Eurekos
About Eurekos
Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Our innovative, forward-thinking approach makes Eurekos a leader in customer education globally, offering personalized training solutions through adaptive learning, direct and indirect, customers and partners. We help ensure your customer’s customers engagement and success by automating processes you did not know could be automated with our LMS. Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organization structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701).
We are constantly reinvesting in our software to bring our customers the most advanced solutions available:
· Adaptive Learning : automated personalized training at scale which adapts according to each individual’s performance.
· Knowledge: Future thinking & development
· Integrations: unlike others, already included in our LMS
· Language translation Feature(130+ languages): Any training within the LMS can be translated with ease. Users can also choose which language they would like the navigate the platform in. automatic translation amongst individualized learning paths.
· Event planning: via learning paths with invitations and attendance tracking including Course, Assignment, Event, existing training & more.
· Activities within activities: Meaning you can include and existing learning path within another learning path.
· We offer an LMS, LRS, content management system, Resource Library, and Knowledge base all within one system
· Incentives and Gamification: This includes leaderboards and badges. Makes it possible to set rules on pieces of content to allow the user to receive points. With these points, they can purchase physical products provided in a store.
· Meta Analytics: These allow you to compare cohorts with strong visuals and the ability to get detailed rundowns (ie. Engagement, Financial, etc,)
Key benefits of Eurekos
Key Eurekos tools and features:
Learning Journeys
The key to successful customer training is making it easy for customers to follow a guided path to master your products. This includes before the sale, during onboarding, and everything that comes after: The entire learning journey. Eurekos’ Learning Journey tool is very flexible and will design any type of learning journey with eLearning, ILT, onsite training, video, documents, quizzes, certification, and anything you can imagine.
Advanced certification tools
When customers and partners get certified on a product, they move into super-user status and become bigger advocates of your product. Eurekos’ advanced certification includes everything companies need for a professional certification program and make it easy to manage complex certification programs.
Unlimited branded portals
Branded portals give you the ability to deliver unique training environments to an unlimited number of customers, each with their own custom content catalogs, e-commerce, SSO, integrations, and even branding. This is unique to the industry and increases engagement at no additional cost to you, no matter how many sub-portals or levels you have.
Smart onboarding
Customers who don’t master your product will eventually go away. The biggest lever you have that can reduce customer churn is a rapid onboarding experience that gets customers to actively use your products, fast. The Eurekos smart onboarding engine has advanced rules for assigning training and learning journeys in a more intricate set of combinations.
Tame complex organizational structures
Training customers, partners, and everyone in your extended enterprise can be extremely complicated. Eurekos gives you the tools you need to tame this complexity with unlimited hierarchy structures that include locations, roles, clients, and departments.
Integrated course authoring for interactive content creation. With this powerful, yet easy-to-use tool, you can empower anyone in your organization to create engaging, intuitive content directly within your Eurekos LMS. There are 40+ customizable, interactive learning tools for quick and easy course authoring. You’re able to create rich courses without ever leaving your LMS.
Powerful E-commerce solutions
Our E-commerce solution is flexible enough to mix and match ecommerce models for various groups. Set up your storefront for free or paid content. Use secure payment providers, manage multiple currencies, enable coupons, and offer manuals, and materials alongside your course catalog.
Eurekos plays nice with other platforms
Get the best of both worlds with seamless native integrations to the world’s leading SaaS platforms. Connect Eurekos to Salesforce, any type of SSO technology, Google and Microsoft software, Adobe Connect, Zoom, your customer portal, and other software with Open API.
Available on-premise hosting
If you need to self-host your LMS with complete control of your data and content, Eurekos is one of the few LMSs that offers on-premise hosting, in addition to our standard cloud hosting.
100+ languages for localized learning
Eurekos supports over 100 languages with a built-in translation interface that makes it easy to have localized navigation for any audience. You'll be able to customize everything from buttons, messages, and notifications to speak the native language of your customers, channel partners, and employees.
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Reviews
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- Industry: Computer Hardware
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy-to-use, powerful eLearning platform for both internal and external course deployments
Reviewed on 2023/09/18
Our company chose Eurekos to offer online training for a wide range of topics - internal policies/gu...
Our company chose Eurekos to offer online training for a wide range of topics - internal policies/guidelines, products as well as related technology. It offers an intuitive, easy-to-learn interface for creating courses, helping several departments (compliance, technical, marketing, HR) to build relevant courses for a wide range of needs. Overall it is a well-designed, feature-rich eLearning platform with fantastic support.
Pros
Well-designed tools and features for administrators and course designers. Easy and intuitive layout providing an efficient platform to deploy and update courses, monitor course attendance, and more. A wide range of features for embedding content on the course pages - for example images, videos, external links, H5P objects, HTML code. Available course page layouts ensure structure and clarity for the optimal online learning experience.
Cons
It would be great to see even more page layouts, creative options available.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect LMS, especially for use cases with external users
Reviewed on 2025/02/04
I love building the platform and enriching it with content. It is such an awesome software.
I love building the platform and enriching it with content. It is such an awesome software.
Pros
1) Great and fast support.
2) The interconnection of all contents. Videos, pictures, etc. need to be swapped only once in the archives, and are then updated in every training due to the interconnection. This makes updating content so easy.
