Zubie

Business fleet management with GPS vehicle location tracking

3,8 /5 (15 reviews) Write a Review!

Zubie Overview

What is Zubie?

Zubie, also known as Zubie Business, is a cloud-enabled management and tracking solution for vehicle fleet-based business deployment, promising compatibility with cars, vans and light trucks. Priced per device, the product works off of a plug-and-play Zubie Key that adds wireless cellular connectivity via the OBDII port of each fleet vehicle. This promises always-on, 24/7 GPS tracking features that allows anything from 2 to 5000 vehicles to be located in real time from a live map on mobile devices or PCs. Users can monitor a vehicle's route, direction of travel and even detect when parked, while looking back at a year of trip histories and receiving place alerts for when geofenced locations are reached or departed. Zubie then ties driver performance into trip tracking by analyzing the data to improve efficiency in terms of route optimization, conserving fuel and improving general driver skills for greater safety compliance. Gamification then rates drivers to derive a Driver Score that can be compared within the fleet to foster a healthy competitiveness around more productive, safer driving while analytical reporting capabilities provide detailed performance insights. The Zubie Dashboard visualizes fleet-wide data to highlight trends and compare with other Zubie-equipped fleets, with reports sharable via email and trip histories exportable.

Zubie also includes the monitoring of vehicle health, tracking maintenance to customizable service schedules, flagging when checks are completed and compiling service diaries for each vehicle. Fuel levels can be monitored and alerted based on defined thresholds, before a Fuel Finder feature identifies the nearest and cheapest gas stations. Engine codes are deciphered to monitor health, battery voltage levels detected and all fleet vehicle diagnostic information made available to view on any platform.

Zubie Overview

Pricing

Starting from
US$179,95/year

Pricing options

Free Trial
Subscription
Value for money

Zubie Business Annual Plan: $179.95 per year per device (device Included, renews annually, cellular service Included)


Zubie Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Zubie is a cloud-based solution that is compatible with use on desktop computers, laptops and mobile phones with native app support
Real time GPS-based fleet tracking allows vehicles to be located anytime from a live map display, enabling closest drivers to be identified and routes coordinated based on factors such as traffic etc
Insights in to driver performance can be found within Zubie’s dashboards and scheduled reporting capabilities
Zubie Dashboard offers a number of reporting options including heatmapping over geographic maps
Zubie fleet management works across multiple devices and from a plug and play, cellular Zubie key device that fits into each fleet vehicle
Zubie's fleet maintenance capabilities include the issuing of alerts and service notifications to keep drivers and managers aware of important scheduled maintenance and upkeep
Fleet tracking features include always on GPS-based vehicle tracking, plotting actual physical location updates on live Google Maps
Fleet safety is aided by the monitoring of vehicle performance and driver behavior, giving scorecard feedback viewable via the companion mobile apps
Vehicle health features are available within the mobile apps for iOS and Android devices, alerting on maintenance, monitoring fuel or battery levels, notifying on engine issues and measuring mileage etc
Zubie Crew app allows drivers to check how they drove after each trip, viewing routes and their Driver Scorecard while getting advice on efficiency and safety
Zubie video Zubie video Zubie screenshot: Zubie is a cloud-based solution that is compatible with use on desktop computers, laptops and mobile phones with native app support Zubie screenshot: Real time GPS-based fleet tracking allows vehicles to be located anytime from a live map display, enabling closest drivers to be identified and routes coordinated based on factors such as traffic etc Zubie screenshot: Insights in to driver performance can be found within Zubie’s dashboards and scheduled reporting capabilities Zubie screenshot: Zubie Dashboard offers a number of reporting options including heatmapping over geographic maps Zubie screenshot: Zubie fleet management works across multiple devices and from a plug and play, cellular Zubie key device that fits into each fleet vehicle Zubie screenshot: Zubie's fleet maintenance capabilities include the issuing of alerts and service notifications to keep drivers and managers aware of important scheduled maintenance and upkeep Zubie screenshot: Fleet tracking features include always on GPS-based vehicle tracking, plotting actual physical location updates on live Google Maps Zubie screenshot: Fleet safety is aided by the monitoring of vehicle performance and driver behavior, giving scorecard feedback viewable via the companion mobile apps Zubie screenshot: Vehicle health features are available within the mobile apps for iOS and Android devices, alerting on maintenance, monitoring fuel or battery levels, notifying on engine issues and measuring mileage etc Zubie screenshot: Zubie Crew app allows drivers to check how they drove after each trip, viewing routes and their Driver Scorecard while getting advice on efficiency and safety

Zubie Reviews

Zubie Reviews

Overall rating
3,8
/
5
Excellent
6

Very good
5

Average
1

Poor
1

Terrible
2

Value for Money
3,6
Features
3,8
Ease of Use
4
Customer Support
3,4
73% recommended this app
Amelia D.

We *Love* Zubie


Steve M.

