About Square for Restaurants

Square for Restaurants is a cloud-based point of sale (POS) system with support for dine-in, pickup and delivery restaurant operations. The system provides tools for front and back of house management, online ordering, credit card processing, mobile payments, employee management, reporting, and more.

Square for Restaurants gives users full control over their floor plans, with the ability to customize table maps and assign checks to seats or tables. Multiple menus can be created and managed, for different locations, dayparts, or seasonal specials. Coursing functionality allows servers to drag-and-drop items between courses, and hold or fire courses with a single tap. A range of discounts can be offered, including Happy Hour discounts, buy-one-get-one-free offers, and Friends & Family deals. Bills can be split in half, thirds, quarters, or other fractions with a single tap, and payments can be processed even when connection is lost.

Square for Restaurants also offers tools for managing employees, including timecards enabling clock-in and clock-out from the register, customizable access permissions, personal passcodes, and check assignment for sales attribution. A variety of reports can be generated, such as cover reports, shift reports, revenue center reports, discount reports, taxable sales, labor costing, employee sales, and more. Users can also create custom reports to match their business’ workflow or needs.

Key benefits of Square for Restaurants

Floor plans can be customized with multiple sections, and be used to track covers, tables about to turn, and performance of revenue centers.

Items can be dragged between courses when guests change their minds, and preset straight-firing, one-tap firing, and holding give users full control over the pace of meals.

Multiple menus can be created for different dayparts, locations, seasons, and more, with users able to edit menus at any time and swap menus with a tap.

Roles and permissions can be assigned to each staff member, to control what data they can access and operation they can carry out.

Users can run reports and track sales, covers, comps and voids, customers, revenue centers, and more, and analyse server performance using sales data for each team member.

Devices

Business size

S M L

Markets

Canada

Supported Languages

English

Images

Square for Restaurants supports coursing, with servers able to drag-and-drop dishes between courses as diners change their minds
Customizable floor plans allow users to manage tables
Courses can be fired or held with a single tap
Multiple menus can be created for different locations, dayparts, or seasonal specials
The POS interface can be customized
Order modifiers can be created and managed
Users can assign custom access permissions to different roles
View 8 more
Square for Restaurants screenshot: Square for Restaurants supports coursing, with servers able to drag-and-drop dishes between courses as diners change their minds Square for Restaurants screenshot: Customizable floor plans allow users to manage tables Square for Restaurants screenshot: Courses can be fired or held with a single tap Square for Restaurants screenshot: Multiple menus can be created for different locations, dayparts, or seasonal specials Square for Restaurants screenshot: The POS interface can be customized Square for Restaurants screenshot: Order modifiers can be created and managed Square for Restaurants screenshot: Users can assign custom access permissions to different roles

Features

Total features of Square for Restaurants: 39

  • Access Controls/Permissions
  • Billing & Invoicing
  • Cash Management
  • Categorisation/Grouping
  • Clock In / Out
  • Credit Card Processing
  • Customizable Reports
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Employee Time Tracking
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Labor Cost Reporting
  • Loyalty Program
  • Multi-Location
  • Offline Access
  • Online Payments
  • Order Entry
  • Order Management
  • Order Processing
  • PCI Compliance
  • Password Management
  • Payroll Management
  • Point of Sale (POS)
  • Purchasing & Receiving
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Split Checks
  • Time Clock
  • Timesheet Management
  • Tips Management

Alternatives

Square Point of Sale

4,7
#1 Alternative to Square for Restaurants
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Ordyx

3,3
#2 Alternative to Square for Restaurants
Ordyx is a hybrid POS system with SMS messaging, inventory management, and loyalty programs, compatible with PC, Mac,...

eHopper

4
#3 Alternative to Square for Restaurants
eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android,...

POSbistro

4,3
#4 Alternative to Square for Restaurants
POSbistro is an Android tablet point of sale & management software for restaurants, cafes, pizzerias, food trucks,...

Reviews

Overall rating

4,2 /5
(22)
Value for Money
3,8/5
Features
4,2/5
Ease of Use
4,5/5
Customer Support
3,9/5

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Showing 5 reviews of 22
Ryan P.
Overall rating
  • Industry: Financial Services
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Super easy to use and convenient!

