Honestly

Honestly

Honest employee & customer feedback collection

5/5 (4 reviews)

Honestly Overview

Honestly is a provider of cloud-based software for the collection of employee and also customer feedback for the purpose of improving business performance. Scalable to meet the needs of growing organizations and Enterprise-level users, the solution also promises to analyze the gathered feedback and engagement to provide actionable insights around enhancing working practices, retaining valuable employee talent and also raising satisfaction levels. Such feedback is collected via a system of automated pulse surveys geared to measuring certain areas, while allowing custom, branded surveys to be created around tailored questions. Honestly claims to be capable of handling the engagement of a workforce numbering in the tens of thousands and supporting over 25 global languages.

Boasting analytical and reporting capabilities that include custom dashboard-based visualizations, the web-based system is also multi-channel. Feedback can not only be collected through the browser, but also via email, mobile and indeed Honestly's own purpose-built terminal stands. Supported by a trio of native smartphone apps for iOS and Android devices, Honestly Engage provides on-the-move employees with remote access for answering regular surveys, submitting anonymous feedback to employers securely, voicing concerns, suggesting improvements and also checking personal engagement ratings against peers. Honestly Manager then receives incoming feedback notifications and allows responses to be posted to employees or customers, read and managing incoming feedback as it happens. Lastly, Honestly Terminal converts an iOS (iPad) or Android tablet into its own feedback terminal, connecting to a valid Honestly account via management code login.

Pricing

Starting from
€3,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, Germany, United States

Supported Languages

Czech, Danish, Dutch, English, Finnish and 11 others, French, German, Hungarian, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

Honestly Reviews

Overall rating
5/5
100% positive reviews
4
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Philipp A.

Honestly is the most flexible Employee Engagement software out there

Used Daily for 1-5 months
Reviewed on 2018/06/11
Review Source: Capterra

Knowing what the strengths and weaknesses of our company, our team and processes are - which usually employees do not dare to communicate so honestly. Plus our employees felt seen and appreciated and were thus more motivated.

Pros

I really love how intuitive Honestly is and just how much you can do with it.

- Easy setup
- Automated pulse survey (extensive set of relevant questions but which can also be deactivated if you want)
- You can also create your own custom surveys which is really handy if you want complete freedom over your questionnaire
- Multiple feedback channels: E-Mail, Mobile App or even via Feedback Terminal
- Our employees love it

And one more thing I would like to point out is their wonderful support team. They really go above and beyond to make their customers happy (At least we are super-happy!)

Highly recommended for everyone who is looking into employee engagement solutions or wants to replace out-dated annual employee surveys.

Cons

Honestly (pun intended), can't think of anything here. Just one thing I would like to note: it would be best to have an HR manager really dedicated to the topic of employee feedback.

It is one thing to get all the valuable feedback from your employees, but you also need to ACT on it. Luckily, Honestly provides us with the insights to do just that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Honestly makes annual employee engagement surveys obsolete

Used Daily for 1-5 months
Reviewed on 2018/06/11
Review Source: Capterra

Pros

We realized that in order to be successful in the long-term, we need to focus on employee engagement.

Traditional annual engagement surveys are slow and require a lot of planning and effort. On the other side, there's Honestly.

The setup of Honestly is a breeze, basically after 5 minutes I was able to launch my pulse survey to all of my employees. The surveys can be scheduled flexibly, we chose the weekly option to get new data every week so we can act on it immediately. The employees receive an email or a push notification (which can also be freely configured) to fill out a 2-minute survey and as soon as there is enough data to ensure anonymity, the dashboard gets filled with data (a magic moment if you witness it for the first time).

It's just really fun to scroll through all the feedback, apply filters and get to new ideas on how to improve your employee engagement score.

Cons

None that I can think of. Just as a recommendation I'll like to have also the daily frequence to put in some of our surveys, so we can act on it immediately.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer

Employee engagement done right great for enterprises AND small companies

Used Daily for 1-5 months
Reviewed on 2018/06/19
Review Source: Capterra

Pros

- multiple languages supported
- anonymity of employees
- a variety of feedback channels: email, app, web, feedback terminal
- pulse surveys (great for discovering problematic areas in the workforce)
- customizable surveys (great for ad hoc one-off surveys)

All in all, Honestly satisfies all of our needs and is a full-fledged employee engagement solution.

Highly recommended.

Cons

Nothing major that I could think of right now. Maybe rergading the languages, Russian could be added.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Merle F.

Great tool to collect anonymous feedback.

Used Monthly for 1-5 months
Reviewed on 2018/06/05
Review Source: Capterra

Able to collect anonymous feedback from employees all over the world.

