Resource Central

Meeting room & resource scheduling software for Outlook

About Resource Central

Resource Central is a user-friendly meeting room booking system for Microsoft Outlook®, Exchange, and Office 365. Users have the ability to instantly book appointments, meeting rooms, and resources within Outlook. The software also supports Skype for Business and offers built-in reporting, visitor management, and digital signage integration. Resource Central provides an at-a-glance overview of available meeting rooms by day, week, or month. Users can quickly identify the size and location of meeting rooms and view photos and floor plans. When planning meetings and booking meeting rooms, users can simultaneously invite attendees and book the services they need for the meeting, such as catering and AV equipment. Service providers automatically receive the order requests.

Resource Central is more than just a meeting room booking system. You can also use it to book desks, parking spaces, vehicles, or any resource that fits the needs of your organization. Users can seamlessly complete bookings in just a few clicks, which saves time and enhances productivity. With the Resource Central web app, users can book meetings anytime and anywhere, including from their mobile devices when they’re on the move. Through digital signage integration, you can set up meeting room signs that are synchronized with your meeting room booking system, allowing users to book meetings right on the meeting room signs. Scheduling meetings and resources is quick and simple with Resource Central, giving users more time to focus on other tasks.

Built-in activity reports provide valuable data about meeting room and resource usage. These advanced reporting tools help your organization track user behavior and detect common usage patterns, so you can gain insights and identify opportunities for space optimization. This helps to maximize efficiency and ensure that you’re using existing resources to their full potential. Resource Central’s visitor management system allows front desk staff to register visitors, print visitor badges, and send automated email notifications to hosts when visitors arrive.

Key benefits of Resource Central

  • Schedule meetings, order services, book resources, and invite attendees directly from your Outlook calendar

  • Register visitors, print visitor badges, and automatically notify hosts of visitor arrival with Resource Central’s visitor management system

  • Book meetings anytime, anywhere, and from any device with the Resource Central web app

  • Request catering, audiovisual equipment, and other resources while scheduling meetings

  • Automatically send order requests to vendors, who have access to a vendor screen to manage orders efficiently

  • Access detailed reporting that sheds light on how your meeting rooms and resources are used to determine where you could make optimizations and cut costs

  • Take advantage of our GDPR compliance technology to delete user data after a predetermined number of days

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, Germany, United Kingdom, Mexico, United States

    Supported Languages

    Danish, English, German

    Images

    Users can book additional resources like laptops, projectors, cars, bikes, and more, as well as rooms
    Color-coding tools show users who will or won't attend a meeting at-a-glance, plus the reason why
    Resource Central allows users to order catering, AV-equipment and other services in their Outlook calendar
    Users can register attendees, entering important information such as name, email and mobile number
    Users can manage extra services such as cost information, table arrangement and digital signage
    Review all planned meetings and their corresponding dates and locations from a single, centralized location
    View 7 more
    Resource Central video
    Resource Central screenshot: Users can book additional resources like laptops, projectors, cars, bikes, and more, as well as rooms Resource Central screenshot: Color-coding tools show users who will or won't attend a meeting at-a-glance, plus the reason why Resource Central screenshot: Resource Central allows users to order catering, AV-equipment and other services in their Outlook calendar Resource Central screenshot: Users can register attendees, entering important information such as name, email and mobile number Resource Central screenshot: Users can manage extra services such as cost information, table arrangement and digital signage Resource Central screenshot: Review all planned meetings and their corresponding dates and locations from a single, centralized location

    Features

    Total features of Resource Central: 46

    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Badge Management
    • Calendar Management
    • Calendar Sync
    • Categorisation/Grouping
    • Class Scheduling
    • Communication Management
    • Compliance Management
    • Customizable Forms
    • ERP
    • Employee Scheduling
    • Equipment Management
    • Facility Scheduling
    • Group Scheduling
    • ID Scanning
    • Meeting Management
    • Microsoft Outlook Integration
    • Monitoring
    • Multi-Language
    • Multi-Location
    • Pre-Registration
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Tasks
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reservations Management
    • Resource Management
    • Resource Scheduling
    • Room Booking
    • Room Scheduling
    • Search/Filter
    • Self Check-in/Check-out
    • Space Management
    • Third Party Integrations
    • Visitor Management
    • Visitor Registration
    • Visitor Tracking
    • Work Order Management

    Alternatives

    Pronestor

    5
    #1 Alternative to Resource Central
    We provide software solutions for managing meetings, desks and visitors. It's all integrated in one, simplified flow.

    Vagaro

    4,7
    #2 Alternative to Resource Central
    Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

    WellnessLiving

    4,4
    #3 Alternative to Resource Central
    WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

    Gymcatch

    4,9
    #4 Alternative to Resource Central
    Gymcatch enables fitness business owners to save time, increase revenue, and give great customer service to their...

