Tuio

Tuio

Parent billing for daycares & preschools, schools, others

4.3/5 (52 reviews)

Tuio Overview

Tuio is a billing and payment app which enables daycare centers, preschools and schools across North America to centralize and manage all parent billing and payments in one place. Tuio helps organizations streamline billing and payment processes with features such as auto-billing. Benefiting from a particularly efficient design, Tuio onboards new organizations in 3 business days.

Tuio’s billing functionality allows users to bill parents for everything, including tuition and daycare fees, registration fees, field trips, lunches, uniforms, and more. Hosted in the cloud (web-based solution), Tuio is accessible from any internet-enabled device.

Offer families convenience by allowing them to pay online by pre-authorized debit, credit and debit cards without any cumbersome set up process.

Tuio supports application security and compliance management with SSL security and PCI DSS compliance technology, thereby ensuring users comply with all anti-fraud and data security standards regarding credit card payments. Tuio ensures there is no risk of data loss with daily data backups.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Tuio Reviews

Overall rating
4.3/5
90% positive reviews
23
Excellent
24
Very good
4
Average
1
Poor
0
Terrible
Glenn W.

Tuio has been a fantastic tool to move our school into online payments and invoice management.

Used Daily for 1-5 months
Reviewed on 2018/04/09
Review Source: Capterra

Tuio allowed us to streamline our enrolment and tuition payment processes. We are moving away from handling post-dated cheques to online direct payments. This is both a better user experience for our parents as well as saving time and generating efficiencies in the administration. It really is a Win Win!

Pros

What I like most about Tuio is that it is built from the ground up as a payment software, instead of an added-on after thought. The system is intuitive and simple to navigate while being powerful on the backend to support our needs. Our parents have had nothing but good things to say about how much they like the system.

Cons

There are a few features which would be nice to have such as the ability to modify the payment amounts once an invoice has been issued; however, Tuio has been very responsive to suggestions and is continually publishing new features/functionality.

Response from TUIO Payments

Hi Glenn,

Thank you for the great feedback, which we are taking into account for the next release phases.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Katharine W.

Easy payment processing

Used Other for 6-12 months
Reviewed on 2018/09/28
Review Source: Capterra

Pros

Easy payment of school fees. Less written cheques and visits to the school office to pay for fees. Email communications prior to payment processing to ensure funds are available in my account before payments are processed.

Cons

Payments are set for processing on specific dates. Sometimes I would prefer to just pay immediately and not have to be reminded about it for processing on another day.

Response from TUIO Payments

Hi Katharine,

Thank you for the great review and for your feedback, which will be taken into account for future product releases.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Brenna R.

Confusing

Used Other for 1+ year
Reviewed on 2018/09/28
Review Source: Capterra

Confusing.

Pros

Recordkeeping. It is great to have easy access to receipts.

Cons

Perhaps it is partly the fault of the school that is making me use the software, but the payment type option is confusing. Why is “cash or cheque” even an option when this is supposed to encourage online transactions. Also, my school has had to send multiple invoices for seemingly the same things because of monthly billing? I’d actually rather go back to submitting cheques and receiving emailed receipts.

Response from TUIO Payments

Hello Brenna,

Thank you for your review and feedback. The cash/cheque option is provided as additional flexibility for parents who would not want to pay online but we appreciate your point and we might disable that option from the parent interface in order to further encourage online transactions.
Your other point seems to have to do with how your school operates the software so that's a point we'll have to review with them.

Rating breakdown

Ease of Use

Likelihood to recommend

0.0/10
Joel K.

A useful tool

Used Other for 6-12 months
Reviewed on 2018/10/05
Review Source: Capterra

Pros

I use this software as part of my kid's school sign-up forms and administration. I find it easy and convenient.

Cons

I don't have many cons. Perhaps the forms section could be easier to navigate but basically fine.

Response from TUIO Payments

Hi Joel,

Thank you for the review and feedback! In terms of the forms, I think you are referring to a tool that we used in order to help out the school (simply an online Google form). Maybe a future TUIO integration so that we can make it a better navigation experience ourselves? Have a great weekend!

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Rose R.

Easy payment

Used Daily for 1-5 months
Reviewed on 2018/10/02
Review Source: Capterra

Pros

Very easy to use and easy to see invoices. Shows

Cons

Need give more information regarding privacy and security.

Response from TUIO Payments

Hi Rose,

Thank you for the good review!

We are releasing a new update within the next 4-8 weeks where parents will have additional information regarding those topics at each login; we would love to touch base with you then to see if the release successfully addresses your comments.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Tuio Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Contact Tuio for detailed pricing information.

Tuio Features

  • Activity Dashboard
  • Records Management
  • Registration Management
  • Self Service Portal

  • API
  • Activity Tracking
  • Assessment Management
  • Attendance Management
  • Automatic Notifications
  • Calendar Management
  • Communication Management
  • Course Authoring
  • Course Catalog
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Learning Management
  • Progress Tracking
  • Reporting & Statistics
  • Time & Attendance Tracking

Additional information for Tuio

Key features of Tuio

  • ACH check transactions
  • Admissions management
  • Cash & cheque payments
  • Contingency billing
  • Credit/debit card payments
  • Customizable invoices
  • Daily data backups
  • Debit card support
  • Fundraising management
  • Invoice history
  • Invoice management
  • One-time fees billing
  • PCI compliance
  • Parent portal
  • Parent/child records
  • Payment reconciliation
  • Personal parent dashboard
  • Pre-authorized debit payments
  • Registration management
  • SSL security

Benefits

  • Offer families convenient ways to pay online: pre-authorized debit, debit cards ,credit cards.

  • Parents have access to their own secured and personal portal where they can view current and past invoices, as well as selected preferred payments methods online.

  • Customize your programs on the admin side.

  • SSL security and PCI compliance ensure users comply with all anti-fraud and data security standards with regards to credit card payments.

  • Tuio supports daily data backups, to ensure there is no risk of data loss.

  • Tuio FAQs

    Below are some frequently asked questions for Tuio.

    Q. What type of pricing plans does Tuio offer?

    Tuio offers the following pricing plans:

    Starting from: US$50,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Tuio for detailed pricing information.

    Q. What are the main features of Tuio?

    Tuio offers the following features:

    • ACH check transactions
    • Admissions management
    • Cash & cheque payments
    • Contingency billing
    • Credit/debit card payments
    • Customizable invoices
    • Daily data backups
    • Debit card support
    • Fundraising management
    • Invoice history
    • Invoice management
    • One-time fees billing
    • PCI compliance
    • Parent portal
    • Parent/child records
    • Payment reconciliation
    • Personal parent dashboard
    • Pre-authorized debit payments
    • Registration management
    • SSL security

    Q. Who are the typical users of Tuio?

    Tuio has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Tuio support?

    Tuio supports the following languages:

    English

    Q. What type of pricing plans does Tuio offer?

    Tuio has the following pricing plans:

    Subscription

    Q. Does Tuio support mobile devices?

    We do not have any information about what devices Tuio supports

    Q. What other apps does Tuio integrate with?

    We do not have any information about what integrations Tuio has

    Q. What level of support does Tuio offer?

    Tuio offers the following support options:

    Online Support, Phone Support