly, and always goes the extra mile to respond to our needs.
Cons
It's difficult to come up with a con, but if I have to have one it would be that English is currently the only language option - it would be nice to have a Spanish version of the foster home portal for our ESL clients.
Pros
The software is intuitive, user friendly, and mobile. We implemented the software about a year and half ago and it went as smoothly as could be expected. The staff at extendedReach with whom we walked through the planning and implementation processes were professional, knowledgeable and a pleasure to work with. Ongoing customer service is exemplary. They are responsible and helpful. We currently have 8 clinical and social service programs using the software. We are always finding new ways to use the system and improve out processes. We are nationally accredited and our accrediting body recently sent reviewers for our reaccreditation. The reviewers, who must quickly become familiar with and use many software programs, found extendedReach easy to learn and use and commented that we had made an excellent selection in our choice of new data management software.
Cons
The Foster Care Module has many excellent features like the Foster Parent Portal. We would really like the General Case Management Module to have similar features.
Pros
As our agency continues to grow, evolve and expand so does this software. It's super simple to use no matter if you're a case manager, supervisor, accountant, administrator, or an external user.
We're able to easily automate workflows, track compliance items, communicate with families, and build custom forms for each of our multiple programs and contracts - all in a paperless environment.
The built-in reports are easy to use and we can easily create our own custom reports without being a rocket scientist.
We're constantly complimented on our choice of software during licensing visits and external audits.
Customer Support is fast, friendly and always goes the extra mile to respond to our needs.
Cons
This software is only available in English, but it would be great to have a Spanish version for our ESL clients.
I track everything being done within my fourteen office agency around the State of Texas using this software. I can do this from anywhere - I've done it from the beach in Hawaii. I love eR.
Pros
I like that it is so, so user friendly. I have used Kaleidecare and the State of Texas software systems (IMPACT, CLASS). eR is, by far, the easiest to use. It allows Administrators to fix "mistakes" by staff. I can make changes to how we document, forms, tracking -- without having to submit a ticket and wait on someone else to do it. It is truly customizable. When I do need to reach out to rep and his team, they respond THAT DAY.
Cons
I'd love to have more data - more ability to track the tasks being completed by my staff.
extendedReach is priced per child ($1.50/week/child or less) with unlimited users, foster homes, case notes, and reports.
For 1 child: $106.50/month ($100 base fee plus 1 case @ $1.50 per week)
For 10 children: $165/month ($100 base fee plus 10 cases @ $1.50 per week)
For 100 children: $641.67/month ($100 base fee plus 50 cases @ $1.50 per week and 50 cases @ $1.00 per week)
Below are some frequently asked questions for extendedReach.
extendedReach offers the following pricing plans:
Starting from: US$100,00/month
Pricing model: Subscription
Free Trial: Not Available
extendedReach is priced per child ($1.50/week/child or less) with unlimited users, foster homes, case notes, and reports.
For 1 child: $106.50/month ($100 base fee plus 1 case @ $1.50 per week)
For 10 children: $165/month ($100 base fee plus 10 cases @ $1.50 per week)
For 100 children: $641.67/month ($100 base fee plus 50 cases @ $1.50 per week and 50 cases @ $1.00 per week)
extendedReach offers the following features:
extendedReach has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
extendedReach supports the following languages:
English
extendedReach has the following pricing plans:
Subscription
extendedReach supports the following devices:
Android, iPhone, iPad
extendedReach integrates with the following applications:
Microsoft Dynamics CRM, QuickBooks, Sage | Accounting, Zoho Analytics
extendedReach offers the following support options:
Online Support, Phone Support
My experience has been exceptional!!