About Lexop

At Lexop, we believe customers should be valued at all times, even when they're late on their bills. Yet, the process of paying an outstanding bill remains complex, rigid, and outdated. Our customer-centric software-as-a-service helps world-class companies remove frictions from collections by offering the most flexible and self-service payment experience to their past-due customers. Lexop is leading a change within the collections industry and impacting the lives of tens of thousands of people every day.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Lexop

Key benefits of Lexop

Clear benefits for both parties. For your company: reduce DSO and improve cash flow, increase self-cure collection rates, and improve customer experience and retention. For your customers: communication adapted to today’s preferences, 24/7 access to a self-service, mobile-friendly payment portal, and flexible payment agreement options.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English, French

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Lexop

Images

No images available

Features

Total features of Lexop: 29

  • AB Testing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Automated Notices
  • Automated Scheduling
  • Billing & Invoicing
  • CRM
  • Campaign Management
  • Collections Management
  • Contact Management
  • Delivery Tracking
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Tracking
  • Event Triggered Actions
  • In-House Collections
  • Location Tracking
  • Online Payments
  • Overpayment Processing
  • Partial Payments
  • Payment Plans
  • Real Time Data
  • Real Time Monitoring
  • Reminders
  • Team Management
  • Third Party Integrations
  • Transaction Management

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Reviews

Overall rating

4,8 /5
(12)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,6/5
Customer Support
4,9/5

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Showing 5 reviews of 12
Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An invaluable litigation tool

Reviewed on 2018/05/11

Pros

Lexop's no.1 attribute is that its core feature has worked without fail for me over the last year. It has also saved my clients expensive bailiff fees in cases where I was able to resort instead to electronic notification. Perhaps most importantly, their customer service and development team are always listening to our feedback and willing to implement new features that save time for busy practitioners.

Cons

My only minor gripe has been with the Outlook plugin. Although it works as described, it requires entering the password every so often. Instead, I use the website directly, which has worked flawlessly.

Rachel D.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great product, especially in our field (real estate)

Reviewed on 2018/05/08

Quick access

Quick access

Pros

Instead of using registered mail, which tenants often don't pick up, we use this in the renewal season and in the situation of non payment it is much easier to reach a tenant through this. People have access directly to their email with their phones, so the reply timeline is shorter. I love it! Also, the administration of the client database is great.

Cons

The ONLY negative thing I have to say is that when it comes time to follow up and look at the status of the email, it is often difficult to find. Also, when a client sends us a reply through Lexop we have no notification.

Response from Lexop

Hi Rachel,

We are pleased to hear that our solution can help you reach your tenants faster and improve your response rate. On the other hand, we're very sorry that you are having a hard time following up the statuses of your emails. For alert settings, you can modify them directly in your accounts page, during the activity process creation as well as after the fact from the details page. Beyond that, we would love to know more about how we can make the experience better for you.

Thank you!

Hai lan D.
Overall rating
  • Industry: Capital Markets
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

pretty good, search tool is not user-friendly enough. The result doesn't come up.

Reviewed on 2018/05/14

save money and time; provide proof of delivery to tenants when there is dispute;

save money and time; provide proof of delivery to tenants when there is dispute;

Pros

faster, efficient on communicating with tenants, save time and money on preparation of hard copy of notices and on delivery, real-time report and follow-up on tenants' reply

Cons

searching feature is not very user friendly: when searching by unit #, either result doesn't come up or it gives result of other buildings which is distracting.

Response from Lexop

Hi Hain Lan,

thank you for submitting a review. We are happy that you like our solution! Regarding the search feature, It is something we are already working on improving in one of our next release. Thank you!

Maria S.
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this software. User friendly and efficient.

Reviewed on 2018/05/11

Easy to notify legal procedures with proof of service and sharing of large files.

Easy to notify legal procedures with proof of service and sharing of large files.

Pros

It is very easy to use and convenient. Love the file sharing aspect since I often have tons of documents to send. I also appreciate that the person on the receiving end can download the documents easily (no passwords required) and can reply.

Cons

I do not like that when sharing documents, they sometimes don't send in the same order that I added them. A specific order is most often intentional.

Response from Lexop

Hi Maria,

thank you for your review. I think your comment regarding the documents ordering makes a lot of sense! I am making sure our team gets on this matter asap :)

Najwa K.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This software is a genius software and Incredible Customer support!

Reviewed on 2018/05/16

Pros

The best in this software is the fact that we do not need to go to the post office and waste time and money! Also, I have never had such an amazing customer service experience. They are always available, any time of the day, weekend etc. Quickly responds to our questions or requests and they care about our comments and feedbacks. They are always ready to improve and implement new ideas and suggestions and cares about our needs!
Everyone on the team is very knowledgeable and extremely professional!

Keep up the good work !

Cons

It's still fairly new and I think they need to adapt it a bit better ( AND I KNOW THEY WILL) to meet the needs of many business types and add some additional functionalities.

Showing 5 reviews of 12 Read all reviews

Lexop FAQs

Below are some frequently asked questions for Lexop.

Lexop offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Lexop has the following typical customers:

11-50, 51-200, 201-500, 501-1 000, 1 001+

Lexop supports the following languages:

English, French

Lexop supports the following devices:

We do not have any information about what integrations Lexop has

Lexop offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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