STS Cloud is a sales and catering software designed specifically for the unique needs of sales and catering teams within the hospitality industry. Key features include CRM, group management, lead capture and opportunity management, reporting, and more. The platform is available as a desktop or cloud-based solution, accessible from PC, tablet and mobile devices.
STS Cloud’s full-featured CRM helps users keep sales processes organized, while helping to build customer relationships, as well as capture and manage leads to ensure that an opportunity is never missed. Account management features include company and travel profiles, contract tracking, a sales call module, account statistics, and sales pipeline tracking. Document merge capabilities allow users to merge bookings into contracts, letters and BEOs (banquet event orders) with Word, including automatic traces from bookings.
Catering planning tools include a function diary, BEOs, banquet checks, and catering contracts to help keep users and their catering team in sync. STS Cloud seamlessly integrates with ProposalPath for creating personalized proposals, as well as with Outlook to send out email blasts to customers.
Tools for group management include comprehensive GRC functionality to help users manage bookings and room blocks, including an automated suggested rates module. In order to monitor and track performance, sales activity, revenue, GRC, and more, STS Cloud offers a vast selection of sales and catering reports, including weekly sales reports which summarize all activity for a specific salesperson.
STS solves the logistical issues of trying to track multiple accounts in various stages of booking. This gives me the ability to quickly set up a reminder to myself to follow up on any topic, and the auto fill traces alone save hours in a busy schedule.
It allows us to enter data once, and output in various documents that satisfy contract, reporting, and informational needs. And once it is accurate, it is accurate on every document automatically.
The company has been incredibly responsive to our needs, from the initial setup to implementation. They have corrected any issues that we have had, and even developed new functions on request. Good setup is imperative, because once it has been configured to satisfy the needs of your organization, it will be a great asset for your staff.
This software allows me to efficiently document the relationship with each client, managing the contacts, contracts, events, and everything in between. It is a "one and done", as I can enter the data once and have it create contracts, BEOs, invoicing, reports, and schedule reminders for future contacts. It eliminates the need for paper files, as everything is at my fingertips. I can attach files, so it also holds signed contracts, room layouts, and more.
I especially love the fields that allow me to record information about clients, including a picture. With a database of contacts, it's nice to have a face with the correspondence to refresh my memory of who I am speaking with.
My most favorite part of the software has to be ProposalPath. Being able to put together a proposal that looks professional and polished in a matter of a few clicks is amazing! Digital delivery is important in this age, and being able to provide links to vital documents is a big plus.
The most disappointing was that the calendar did not correlate with my bookings. HOWEVER, I must mention that they were quick to make this change, and currently, it allows click through from the calendar to the actual booking.
easier to run reports.
What I like most with the new STS program is that I know if I have any questions or frustrations with learning the new program, the rep is right there to help us out. He's quick to respond- and always willing to go through things, again and again, if needed for us to understands.
It was confusing to learn it. Not very user-friendly. Wanted to give up, and go back to old version - but, thanks to rep's patience with me, he kept me from jumping ship. lots of navigating that was hard to pick up on for me.
This is the new-generation of CRM, functio platform, I love the fact it is cloud-based so I can even respond to my clients while on the road. Amazing feature being, able to intephase with Proposal Path.
Is super sales-friendly, it 's an intuitive system - so is easy to use, in all aspects: guestrooms, function space inventory, CRM, reports, GRC - forget about eternal ticket and case reports to get something fixed or enhanced, and bye, bye to time consuming reports. As an administrator you can give immediate solution to almost any request, so that you can focus on selling or being with clients and the sales team for that matter.
the set-up stage, and training for the team... but once we all got used to the system, things are flowing as expected - or even better. It would be perfect if it would be compatible with our PMS..
I love the quick response from the sales team and the helpdesk. I have been working with the program for several years now and really feel that it makes my teams job easier.
I enjoy the ease of use and how intuitive the product is. It is ideal for a smaller independent property and sales team - and ideal when compared to Delphi in ease of use and price point.
I love STS and the partner product proposal path- but I with the two worked together for pace reporting.
In general, our experience have been good. It is a great program easy to read and to work with. We can't wait to receive more improvements.
Love that is web based and can be accessed virtually anywhere.
I don't like that it does not have any security levels. Anyone can log in and make changes to any bookings without permission. There should be levels of authority where the Director of Sales and the Administrator are the only ones that can make changes to other user accounts. Similar programs allow "only" the Director of Sales and "Admin" to change bookings from tentative to definite and to be able to have access to all reports. In addition, all contracts print with a small font making it difficult for many clients to be able to read them.
Contact SalesAndCatering for detailed pricing information.
Below are some frequently asked questions for STS Cloud.
STS Cloud offers the following pricing plans:
Starting from: US$99,00/month
Pricing model: Subscription
Free Trial: Not Available
Contact SalesAndCatering for detailed pricing information.
STS Cloud offers the following features:
STS Cloud has the following typical customers:
Mid Size Business, Small Business
STS Cloud supports the following languages:
STS Cloud has the following pricing plans:
We do not have any information about what devices STS Cloud supports
STS Cloud integrates with the following applications:
Microsoft Outlook, Microsoft Word
STS Cloud offers the following support options:
Online Support, Phone Support