About Rent Manager
Rent Manager is award-winning property management software built for residential, commercial, and short-term-stay portfolios of any size. The program’s fully customizable features include a double-entry accounting system, maintenance management/scheduling, marketing integration, mobile applications, more than 450 insightful reports, and an API that integrates with the best PropTech providers in the market.
Powerful enough to support large portfolios, yet flexible enough to be customized to each individual unit, Rent Manager is for companies—global enterprises and mom-and-pops—that manage all varieties of properties.
Users can access their data anywhere—in the field, on an emergency maintenance call, in the office, or at home. Rent Manager offers flexible platform options including Rent Manager Online and Rent Manager Express, as well as intuitive mobile tools like rmAppSuite Pro and rmResident. Accept payments, complete inspections, run reports, communicate with tenants, and much, much more.
Pricing starting from:
US$200,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Rent Manager
Key benefits of Rent Manager
Rent Manager is a fully integrated property management, accounting, CRM, marketing, reporting, and facility-maintenance software suite that enables users to manage all types of properties.
Users can completely customize the platform and reconfigure multiple aspects; including how reports and documents are generated, the appearance of the interface, and which information is displayed on a user-by-user basis.
The double-entry accounting system allows users to track every aspect of their business’ finances—whether they manage a single community or hundreds of properties.
Rent Manager helps reduce time spent on routine tasks by streamlining daily activities, letting users invest more time in growing their business. Using the rmAppSuite Pro mobile app, property managers can access their data in the field to conduct inspections, communicate with tenants, track violations, read meters, and more, directly from their smartphone.
Rent Manager also provides more than 450 built-in reports designed to help users answer important questions about their operations—from the financial status of their portfolio to services issues, vacancies, rent roll, leasing, and more.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
US$200,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Rent Manager
Images
Features
Total features of Rent Manager: 121
Alternatives
Entrata
QuickBooks Desktop Enterprise
QuickBooks Desktop Pro
AppFolio Property Manager
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helped us grow from 200 to 2,000 units
Reviewed on 2018/11/30
Helped us automate our process and develop systems that allowed us to scale our business fast.
Helped us automate our process and develop systems that allowed us to scale our business fast.
Pros
The capacity to handle all aspects of property management. Maintenance work orders, financial management, automated reporting, owner and tenant login, web based and modern. I have tried all the competitors and none covered all the bases quite like RM.
Cons
No complaints. Any details we were looking for improvement on have been added through one of their updates. RM is progressive and always coming out with improved features and updates to the software.
Response from London Computer Systems
Hi Jesse,
Thank you so much for your feedback! We're glad to hear Rent Manager has been able to help you run and scale your business. If there is ever a particular feature you'd like to see added, feel free to give us a call or submit a request here: https://www.rentmanager.com/customer-resources/customer-support/submit-a-feature-request/.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Rent Manager
Reviewed on 2020/02/20
Good product and support. I primarily changed because of the online payment fees assessed. Much too...
Good product and support. I primarily changed because of the online payment fees assessed. Much too high, but, consistent with most other products. I found a product that did not charge for online payments. Having complications with that product in features, functionality and service though....maybe that is why others charge.
Pros
Good batch reporting and formating capability
Strong accounting features
Excellent Owners portal...even though most owners do not use. Strong sales tool for Management Company.
Relatively intuitive
Consistent logic
Cons
Mobile application was just rolling out. I did not convert to the mobile solution due to plans to convert to another software. New mobile application might solve some of the Cons.
Pricing: Per seat pricing, set up fee for each additional seat, mobile, web integration, etc. modules additional costs. However, the biggest issue was the $1.50+ charge for Residents to pay online using E-checks. If you have 1000 units paying online, cost is $1500 per month. Too much.
LImited integration with various online posting services.
Response from London Computer Systems
Hi Scott, Thank you for your review. It is possible to pass all epay fees to tenants vs the management company covering the cost, similar to other online credit card processing fees. If this is something you might be interested in, we can gladly help initiate the conversation with Zego to make the switch.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Transitional Issues
Reviewed on 2017/12/14
Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has...
Since RentManager upgraded us to "Premium" support - we have had a higher success rate. Casey has been amazing and VERY responsive. Britany
has also been extremely helpful.
A comparable feature request was finally successfully completed.
We are hoping that we do not have to change companies, but rather, RentManager assists us to be 100% functional for our customer needs.
To date, we have lost 18 homes due to technical issues with our software (email, etc). This is a significant and irreparable loss. I communicated these concerns with Casey and he did his very best to advocate for us in updates to the email information, report functionality, reconciliations and more.
