About MYR POS

MYR POS is a point of sale solution for quick-service and takeaway restaurants which features fully integrated ordering apps for takeaway and delivery, plus offline access. MYR POS helps users streamline restaurant operations in the front, in the kitchen, and in the office with a range of features including counter registers, receipt management, rover apps for lineups, sales reports, and more. With applications for food trucks, bakeries, bars, pizzerias, ice cream parlours, franchises, salad bars, and more, MYR POS supports efficient, quick-service order management.

The kitchen display ensures orders are received immediately and allows kitchen staff to manage and organize incoming mobile and in-store orders. The MYR Rover display enables users to take orders in lineups and process them directly to the kitchen. Koomi enables users to modify orders as well as print or email receipts and print sales reports. Users can also build their own branded mobile app from which to receive prepaid takeaway orders. MYR accepts all card types for convenient online payment.

MYR enables users to track and manage kitchen orders and completed items. Users can close tickets by swiping them off the screen, rearrange tickets by dragging, or even re-open completed tickets. MYR alerts users to new tickets and allows them to customize how their tickets are printed. MYR’s admin panel gives users real-time insight into their sales and metrics and allows users to view and export sales reports for further analysis. The admin panel also enables users to manage menus, items and discounts, and set tax rates and exceptions.

Pricing starting from:

CA$79,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MYR POS

  • MYR combines a POS system and an integrated mobile ordering app to serve customers faster and prevent customer loss. It also integrates directly with Uber Eats mobile ordering app to accept more orders and streamline operations.

  • Fill and complete orders in real-time at the counter, manage and organize them with a ticketless system in the kitchen, and manage it all in real-time online from the office.

  • Users can brand their own mobile app with the MYR online app for prepaid take-out and delivery orders. They can also use the drive-thru feature to take orders and send them straights to the kitchen iPad. Ultimately staff can take orders in long lineups or at the table.

  • Manage and organize orders in the kitchen with the ability to close, re-open, track, and rearrange orders in Koomi's ticketless system.

  • View sales metrics in real-time, manage & edit menu items and discounts, view and export sales reports, and more all from the dashboard.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French

    Pricing starting from:

    CA$79,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    MYR POS Software - Koomi allows users to take orders quickly with custom apps available for prepay and takeaway
    MYR POS Software - Koomi is specifically made for quick service food & beverage shops to optimize order fulfillment and customer retention during peak rushes periods
    MYR POS Software - Set up and customize menus, categories and promotions
    MYR POS Software - View sales and metrics in real time
    View 6 more
    MYR POS video
    MYR POS video
    MYR POS Software - Koomi allows users to take orders quickly with custom apps available for prepay and takeaway MYR POS Software - Koomi is specifically made for quick service food & beverage shops to optimize order fulfillment and customer retention during peak rushes periods MYR POS Software - Set up and customize menus, categories and promotions MYR POS Software - View sales and metrics in real time

    Features

    Total features of MYR POS: 60

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Cash Management
    • Clock In / Out
    • Credit Card Processing
    • Customer Management
    • Customizable Branding
    • Data Import/Export
    • Delivery Management
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Employee Management
    • For Bakeries
    • For Cafeterias
    • Gift Card Management
    • Inventory Management
    • Inventory Tracking
    • Kitchen / Menu Management
    • Labor Cost Calculator
    • Labor Cost Reporting
    • Mobile Access
    • Multi-Location
    • Offline Access
    • Online Ordering
    • Online Payments
    • Order Management
    • Payment Processing
    • Point of Sale (POS)
    • Price / Margin Management
    • Pricing Management
    • Production Management
    • Promotions Management
    • Real Time Data
    • Real Time Reporting
    • Real-time Updates
    • Receipt Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Restaurant POS
    • Returns Tracking
    • Sales History
    • Sales Management
    • Sales Orders
    • Sales Reports
    • Sales Tax Management
    • Sales Trend Analysis
    • Separate Checks
    • Split Checks
    • Table Management
    • Third Party Integrations
    • Time Clock
    • Tips Management
    • Transaction History
    • eCommerce Management

    Alternatives

    Lightspeed Retail

    4,2
    #1 Alternative to MYR POS
    Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

    Square Point of Sale

    4,7
    #2 Alternative to MYR POS
    Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

    NCR Aloha

    3,7
    #3 Alternative to MYR POS
    NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on...

