Netchex

Netchex

Cloud-based Human Capital Management (HCM) software

4.6/5 (102 reviews)

Netchex Overview

Netchex is a cloud-based HCM (Human Capital Management) system designed to help SMBs manage the employee lifecycle, from recruitment to retirement, with a range of tools to manage recruiting, hiring & onboarding, plus payroll and tax compliance, human resources, time and attendance, benefits, and more. As a cloud-based solution, Netchex gives users the flexibility to manage the employee lifecycle anytime, anywhere, via any internet-enabled device.

Netchex helps users streamline the entire hiring process through their applicant tracking and onboarding system. With Netchex recruiting technology, users can find and evaluate qualified candidates, as well as carry out background checks, send offer letters, archive resumes, and more. Features such as flexible payment options, pre-processing reports and analysis, and compliance management help users manage payroll and tax processes accurately and efficiently. Automation tools allow users to manage IRS filing and pay withdrawals automatically, and view quarterly online tax statements.

Reporting and information management capabilities help users manage HR activity intelligently. Users can gain insight into business and employee performance with compliance reports, salary metrics, labor trend analysis and performance management tools. Netchex gives users quick and central access to HR information through a self-service portal. From the self-service portal, employees can manage PTO requests, profile information and benefits, as well as access employment history, forms and performance reviews in real-time.

Users can manage time and attendance with different time collection options (customized web-based clock, timesheet entry or ethernet badge and biometric devices) and scheduling and labor cost management tools. Reporting and analytics capabilities with customizable fields, templates and export options help users gain actionable business insight. Benefits management technology guides users through COBRA administration, integrated 401(k) solutions and health insurance management.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Netchex Reviews

Overall rating
4.6/5
94% positive reviews
64
Excellent
32
Very good
5
Average
1
Poor
0
Terrible
Alexis D.

All The Work of A Large HR Department

Used Daily for 6-12 months
Reviewed on 2019/09/04
Review Source: GetApp

We are not a very big company but Netchex has changed our orientation process to seem as if we were. And for the price a small business can afford!

Pros

I have been incredibly enthusiastic about NetGuide. For a hospital, I have many employees with different credentialing certificates/licenses/vaccinations/etc. that expired almost everyday. Not to mention all the other regular HR items such as annual evaluations and education. It can be overwhelming for just one person. With NetGuide, I went from just myself reviewing all these items to know getting all managers involved and NetGuide even notifies the employee when I forget. So my busy day now has 5+ other people on their tasks!

Cons

The scheduling software. Our hospital runs on 12 hour shift (AM/PM), we do work weekends unlike office people, and all holidays even major. We are open 24/7/365. Meaning the scheduling system in Netchex is more geared to an office-based company but I would like to integrate our scheduler with Netchex to provide a solution for everyone. Currently, I have to go back and forth between the two programs and of course it is a hassle but also not cost efficient.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Michaela B.

The customer support team is friendly and prompt. Netchex has been a great asset for our department.

Used Daily for 2+ years
Reviewed on 2017/10/06
Review Source: Capterra

This software has allowed our company to automate several tasks that were previously done on paper and required more manual labor. This software has also created more time for the employees in our department to focus their time and efforts on other areas that have increased our productivity.

Pros

This software has been utilized at my previous company, as well as where I am currently employed and it has been an overall great experience. This software has allowed us to automate processes across all of our locations and begin laying the foundation to implement a uniform system for our company as a whole.

Cons

One of the things I like the least is the amount of times the site gets overloaded with users and stops working, or will kick me out while actively working on something. I have been kicked out while hiring a new employee, and even while processing payroll. That is certainly the most frustrating thing about this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Elizabeth G.

Netchex is a great product to use for payroll and HR compliance and reporting

Used Daily for 2+ years
Reviewed on 2017/10/05
Review Source: Capterra

It is a easy product to use and navigate. I guess if I had one issue is that we are not able to go back into the system to change termination reasons. We have to rehire and then re-terminate the employee which actually is an issues when pulling reports. If they could correct this and allow us to make the corrections without having to rehire, that would be beneficial and make a better and cleaner report.

Pros

The system is easy to use and navigate. I have had excellent and professional customer service with the Netchex staff. The NetCommunity and Support services are a great way to get answers quickly. It is a great product for our purposes and company size. We could be more efficient if we used all of the products and services we currently have. I am gradually working on updating the system with information to better fit our company needs for tracking information and for reporting.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hether A.

The best payroll platform on the market

Used Daily for 2+ years
Reviewed on 2019/02/05
Review Source: GetApp

Pros

Netchex is user-friendly and so much more than a payroll "software as a service". I have moved almost all HR functions to Netchex, from recruiting to onboarding to COBRA - Netchex does it all! Every client has a dedicated service team, so someone is always available to help and familiar with the account. I prefer submitting my issues/questions via their online portal so I have a log I can always reference, but when it is ultra time-sensitive they are on my speed dial. They even "create the case" for me so it can be tracked.

Cons

The only downside to Netchex is because they are so far ahead of the game, their new product offerings are in development and testing longer than advertised. I'm always hungry for more!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nazia B.

Very Satisfied

Used Daily for 2+ years
Reviewed on 2019/09/11
Review Source: GetApp

Still exploring more as there is so much you can get from Netchex

Pros

Very user friendly and Awesome customer support

Cons

I don't think there is anything I can think of

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Netchex Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact Netchex for detailed pricing information.

