Bandwidth

Coding APIs for adding telephony, SMS & 911 calling to apps

About Bandwidth

Bandwidth is a provider of communication APIs and services tailored to meet the needs of business users and developers wishing to build voice calling, text messaging, or 9-1-1 call connectivity into their software and applications. As a communications API provider with its own nationwide (USA) all-IP voice network, Bandwidth promises to be uniquely placed when it comes to high quality voice fidelity (SIP Trunking), real time reliability and access to 52 million US phone numbers. This backing then allows the Bandwidth Voice API to package features that include local and toll-free number support, optimized call routes, automated call control, text-to-speech, recording and transcription, wireless carrier interconnects and also detailed call record-keeping. The Messaging API then invites the development of apps offering SMS, MMS, toll-free (A2P) and threaded group messaging functionality, with notable features spanning long message support, pin codes and notifications, bi-directional Unicode and indeed the sending of emoji, imagery and audio. Security is then enhanced around text messaging with Bandwidth's API building blocks for layering on Two-Factor Authentication (2FA), pre-built and setup already while open to custom tailoring to suit unique use cases.

In addition, Bandwidth's 9-1-1 access API provides specialized call connectivity to emergency services that includes automated instant number provisioning. Nationwide and mobile-ready 9-1-1 call routing is joined by MSAG address validation and dynamic location routing technology for aiding dispatchers with the accurate location information so critical to fast effective response. The platform goes on to support all these API's and associated services such as virtual phone number allocation and number porting with its own online Bandwidth dashboard providing intuitive admin access to phone number search and management, along with with reporting tools for monitoring aspects around call usage etc.

Pricing starting from:

US$0,35

  • Free Trial
  • Free
  • Subscription

Key benefits of Bandwidth

  • Bandwidth benefits from being a communications API platform provider with its own nationwide IP voice network, to support developers and businesses alike with enterprise ready telephony and text messaging services.
  • High-quality, business grade Voice API provides access to local and toll-free numbers, 911 calling, optimized call routes, automated call control, recording and transcription functions, text-to-speech, call records, playable media and more.
  • SMS messaging API with two-factor authentication allows developers to add secure text messaging and MMS, along with toll-free (A2P) and group messaging functionality into apps, with support for emojis, pictures, audio, long messages and bi-directional Unicode compliance.
  • Bandwidth's 9-1-1 API facilitates the building in of nationwide (USA) 911 emergency call routing that is mobile-ready and subject to automatic MSAG address verification to ensure the correct and fastest local response.
  • The platform's own web-based dashboard provides an intuitive front-end onto associated API services such as the search and management of external numbers and also integrated reporting capabilities for tracking and monitoring number usage data.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$0,35

    • Free Trial
    • Free
    • Subscription

    Images

    The Bandwidth online dashboard allows for the administration of associated API features and services including the management of external numbers
    Bandwidth's API platform and associated telephony services include mobile-ready 9-1-1 routing
    Enterprise-level person-to-person (P2P) or application-to-person (A2P) SMS text messaging functionality is achievable with Bandwidth's APIs
    The Bandwidth group messaging API is capable of handling group SMS text messaging in one single, seamless conversation thread
    MSAG address verification along with dynamic location routing technology utilizing PIDF-LO, provides 9-1-1 dispatchers with the accurate location information needed to send local emergency response more directly
    Bandwidth's own phone number dashboard features reporting options for drilling down into data such as virtual phone number usage etc
    Bandwidth's number porting services can be worked into own applications with the platform's porting API
    View 8 more
    Bandwidth video
    Bandwidth video
    Bandwidth screenshot: The Bandwidth online dashboard allows for the administration of associated API features and services including the management of external numbers Bandwidth screenshot: Bandwidth's API platform and associated telephony services include mobile-ready 9-1-1 routing Bandwidth screenshot: Enterprise-level person-to-person (P2P) or application-to-person (A2P) SMS text messaging functionality is achievable with Bandwidth's APIs Bandwidth screenshot: The Bandwidth group messaging API is capable of handling group SMS text messaging in one single, seamless conversation thread Bandwidth screenshot: MSAG address verification along with dynamic location routing technology utilizing PIDF-LO, provides 9-1-1 dispatchers with the accurate location information needed to send local emergency response more directly Bandwidth screenshot: Bandwidth's own phone number dashboard features reporting options for drilling down into data such as virtual phone number usage etc Bandwidth screenshot: Bandwidth's number porting services can be worked into own applications with the platform's porting API

    Features

    Total features of Bandwidth: 16

    • API
    • Activity Dashboard
    • Automatic Notifications
    • Call Routing
    • Chat Transcript
    • Collaboration Tools
    • Communication Management
    • Computer Telephony Integration
    • Conferencing
    • IVR / Voice Recognition
    • Monitoring
    • SMS Integration
    • Software Development Kit
    • Text to Speech
    • Two-Factor Authentication
    • Voice Mail

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    Reviews

    Overall rating

    4,6 /5
    (110)
    Value for Money
    4,6/5
    Features
    4,5/5
    Ease of Use
    4,6/5
    Customer Support
    4,7/5

    Already have Bandwidth?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 110
    Brianda M.
    Overall rating
    • Industry: Computer Software
    • Company size: 1 001-5 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Preferred Carrier

    Reviewed on 2018/06/22

    I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I...