    Clover

    3,9
    #4 Alternative to MYR POS
    Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

    Reviews

    Overall rating

    4,4 /5
    (80)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,5/5

    Already have MYR POS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 80
    Shannon W.
    Overall rating
    • Industry: Hospitality
    • Company size: 501-1 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Palm Lane Review

    Reviewed on 2018/11/18

    Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to...

    Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future.

    Pros

    It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use. I also love the app integration and hope that as our business grows, the Koomi Palm Lane app will become the most used app for guest's to use.

    Cons

    I do have a few wishlist items: the ability to "out of stock" items via the app directly, breaking down menu screens so that if we click on a salad it then leads to Protein Options, Salad Dressing Options, etc. (currently it's one giant list that you scroll through), for the Dine-In option via the App, the ability for the guest to choose a table number, some more analytics at the end of the day (better breakdown of "for here" or "to go" processed orders rather than scrolling through the master report).

    Elaine P.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    will be excellent with more flexibility

    Reviewed on 2021/06/17

    Not that happy I had problems with former systems and still have with this one. For example, I 'm...

    Not that happy I had problems with former systems and still have with this one. For example, I 'm experiencing problems with the app many times per day. It lags a lot. sometimes it can't take my orders ,I have to redo it many times and the client is waiting and repeating on the phone. You told me it could be my internet network but we only have one in my area and it has those problemes on with the app.

    Pros

    on line ordering possibilty although its lack of flexibility.

    Cons

    Not enough flexibility, I expected more possibiliites to prepare my menu and my delivery possibilities as well as the time it is opened for taking orders even if the store is closed. A detail that make my clients called instead of ordering online. It's upsetting since I hoped the online ordering a lot to facilitate the system. Also I wished to get my client list so I could call them back in case of problems. I have to search a lot to get their info and not earase the order completed in the kitchen app to be able to get in touch with clients. It's a big waste of time. Moreover the list would be important for emailing promotions to them as well.

    Alternatives Considered

    Maitre'D

    Reasons for Choosing MYR POS

    because of the problems we had such has loosing orders in the system and wouldn't come out in the kitchen. But we sometimes have the same problems with this system. Some orders won't print and I have to restart every app and reload the printer many times.

    Reasons for Switching to MYR POS

    it semmed easier and well structured, but finally flexibility is a difficult point. for example, I can't give my real opening hours for delivery sonce WE have to quarts and you offer only one, Also clients can't order if not online on opening hours. Also the management of delivery with postal code is not specific enough. Also the x report is too long for nothing, we need less info than that while closing but we surely need to know the final amount which would be supposed to be in the cash drawers without trying to figure it out with all other devices which make it very long to close everything. You can contact me if you want more details about that survey. I would be glad to discuss it since I would like to improve it.
    Mackenzie S.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Btter than some, not the best

    Reviewed on 2019/06/24

    Account manager is a problem solver, jumps to action. On-boarding was far from what you would...

    Account manager is a problem solver, jumps to action. On-boarding was far from what you would expect. I had an hour on the phone to learning back of house. Almost identical to the sales pitch. Once you set it up yourself there is very little beyond that and you have to figured it out on the spot from there. As someone who is an owner, working in the restaurant, I have very little time to sit down and trouble shoot new software. We were told there is a one time intro for you or staff but we squeezed in a 15 - 20 minute 101 over the phone the day it was set up. I later asked if there is a handbook or sheet I can hand to new staff? No, there isn't. Fortunately, I have a young and patient staff who are doing their best . We had A LOT of problems with the printer, the Koomi router disconnecting, we were told this was exceptional but what it really was was EXTREMELY inconvenient and reflected very badly on us to our customers. Line ups at brunch with a printer system network only printing 6 out of 20 orders to the kitchen. Long waits, wrong orders, scrambles tables. It was a nightmare. My working hours are 6 am to 6 pm most days (with an admin day once a week) and my liaison at Koomi works from 9 - 5, Monday to friday. I am only able to address this during my "off" hours after work and this led back and forth phone calls and emails and this was not the "support" I expected. Worst was my staff were extremely frustrated and I wish I could have been assisted them with more info.

    Pros

    This product was an a significant upgrade from the original POS we inherited with the purchase of our business. I appreciate being able to see detailed and itemized reports. This data has saved me time since I not longer have to input sales analysis stats. I also appreciate it's "real time" updates from the dash board to the master Koomi.