Great app, ok service, poor loyalty

This is my third year of Zubie...i have been patient when customer service "lost" my user ID and canceled my account, the reports did not work in the beginning and C.service did them manually, and the Zubie emails used to be seen as spam...Of course my account was canceled again on 9/10/16 because the account settings did not charge the correct card. I also see that the reward for being a "loyal" Zubie customer is to pay full price for a service that potential new customers will get at a discount.


Peter H.

extremely poor customer service

We have been using Zubie for about 2 years, first of all, they are not compatible with Ford F650, second, the tracking can be delayed for over a day, but most of the time there are hours delayed. Zubie states that the system will always catch up of where the truck went, this does no good when you are tracking the employees to see where they are at. When contacting Zubie, we spoke to [SENSITIVE CONTENT HIDDEN] who stated the above and there was nothing we can do. We had 1 physical phone call and 2 live chats on their website and still no resolve. Spoke to [SENSITIVE CONTENT HIDDEN], which he is a joke as far as customer service goes. I stated after 4 months of extremely poor tracking we which to cancel our contract since they couldn't help us, We went with T-Mobile Geotabs, THEY WORK GREAT AND IN REAL-TIME. [SENSITIVE CONTENT HIDDEN] stated he could not cancel the contract as we didn't reach out to them enough, 3 times in my opinion and them stating there is nothing they can do is enough. [SENSITIVE CONTENT HIDDEN] stated the devices we had were outdated and they could send us new ones, after I had already went WITH T-mobile, WHY WERNT THE NEW DEVICES OFFERED TO US WHEN WE CALLED 3 TIMES BEFORE AND NOT WHEN I WANTED TO CANCEL?
Stay away from Zubie, worst customer service ([SENSITIVE CONTENT HIDDEN]) and product ever,


William S.

Great Product

I am a small home improvement company with 3 vehicles. Zubie helps greatly by letting me have access to a data base and map to check time in and out of jobs, confirm truck and crew location. prevent unauthorized side trips and vehicle use. It greatly helps in job billing and eliminates many customer disputes with time and materials jobs.


Michelle L.

Aug 24 2016

It's great being able to see exactly where my techs are during the day. I don't really have anything else to say...


Amelia D.

We *Love* Zubie

Used Daily for 1-5 months
Reviewed on 2018/03/07
Review Source: Capterra

Pros

The simple userface is a plus, we've used other GPS tracking software in the past and Zubie is by far the best we've come across. It is constantly updating and notifying us when a vehicle is low on fuel, hard brake, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Steve M.
Industry: Transportation/Trucking/Railroad
Company size: 1 001-5 000 Employees

Great app, ok service, poor loyalty

Used Daily for 2+ years
Reviewed on 2016/09/12
Review Source: Capterra

This is my third year of Zubie...i have been patient when customer service "lost" my user ID and canceled my account, the reports did not work in the beginning and C.service did them manually, and the Zubie emails used to be seen as spam...Of course my account was canceled again on 9/10/16 because the account settings did not charge the correct card. I also see that the reward for being a "loyal" Zubie customer is to pay full price for a service that potential new customers will get at a discount.

Pros

it works

Cons

the service and pricing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Peter H.
Industry: Construction
Company size: 11-50 Employees

extremely poor customer service

Used Daily for 2+ years
Reviewed on 2020/06/05
Review Source: Capterra

We have been using Zubie for about 2 years, first of all, they are not compatible with Ford F650, second, the tracking can be delayed for over a day, but most of the time there are hours delayed. Zubie states that the system will always catch up of where the truck went, this does no good when you are tracking the employees to see where they are at. When contacting Zubie, we spoke to [SENSITIVE CONTENT HIDDEN] who stated the above and there was nothing we can do. We had 1 physical phone call and 2 live chats on their website and still no resolve. Spoke to [SENSITIVE CONTENT HIDDEN], which he is a joke as far as customer service goes. I stated after 4 months of extremely poor tracking we which to cancel our contract since they couldn't help us, We went with T-Mobile Geotabs, THEY WORK GREAT AND IN REAL-TIME. [SENSITIVE CONTENT HIDDEN] stated he could not cancel the contract as we didn't reach out to them enough, 3 times in my opinion and them stating there is nothing they can do is enough. [SENSITIVE CONTENT HIDDEN] stated the devices we had were outdated and they could send us new ones, after I had already went WITH T-mobile, WHY WERNT THE NEW DEVICES OFFERED TO US WHEN WE CALLED 3 TIMES BEFORE AND NOT WHEN I WANTED TO CANCEL?
Stay away from Zubie, worst customer service ([SENSITIVE CONTENT HIDDEN]) and product ever,

Pros

ease of use and setup .

Cons

extremely poor customer service [SENSITIVE CONTENT HIDDEN] huge delay in tracking

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

William S.
Industry: Construction
Company size: 2-10 Employees

Great Product

Used Daily for 1+ year
Reviewed on 2016/08/25
Review Source: Capterra

I am a small home improvement company with 3 vehicles. Zubie helps greatly by letting me have access to a data base and map to check time in and out of jobs, confirm truck and crew location. prevent unauthorized side trips and vehicle use. It greatly helps in job billing and eliminates many customer disputes with time and materials jobs.

