Stream Go

Logistics, transport & delivery management

4,8 /5 (6 reviews) Write a Review!

Stream Go Overview

What is Stream Go?

Stream Go is a cloud-based delivery, transport, and vehicle management solution for logistics companies, with tools for planning and optimizing routes, tracking drivers in real time, collecting proof of delivery, offering customer self service, providing transparent customer service, and more. With the aim of helping transport businesses to enhance their customer service experience as well as the efficiency of their driving operations, Stream Go offers a range of tools for planning, optimizing, and fulfilling deliveries, as well as communicating real-time updates to clients.

In order to aid with logistics planning, Stream Go provides intelligent, map-based route optimization which uses algorithms to select the most efficient route for each job, taking into account delivery location, traffic, total route time, and vehicle characteristics such as weight and capacity. Multi-drop and multi-vehicle routes can also be planned, and all drivers have access to their relevant routes through the Stream Go mobile driver app. Route progress and driver locations can be tracked in real time from the back office, and customers can track the status of their delivery using the customer self service gateway.

Stream Go is designed to help businesses prioritize their customer service with tools such as automatic, real-time email and SMS delivery updates on estimated delivery time, as well as a self-service tracking tool which allows customers to see the status of their delivery and reschedule if needed. Electronic proof of delivery can be captured and made available to customers and back-office staff in real time. Drivers can also record customer signatures with the electronic signature capture tool, and upload any relevant photographs or notes relating to the delivery to the system.

Stream Go Overview

Pricing

Starting from
£100,00/month

Pricing options

Free Trial
Subscription
Value for money

Prices start at £100 per vehicle per month. Contact Stream Go to request a demo and pricing information.


Stream Go Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
English

Media

Stream Go is designed to aid businesses with transport and logistics
Optimized routes can be planned including multi-stop and multi-vehicle routes
Customers can view their estimated time of delivery and track the vehicle on a geographic map
Both customers and back office staff can view real-time updates on delivery status
Electronic signatures can be captured and barcodes can be scanned on mobile devices
Stream Go video Stream Go screenshot: Stream Go is designed to aid businesses with transport and logistics Stream Go screenshot: Optimized routes can be planned including multi-stop and multi-vehicle routes Stream Go screenshot: Customers can view their estimated time of delivery and track the vehicle on a geographic map Stream Go screenshot: Both customers and back office staff can view real-time updates on delivery status Stream Go screenshot: Electronic signatures can be captured and barcodes can be scanned on mobile devices

Stream Go Reviews

Stream Go Reviews

Overall rating
4,8
/
5
Excellent
5

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,7
Ease of Use
4,7
Customer Support
5
100% recommended this app
Hugh C.

Flexible, Easy to Use, Versatile, Great Software

Complete control of my bookings, collections and oversight of my partners delivery performance. This product has become a crucial cornerstone for our business.

Our company has been using Stream for over 15 months. When we have identified something we didn't like. We were able to work with Proximity report to either resolve or customise Stream to suit our exact requirements.


Dan R.

Stream gives us the ability to offer first rate customer service whilst improving our...


Gemma M.

I absolutely love and rate "Stream". I have no idea how I accomplished my workload without...

Quick and efficient route planning!
Superb accuracy.
Ability to train up staff promptly - such a simple and straight forward system to use.


Dillon B.

Great product and customer support, could do with a few new features that are hopefully coming...

Time and cost savings and made running our own delivery fleet a lot less hassle


Tony C.

Fantastic software & company to deal with

The time it saves to plan routes and contact customers, my customers love the fact that they received email;s and texts that they can reply and confirm delivery slots with, also saves on paperwork.


Hugh C.
Industry: Utilities

Flexible, Easy to Use, Versatile, Great Software

Used Daily for 1+ year
Reviewed on 2018/01/12
Review Source: Capterra

Complete control of my bookings, collections and oversight of my partners delivery performance. This product has become a crucial cornerstone for our business.

