Resource Central

Resource Central

Meeting room & resource scheduling software for Outlook

4.7/5 (10 reviews)

Resource Central Overview

Resource Central is a user-friendly meeting room booking system for Microsoft Outlook®, Exchange, and Office 365. Users have the ability to instantly book appointments, meeting rooms, and resources within Outlook. The software also supports Skype for Business and offers built-in reporting, visitor management, and digital signage integration. Resource Central provides an at-a-glance overview of available meeting rooms by day, week, or month. Users can quickly identify the size and location of meeting rooms and view photos and floor plans. When planning meetings and booking meeting rooms, users can simultaneously invite attendees and book the services they need for the meeting, such as catering and AV equipment. Service providers automatically receive the order requests.

Resource Central is more than just a meeting room booking system. You can also use it to book desks, parking spaces, vehicles, or any resource that fits the needs of your organization. Users can seamlessly complete bookings in just a few clicks, which saves time and enhances productivity. With the Resource Central web app, users can book meetings anytime and anywhere, including from their mobile devices when they’re on the move. Through digital signage integration, you can set up meeting room signs that are synchronized with your meeting room booking system, allowing users to book meetings right on the meeting room signs. Scheduling meetings and resources is quick and simple with Resource Central, giving users more time to focus on other tasks.

Built-in activity reports provide valuable data about meeting room and resource usage. These advanced reporting tools help your organization track user behavior and detect common usage patterns, so you can gain insights and identify opportunities for space optimization. This helps to maximize efficiency and ensure that you’re using existing resources to their full potential. Resource Central’s visitor management system allows front desk staff to register visitors, print visitor badges, and send automated email notifications to hosts when visitors arrive.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Germany and 4 others, Mexico, Middle-East and Africa, United Kingdom, United States

Supported Languages

Danish, English, German

Resource Central Reviews

Overall rating
4.7/5
90% positive reviews
8
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
Kevin G.

Applications Systems Analyst

Used Daily for 2+ years
Reviewed on 2016/12/09
Review Source: Capterra

What first attracted us to Resource Central was that they leverage the native Exchange room booking functionality. We had used other products that tried to synchronize with Exchange, but reservations were actually made in SQL. We frequently had reservations "disappear".
The Resource Central Architecture is robust because the reservation is actually held on the Exchange server, like any other Calendar Appointment/Meeting Invitation. This means it is very robust and scalable. It tracks "orders" attached to a reservation in SQL, but the most important thing, that so-and-so has this room at this time on this date is handled by Exchange and is therefore very stable.
We've had little to no trouble with this product. Virtually every time reports a failure to me, I can trace it back to user error of some sort or another. You need some knowledge of exchange to create the underlying objects for the rooms, but their engineers are very helpful and patient.
Customer support is triple A. Cannot praise them enough.

Pros

That it leverages native exchange to teack reservations

Cons

The Video conferencing solution is clunky

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Wayne S.

Resource Central Review

Used Daily for 2+ years
Reviewed on 2017/01/09
Review Source: Capterra

We have worked with the folks at Add-on Products for several years and have found their sales and support staff very responsive. The product has a lot of great features and provides our end user customers with great value.

Resource Central is tightly integrated with Exchange or Office 365 and MS Outlook. So when you are booking a room or any ancillary service like catering , room setup and etc., Resource Central leverages your organizations Microsoft Exchange infrastructure to book any room or service. In essence, Exchange does all of the heavy lifting when it comes to booking a room or service and you don't need to support and manage a secondary database when booking these resources. From an IT perspective, this makes supporting the software very easy and your end users love it because it is easy to use.

Pros

It is tightly integrated with Exchange or Office 365 and MS Outlook.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Great addition to our department!

Used Daily for 6-12 months
Reviewed on 2018/05/04
Review Source: Capterra

Pros

The ability to sync with Exchange, Outlook, and Office sold us! Our department uses various avenues to book rooms and Resource Central has allowed us to come together and see what's truly available in one place. There are tons of excellent features which are customizable but keeping us organized is my favorite!

Cons

I have not experienced any concerns or dislikes with Resource Central and have not heard of any complaints.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Wayne S.

Resource Central from Add-on Products

Reviewed on 2016/02/18
Review Source: Capterra

Resource Central is a great product which integrates extremely well with Exchange and Outlook and looks like it is naturally part of native Outlook. The Resource Central plug within Outlook provides users with additional functionality to allow them to book additional resources like conference rooms or hot desks or ancillary services like catering, selecting floor plans or AV equipment for a particular resource. The beauty behind the products design, is that this solution layers on top of and offers additional functionality to Exchange and Outlook, but utilizes all the exchanges built in features and can be easily configured to meet any organization business requirements.