Pros

Easy to set up. Easy to use. Anyone can do it. Both desktop and smart phone usable.

Cons

Sometimes the system is inactive and not current. But once it kicks back in, the database has the info.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Michelle L.
Industry: Facilities Services
Company size: 2-10 Employees

Aug 24 2016

Used Daily for 6-12 months
Reviewed on 2016/08/23
Review Source: Capterra

It's great being able to see exactly where my techs are during the day. I don't really have anything else to say...

Pros

I like being able to break down the trips into segments

Cons

I don't seem to be able to key in addresses that we commonly use, to set up "pins" for lack of a better term like "home" or "office", "supply house" etc. Also, I use to get push notifications when the vehicle was speeding, or hard brakes or when it started moving, I don't receive those anymore. I do share this program with other office members so it's possible someone turned that feature off.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
7,2/10
Based on 15 user ratings
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Zubie Pricing

Zubie Pricing

Starting from
US$179,95/year
Free Trial
Subscription
Value for money

Zubie Business Annual Plan: $179.95 per year per device (device Included, renews annually, cellular service Included)

Zubie Business Annual Plan: $179.95 per year per device (device Included, renews annually, cellular service Included)

Value for Money
3,6/5
Based on 15 user ratings
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Zubie Features

Zubie Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,8/5
Based on 15 user ratings
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Categories

Additional information for Zubie

Additional information for Zubie

Key features of Zubie

  • API
  • Application integration
  • Asset management
  • Data export
  • Driver management
  • Equipment maintenance
  • Fleet management
  • Fuel management
  • GPS
  • Geographic maps
  • Geolocation
  • Heatmap
  • History tracking
  • Maintenance scheduling
  • Maintenance tracking
  • Mileage tracking
  • Mobile integration
  • Monitoring
  • Motor pool / daily rental
  • Performance reports
  • Real time monitoring
  • Real time updates
  • Route optimization
  • Tracking features
  • Vehicle information
  • Vehicle location tracking
  • Visual analytics

Benefits

  • Zubie, and Zubie Business, is a vehicle fleet tracking suite operating across multiple platforms and utilizing wireless connectivity through a "Zubie Key" cellular device that plugs into the OBDII port of each fleet car, light truck or van.
  • Zubie offers always connected real time GPS fleet tracking with live map proximity updates, vehicle health tools for tracking maintenance activities and fuel levels, plus driver performance feedback and scheduled reporting via Zubie Dashboards.
  • With broad integration options, the Zubie App Store offers connectivity to certified third-party apps such as ServiceTitan, Fleetio, Expensify and IFTTT, along with the ability to develop custom connections via ZINC API access.
  • Zubie for iOS and Android platforms provides subscribers with mobilized features including location management, driver behavior analytics, vehicle health monitoring, savings (Zubie Perks), plus connection support with custom alerting from other app integrations.
  • Supported by additional companion mobile apps, Zubie Teen offers new driver assistance with becoming safer and more efficient on the road while Zubie Crew aids the professional fleet drivers with safety monitoring, scorecards, mapped views of past trips and routes, directions to parked vehicles etc.
  • Zubie FAQs

    Zubie FAQs

    Below are some frequently asked questions for Zubie.

    Q. What type of pricing plans does Zubie offer?

    Zubie offers the following pricing plans:

    Starting from: US$179,95/year

    Pricing model: Subscription

    Free Trial: Available

    Zubie Business Annual Plan: $179.95 per year per device (device Included, renews annually, cellular service Included)

    Q. What are the main features of Zubie?

    Zubie offers the following features:

    • API
    • Application integration
    • Asset management
    • Data export
    • Driver management
    • Equipment maintenance
    • Fleet management
    • Fuel management
    • GPS
    • Geographic maps
    • Geolocation
    • Heatmap
    • History tracking
    • Maintenance scheduling
    • Maintenance tracking
    • Mileage tracking
    • Mobile integration
    • Monitoring
    • Motor pool / daily rental
    • Performance reports
    • Real time monitoring
    • Real time updates
    • Route optimization
    • Tracking features
    • Vehicle information
    • Vehicle location tracking
    • Visual analytics

    Q. Who are the typical users of Zubie?

    Zubie has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Zubie support?

    Zubie supports the following languages:

    English

    Q. What type of pricing plans does Zubie offer?

    Zubie has the following pricing plans:

    Subscription

    Q. Does Zubie support mobile devices?

    Zubie supports the following devices:

    Android, iPhone

    Q. What other apps does Zubie integrate with?

    Zubie integrates with the following applications:

    Dispatch, Expensify, Fleetio, Fleetio, IFTTT, ServiceTitan

    Q. What level of support does Zubie offer?

    Zubie offers the following support options:

    Phone Support, Online Support