Our company has been using Stream for over 15 months. When we have identified something we didn't like. We were able to work with Proximity report to either resolve or customise Stream to suit our exact requirements.

Pros

The various filters that can be applied to your data, produces very customised views which are very useful to a user. Over the course of a day, I would need to use Stream to get updates on exactly what was going on with my collections ' deliveries. Moving from one set of filters to another would take seconds, giving me complete visibility of crucial data. This ensured I was able to identify and short-circuit issues in my own service before they became a customer issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dan R.

Stream gives us the ability to offer first rate customer service whilst improving our efficiency.

Used Daily for 2+ years
Reviewed on 2017/11/10
Review Source: Capterra

Pros

As a B2B business Stream offers our customers full visibility of their customer orders, massively improving our customer service. All communication is recorded against the order which dramatically reduces calls into the business.

The planning facility has improved the efficiency of our fleet, with real time planning enabling all live orders to be planned.

Stream also integrates with Brightpearl which improves the stock management of our products from two warehouse locations.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gemma M.
Industry: Furniture
Company size: 11-50 Employees

I absolutely love and rate "Stream". I have no idea how I accomplished my workload without it!!

Used Daily for 2+ years
Reviewed on 2017/12/04
Review Source: Capterra

Quick and efficient route planning!
Superb accuracy.
Ability to train up staff promptly - such a simple and straight forward system to use.

Pros

It is an extremely user friendly system. It's simple yet extremely effective - this ensures I can train my staff quickly and they can work independently using the system with a good understanding of how it works. The support you receive (if required) is 1st class. If there is anything that you need bespoke to your business as you progress with the use of Stream, it is taken on board and in my experience quickly implemented.
A fabulous system to use, I feel privileged to have the benefit of using it. Thank you Stream!!

Cons

Not much at all!! Really had to think very hard to come up with something!
Ability to enter longer (more character) notes would be great.
The ability to be able to amend / add to orders whilst they are in a scheduled route would also be beneficial.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dillon B.
Industry: Automotive
Company size: 11-50 Employees

Great product and customer support, could do with a few new features that are hopefully coming soon

Used Daily for 1+ year
Reviewed on 2017/11/08
Review Source: Capterra

Time and cost savings and made running our own delivery fleet a lot less hassle

Pros

- Simplifies route planning
- Speed of use
- Great tracking facilities
- Makes us operate like a large courier company
- Text 2 hour delivery slots to customers

Cons

- The mapping software it uses is dated (apparently updating to Google maps soon)
- Can't see all routes on one map to move drops between drivers
- Slow to generate the route optimization screen

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Tony C.
Industry: Retail
Company size: 11-50 Employees

Fantastic software & company to deal with

Used Daily for 6-12 months
Reviewed on 2018/01/12
Review Source: Capterra

The time it saves to plan routes and contact customers, my customers love the fact that they received email;s and texts that they can reply and confirm delivery slots with, also saves on paperwork.

Pros

Ease of Use
How much time it saves my staff to plan routes
Customer interaction and satisfaction
Visibility from myself to see everything is important, this system provides this and so much more

Cons

Time it takes the developers to launch the new updates
I would like this to be linked up to my email accounts in my accounts system so all emails are logged.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 6 user ratings
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Stream Go Pricing

Stream Go Pricing

Starting from
£100,00/month
Free Trial
Subscription
Value for money

Prices start at £100 per vehicle per month. Contact Stream Go to request a demo and pricing information.

Prices start at £100 per vehicle per month. Contact Stream Go to request a demo and pricing information.

