Square for Restaurants

POS software for restaurants

4,2 /5 (18 reviews) Write a Review!

Square for Restaurants Overview

What is Square for Restaurants?

Square for Restaurants is a cloud-based point of sale (POS) system with support for dine-in, pickup and delivery restaurant operations. The system provides tools for front and back of house management, online ordering, credit card processing, mobile payments, employee management, reporting, and more.

Square for Restaurants gives users full control over their floor plans, with the ability to customize table maps and assign checks to seats or tables. Multiple menus can be created and managed, for different locations, dayparts, or seasonal specials. Coursing functionality allows servers to drag-and-drop items between courses, and hold or fire courses with a single tap. A range of discounts can be offered, including Happy Hour discounts, buy-one-get-one-free offers, and Friends & Family deals. Bills can be split in half, thirds, quarters, or other fractions with a single tap, and payments can be processed even when connection is lost.

Square for Restaurants also offers tools for managing employees, including timecards enabling clock-in and clock-out from the register, customizable access permissions, personal passcodes, and check assignment for sales attribution. A variety of reports can be generated, such as cover reports, shift reports, revenue center reports, discount reports, taxable sales, labor costing, employee sales, and more. Users can also create custom reports to match their business’ workflow or needs.

Square for Restaurants Overview

Pricing

Starting from
US$60,00

Pricing options

Free Trial
Free
Subscription
Value for money

$60 per location, per month, plus $40/month per additional POS.
Processing fees: 2.6% + 10¢ per tap, dip, or swipe


Square for Restaurants Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English, Spanish

Media

Square for Restaurants supports coursing, with servers able to drag-and-drop dishes between courses as diners change their minds
Customizable floor plans allow users to manage tables
Courses can be fired or held with a single tap
Multiple menus can be created for different locations, dayparts, or seasonal specials
The POS interface can be customized
Order modifiers can be created and managed
Users can assign custom access permissions to different roles
Square for Restaurants video Square for Restaurants video Square for Restaurants screenshot: Square for Restaurants supports coursing, with servers able to drag-and-drop dishes between courses as diners change their minds Square for Restaurants screenshot: Customizable floor plans allow users to manage tables Square for Restaurants screenshot: Courses can be fired or held with a single tap Square for Restaurants screenshot: Multiple menus can be created for different locations, dayparts, or seasonal specials Square for Restaurants screenshot: The POS interface can be customized Square for Restaurants screenshot: Order modifiers can be created and managed Square for Restaurants screenshot: Users can assign custom access permissions to different roles

Square for Restaurants Reviews

Square for Restaurants Reviews

Overall rating
4,2
/
5
Excellent
10

Very good
4

Average
1

Poor
3

Terrible
0

Value for Money
3,5
Features
4,1
Ease of Use
4,4
Customer Support
3,7
78% recommended this app
Ryan P.

Super easy to use and convenient!

I enjoy it a lot and will continue to use


Kevin Z.

The Obivious choice for Payment processing

The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.


Brian K.

Not Ready For Prime Time

All the good things about Square exist with other systems that lack the bad things. They are new to the restaurant space and they are evolving, but they are not there yet.


Sarah S.

Love it!


Bryan G.

Swipe right material

Overall ok. Worked most of the time and I like that you can hook up your phone to the little swiping dude. Fix the tipping section at a buyer's checkout stage and you will do wonders. Lower CC fees please.


Ryan P.
Industry: Financial Services
Company size: 501-1 000 Employees

Super easy to use and convenient!

Used Daily for 1+ year
Reviewed on 2020/01/07
Review Source: Capterra

I enjoy it a lot and will continue to use

Pros

I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant

Cons

The only con is that the fees get a little expensive at times, especially when you manually enter info

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Kevin Z.
Industry: Food & Beverages
Company size: 2-10 Employees

The Obivious choice for Payment processing

Used Daily for 1+ year
Reviewed on 2020/01/15
Review Source: Capterra

The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.

Pros

Square has streamlined my credit card processing immensely, We were using a different merchant service before that had higher fees and less intuitive features. Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process. The speed in which receiving credit to our bank account is also pleasantly fast. Finally being able to accept a credit card while in an out of service area (No Wifi/Cellular) is an excellent feature we have already taken advantage of.

Cons

There are no issues in the two years I have been using Square to report. The addition of NFC payments has made my life even better!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brian K.
Industry: Food & Beverages
Company size: 11-50 Employees

Not Ready For Prime Time

Used Daily for 6-12 months
Reviewed on 2020/01/16
Review Source: GetApp

All the good things about Square exist with other systems that lack the bad things. They are new to the restaurant space and they are evolving, but they are not there yet.

Pros

The user interface is clear and simple. It works perfectly well for our servers.

Cons

The back of house reporting is a disaster. I’ve never worked with a more complicated, obtuse, confusing reporting function. They say you can customize your reports, but that’s true in only the simplest sense. We can’t customize reports so that all the info we want is in one place. We still need to bounce from report to report to find the data we need. It takes my bookkeeper far longer to reconcile sales to receivables than ever before, and occasionally we spend hours trying to make sense, on the phone with support personnel who also can’t make sense of the reports. Any positive reviews of the reporting functions are from customers that really use the reports seriously or diligently. If you care that your receipts are correct, Square makes it virtually impossible.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Sarah S.
Industry: Restaurants
Company size: 11-50 Employees

Love it!