    I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I would say on average to order a new number through Bandwidth versus other portals, it takes me half as much time. For submitting ports, I save even more time than that.

    Pros

    User-friendly which makes it time efficient and the Bandwidth team is wonderful to work with. The majority of our companies numbers are ported/ordered through Bandwidth because we have found this to be the best and easiest carrier to use.

    Cons

    The port tool will not tell you the carrier of a number if it is not portable. It also will not tell you the carrier of toll-free numbers or if they are on different RespOrgs before you submit them.

    Verified Reviewer
    Overall rating
    • Industry: Telecommunications
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    User Friendly Portal for Ordering and Porting Telephone Numbers

    Reviewed on 2019/11/27

    Overall, the portal is user friendly and is useful.

    Overall, the portal is user friendly and is useful.

    Pros

    It is so easy to find Telephone numbers using the portal especially now that it is updated. Ordering CNAM, DL are easy too. You won't be taken to so many steps. Navigating the portal won't need a formal training, you can simply tour your self and be able to see what you need.

    Cons

    Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming. It's like starting from scratch. Also, since the portal had the update, the partial porting will really need you to supply information which I think are okay even without those, example the next BTN for the remaining numbers since other carriers do not need this. For off-net port, you really cannot choose the time of port. This is not good for customers who reschedule during the port date.

    Verified Reviewer
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Great rates, reliable network, features leave a lot to be desired.

    Reviewed on 2018/06/04

    Predictable rates with a reliable network.

    Predictable rates with a reliable network.

    Pros

    I own an IT MSP and hosted PBX company. I've been using Bandwidth.com for about a year now, coming from VoIP Innovations and Telnyx. I signed a 2 year contract and overall I'm satisfied. The rates are very low, and the network is very reliable in my experience. Customer support is average. If you call in for support you won't get much help as you're usually directed to send in a support ticket via email or their website.

    Cons

    Lack of features. If you're only needing origination, termination and E911 then Bandwidth.com is perfect in that area. Coming from other carriers like VoIP Innovations and Telnyx, who offer many additional features that Bandwidth.com lacks.. Email to fax, and SMS to email to name a couple.. Bandwidth does offer SMS but you have use their API to implement it, so if you aren't a programmer, good luck. Due to the lack of features available, I still subscribe to a couple of other carriers for services that Bandwidth.com does not provide which is unfortunate.

    Marty C.
    Overall rating
    • Industry: Telecommunications
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Bandwidth customer support far exceeds their peers. They finish most requests in just a few...

    Reviewed on 2018/06/05

    Worry free call routing.

    Worry free call routing.

    Pros

    Ease of use stands out first. As a daily user I count on Bandwidth to point thousands of phone numbers to my customers correctly and route tens of thousands of calls daily. We use 5 SIP providers in our business and I choose Bandwidth as the primary carrier over all the others every time hands down.

    Cons

    There is nothing I don't like about Bandwidth. They have all the tools on their site I need to do my job efficiently.

    William C.
    Overall rating
    • Industry: Telecommunications
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Exceptional Service! I work with Bandwidth on a daily basis and they always go above & beyond!

    Reviewed on 2018/06/07

    On a daily basis Bandwidth makes my job easier, in comparing with other options Bandwidth gets my...

    On a daily basis Bandwidth makes my job easier, in comparing with other options Bandwidth gets my vote every time.

    Pros

    Exceptional Service! I work with Bandwidth on a daily basis and they always go above & beyond! Very easy portal, the staff is great to work with!

    Cons

    I've worked with Bandwidth for a little over 3 years and I have watched the company involve and raise their expectations for themselves. There is nothing I do not like about working with Bandwidth!

    Showing 5 reviews of 110 Read all reviews

    Bandwidth FAQs

    Below are some frequently asked questions for Bandwidth.

    Bandwidth offers the following pricing plans:

    • Starting from: US$0,35
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Voice & messaging pricing: FOR DEVELOPERS Phone number (per line) – $0.35 Inbound calling (per minute) – $0.0055 Outbound calling (per minute) – $0.01 Inbound messaging (per message) – FREE Outbound messaging (per message) – $0.005 FOR ENTERPRISE Contact for quote

    Bandwidth offers the following features:

    • 911 access
    • API design
    • Application security
    • Audio
    • Audio / video conferencing
    • Automated MSAG address validation
    • Automated call control
    • Call routing
    • Chat / messaging
    • Chat transcript
    • Code assistance
    • Collaboration tools
    • Communication management
    • Computer telephony
    • Conferencing
    • Dashboard
    • Emojis
    • IVR / voice recognition
    • Instant number provisioning
    • Local / toll free numbers
    • Long message support
    • MMS
    • Mobile development
    • Nationwide 911 routing
    • Notifications
    • Pictures
    • Pin codes
    • Playable media files
    • Porting
    • SIP trunking
    • SMS integration
    • Software development
    • Software development kit
    • Text to speech
    • Two-factor authentication
    • Unicode compliance
    • Unified communications
    • VoIP
    • Voice & data integration
    • Voice & messaging APIs
    • Voice mail

    Bandwidth has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Mid Size Business

    Bandwidth supports the following languages:

    English

    We do not have any information about what devices Bandwidth supports

    Bandwidth integrates with the following applications:

    Chatbox

    Bandwidth offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

    Related categories

    See all software categories found for Bandwidth.