Value for Money
4,8/5
Based on 6 user ratings
Compare value for money rating with alternatives
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Stream Go Features

Stream Go Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,7/5
Based on 6 user ratings
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Categories

Additional information for Stream Go

Additional information for Stream Go

Key features of Stream Go

  • Activity dashboard
  • Audit trail
  • Barcode scanning
  • Barcoding / RFID
  • Capacity planning
  • Carrier management
  • Communication management
  • Customer experience management
  • Customer management
  • Delivery tracking
  • Drag & drop interface
  • Drag & drop scheduling
  • Driver management
  • Electronic signature capture
  • Email notifications
  • Emergency dispatch
  • Employee location tracking
  • Estimating
  • Facility scheduling
  • Fleet / equipment management
  • GPS
  • GPS tracking
  • Geographic maps
  • Geolocation
  • Job scheduling
  • Load management
  • Load optimization
  • Logistics management
  • Maintenance management
  • Mileage tracking
  • Physical asset tracking
  • Position managment
  • Progress tracking
  • Quote management
  • Real time monitoring
  • Real time notifications
  • Route management
  • Route optimization
  • Routing
  • SMS integration
  • Self service portal
  • Shipment management
  • Status tracking
  • Third party integration
  • Transportation management
  • Vehicle tracking

Benefits

  • Plan the logistics of every delivery and benefit from route optimization which uses algorithms to provide the most efficient route. Users can also plan multi-drop, multi-depot and multi-vehicle routes.

  • Monitor the progress of routes in real time, including live traffic on Google Maps. Drivers can view their schedule of deliveries and collections plus any special instructions.

  • Improve visibility and communication by tracking driver locations and delivery status and receive instant notifications of delivery and collection exceptions in real-time.

  • Improve customer service and reduce customer queries by keeping them informed about their delivery in real-time with proactive notifications and a self service tracking tool. Customers can view the status of their delivery and reschedule if needed.

  • Capture electronic proof of delivery or collection and send the details automatically to the back office systems, colleagues, and customers. Electronic signatures can also be collected from customers upon delivery.

  • Stream Go FAQs

    Stream Go FAQs

    Below are some frequently asked questions for Stream Go.

    Q. What type of pricing plans does Stream Go offer?

    Stream Go offers the following pricing plans:

    Starting from: £100,00/month

    Pricing model: Subscription

    Free Trial: Available

    Prices start at £100 per vehicle per month. Contact Stream Go to request a demo and pricing information.

    Q. What are the main features of Stream Go?

    Stream Go offers the following features:

    • Activity dashboard
    • Audit trail
    • Barcode scanning
    • Barcoding / RFID
    • Capacity planning
    • Carrier management
    • Communication management
    • Customer experience management
    • Customer management
    • Delivery tracking
    • Drag & drop interface
    • Drag & drop scheduling
    • Driver management
    • Electronic signature capture
    • Email notifications
    • Emergency dispatch
    • Employee location tracking
    • Estimating
    • Facility scheduling
    • Fleet / equipment management
    • GPS
    • GPS tracking
    • Geographic maps
    • Geolocation
    • Job scheduling
    • Load management
    • Load optimization
    • Logistics management
    • Maintenance management
    • Mileage tracking
    • Physical asset tracking
    • Position managment
    • Progress tracking
    • Quote management
    • Real time monitoring
    • Real time notifications
    • Route management
    • Route optimization
    • Routing
    • SMS integration
    • Self service portal
    • Shipment management
    • Status tracking
    • Third party integration
    • Transportation management
    • Vehicle tracking

    Q. Who are the typical users of Stream Go?

    Stream Go has the following typical customers:

    Small Business, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does Stream Go support?

    Stream Go supports the following languages:

    English

    Q. What type of pricing plans does Stream Go offer?

    Stream Go has the following pricing plans:

    Subscription

    Q. Does Stream Go support mobile devices?

    Stream Go supports the following devices:

    Android

    Q. What other apps does Stream Go integrate with?

    Stream Go integrates with the following applications:

    Brightpearl, Google Maps, Teletrac Navman DIRECTOR, Veeqo

    Q. What level of support does Stream Go offer?

    Stream Go offers the following support options:

    Phone Support, Online Support