TUIO

Thank you for the kind review Debbie. I'll have someone from support reach out as we have had quite a few updates since you launched and viewing parents and students info should be a breeze.

Thanks for the review Adina. Parents with an invoice discounted or credited to 0, you can use the 'Mark as Paid' feature so they are marked as paid at 0 amount before the due date. We have a component to do this automatically going live in the near future. Have a look at the 'Transactions' tab of the invoice export, which should make it a lot easier to see the refunds occurring on a given invoice. As you are aware an invoice can have multiple transaction so that is where the data is most visible! Always appreciate the feedback.

Hello Nadine,

Thank you for taking the time to review and leave some feedback.
To clarify on the settlement of your invoices, we update our transaction records as soon as we hear back from the receiving bank that the funds were successfully deposited, which may be later than when you see that the funds have left your account.
The time it takes to show is therefore independent of us. If you were to pay by credit card, where such confirmation by the bank is not needed, your invoices would settle right away. Feel free to reach out to [email protected] for any follow up.

Thanks for taking the time to review Zachary!

Thanks Gillian, creating new programs should not be time consuming but we are working on a feature to duplicate programs. The only thing you would have to check would be the payment plan dates and amounts of course. The app we have is SaaS so a trick we use is to duplicate the tab that way you can copy and paste the information from old program over to the new program.