Used Daily for 1+ year
Reviewed on 2019/07/29
Review Source: Capterra

Pros

The ease of entering in new items and organizing the screens is great and easy enough for even staff to do. We have worked with them to get certain end of day reports we needed but overall the accessibility to access what you need whether it be item sales per day, hour, category, etc. is really simple. Sending refunds, looking up transactions, or sending coupons is super fast and way easier than any other system I have used. The staff loves it because their tips have tripled with the suggested percentage buttons on the customer screen.

Cons

At first it was hard for me to gain access to troubleshooting help as a manager because I am not the owner of the company. They seem to have changed protocol lately so now when I call it is no problem. There are constant updates so sometimes there are changes in the system and certain ones we don't like or want. However, I have been able to call and they can talk me through how to change the settings.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bryan G.
Industry: Market Research
Company size: 11-50 Employees

Swipe right material

Used Daily for 2+ years
Reviewed on 2019/03/13
Review Source: Capterra

Overall ok. Worked most of the time and I like that you can hook up your phone to the little swiping dude. Fix the tipping section at a buyer's checkout stage and you will do wonders. Lower CC fees please.

Pros

Working at a restaurant, this software made life easy for everybody (most of the time). Easy to set up a menu and add images, calculate tax, and reports.

Cons

When wifi went down so did our morale. However, the worst thing about this program was the Tipping Section. Customer's can't read the fine text at the tip checkout phase. They are deer in headlights. "Where do i sign?!" "What do I do" There is a big hiccup at this stage of the check out. Please bring up to your UX team. Square needs to make it simpler for end users. Bless them. I heard the fees are higher than most competitors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,3/10
Based on 18 user ratings
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Square for Restaurants Pricing

Square for Restaurants Pricing

Starting from
US$60,00
Free Trial
Free
Subscription
Value for money

$60 per location, per month, plus $40/month per additional POS.
Processing fees: 2.6% + 10¢ per tap, dip, or swipe

$60 per location, per month, plus $40/month per additional POS.
Processing fees: 2.6% + 10¢ per tap, dip, or swipe

Value for Money
3,5/5
Based on 18 user ratings
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Square for Restaurants Features

Square for Restaurants Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,1/5
Based on 18 user ratings
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Categories

Additional information for Square for Restaurants

Additional information for Square for Restaurants

Key features of Square for Restaurants

  • Auto gratuity
  • Cash management
  • Clock-in/out
  • Comps
  • Coursing, firing & holding
  • Cover reports
  • Cover tracking
  • Day part analysis
  • Day part menus
  • Delivery management
  • Dining options
  • Employee passcodes
  • Gift cards
  • Invoices
  • Labor costs
  • Loyalty integration
  • Marketing integration
  • Menu management
  • Offline payments
  • Order modification
  • Order taking
  • Payroll integration
  • Permission management
  • Quick splits
  • Refunds
  • Repeat orders
  • Revenue centers
  • Shift reports
  • Table management
  • Table maps
  • Ticket reprints
  • Timecards
  • Voids

Benefits

  • Floor plans can be customized with multiple sections, and be used to track covers, tables about to turn, and performance of revenue centers.

  • Items can be dragged between courses when guests change their minds, and preset straight-firing, one-tap firing, and holding give users full control over the pace of meals.

  • Multiple menus can be created for different dayparts, locations, seasons, and more, with users able to edit menus at any time and swap menus with a tap.

  • Roles and permissions can be assigned to each staff member, to control what data they can access and operation they can carry out.

  • Users can run reports and track sales, covers, comps and voids, customers, revenue centers, and more, and analyse server performance using sales data for each team member.

  • Square for Restaurants FAQs

    Square for Restaurants FAQs

    Below are some frequently asked questions for Square for Restaurants.

    Q. What type of pricing plans does Square for Restaurants offer?

    Square for Restaurants offers the following pricing plans:

    Starting from: US$60,00

    Pricing model: Free, Subscription

    Free Trial: Available

    $60 per location, per month, plus $40/month per additional POS. Processing fees: 2.6% + 10¢ per tap, dip, or swipe

    Q. What are the main features of Square for Restaurants?

    Square for Restaurants offers the following features:

    • Auto gratuity
    • Cash management
    • Clock-in/out
    • Comps
    • Coursing, firing & holding
    • Cover reports
    • Cover tracking
    • Day part analysis
    • Day part menus
    • Delivery management
    • Dining options
    • Employee passcodes
    • Gift cards
    • Invoices
    • Labor costs
    • Loyalty integration
    • Marketing integration
    • Menu management
    • Offline payments
    • Order modification
    • Order taking
    • Payroll integration
    • Permission management
    • Quick splits
    • Refunds
    • Repeat orders
    • Revenue centers
    • Shift reports
    • Table management
    • Table maps
    • Ticket reprints
    • Timecards
    • Voids

    Q. Who are the typical users of Square for Restaurants?

    Square for Restaurants has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Square for Restaurants support?

    Square for Restaurants supports the following languages:

    English, Spanish

    Q. What type of pricing plans does Square for Restaurants offer?

    Square for Restaurants has the following pricing plans:

    Free, Subscription

    Q. Does Square for Restaurants support mobile devices?

    Square for Restaurants supports the following devices:

    iPad

    Q. What other apps does Square for Restaurants integrate with?

    Square for Restaurants integrates with the following applications:

    7shifts, Koomi POS, Marketman, Plate IQ, Pretàmenu, QuickBooks Online, SimpleTix

    Q. What level of support does Square for Restaurants offer?

    Square for Restaurants offers the following support options:

    Online Support, Knowledge Base, Forum, FAQs, Phone Support, Video Tutorials