Square for Restaurants
About Square for Restaurants
Square for Restaurants is a cloud-based point of sale (POS) system with support for dine-in, pickup and delivery restaurant operations. The system provides tools for front and back of house management, online ordering, credit card processing, mobile payments, employee management, reporting, and more.
Square for Restaurants gives users full control over their floor plans, with the ability to customize table maps and assign checks to seats or tables. Multiple menus can be created and managed, for different locations, dayparts, or seasonal specials. Coursing functionality allows servers to drag-and-drop items between courses, and hold or fire courses with a single tap. A range of discounts can be offered, including Happy Hour discounts, buy-one-get-one-free offers, and Friends & Family deals. Bills can be split in half, thirds, quarters, or other fractions with a single tap, and payments can be processed even when connection is lost.
Square for Restaurants also offers tools for managing employees, including timecards enabling clock-in and clock-out from the register, customizable access permissions, personal passcodes, and check assignment for sales attribution. A variety of reports can be generated, such as cover reports, shift reports, revenue center reports, discount reports, taxable sales, labor costing, employee sales, and more. Users can also create custom reports to match their business’ workflow or needs.
Key benefits of Square for Restaurants
Floor plans can be customized with multiple sections, and be used to track covers, tables about to turn, and performance of revenue centers.
Items can be dragged between courses when guests change their minds, and preset straight-firing, one-tap firing, and holding give users full control over the pace of meals.
Multiple menus can be created for different dayparts, locations, seasons, and more, with users able to edit menus at any time and swap menus with a tap.
Roles and permissions can be assigned to each staff member, to control what data they can access and operation they can carry out.
Users can run reports and track sales, covers, comps and voids, customers, revenue centers, and more, and analyse server performance using sales data for each team member.
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- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Super easy to use and convenient!
Reviewed on 2020/01/07
I enjoy it a lot and will continue to use
I enjoy it a lot and will continue to use
Pros
I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant
Cons
The only con is that the fees get a little expensive at times, especially when you manually enter info
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square for Restaurants - The only real POS you can try before you buy for small restaurants.
Reviewed on 2024/11/19
So, overall, It is excellent low cost way to get started. Paying for the upgrades is well worth it...
So, overall, It is excellent low cost way to get started. Paying for the upgrades is well worth it to manage staff, an online ordering site, and have all the registers and equipment you need. Other competitors are very good too, but the monthly charges for them greatly outweigh the processing of cards cost that square charges. You pick your poison sometimes, but for a small restaurant, it is a no brainer to start out with square for restaurants. Even a multi-location set up like mine really takes advantage of the packaging of services.
Pros
Square for Restaurants is the first Point of Sale that I found that I could fully customize for myself the way I wanted. Help was available if I needed it, but I like to throw away the instruction book and do it myself. I could use hardware/tablets I already had to use the software and the tight integration with the KDS was what I needed. I didn't have to run a bunch of wires to have a printer in the kitchen and a screen.
Cons
My 2 big caveats are the nature of cloud based kitchen display system. If the internet goes down you not only lose the tickets, but the printers won't print from the kds. It is not impossible, but for any pos I recommend a cellular backup for your business. It is necessary. The second thing is there are a few quirks with the system that have gotten updates, I just didn't know when it was going to change. I used to not be able to have photos on the display, but they are making it "prettier" as time goes on.
Reasons for Choosing Square for Restaurants
So much better in so many ways. I can't say I missed the old system one bit. I was glad to start over with my new restaurant and roll it out to all locations.Reasons for Switching to Square for Restaurants
Ultimately, it was the cheapest to get started and had all the features I needed without some sales rep constantly after me.- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Lost of time and money big impact on small business
Reviewed on 2024/06/23
Not bad but would be better if square take responsibility when application not working and refund...
Not bad but would be better if square take responsibility when application not working and refund the customers for the lost
Pros
The system himself is not bad, when it is working!
Cons
The customer service and the way they treat the customer and never refund money
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Square for Restaurants is a solid POS system. Glad its part of our team.
Reviewed on 2024/11/20
It has been a good experience. I have had a few issues with hardware but the support team is...
It has been a good experience. I have had a few issues with hardware but the support team is helpful. Our hardware takes a lot of abuse as our bar/restaurant is outside so they get unplugged and put away at the end of each business day.
Pros
I have found it easy to manage, pull reports, and manage staff. The online menu options was super nice as well. The new addition of the pre-authorization feature is a GAME CHANGER at our establishment.
Cons
I would like a report that shows me my exact payout of credit card sales less the Square fees for each business day. I know the information is there and I can search for it but would like a page just for payouts.
Reasons for Choosing Square for Restaurants
it was HORRIBLE! As the user, you couldn't make any changes. it was not intuitive to use. The cost was absurd. It was a system we inherited.Switched From
Priority1 POSReasons for Switching to Square for Restaurants
We had used Square POS in our retail store and it made sense so we gave Square for Restaurants a try.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Enough for what we need
Reviewed on 2023/03/24
8/10 overall, with unique issues to certain industries that makes it frustrating here and there....
8/10 overall, with unique issues to certain industries that makes it frustrating here and there. I'd suggest it, there's a reason it's the most popular POS system for small businesses on the market, but don't expect it to be perfect!
Pros
Easy to set up and adjust menus and such, does most everything we need it to do. Have to think outside the box to get it to do some of the things I need it to do, but overall, if you take the time to figure it out, you'll get there.
Cons
A few things are a bit narrow in customizability, I wish we could do more variation in things like loyalty programs and discount set-ups, and sometimes some adjustments can be a bit tedious to change. We're a brewery with a constantly changing menu of beer offerings, so having to make 5-10 clicks per beverage change every single week can be a bit frustrating, but it's overall pretty user friendly so I can't complain too much.
Reasons for Switching to Square for Restaurants
Relatively within budget, and popular enough that I knew it would be easy to find solutions to issues within online forums and other business owners across the platform. Had also used it before at a previous job so I knew I could integrate it into some of the things I also wanted to use.Square for Restaurants FAQs
Below are some frequently asked questions for Square for Restaurants.Q. What type of pricing plans does Square for Restaurants offer?
Square for Restaurants offers the following pricing plans:
- Starting from: US$60.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free + 2/6% + 10 cents processing rate for in-person & invoice pamyents or 2.9% + 30 cents for online payments. Plus: $60 per location, per month, plus $40/month per additional POS & 2/6% + 10 cents processing rate for in-person & invoice pamyents or 2.9% + 30 cents for online payments. Premium: Custom Pricing - eligibility applies
Q. Who are the typical users of Square for Restaurants?
Square for Restaurants has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Square for Restaurants support?
Square for Restaurants supports the following languages:
English, French, Japanese, Spanish
Q. Does Square for Restaurants support mobile devices?
Square for Restaurants supports the following devices:
iPad (Mobile)
Q. What other apps does Square for Restaurants integrate with?
Square for Restaurants integrates with the following applications:
7shifts, Bench, BentoBox, Chowly, Commerce Sync, Craver, Cuboh, DAVO, Deliverect, Deputy, Homebase, Humanity, Marketman, Odeko, Ottimate, PeachWorks, Pepper, Postmates, QuickBooks Online, Ritual, SalesVu, Slice, TapMango, TouchBistro, TurboTax Business, When I Work, Xero, Yellow Dog Inventory
Q. What level of support does Square for Restaurants offer?
Square for Restaurants offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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