Teachworks

Teachworks

Online business management for educators, tutors & trainers

4.5/5 (34 reviews)

Teachworks Overview

Teachworks is a cloud-based tutoring management software solution designed to automate the key processes for teaching companies, schools and tutoring centers. Typically suited to language, music and driving schools, plus test preparation companies, Teachworks is optimized for use across every platform including touchscreen devices to provide anytime, anywhere access. Promising the ability to manage students, teachers, scheduling, billing, payroll and more, the software provides a centralized, color-coded calendar for booking classes and teaching sessions. Available in six different views and filterable by student, teacher or location, schedules can be rearranged intuitively by dragging, dropping and resizing lessons to set duration. With tutor availability indicated, the system also detects scheduling conflicts, syncs calendar changes across multiple user accounts, sends email confirmations and allows lessons to be booked. A dedicated booking plugin embeds the ability for students to view and join open classes within an existing website, while further communication features include the sending of automatic email and even SMS attendance reminders.

Billing and payroll capabilities then go on to facilitate rule-based pricing, automated invoice generation that can be customized to carry corporate branding, bulk payment processing and also the acceptance of credit card transactions through Stripe. Teachworks also pulls teacher hours tallies straight out of the system calendar to calculate due payroll amounts while detailed records management and real time, custom reporting options enable analysis of every aspect of school service performance. Capable of managing multiple locations, the software is expandable in terms of functionality with a library of extra add-ons including a developer API, while out-of-the-box links to Stripe, QuickBooks, Microsoft Excel, MailChimp and a host of calendar promise seamless integration with popular apps.

Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Teachworks Reviews

Overall rating
4.5/5
97% positive reviews
19
Excellent
14
Very good
1
Average
0
Poor
0
Terrible
Jonah C.

Couldn't imagine life without Teachworks!

Used Daily for 2+ years
Reviewed on 2016/10/26
Review Source: Capterra

Teachworks is an integral part of our operations. It is highly intuitive and easy to use, prevents errors in accounting, and offers a high level of transparency in billing and payments to both our students and teachers. Best of all, it saves huge amounts of time. Tasks that took a full two days of work pre-Teachworks now take under an hour, reminder emails we used to send manually are now automated, and payments are collected faster with easy card payments right from the invoice. The add-ons are fantastic and very useful. The support is great, and the developers are constantly at work - it's amazing to see how the features keep improving! The only thing left to desire is more direct integrations with other apps and services, but we get around this easily by using the excel spreadsheet data exports, which we can import into our other business apps as needed. We've been using Teachworks for two years now, and can't imagine doing it any other way.

Pros

- ease of use
- lesson cost/wage tracking
- email automation
- invoice creation
- employee wage statement creation
- reports

Cons

- no integration with google apps
- no integration with zapier
- invoice automation isn't customizable enough to be useful for us
- custom forms are not customizable enough to be useful for us

Response from Teachworks

Hi Jonah,

Thank you for your review! We will continue to work hard to enhance the features and integrations!

Regards,
The Teachworks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Yarin K.

Drastically simplified our day to day operations, constantly expanding and actively maintained

Used Daily for 2+ years
Reviewed on 2017/09/07
Review Source: Capterra

great platform!

Pros

Includes almost all of the basic functionality that an tutoring organization needs. The core functions that cover billing and scheduling are robust, flexible and reliable. The site is reliable, performs well on any device and is intuitive. Features and integrations are expanding, great platform!

Cons

Lack of custom API integration prevents us from building on top of this platform. We want the ability to leverage APIs to push/pull client and staff data.
Lead generation/management is lacking and really needs to be managed outside of this platform.
No integration with social media.
Ability to blast SMS to select tutors for client matching while managing responses. Chat bot type functionality would be awesome!
Integration with e-signing platform like signnow would be great. Currently need to manage e-signing contracts separately.

Response from Teachworks

Hi Yarin, thanks for the great review! We¿re happy to hear that Teachworks has simplified your day to day operations.