Rating breakdown

Ease of Use
Customer Support

Jimmy pluszek H.

Awesome product and easy to use.

Used Daily for 1-5 months
Reviewed on 2016/12/10
Review Source: Capterra

I've had the pleasure to use the program for some months now and I must say, it fully covers all my needs and then some.
The product is enormous and I only use a fraction of it, but I like knowing that I can use it for even more.

Pros

Its scalability

Cons

I must say, I have not found any cons yet

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Resource Central Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Add-On Products directly for pricing information.

Resource Central Features

  • Compliance Management
  • Monitoring
  • Reporting & Statistics
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Real Time Data
  • Real Time Reporting
  • Workflow Management

Additional information for Resource Central

Key features of Resource Central

  • Appointment management
  • Appointment reminders
  • Appointment scheduling
  • Associated services requests
  • Availability management
  • Categorization
  • Changes & cancellations management
  • Communication management
  • Custom order forms
  • Digital signage integration
  • ERP integration
  • Email notifications
  • Employee scheduling
  • Equipment management
  • GDPR compliant
  • Hot desk booking system
  • Meeting & conference planning
  • Meeting requests
  • Meeting room booking
  • Meeting room usage monitoring
  • Microsoft Outlook & Exchange integration
  • Multiple time zone support
  • Name badge generation
  • Order receipts
  • Real-time availability updates
  • Recurring meetings & appointments
  • Reporting
  • Reservations management
  • Resource scheduling
  • Room scheduling
  • Search functionality
  • Self-registration
  • Service provider overview
  • Shared calendar booking support
  • Support for 14 languages
  • Video conferencing & screen sharing with Skype for Business
  • Visitor check-in
  • Visitor management

Benefits

  • Schedule meetings, order services, book resources, and invite attendees directly from your Outlook calendar

  • Register visitors, print visitor badges, and automatically notify hosts of visitor arrival with Resource Central’s visitor management system

  • Book meetings anytime, anywhere, and from any device with the Resource Central web app

  • Request catering, audiovisual equipment, and other resources while scheduling meetings

  • Automatically send order requests to vendors, who have access to a vendor screen to manage orders efficiently

  • Access detailed reporting that sheds light on how your meeting rooms and resources are used to determine where you could make optimizations and cut costs

  • Take advantage of our GDPR compliance technology to delete user data after a predetermined number of days

  • Resource Central FAQs

    Below are some frequently asked questions for Resource Central.

    Q. What type of pricing plans does Resource Central offer?

    Resource Central offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Add-On Products directly for pricing information.

    Q. What are the main features of Resource Central?

    Resource Central offers the following features:

    • Appointment management
    • Appointment reminders
    • Appointment scheduling
    • Associated services requests
    • Availability management
    • Categorization
    • Changes & cancellations management
    • Communication management
    • Custom order forms
    • Digital signage integration
    • ERP integration
    • Email notifications
    • Employee scheduling
    • Equipment management
    • GDPR compliant
    • Hot desk booking system
    • Meeting & conference planning
    • Meeting requests
    • Meeting room booking
    • Meeting room usage monitoring
    • Microsoft Outlook & Exchange integration
    • Multiple time zone support
    • Name badge generation
    • Order receipts
    • Real-time availability updates
    • Recurring meetings & appointments
    • Reporting
    • Reservations management
    • Resource scheduling
    • Room scheduling
    • Search functionality
    • Self-registration
    • Service provider overview
    • Shared calendar booking support
    • Support for 14 languages
    • Video conferencing & screen sharing with Skype for Business
    • Visitor check-in
    • Visitor management

    Q. Who are the typical users of Resource Central?

    Resource Central has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Resource Central support?

    Resource Central supports the following languages:

    Danish, English, German

    Q. What type of pricing plans does Resource Central offer?

    Resource Central has the following pricing plans:

    Subscription

    Q. Does Resource Central support mobile devices?

    We do not have any information about what devices Resource Central supports

    Q. What other apps does Resource Central integrate with?

    Resource Central integrates with the following applications:

    Microsoft Outlook, Office 365, Skype for Business

    Q. What level of support does Resource Central offer?

    Resource Central offers the following support options:

    Knowledge Base, Online Support, Phone Support