Netchex Features

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Data Import/Export
  • Employee Onboarding
  • Real Time Reporting
  • Reporting & Statistics

  • API
  • Applicant Tracking
  • Automatic Reminders
  • Customizable Branding
  • Customizable Reporting
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Third Party Integration

Additional information for Netchex

Key features of Netchex

  • ACA solutions
  • Activity dashboard
  • Activity monitoring
  • Application integration
  • Automated workflows
  • Automatic alerts for state & federal law changes
  • Background checks
  • Benefits administration integration
  • COBRA administration
  • Categorization
  • Compensation statements
  • Compliance management
  • Cost tracking
  • Cross-company reporting for labor cost analysis
  • Customized audit history & reporting
  • Customized web-based clock
  • Data import/export
  • Data visualization
  • Direct deposit
  • Electronic IRS filing & pay withdrawals
  • Employee & manager approval functionality
  • Employee benefits eligibility
  • Employee lifecycle
  • Employee onboarding
  • Employee repository
  • Ethernet badge & biometric devices
  • Expense reporting
  • Filters & sorting options
  • Flexible pay options
  • Forms & policy library
  • Forms management
  • HIPAA certificates
  • HR management
  • Hourly employee tracking
  • Instant payroll preview
  • Interview evaluation reports & analysis
  • Interview management
  • Jobs management
  • Labor rules configuration
  • Labor trend analysis
  • Life change management
  • Live checks through NetPay system
  • Netchex paycards with Mastercard debit
  • New hire reporting
  • Offer letters management
  • PTO requests & accrual information
  • Performance reviews
  • Quarterly online tax statements & W2 preview
  • Real-time data
  • Real-time reporting
  • Reporting & analytics
  • Resume database
  • Salary metrics
  • Sample text & customized handbooks
  • Scheduled reporting
  • Scheduling & labor cost management
  • Self-service PTO requests & real-time accruals
  • Self-service enrollment
  • Task management
  • Tax management
  • Template management
  • Time & attendance integration
  • Time & attendance tracking
  • Time off management
  • Tracking features

Benefits

  • Netchex streamlines HR activity with centralized HR resources, including a forms and policy library, customized handbooks, and NDAs, non-compete and performance reviews.

  • Netchex helps users make informed hiring decisions with interview evaluation reports and analysis, plus background checks.

  • Manage payroll with flexible pay options such as unlimited direct deposit, live checks or Netchex paycards with Mastercard debit.

  • Netchex monitors employee time and attendance, including excessive absences, overtime or unscheduled work, and uses this data to forecast accurate labor costs.

  • Netchex benefits solutions help users control their medical and dental coverage online with self-service enrollment, compensation statements, life change management and usage metrics features.

  • Netchex FAQs

    Below are some frequently asked questions for Netchex.

    Q. What type of pricing plans does Netchex offer?

    Netchex offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Netchex for detailed pricing information.

    Q. What are the main features of Netchex?

    Netchex offers the following features:

    • ACA solutions
    • Activity dashboard
    • Activity monitoring
    • Application integration
    • Automated workflows
    • Automatic alerts for state & federal law changes
    • Background checks
    • Benefits administration integration
    • COBRA administration
    • Categorization
    • Compensation statements
    • Compliance management
    • Cost tracking
    • Cross-company reporting for labor cost analysis
    • Customized audit history & reporting
    • Customized web-based clock
    • Data import/export
    • Data visualization
    • Direct deposit
    • Electronic IRS filing & pay withdrawals
    • Employee & manager approval functionality
    • Employee benefits eligibility
    • Employee lifecycle
    • Employee onboarding
    • Employee repository
    • Ethernet badge & biometric devices
    • Expense reporting
    • Filters & sorting options
    • Flexible pay options
    • Forms & policy library
    • Forms management
    • HIPAA certificates
    • HR management
    • Hourly employee tracking
    • Instant payroll preview
    • Interview evaluation reports & analysis
    • Interview management
    • Jobs management
    • Labor rules configuration
    • Labor trend analysis
    • Life change management
    • Live checks through NetPay system
    • Netchex paycards with Mastercard debit
    • New hire reporting
    • Offer letters management
    • PTO requests & accrual information
    • Performance reviews
    • Quarterly online tax statements & W2 preview
    • Real-time data
    • Real-time reporting
    • Reporting & analytics
    • Resume database
    • Salary metrics
    • Sample text & customized handbooks
    • Scheduled reporting
    • Scheduling & labor cost management
    • Self-service PTO requests & real-time accruals
    • Self-service enrollment
    • Task management
    • Tax management
    • Template management
    • Time & attendance integration
    • Time & attendance tracking
    • Time off management
    • Tracking features

    Q. Who are the typical users of Netchex?

    Netchex has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Netchex support?

    Netchex supports the following languages:

    English

    Q. What type of pricing plans does Netchex offer?

    Netchex has the following pricing plans:

    Subscription

    Q. Does Netchex support mobile devices?

    Netchex supports the following devices:

    iPhone

    Q. What other apps does Netchex integrate with?

    Netchex integrates with the following applications:

    DataTrak, Hotel Effectiveness, TimeClock Plus

    Q. What level of support does Netchex offer?

    Netchex offers the following support options:

    Online Support, Phone Support