Our API will be available soon, but we¿ll let you know as soon as it¿s ready. Your SMS suggestion will be a good addition to our existing SMS features and we¿ll definitely consider it for a future update.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Jill T.

Overall Positive

Used Daily for 2+ years
Reviewed on 2018/02/27
Review Source: Capterra

It is cost effective and really alleviates organizational issues when scheduling clients.

Pros

I like that this company provides a feedback / review page; however, I think it's strange they base the priority of each review by votes from customers.

Cons

The software makes it difficult to fully use it's customer access feature. We use Teachworks for scheduling appointments and it would be nice to allow out clients to login; however, we have not found a way to disable our clients from seeing other client's appointments and that crosses our confidentiality for them.

Response from Teachworks

Thanks for your review, Jill!

Client user accounts only display the client's own lessons and information; however, for non-lesson events when you set the audience to "Everyone" or "Families & Students" those events will be visible on all clients' calendars.

You can contact our support team and we'll be happy to show you how to set up your appointments with the correct audience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Mike B.

Good quality

Used Daily for 2+ years
Reviewed on 2016/10/24
Review Source: Capterra

I enjoy Teachworks and find it very useful. I love the scheduling functionality, the main calendar view is really good, and the ability send reminders to parents and students BOTH is really helpful.

Pros

1 - Scheduling for individual and groups,
2 - Calendar view for the "main" view is terrific, including the sort functionality
3 - Reporting is very strong

Cons

1 - Teacher calendar view needs some work on it viewing it lacking
2 - Their support feels limited because it is only via email.

Response from Teachworks

Hi Mike,

Thank you for your review.

We are glad you are finding Teachworks very useful.

I have added your suggestion regarding the teacher calendar to our Feature Suggestions Forum. This will help us prioritize the enhancements to this feature.

If you have any other questions please do not hesitate to contact me directly at [email protected]

Regards,
The Teachworks Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Daniel M.

Teachworks is Very Useful

Used Daily for 2+ years
Reviewed on 2016/10/29
Review Source: Capterra

The three aspects which we like about Teachworks the most is that it is can cope with scheduling changes, it has a powerful invoice system, and that it is easy to use.

Pros

Flexibility to make scheduling changes; powerful invoicing system; ease of use.

Cons

Sometimes slow to update system during busy times; the colour of the column indicating today's schedule is too similar to white, and is not obvious enough.

Response from Teachworks

Hi Daniel,

Thank you for your review and feedback.

I would be more than happy to show you a few ways in which you can make changes/updates more efficiently. Could you please message me directly at [email protected]

In regards to the colour of the column that indicates today's date, we haven't received this suggestion before, but it would be something easy to change to your preference.

Regards,
The Teachworks Team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Teachworks Pricing

Starting from
US$15,00/month
Pricing options
Free Trial
Subscription
Value for money

A free 21-day trial is available, after which one of the following price plans can be chosen:

Starter: $15 + $0.25 per student lesson, paid monthly
Growth: $45 + $0.15 per student lesson, paid monthly
Premium: $175 + $0.05 per student lesson, paid monthly

Teachworks Features

  • API
  • Automatic Notifications
  • Calendar Management
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Self Service Portal
  • Time & Attendance Tracking

  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Attendance Management
  • Communication Management
  • Course Authoring
  • Course Catalog
  • Learning Management
  • Progress Tracking
  • Records Management
  • Registration Management
  • Reporting & Statistics

Additional information for Teachworks

Key features of Teachworks

  • Application integration
  • Appointment scheduling
  • Attendance tracking
  • Automated billing
  • Automatic grading
  • Automatic notifications
  • Automatic reminders
  • Availability indicator
  • Availability management
  • Calendar management
  • Class management
  • Class scheduling
  • Client follow-up scheduling
  • Contact database
  • Continuous backup
  • Credit card processing
  • Custom fields
  • Custom registration forms
  • Customer accounts
  • Customizable branding
  • Customizable reporting
  • Data export
  • Delivery tracking
  • Drag & drop interface
  • Driver scheduling
  • Email invitations & reminders
  • Email templates
  • Enrollment management
  • Faculty / staff management
  • Filtered views
  • History tracking
  • Independent / private
  • Invoice processing
  • Lesson notes
  • Multi-location
  • Multiple user accounts
  • Online booking integration
  • Online classes
  • Online payments
  • Online registration
  • Optional API
  • PDF conversion
  • Parent / student portal
  • Personalized profiles
  • QuickBooks integration
  • Real time data
  • Real time updates
  • SMS integration
  • Scheduling
  • Scheduling
  • Search functionality
  • Student information / records
  • Surveys & feedback
  • Timesheets
  • Visitor registration
  • Visual analytics
  • Web forms
  • Website integration

