Multiorders
About Multiorders
Multiorders is a powerful multichannel e-commerce management software designed for Small and Medium-sized businesses.
The software provides an easy-to-use solution for multichannel selling, order fulfillment, automated label generation, real-time inventory tracking and analytics - all in one package.
- Integrate sales channels like Shopify, Amazon, Ebay, WooCommerce, Wix, Magento, BigCommerce, Etsy, and manage orders within a single interface.
- Connect shipping accounts like UPS, FedEx, Royal Mail, and DPD to automatically generate labels when a carrier is selected. The system automatically updates order statuses and tracking information.
- Sync Inventory items and let the system automatically update your stock levels after each sale is made.
- Be on top of your sales numbers with detailed analytics, which helps you analyze business, while Multiorders completes most of the back office tasks for you.
- Selecting any pricing plan allows you to use all of the perks of Amazon FBA and USPS Commercial pricing.
Key benefits of Multiorders
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Reviews
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- Industry: Retail
- Company size: 11–50 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Service
Reviewed on 2020/03/20
We have found the Multiorders team (special mention to [SENSITIVE CONTENT HIDDEN]) have been very...
We have found the Multiorders team (special mention to [SENSITIVE CONTENT HIDDEN]) have been very much focused on us as a customer. They have tried to be extremely flexible to meet our needs. They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.
Pros
The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces.
Cons
The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)
Alternatives Considered
LinnworksResponse from Multiorders
Thank you for your positive feedback!
Our support team is more than happy to read such reviews!
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
best multichannel software
Reviewed on 2024/02/23
very easy to use and good backup if just starting
very easy to use and good backup if just starting
Pros
I have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Potential
Reviewed on 2024/03/22
Pros
Nice UI, some great ideas and features and very affordable
Cons
I used Multiorders for around 6 months. It's nice software and I was very happy to be using it daily for my business. The problem is I think this company was lacking resources and expertise.
The first issue occurred early on when they told me they needed to make an update to their code but it would break all my bundles. I had spent hours creating those and I was not best pleased to be told I'd have to do it all again.
After that I did use it for a good while, it's really nice to use and yes there were a few glitches but we worked around them and support wasn't bad. It was not uncommon for the system to go down sometimes which was a concern.
But the deal breaker for me was when I discovered that my inventory sync with Bigcommerce had stopped working properly and I started to get orders for stock I didn't have. This was a disaster for my business and reputation and I had to pull the plug on multiorders, it just wasn't reliable and up to the task.
This was a few years ago so I hope they have improved and solved these issues, I liked the company and staff and I really didn't want to stop using it.
In the end, I moved to Veeqo which was a lot more expensive and I think that's part of the problem with the management of Multiorders, they lacked the staff, expertise and ability to offer a reliable solution perhaps because they were under-resourced. I hope they've got on top of things, it had great potential.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cannot run our business with out it.
Reviewed on 2023/03/09
After trying several other dashboards and shipping platforms, Multiorders was the only one that had...
After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend
Pros
The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue
Cons
My only wish is that there were separate packages for shipping instead of including inventory.
Alternatives Considered
SellbriteReasons for Choosing Multiorders
The previous company did not allow me to see personalization for Amazon Handmade, allow multiple integrations for the same sales channel, and show the item being shippedReasons for Switching to Multiorders
it had all the features and the customer service when I reached out with questions- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers
Reviewed on 2023/02/28
Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels...
Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.
Pros
We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.
Cons
The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.
Multiorders FAQs
Below are some frequently asked questions for Multiorders.Q. What type of pricing plans does Multiorders offer?
Multiorders offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14-day free trial: Unlimited orders, no credit card required; PRO 50: Free plan - up to 50 orders; PRO 500: $49/month - up to 500 orders; PRO 1K: $99/month - up to 1000 orders; PRO 2K: $149/month - up to 2000 orders
Q. Who are the typical users of Multiorders?
Multiorders has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Multiorders support?
Multiorders supports the following languages:
English
Q. Does Multiorders support mobile devices?
Multiorders supports the following devices:
iPad (Mobile)
Q. What other apps does Multiorders integrate with?
Multiorders integrates with the following applications:
BigCommerce, Ecwid, FedEx Ship Manager, Shopify, Shopify Plus, Stripe, Wix, WooCommerce
Q. What level of support does Multiorders offer?
Multiorders offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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