Apptoto

Automated appointment messaging service

4,6 /5 (30 reviews) Write a Review!

Apptoto Overview

What is Apptoto?

Apptoto is an automated appointment reminder and messaging service that connects with existing calendars, extracts contacts and sends appointment and follow-up reminders to customers via SMS text, email or voice call to ensure they arrive on-time and prepared. As a web-based solution, Apptoto gives users the flexibility to manage appointment reminders anytime, anywhere, via any internet-enabled device.

Designed to work within the user’s existing workflow and calendar, Apptoto supports integration with multiple systems including Google Calendar, Outlook Calendar, Office 365, iCloud, Salesforce, and more. Apptoto allows users to connect their existing calendar, then extract contact information, before setting up a very customized set of messages and a reminder schedule. Once customers confirm their attendance or reschedule their booking, Apptoto updates the user’s calendar automatically.

Apptoto allows users to respond to clients from the centralized dashboard or directly from their email inbox. The auto replies and actions features enables users to reply back to clients automatically. Instant notifications serve to streamline user-workflow, notifying users immediately when a client responds. Apptoto is fully customizable as well as being safe and secure, allowing users to schedule and send personalized reminders tailored especially for their business and supporting HIPAA compliant options.

As a full-featured product, Apptoto also offers booking pages to our users, allowing their clients to schedule appointments online 24/7 without the back and forth of phone or email tag trying to schedule something.

Apptoto Overview

Pricing

Starting from
US$29,00/month

Pricing options

Free Trial
Subscription
Value for money

Starter: $29/month
Plus: $59/month
Professional: $99/month
Group: $249/month

Apptoto can tailor larger plans to suit user needs.


Apptoto Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Set more than one type of reminder per appointment to reach clients in different ways and at different times
Customize the reminder message content and client confirmation prompt
Users can control when messages are sent, either relative to the appointment or at a specific time
Follow-up messages are sent after the appointment based on the conditions users specify
Allows clients to book appointments online and from their mobile devices
Lets clients choose what type of appointment they would like to book
Apptoto video Apptoto screenshot: Set more than one type of reminder per appointment to reach clients in different ways and at different times Apptoto screenshot: Customize the reminder message content and client confirmation prompt Apptoto screenshot: Users can control when messages are sent, either relative to the appointment or at a specific time Apptoto screenshot: Follow-up messages are sent after the appointment based on the conditions users specify Apptoto screenshot: Allows clients to book appointments online and from their mobile devices Apptoto screenshot: Lets clients choose what type of appointment they would like to book

Apptoto Reviews

Apptoto Reviews

Overall rating
4,6
/
5
Excellent
21

Very good
7

Average
1

Poor
0

Terrible
1

Value for Money
4,4
Features
4,6
Ease of Use
4,3
Customer Support
4,4
93% recommended this app
Abraham A.

Your business needs this.

I've been using Apptoto for years and can't imagine my business without them.

Apptoto is extremely reliable. Truly a "set it and forget it" tool.


Susan H.

Cuts the monotony of reminder calls

Owning a salon means there are a lot of appointments to confirm. With Apptoto I can eliminate hours per week of monotonous phone calls to remind clients of their appointments. They can receive texts, emails or even voice calls to remind them of their appointments. Then they can confirm or cancel their appointments which also cuts down on “no shows” which means more productivity and more profits.

Apptoto is able to access information from your web based calendars and set and send reminders for any upcoming events. It is able to work with Google, Windows and iCalendar which means it’s not just for appointment based businesses. Wether you need to send reminders to staff of a meeting, invites to a social gathering, or send a quick message to clients Apptoto makes it a breeze!!

Apptoto also has a really cool feature that lets you send reminders to schedule your next appointment, ie; 6 week trim, 6 month check up, etc. You can send generic thank you’d through the app as well. The ability for costumers and clients to rate your business with the click of a button is a really neat feature that can greatly impact business in a positive way. It makes it so much easier to get those 5 star reviews when it’s so simple and convenient- no going to another website and searching for the business. Just one click and done! It takes the headache out of leaving feedback.

Apptoto is really full of great features and added bonuses that you can cater to your specific business!


Paul W.

A Consistent Failure to Do What it Says It Does.