Benefits

  • Teachworks is a web-based software system designed specifically for the business management needs of education companies and multi-location tutoring centers, providing the feature flexibility required for running language, music or driving schools and test preparation companies.
  • The coordinated scheduling of online lesson bookings between staff, students and locations is handled via a centralized, synchronized color-coded calendar with drag and drop amendments, conflict detection, availability indicators and over six filterable views.
  • Multiple personal accounts provide branded access to teachers, students, parents, admin staff and customers, while a range of communication tools include automated template-based email correspondence, notifications and SMS lesson reminders etc.
  • Teachworks also automates invoicing, payments and payroll processes with rule-based billing to apply custom pricing structures, instant credit card payment processing via Stripe and the calculation of teacher salary payments taken straight from the calendar's timesheet.
  • Free integrations with Stripe, QuickBooks, Google Calendar, Microsoft Excel and MailChimp are joined by a large collection of add-ons for expanding the software's core functionality where required.
  • Teachworks FAQs

    Below are some frequently asked questions for Teachworks.

    Q. What type of pricing plans does Teachworks offer?

    Teachworks offers the following pricing plans:

    Starting from: US$15,00/month

    Pricing model: Subscription

    Free Trial: Available

    A free 21-day trial is available, after which one of the following price plans can be chosen:

    Starter: $15 + $0.25 per student lesson, paid monthly
    Growth: $45 + $0.15 per student lesson, paid monthly
    Premium: $175 + $0.05 per student lesson, paid monthly

    Q. What are the main features of Teachworks?

    Teachworks offers the following features:

    • Application integration
    • Appointment scheduling
    • Attendance tracking
    • Automated billing
    • Automatic grading
    • Automatic notifications
    • Automatic reminders
    • Availability indicator
    • Availability management
    • Calendar management
    • Class management
    • Class scheduling
    • Client follow-up scheduling
    • Contact database
    • Continuous backup
    • Credit card processing
    • Custom fields
    • Custom registration forms
    • Customer accounts
    • Customizable branding
    • Customizable reporting
    • Data export
    • Delivery tracking
    • Drag & drop interface
    • Driver scheduling
    • Email invitations & reminders
    • Email templates
    • Enrollment management
    • Faculty / staff management
    • Filtered views
    • History tracking
    • Independent / private
    • Invoice processing
    • Lesson notes
    • Multi-location
    • Multiple user accounts
    • Online booking integration
    • Online classes
    • Online payments
    • Online registration
    • Optional API
    • PDF conversion
    • Parent / student portal
    • Personalized profiles
    • QuickBooks integration
    • Real time data
    • Real time updates
    • SMS integration
    • Scheduling
    • Scheduling
    • Search functionality
    • Student information / records
    • Surveys & feedback
    • Timesheets
    • Visitor registration
    • Visual analytics
    • Web forms
    • Website integration

    Q. Who are the typical users of Teachworks?

    Teachworks has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does Teachworks support?

    Teachworks supports the following languages:

    English

    Q. What type of pricing plans does Teachworks offer?

    Teachworks has the following pricing plans:

    Subscription

    Q. Does Teachworks support mobile devices?

    We do not have any information about what devices Teachworks supports

    Q. What other apps does Teachworks integrate with?

    Teachworks integrates with the following applications:

    Google Calendar, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Stripe

    Q. What level of support does Teachworks offer?

    Teachworks offers the following support options:

    Knowledge Base, Online Support, Phone Support