Pros

I really like how easy it is to create surveys. The dashboard helps us a a lot to get a great overview on the results of the surveys.
Also the customer service is great!

Cons

One thing that I don't like is that Surveys can not be send out right away. Also it would be nice to have a download option for the statistics on the dashboard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Honestly Pricing

Starting from
€3,00/month
Pricing options
Free Trial
Subscription
Value for money

Employee Engagement: €3 per employee per month

(Get up to 8 months for free for annual and two-year contracts, custom enterprise plans are also available.)

Customer Experience: Request a custom quote

Honestly Features

  • API
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics

  • Activity Dashboard
  • Activity Tracking
  • Applicant Tracking
  • Automatic Notifications
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Third Party Integration

Additional information for Honestly

Key features of Honestly

  • API
  • Ad hoc reporting
  • Analytics and reports
  • Automated employee pulse surveys
  • Automated scheduling
  • Automatic reminders
  • Categorization
  • Charting
  • Custom survey URLs
  • Custom survey creation
  • Customizable branding
  • Customizable categories
  • Customizable questions
  • Customizable reporting
  • Dashboard creation
  • Data import/export
  • Employee anonymity
  • Employee lifecyle
  • Engagement anlytics
  • Feedback automation
  • Feedback collection
  • Filtered views
  • GDPR compliant
  • Manager self service
  • Mobile integration
  • Multi-language
  • Multi-language support (over 25 languages)
  • Multi-location
  • Multiple user accounts
  • Net promoter score (NPS)
  • PDF conversion
  • Pulse surveys
  • Question library
  • Ratings & reviews
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time notifications
  • Real time reporting
  • Remote updates
  • Reporting & statistics
  • Scheduled reporting
  • Survey management
  • Surveys & feedback
  • Terminal support
  • Text analysis
  • Two-factor authentication
  • Video support

Benefits

  • Honestly is a cloud-based, multi-channel feedback collection solution that promises to encourage honest, anonymous employee and customer engagement to produce actionable insights for driving business performance.
  • Weekly pulses and custom surveys enable businesses and employers to drill down deeper into the perceived success of working practices, with employees invited to respond anonymously without exposure.
  • GDPR Compliance protects sensitive data according to EU laws, while international Enterprise-wide deployment is facilitated with support for over 25 languages.
  • Available purpose-built feedback terminals can be deployed by Enterprise businesses and employers of blue collar workers (often without mobile phone or email access) and other staff working off of the typical office grid.
  • Mobile apps for iOS and Android include Honestly Engage and Honestly Manager for submitting and monitoring feedback natively on smartphones, while Honestly Terminal delivers account linked terminal access to tablet devices.
  • Honestly FAQs

    Below are some frequently asked questions for Honestly.

    Q. What type of pricing plans does Honestly offer?

    Honestly offers the following pricing plans:

    Starting from: €3,00/month

    Pricing model: Subscription

    Free Trial: Available

    Employee Engagement: €3 per employee per month

    (Get up to 8 months for free for annual and two-year contracts, custom enterprise plans are also available.)

    Customer Experience: Request a custom quote

    Q. What are the main features of Honestly?

    Honestly offers the following features:

    • API
    • Ad hoc reporting
    • Analytics and reports
    • Automated employee pulse surveys
    • Automated scheduling
    • Automatic reminders
    • Categorization
    • Charting
    • Custom survey URLs
    • Custom survey creation
    • Customizable branding
    • Customizable categories
    • Customizable questions
    • Customizable reporting
    • Dashboard creation
    • Data import/export
    • Employee anonymity
    • Employee lifecyle
    • Engagement anlytics
    • Feedback automation
    • Feedback collection
    • Filtered views
    • GDPR compliant
    • Manager self service
    • Mobile integration
    • Multi-language
    • Multi-language support (over 25 languages)
    • Multi-location
    • Multiple user accounts
    • Net promoter score (NPS)
    • PDF conversion
    • Pulse surveys
    • Question library
    • Ratings & reviews
    • Real time analytics
    • Real time data
    • Real time monitoring
    • Real time notifications
    • Real time reporting
    • Remote updates
    • Reporting & statistics
    • Scheduled reporting
    • Survey management
    • Surveys & feedback
    • Terminal support
    • Text analysis
    • Two-factor authentication
    • Video support

    Q. Who are the typical users of Honestly?

    Honestly has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Honestly support?

    Honestly supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish

    Q. What type of pricing plans does Honestly offer?

    Honestly has the following pricing plans:

    Subscription

    Q. Does Honestly support mobile devices?

    Honestly supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Honestly integrate with?

    We do not have any information about what integrations Honestly has

    Q. What level of support does Honestly offer?

    Honestly offers the following support options:

    Online Support, Phone Support

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