If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.


Sherril W.

Highly Recommend

It saved us time and Money giving us a solution to our problem: We were stood up for inspection appointments continuously. We spend hours trying to get clients to confirm appointments to begin with. It is easy to set up and has great support.


Stephen S.

Awesome and Affordably Complete Appointment Reminder Platform

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!


Abraham A.
Industry: E-Learning
Company size: 2-10 Employees

Your business needs this.

Used Daily for 2+ years
Reviewed on 2019/11/21
Review Source: Capterra

I've been using Apptoto for years and can't imagine my business without them.

Apptoto is extremely reliable. Truly a "set it and forget it" tool.

Pros

You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

Cons

I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos!

At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Susan H.
Industry: Consumer Services
Company size: 11-50 Employees

Cuts the monotony of reminder calls

Used Daily for 1-5 months
Reviewed on 2020/01/11
Review Source: Capterra

Owning a salon means there are a lot of appointments to confirm. With Apptoto I can eliminate hours per week of monotonous phone calls to remind clients of their appointments. They can receive texts, emails or even voice calls to remind them of their appointments. Then they can confirm or cancel their appointments which also cuts down on “no shows” which means more productivity and more profits.

Apptoto is able to access information from your web based calendars and set and send reminders for any upcoming events. It is able to work with Google, Windows and iCalendar which means it’s not just for appointment based businesses. Wether you need to send reminders to staff of a meeting, invites to a social gathering, or send a quick message to clients Apptoto makes it a breeze!!

Apptoto also has a really cool feature that lets you send reminders to schedule your next appointment, ie; 6 week trim, 6 month check up, etc. You can send generic thank you’d through the app as well. The ability for costumers and clients to rate your business with the click of a button is a really neat feature that can greatly impact business in a positive way. It makes it so much easier to get those 5 star reviews when it’s so simple and convenient- no going to another website and searching for the business. Just one click and done! It takes the headache out of leaving feedback.

Apptoto is really full of great features and added bonuses that you can cater to your specific business!

Pros

So easy to set up and use, price point is very fair, multiple options for reminders, can integrate with lots of commonly used software.

Cons

The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars. This isn’t much of a hinderance to me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Paul W.
Industry: Automotive
Company size: 1 001-5 000 Employees

A Consistent Failure to Do What it Says It Does.

Used Daily for 2+ years
Reviewed on 2019/07/26
Review Source: Capterra

If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.

Pros

I love the features that the service provides, if only it would constantly work.

Cons

It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

Response from Go-Cort

Hello Paul,

We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again.

Apptoto Customer Success Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Sherril W.
Industry: Real Estate
Company size: 2-10 Employees

Highly Recommend

Used Daily for 2+ years
Reviewed on 2020/09/14
Review Source: Capterra

It saved us time and Money giving us a solution to our problem: We were stood up for inspection appointments continuously. We spend hours trying to get clients to confirm appointments to begin with. It is easy to set up and has great support.

Pros

It is easy to use and it integrates with the gmail calendar. It saved us sooo much time in reminders and rescheduling and time consuming contacts with clients that couldn't be reached easily.

Cons

There is nothing I didn't like about it. It did a great job for us!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stephen S.
Industry: Law Practice
Company size: 2-10 Employees

Awesome and Affordably Complete Appointment Reminder Platform

Used Daily for 1+ year
Reviewed on 2018/11/19
Review Source: Capterra

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

Pros

Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

Cons

There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 30 user ratings
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Apptoto Pricing

Apptoto Pricing

Starting from
US$29,00/month
Free Trial
Subscription
Value for money

Starter: $29/month
Plus: $59/month
Professional: $99/month
Group: $249/month

Apptoto can tailor larger plans to suit user needs.

Starter: $29/month
Plus: $59/month
Professional: $99/month
Group: $249/month

Apptoto can tailor larger plans to suit user needs.

