About TUIO
TUIO is a cloud-based school management system that helps automate billing, payments, and enrollment management. The system also digitizes forms, simplifies financial reporting, and organizes student information while providing real-time communications and secure cloud-based access.
The enrollment management system enables the creation of custom enrollment forms, waitlist management, and digital fee collection. The student information system provides a centralized platform to store and manage student data, with customizable fields to meet each school's needs.
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Reviews
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- Industry: Publishing
- Company size: Self Employed
- Used for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A useful tool
Reviewed on 2018/10/05
Pros
I use this software as part of my kid's school sign-up forms and administration. I find it easy and convenient.
Cons
I don't have many cons. Perhaps the forms section could be easier to navigate but basically fine.
Response from TUIO Payments
Hi Joel,
Thank you for the review and feedback! In terms of the forms, I think you are referring to a tool that we used in order to help out the school (simply an online Google form). Maybe a future TUIO integration so that we can make it a better navigation experience ourselves? Have a great weekend!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Clara's Review
Reviewed on 2024/05/13
Pros
The customer support is amazing! They are always there when I need them. They make themselves avalable through email, quick chat, meetings, and phone calls!
Cons
Nothing! The navigation can be hard as a new user but is instantly made easy with all of the help guides provided to us from their experts.
Response from TUIO Payments
Thanks for the awesome review Clara!
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Disappointed and frustrated
Reviewed on 2023/10/31
Awful
Awful
Pros
Nothing. This product was useless for my child care facility and day home agency.
Cons
This program is useless for my business and the features they promised (that could actually help with my admin tasks) were actually not available. I can't use it and I tried to cancel before I even rolled it out to my parents; I still have to pay for the full 3 years. They did nothing except a one hour session to tell me how to do the things I was told they would do.
Response from TUIO Payments
Hi Leslie Erin, we don't offer a free trial. After your onboarding session there was no indication that you were having struggles. We are available anytime to help you post-onboarding, including unlimited training and support when needed. We have several daycares in Alberta using TUIO to great success so I'm not sure where the notion you can't use us for billing is coming from. You had been contacted by the billing department to explain the ramifications of cancelling the contract early. I've contacted you personally to discuss things and hope we can resolve this to where you are a long term client enjoying TUIO.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Would recommend, fairly easy to use, great customer service.
Reviewed on 2024/05/19
Overall we are very happy with TUIO and would recommend to others.
Overall we are very happy with TUIO and would recommend to others.
Pros
Quick set up with great customer service. All questions submitted to the support team are answered quickly.
Cons
Some parents have trouble using TUIO. The credit card fees are high however parents still like having that option and the automatic payments make things a lot easier.
Response from TUIO Payments
Thank you for your review, Trista!
You are welcome to direct parents to our support team at [email protected] if they need assistance with using TUIO.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Admissions Streamlined
Reviewed on 2024/05/08
Pros
Parents are able to easily pay how they like. No more checks in the mail, unless they want.
Cons
Unable to have programs that parents can pay as they want until the balance is fulfilled.
Response from TUIO Payments
Thank you for your feedback, Spencer!
Regarding support, our support team is available at any time by email, live chat, or phone, both for you and your families.
TUIO FAQs
Below are some frequently asked questions for TUIO.Q. What type of pricing plans does TUIO offer?
TUIO offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Q. Who are the typical users of TUIO?
TUIO has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TUIO support?
TUIO supports the following languages:
English
Q. Does TUIO support mobile devices?
TUIO supports the following devices:
Q. What other apps does TUIO integrate with?
TUIO integrates with the following applications:
CANVAS, FreshBooks, Google Ads, Google Drive, Google Workspace, Microsoft 365, QuickBooks Online, Squarespace, WordPress
Q. What level of support does TUIO offer?
TUIO offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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