    Cons

    I did not find it seamless or the design as intuitive as square or cluster ( which each have their own pros and cons). Visually the lay out of the items in each category does not mach our needs and the lack of any color doesn't allow for easy menu scrolling. There are a lot of little details that are not very well thought out ex. Customer orders a coffee and a sandwich. We process it as for here - it prints in the kitchen. Moments later the customer decided to take it with them or add another item, it is then reprocessed and re printed to the kitchen. This can cause the kitchen to be wasting food. Also, no split bills option is a constant issue for us. All updates made on dashboard have to apply to your restaurant and your app. You are essentially giving your online customers the same access as you would in house staff BUT it's not obvious if you're not a familiar user and how to use each option isn't clear.
    Example: We sell a sandwich, when you have to option to make it a combo for a set price. My in house staff will highlight the sandwich (10), then select "combo"(4.75) from the sandwiches options. Then are the specifics of that combo soup (0), salad (0), tea(0), type of tea (0), coffee (0). So sandwich combo = 14.75$
    If they use the app they can select sandwich (10), then they are not obligated to select make it a combo before that can select soup(0) , salad (0), coffee (0), or tea (0). So they can select sandwich (10) + Soup (0)+tea(0) = 10$

    Alternatives Considered

    Squirrel POS, Lightspeed Retail and Square Point of Sale

    Reasons for Choosing MYR POS

    My old POS was archaic and we had to hand write orders. We have a much higher volume and this is no longer an option.

    Reasons for Switching to MYR POS

    They are a local Montreal company and I appreciated my account manager and felt confident that this company could assist us in making the switch.
    Anne-marie M.
    Overall rating
    • Industry: Restaurants
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Un système avant-gardiste et intuitif! Je recommande à 100%

    Reviewed on 2021/09/28

    TRÈS bon service, l'équipe est toujours disponibles pour répondre à mes questions et me donner des...

    TRÈS bon service, l'équipe est toujours disponibles pour répondre à mes questions et me donner des conseils personnalisés. Ils ne pensent pas seulement à ce qui est le mieux pour eux, mais vraiment le mieux pour chaque client. J'ai adoré la prise en charge clée en main facilitante, surtout dans un processus d'ouverture d'une nouvelle entreprise où tout va vite et où nous avons à penser à plusieurs choses.

    Pros

    Très intuitif et facile d'utilisation, parfait pour un café/restaurant à service rapide comme le mien. Possibilité de modifier les items du menu en temps réel directement via mon cellulaire et de suivre l'évolution des ventes en direct et même à distance. Application en ligne est un coup de coeur pour moi également. L'équipe développe une application et il est possible de modifier le contenu comme bon nous semble selon la disponibilité de nos items.

    Cons

    Honnêtement, à ce jour, je ne trouve aucun point négatif à ce logiciel.

    Jeremy L.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Koomi, the point of sale app that we chose!

    Reviewed on 2020/09/04

    We save money, we serve more customers and there's no downtime. The customer service is INCREDIBLE....

    We save money, we serve more customers and there's no downtime. The customer service is INCREDIBLE. I don't usually make reviews but Koomi's team is so good that I had to. They are very close to their clientele so I feel safe. Accepting payments is one our core operations and we need perfect execution.

    Pros

    Koomi is very easy to use. It was very easy to integrate it with Leaves House's team and with our the other softwares and hardwares that we were using. It also works with the SRM (Quebec). Its simplicity helps us to serve the clientèle better and spend less energy on staff training .

    Cons

    I think there could be some improvements on the analytics side. Having said that, Koomi is very close to their users, their team listens and they are working on that.

    Alternatives Considered

    Lightspeed Retail, Shopify POS and Square Point of Sale

    Reasons for Choosing MYR POS

    Koomi doesn't have downtime and was cheaper. Downtime for a retail business is not a good idea.

    Switched From

    Lightspeed Retail

    Reasons for Switching to MYR POS

    Easy to use, integration with SRM, price.
    Showing 5 reviews of 80 Read all reviews

    MYR POS FAQs

    Below are some frequently asked questions for MYR POS.

    MYR POS offers the following pricing plans:

    • Starting from: CA$79,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Starts at CAD$79 per month. Contact MYR for detailed pricing information.

    MYR POS has the following typical customers:

    2-10, 11-50, 51-200, 201-500

    MYR POS supports the following languages:

    English, French

    MYR POS supports the following devices:

    iPad (Mobile)

    MYR POS integrates with the following applications:

    7shifts, Ackroo, Fiserv, PayJunction, Quickbooks Online, Shopify, SkipTheDishes, Square for Restaurants, WISK.ai

    MYR POS offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for MYR POS.