3) The audit trail and the massive reporting. Any change to the system is tracked and can be downloaded. So important! Also training statistics are huge and individual standard reports can be created for different user groups.
4) The incredibly fast way of creating new trainings or importing new users.
5) The automation rules for e-mails and enrollments. Once the system is fully set up, it lasts like 2 minutes to import a list of new users and let them be enrolled in the correct trainings.
6) The massive possibilites Eurekos offers. Eurekos seem like being designed to be a knowledge/learning-hub for their customers.
Cons
Nothing. I am totally in love with this system.
Reasons for Choosing Eurekos
teachable is a horrible LMS. No support, extremely bad server performance and constant problems, plus the poor editor..Switched From
TeachableReasons for Switching to Eurekos
reteach and 360learning were not in line with our requirements, absorb is way too expensive. Eurekos is the best LMS out of those 4 in general in my opinion.
- Industry: Music
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
This is an exceptional LMS that exceeds all my expectations for external training
Reviewed on 2023/10/17
One of the highlights of this platform has been its customer-centric approach. Not only does it...
One of the highlights of this platform has been its customer-centric approach. Not only does it provide us with the necessary tools to create and offer effective training programs, but it also involves us in the entire process, which is reflected in its exceptional support, where they are always willing to listen to our needs and provide personalized solutions.
Pros
What has impressed me most is their client-centric approach and their ability to adapt to our specific external training needs, which is why they not only provide us with a complete set of tools for learning, but go further by engaging us in the whole process. The quick onboarding functionality of this platform was especially notable for us and we were able to quickly deploy our courses and training materials.
Cons
The initial learning curve to become familiar with all the functionalities and features of the platform. Although this platform provides me with extensive documentation and support, it might be helpful to have more detailed tutorials or even live training sessions to help you get the most out of the platform from the beginning.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top notch LMS system
Reviewed on 2024/11/13
Very satisfied with our experience. The platform suits our needs and we receive very good assistance...
Very satisfied with our experience. The platform suits our needs and we receive very good assistance from the team when needed.
Pros
We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive range of features and the flexibility we needed to bring our content to life. It has become an essential part of our processes when onboarding new clients.
One of Eurekos' standout qualities is its user-friendly interface combined with the flexibility to customize courses as we need. The tools provided make it easy to create, modify, and manage content, which has been essential for us as we scale our training offerings. New features are added regularly which helps us to elevate our content to a higher level.
The support from Eurekos has been outstanding, particularly from our Customer Success Manager! We’ve received a personalised training during our own onboarding phase which helped us a lot to get started. We have regular check-ins and receive good feedback on how to improve our courses.
Overall, I highly recommend Eurekos to any organization seeking a reliable, scalable, and forward-thinking LMS with great support and a track record of continuous improvement.
Cons
Some training videos on more complex (dynamic) use cases could help
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Online Learning never looked this good!
Reviewed on 2021/09/10
We shortlisted & demo'd 4 x LMS providers as part of our research into improving our online...
We shortlisted & demo'd 4 x LMS providers as part of our research into improving our online learning capacity. Eurekos shone though in their level of interest and care towards our business and our learning goals. This put them in pole position to demonstrate how the products vast potential could be adopted to make sure our learning experience could improve year on year.
I'm also happy to report that the level of "pre-sale" attention we received continued all the way through the training & onboarding cycle, and continues still today as we try to develop & improve our offering.
Pros
The capability and flexibility seems almost endless. Our ability to wrap up & present learning options to individuals, teams or groups of our staff or customers is very powerful. There is also a very strong commitment to aesthetics and the way learning is presented via Eurekos...more so I would say than the U.S based systems we considered. The system does not take over your brand look or feel but it does more than any other LMS to ensure what is created always looks good....especially so on mobile devices.
Cons
We were a little disappointed to learn that the full Zoom integration is only fully functional with the large Corporate/Enterprise edition of Zoom (which we don't have). I think this is more a decision of Zoom than it is Eurekos though and we do know that other full integrations are available which would not require such a large video conferencing subscription.
Reasons for Switching to Eurekos
Best understanding of our project objectives, Willingness to show platform pre-sale (many other providers limit demo time to just 30 minutes - which for a 10k per annum + investment is insufficient) Capability of platform, level of personalisation and branding, clean strong aesthetic look.Eurekos FAQs
Below are some frequently asked questions for Eurekos.Q. What type of pricing plans does Eurekos offer?
Eurekos offers the following pricing plans:
- Starting from: €400.00/month
- Pricing model: Subscription
- Free Trial: Available
Monthly license from 350 EUR, depending on the number of active users. One-time fee for platform integration and custom training plan. Contact Eurekos for detailed pricing information.
Q. Who are the typical users of Eurekos?
Eurekos has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Eurekos support?
Eurekos supports the following languages:
Arabic, Brazilian Portuguese, Bulgarian, Catalan, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does Eurekos support mobile devices?
Eurekos supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Eurekos integrate with?
Eurekos integrates with the following applications:
Adobe Connect, Dropbox Business, Facebook Business Suite, GoTo Meeting, GoTo Training, Google Analytics 360, H5P, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Teams, PayPal, Stripe, Twitter/X, Vimeo, Vimeo Livestream, cybersource
Q. What level of support does Eurekos offer?
Eurekos offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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