Productive

Pros

I've implemented Productive as a project management tool into my company ENTG 3 years ago. We are providing numerous digital services to our clients and big chunk of that is also production. When I tried it it was still in the early phases but basics as task and time management and contacts were covered. Since then, Productive had upgraded by listening to it's users like us into a tool that you can use for running a whole organization. We have our sales pipeline, our project management and profitability reports, scheduling from recently and even invoices creation through 1 click. Would really warmly recommend it to everyone that don't feel like bothering and paying to 5 different systems in order to get the same results that Productive can make in just one.

Cons

Mobile app is still not performing in the optimium experience like the web app, but it's still very usable and improving daily.

Pros

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Cons

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Pros

Productive is great because I have an overview of every segment of my company in one place. From sales, scheduling projects, communication management, employee management all the way to the reporting. We were paying multiple software apps, which was not only expensive but also confusing and time wasting. With Productive costs were cut down significantly. The support team is very responsive, always available and fast in helping us solve our issues.

Cons

It takes some time for setting up the organization and getting everybody on board, but with Productive help center and their support team that was done in a jiffy. The software is a bit robust due to its wide pallet of functionalities, so it has a bit steep learning curve.

Pros

It really has the potential to unify the agency processes and eliminate the need for several tools. It brings together time tracking, project management, CRM and sales, financials, invoicing. One of the really cool options is the fact that you can use as much or as little features that you need. You adjust the software to your sales and business process not the other way around.

A special hat-tip goes to the support team. They were readily available, helpful, really went an extra mile to help out, even came to our office and did a presentation and training even before we signed up for the software. I am in this industry for more than a decade and rarely does one see support team with so much passion about their product and their willingness to explain all the possible details. Highly recommended!

Cons

In some rare occasions there are minor issues with synchonisation between time entries made from the website, mobile app and desktop widget. However, when we reported those issues, team was quick to fix them and continiously offered help.

Pros

My main issue in the past with other software was that they were too complex, had too many features or had too much of a learning curve. Productive on the other hand is easy to get your head around and start working with from day one.

Our team has now been using Productive for almost 2 months and we're active on it daily. The main features we use are creating sales (which is essentially leads), creating projects (in our case new client projects), calculating project costs, creating tasks and assigning them to team members and sharing the project with clients via the dashboard.

What's more is that Productive have outstanding customer service, I actually just received a letter in the mail today written by their team which proves they're ready to go above and beyond for their users.

Lastly, their price point is unbeatable. The Pricing page says it all and compared to the other software out there, Productive is easily the best value for money.

Cons

Small bug with the hourly rate when creating a new project.