Resource Central is a user-friendly meeting room booking system for Microsoft Outlook®, Exchange, and Office 365. Users have the ability to instantly book appointments, meeting rooms, and resources within Outlook. The software also supports Skype for Business and offers built-in reporting, visitor management, and digital signage integration. Resource Central provides an at-a-glance overview of available meeting rooms by day, week, or month. Users can quickly identify the size and location of meeting rooms and view photos and floor plans. When planning meetings and booking meeting rooms, users can simultaneously invite attendees and book the services they need for the meeting, such as catering and AV equipment. Service providers automatically receive the order requests.
Resource Central is more than just a meeting room booking system. You can also use it to book desks, parking spaces, vehicles, or any resource that fits the needs of your organization. Users can seamlessly complete bookings in just a few clicks, which saves time and enhances productivity. With the Resource Central web app, users can book meetings anytime and anywhere, including from their mobile devices when they’re on the move. Through digital signage integration, you can set up meeting room signs that are synchronized with your meeting room booking system, allowing users to book meetings right on the meeting room signs. Scheduling meetings and resources is quick and simple with Resource Central, giving users more time to focus on other tasks.
Built-in activity reports provide valuable data about meeting room and resource usage. These advanced reporting tools help your organization track user behavior and detect common usage patterns, so you can gain insights and identify opportunities for space optimization. This helps to maximize efficiency and ensure that you’re using existing resources to their full potential. Resource Central’s visitor management system allows front desk staff to register visitors, print visitor badges, and send automated email notifications to hosts when visitors arrive.
What first attracted us to Resource Central was that they leverage the native Exchange room booking functionality. We had used other products that tried to synchronize with Exchange, but reservations were actually made in SQL. We frequently had reservations "disappear".
The Resource Central Architecture is robust because the reservation is actually held on the Exchange server, like any other Calendar Appointment/Meeting Invitation. This means it is very robust and scalable. It tracks "orders" attached to a reservation in SQL, but the most important thing, that so-and-so has this room at this time on this date is handled by Exchange and is therefore very stable.
We've had little to no trouble with this product. Virtually every time reports a failure to me, I can trace it back to user error of some sort or another. You need some knowledge of exchange to create the underlying objects for the rooms, but their engineers are very helpful and patient.
Customer support is triple A. Cannot praise them enough.
That it leverages native exchange to teack reservations
The Video conferencing solution is clunky
We have worked with the folks at Add-on Products for several years and have found their sales and support staff very responsive. The product has a lot of great features and provides our end user customers with great value.
Resource Central is tightly integrated with Exchange or Office 365 and MS Outlook. So when you are booking a room or any ancillary service like catering , room setup and etc., Resource Central leverages your organizations Microsoft Exchange infrastructure to book any room or service. In essence, Exchange does all of the heavy lifting when it comes to booking a room or service and you don't need to support and manage a secondary database when booking these resources. From an IT perspective, this makes supporting the software very easy and your end users love it because it is easy to use.
It is tightly integrated with Exchange or Office 365 and MS Outlook.
The ability to sync with Exchange, Outlook, and Office sold us! Our department uses various avenues to book rooms and Resource Central has allowed us to come together and see what's truly available in one place. There are tons of excellent features which are customizable but keeping us organized is my favorite!
I have not experienced any concerns or dislikes with Resource Central and have not heard of any complaints.
Resource Central is a great product which integrates extremely well with Exchange and Outlook and looks like it is naturally part of native Outlook. The Resource Central plug within Outlook provides users with additional functionality to allow them to book additional resources like conference rooms or hot desks or ancillary services like catering, selecting floor plans or AV equipment for a particular resource. The beauty behind the products design, is that this solution layers on top of and offers additional functionality to Exchange and Outlook, but utilizes all the exchanges built in features and can be easily configured to meet any organization business requirements.
I've had the pleasure to use the program for some months now and I must say, it fully covers all my needs and then some.
The product is enormous and I only use a fraction of it, but I like knowing that I can use it for even more.
I must say, I have not found any cons yet
Contact Add-On Products directly for pricing information.
Below are some frequently asked questions for Resource Central.
Resource Central offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Contact Add-On Products directly for pricing information.
Resource Central offers the following features:
Resource Central has the following typical customers:
Mid Size Business, Small Business
Resource Central supports the following languages:
Danish, English, German
Resource Central has the following pricing plans:
We do not have any information about what devices Resource Central supports
Resource Central integrates with the following applications:
Microsoft Outlook, Office 365, Skype for Business
Resource Central offers the following support options:
Knowledge Base, Online Support, Phone Support