Pros
Provides us with tools to manage effectively.
Allows for reports, letters, media, and more to be used.
Cons
Transitioning from RentManager Xi has been a nightmare.
Marketing formats 100% changed.
Owner information lost in the transition (and more)
Not all Technical support staff on "ground floor" calls were knowledgeable enough to answer questions - some even answering questions/providing information that was incorrect (costing hours of time/money/loss of owners)
API information to Zillow is delayed longer than 3 days or more before being able to be seen on their site.
Low/Zero response to new function requests - even though they provide a way to submit - response is zero.
Medium Response to comparable feature from Xi request - WITH
Response from London Computer Systems
Hi Kristi,
Thank you for your feedback. We are happy to hear that Casey, your Premium Support Representative, has been able to help solve some of the issues you have expressed. We apologize for any inconvenience during your conversion to RM12. This feedback as well as all notes from your interactions with Casey have been sent to upper management to review as we continually strive provide the best service to our customers. We would also like to speak with you further. We will have our Sales and Account Manager reach out to you.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Decent software for daily use.
Reviewed on 2018/05/21
Once everything was set up, the software was relatively user friendly and had a lot of capacity for...
Once everything was set up, the software was relatively user friendly and had a lot of capacity for maintaining information in a multitude of departments within the company.
Pros
This software can link your to a multitude of websites that really aid in effective marketing strategies. There are many different reports that can be ran that are beneficial to a multitude of departments. Generating documents and keeping track of document history was effortless. The customer support for this software is fantastic!
Cons
It can be a little tricky to set the software up to function how you need it too. When setting Rent Manager up to link information directly to our company's website and third party marketing websites, it was so tricky I had to spend a great deal of time with customer support to get things running how they should. Also, creating new reports was tricky and only one person in the company knew how to do it.
Response from London Computer Systems
Hi Dana,
Thank you for your review! Our customer support team really appreciates the shout out. If you ever need assistance with custom reports in the future, our Professional Service team would be more than willing to help out. They work with customers every day creating custom reports, custom tabs, custom integrations, and more. We also offer training such as our RM12 Scripting Virtual Classroom and weekly webinars stored in Rent Manager University.
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Wealth of Features & Could Always Use a Few Tweaks
Reviewed on 2017/05/19
Pros
It is a tenant-centric platform, allowing our residents to see their accounts and pay on-line, thereby reducing our central office workload. We operate 15 or so entities with RM and a handful with QuickBooks. From a financial analyst viewpoint, I prefer QB, because of the easy export features. Still, we have 1,300 + tenants and are re-building occupancy at newly acquired mobile home parks, so our focus is on providing the best face for our residents. QB was not doing that for us. This is a more comprehensive program tailored for the rental world
Cons
For some inexplicable reason, report exports to Excel do not carry the formulas over. It is a huge time waster for those of doing a repetitive analysis of multiple companies. I can only think this relates to some licensing issue. QB does it automatically and I miss that. In fact, I resent that RM does not provide that functionality and don't understand why they wouldn't provide this time and money saving convenience to their customer base.
Response from London Computer Systems
Hi Freehold Real Estate LLC,
Thank you for your review. I apologize that you have been having issues with our export to Excel function. We greatly appreciate your feedback on your software and I will pass your review on to the appropriate parties in our company for further examination and review.
Rent Manager FAQs
Below are some frequently asked questions for Rent Manager.Q. What type of pricing plans does Rent Manager offer?
Rent Manager offers the following pricing plans:
- Starting from: US$200,00/month
- Pricing model: Subscription
- Free Trial: Available
Rent Manager offers several per-unit pricing options including standalone solutions and an online version which can be tailored to each business. Contact Rent Manager for detailed pricing information.
Q. Who are the typical users of Rent Manager?
Rent Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Rent Manager support?
Rent Manager supports the following languages:
English
Q. Does Rent Manager support mobile devices?
Rent Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rent Manager integrate with?
Rent Manager integrates with the following applications:
AvidXchange, Birdeye, Breezeway, ButterflyMX, CredHub, HENRI, HOALife, HappyCo, Latchel, LeaseHawk, LivoSecure, NetVendor, Opiniion, PayRent, Property Meld, Quadient Accounts Payable Automation, RainMaker, RentCheck, RentViewer, Rently, Rentsync, Second Nature, ShowMojo, Spherexx ILoveLeasing, Spherexx.com, Tenant Turner, Zego, Zumper, zInspector
Q. What level of support does Rent Manager offer?
Rent Manager offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
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