Value for Money
4,4/5
Based on 30 user ratings
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Apptoto Features

Apptoto Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,6/5
Based on 30 user ratings
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Categories

Additional information for Apptoto

Additional information for Apptoto

Key features of Apptoto

  • Additional logins
  • Address book integration
  • Appointment management
  • Appointment page
  • Appointment scheduling
  • Auto replies & actions
  • Automated messages
  • Automatic reminders
  • Availability options
  • CSV/XML
  • Calendar management
  • Capture mobile numbers
  • Clio intgration
  • Conditional messages
  • Contact information extraction
  • Contact preferences
  • Custom add to calendar content
  • Custom fields
  • Custom message content
  • Custom message timing
  • Custom url
  • EMR/EHR integrations
  • Email reminders
  • Follow-up messages
  • Google calendar integration
  • Group appointments
  • HIPAA compliance
  • Import address books
  • In-calendar notifications
  • In-event commands
  • Mail-merge like fields
  • Microsoft Exchange integration
  • Mobile friendly
  • Multilingual messages
  • Multiple calendar support
  • Office 365 integration
  • One time messages
  • Online booking
  • Outlook calendar integration
  • Personalized voice reminders
  • Real time notifications
  • Recurring appointments
  • Rescheduling
  • Reserved number
  • SMS messaging
  • SQL databases
  • Salesforce integration
  • Time zone support
  • Two-way messaging
  • User management
  • Voice calls
  • iCalendar, CalDAV, CardDAV integration
  • iCloud integration

Benefits

  • Apptoto allows users to set more than one type of reminder per appointment and reach customers by email, SMS or voice call.
  • Users can customize message content as well as control message times using mail-merge like fields and scheduling messages to be sent relative to appointments or at a specific time.
  • Apptoto enables users to create and send automated follow-up messages based on specific conditions, for example, to remind customers to make their next appointment if they haven’t returned in 6 months.
  • Calendar integrations with Google Calendar, Outlook calendar, Office 365, and more, enable users to manage appointment reminders within their existing workflow and calendar.
  • Apptoto supports mobile friendly booking pages which enable clients to book appointments conveniently online from their mobile devices.

  • Apptoto FAQs

    Apptoto FAQs

    Below are some frequently asked questions for Apptoto.

    Q. What type of pricing plans does Apptoto offer?

    Apptoto offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Subscription

    Free Trial: Available

    Starter: $29/month Plus: $59/month Professional: $99/month Group: $249/month Apptoto can tailor larger plans to suit user needs.

    Q. What are the main features of Apptoto?

    Apptoto offers the following features:

    • Additional logins
    • Address book integration
    • Appointment management
    • Appointment page
    • Appointment scheduling
    • Auto replies & actions
    • Automated messages
    • Automatic reminders
    • Availability options
    • CSV/XML
    • Calendar management
    • Capture mobile numbers
    • Clio intgration
    • Conditional messages
    • Contact information extraction
    • Contact preferences
    • Custom add to calendar content
    • Custom fields
    • Custom message content
    • Custom message timing
    • Custom url
    • EMR/EHR integrations
    • Email reminders
    • Follow-up messages
    • Google calendar integration
    • Group appointments
    • HIPAA compliance
    • Import address books
    • In-calendar notifications
    • In-event commands
    • Mail-merge like fields
    • Microsoft Exchange integration
    • Mobile friendly
    • Multilingual messages
    • Multiple calendar support
    • Office 365 integration
    • One time messages
    • Online booking
    • Outlook calendar integration
    • Personalized voice reminders
    • Real time notifications
    • Recurring appointments
    • Rescheduling
    • Reserved number
    • SMS messaging
    • SQL databases
    • Salesforce integration
    • Time zone support
    • Two-way messaging
    • User management
    • Voice calls
    • iCalendar, CalDAV, CardDAV integration
    • iCloud integration

    Q. Who are the typical users of Apptoto?

    Apptoto has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Apptoto support?

    Apptoto supports the following languages:

    English

    Q. What type of pricing plans does Apptoto offer?

    Apptoto has the following pricing plans:

    Subscription

    Q. Does Apptoto support mobile devices?

    We do not have any information about what devices Apptoto supports

    Q. What other apps does Apptoto integrate with?

    Apptoto integrates with the following applications:

    Clio, Google Calendar, Microsoft 365, Microsoft Outlook, Salesforce Sales Cloud, Smith.ai Chat

    Q. What level of support does Apptoto offer?

    Apptoto offers the following support options:

    Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs, Forum