Reviewed on 2020/01/07

I enjoy it a lot and will continue to use

I enjoy it a lot and will continue to use

Pros

I really love using this software! It is so easy to use and is always quick to use, never issues with it! This is important in the restaurant

Cons

The only con is that the fees get a little expensive at times, especially when you manually enter info

Camila K.
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

the best POS for restaurants

Reviewed on 2020/12/02

Square was a huge help for us as a restaurant this year. With covid-19 businesses had to move...

Square was a huge help for us as a restaurant this year. With covid-19 businesses had to move really fast to the online market and Square provides the tools to get there really fast and easy.

Pros

It is really easy to set up, the price is way better than the other systems in the market, it works with wifi and you can use it on your laptop, Ipad, smartphone.

I love how they offer the CRM tool and even more I love how easy is to create a website for your restaurant with them.

Cons

they could improve some of the features so It is even easier and faster to select the items. for example to add more options to the conditional words ( add, yes, No, extra, etc...) they could put the option to replace (ex: replace Ham for turkey) so when we have a customer who wants to customize a product we do not have to write long sentences all the time, instead we can just click a few buttons and is done.

Brian K.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not Ready For Prime Time

Reviewed on 2020/01/16

All the good things about Square exist with other systems that lack the bad things. They are new to...

All the good things about Square exist with other systems that lack the bad things. They are new to the restaurant space and they are evolving, but they are not there yet.

Pros

The user interface is clear and simple. It works perfectly well for our servers.

Cons

The back of house reporting is a disaster. I’ve never worked with a more complicated, obtuse, confusing reporting function. They say you can customize your reports, but that’s true in only the simplest sense. We can’t customize reports so that all the info we want is in one place. We still need to bounce from report to report to find the data we need. It takes my bookkeeper far longer to reconcile sales to receivables than ever before, and occasionally we spend hours trying to make sense, on the phone with support personnel who also can’t make sense of the reports. Any positive reviews of the reporting functions are from customers that really use the reports seriously or diligently. If you care that your receipts are correct, Square makes it virtually impossible.

Christina T.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Business owner’s best friend

Reviewed on 2020/12/20

The choice to use Square for our credit/debit transactions was the best choice for us financially....

The choice to use Square for our credit/debit transactions was the best choice for us financially. Signing up was stress free, without a ton of confusing paperwork, and the fees were more than manageable. In less than a week I received a card reader that was compatible with my device, and free of charge. Transactions are securely managed by the Square app that allows me to track sales any time I want. A very small percentage of each transaction goes to fees and is processed immediately eliminating the monthly bill process. The app also features tools that track inventory, set up promotional offers, loyalty rewards, and collect feedback from my customers. On app tutorials walk you through everything with outstanding customer service for the bigger issues.

Pros

The financial side of any business can be very stressful. Square offers a wide variety of tools and resources that help business owners monitor sales, track inventory, and reward customer loyalty. It’s free to join, and fees are a small percentage of each transaction. Using the app eliminates paperwork giving me more time to focus more on customer satisfaction.

Cons

Not a software, but a very minor inconvenience with the round jack. The reader would occasionally turn during a card swipe, causing a read error. I secured a thin piece of sturdy plastic on the back side of the reader that uses the back of my device as an anchor.

Kevin Z.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Obivious choice for Payment processing

Reviewed on 2020/01/15

The major benefits we experience are as follow: Payment processing is a breeze, we are able to...

The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.

Pros

Square has streamlined my credit card processing immensely, We were using a different merchant service before that had higher fees and less intuitive features. Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process. The speed in which receiving credit to our bank account is also pleasantly fast. Finally being able to accept a credit card while in an out of service area (No Wifi/Cellular) is an excellent feature we have already taken advantage of.

Cons

There are no issues in the two years I have been using Square to report. The addition of NFC payments has made my life even better!

Showing 5 reviews of 22 Read all reviews

Square for Restaurants FAQs

Below are some frequently asked questions for Square for Restaurants.

Square for Restaurants offers the following pricing plans:

  • Pricing model: Free, Subscription
  • Free Trial: Available

$60 per location, per month, plus $40/month per additional POS. Processing fees: 2.65% + 10¢ per tap, dip, or swipe Online & Invoices Payments: 2.9% + 30¢

We do not have any information about Square for Restaurants features

Square for Restaurants has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Square for Restaurants supports the following languages:

English

Square for Restaurants supports the following devices:

iPad (Mobile)

Square for Restaurants integrates with the following applications:

7shifts, Plate IQ, Quickbooks Online

Square for Restaurants offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Square for Restaurants.