    Reviews

    Overall rating

    4,7 /5
    (10)
    Value for Money
    4,5/5
    Features
    4,2/5
    Ease of Use
    4,5/5
    Customer Support
    4,6/5

    Already have Resource Central?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 10
    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great addition to our department!

    Reviewed on 2018/05/04

    Pros

    The ability to sync with Exchange, Outlook, and Office sold us! Our department uses various avenues to book rooms and Resource Central has allowed us to come together and see what's truly available in one place. There are tons of excellent features which are customizable but keeping us organized is my favorite!

    Cons

    I have not experienced any concerns or dislikes with Resource Central and have not heard of any complaints.

    Kevin G.
    Overall rating
    • Industry: Law Practice
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Applications Systems Analyst

    Reviewed on 2016/12/09

    What first attracted us to Resource Central was that they leverage the native Exchange room booking...

    What first attracted us to Resource Central was that they leverage the native Exchange room booking functionality. We had used other products that tried to synchronize with Exchange, but reservations were actually made in SQL. We frequently had reservations "disappear".
    The Resource Central Architecture is robust because the reservation is actually held on the Exchange server, like any other Calendar Appointment/Meeting Invitation. This means it is very robust and scalable. It tracks "orders" attached to a reservation in SQL, but the most important thing, that so-and-so has this room at this time on this date is handled by Exchange and is therefore very stable.
    We've had little to no trouble with this product. Virtually every time reports a failure to me, I can trace it back to user error of some sort or another. You need some knowledge of exchange to create the underlying objects for the rooms, but their engineers are very helpful and patient.
    Customer support is triple A. Cannot praise them enough.

    Pros

    That it leverages native exchange to teack reservations

    Cons

    The Video conferencing solution is clunky

    James B.
    Overall rating
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Review2016

    Reviewed on 2016/12/09

    It is a good solution for general use. We had too many exceptions and it didn't work for us. Too...

    It is a good solution for general use. We had too many exceptions and it didn't work for us. Too hard to upgrade.

    Response from Add-On Products

    Dear James,

    Thank you for your review ¿ we appreciate it.

    We can see that you are using an old version of Resource Central and you do not have a maintenance program with us. We listen to our customers and have an ongoing development of our products and much have happened since this version.

    In January 2017 we will release Resource Central 4.0 with a new front- and backend user interface, which also addresses the issues you¿ve mentioned.

    You can read more about our planned features for Resource Central below

    https://www.add-on-support.com/index.php?/Knowledgebase/Article/View/118/2/product-roadmap-for-resource-central

    or you are welcome to contact us for a demo of the new version.

    If you have any other concerns or questions please contact us on [email protected]

    Kind regards,

    Add-On Products

    Wayne S.
    Overall rating
    • Industry: Computer Software
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Resource Central Review

    Reviewed on 2017/01/09

    We have worked with the folks at Add-on Products for several years and have found their sales and...

    We have worked with the folks at Add-on Products for several years and have found their sales and support staff very responsive. The product has a lot of great features and provides our end user customers with great value.

    Resource Central is tightly integrated with Exchange or Office 365 and MS Outlook. So when you are booking a room or any ancillary service like catering , room setup and etc., Resource Central leverages your organizations Microsoft Exchange infrastructure to book any room or service. In essence, Exchange does all of the heavy lifting when it comes to booking a room or service and you don't need to support and manage a secondary database when booking these resources. From an IT perspective, this makes supporting the software very easy and your end users love it because it is easy to use.

    Pros

    It is tightly integrated with Exchange or Office 365 and MS Outlook.

    Wayne S.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Resource Central from Add-on Products

    Reviewed on 2016/02/18

    Resource Central is a great product which integrates extremely well with Exchange and Outlook and...

    Resource Central is a great product which integrates extremely well with Exchange and Outlook and looks like it is naturally part of native Outlook. The Resource Central plug within Outlook provides users with additional functionality to allow them to book additional resources like conference rooms or hot desks or ancillary services like catering, selecting floor plans or AV equipment for a particular resource. The beauty behind the products design, is that this solution layers on top of and offers additional functionality to Exchange and Outlook, but utilizes all the exchanges built in features and can be easily configured to meet any organization business requirements.

    Showing 5 reviews of 10 Read all reviews

    Resource Central FAQs

    Below are some frequently asked questions for Resource Central.

    Resource Central offers the following pricing plans:

    • Starting from:
    • Pricing model: One Time License
    • Free Trial: Available

    Contact Add-On Products directly for pricing information.

    We do not have any information about Resource Central features

    Resource Central has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Resource Central supports the following languages:

    Danish, English, German

    Resource Central supports the following devices:

    Resource Central integrates with the following applications:

    Microsoft 365, Microsoft Outlook, Skype for Business

    Resource Central offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Resource Central.