GeoPal

4.7 (10)
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Mobile workforce management software for multiple industries

About GeoPal

GeoPal is a cloud-based service with supplementary mobile app support, offering job dispatch and management features for businesses providing field services. Providing flexible configuration and customization options that enable it to match most industry workflows, GeoPal's cloud platform crucially connects with two companion apps for Android and iOS.

Hosted on Amazon AWS, the system allows dispatchers to rapidly drag-and-drop jobs on to a field worker's planner timeline for them to receive and accept. Worker location is then tracked alongside their hours and completion progress, feeding back GPS updates every 5 minutes and plotting their location on the Google Maps display. Jobs, customers and asset locations can also be viewed, with asset status denoted by color-coding and updated from the mobile app or from a remote sensor. GeoPal has its own Internet of Things (IoT) engine for sending back maintenance or repair requests, while its application of business workflow logic also runs in the background to automate certain response tasks.

In addition, the GeoPal mobile app promises a similar high level of customization and can be tailored to the exact requirements of businesses across service industries. Field workers use the Android and iOS apps to receive and accept jobs assigned to them, view directions to the job location, check-in once at the target site, and follow job workflow steps. Workflows can be configured to match each job's data requirements without coding, while custom reporting, mobile signature capture, photo annotations, plus barcode/RFID scanning are just some of the extra features available.


Key benefits of GeoPal

  • GeoPal is a cloud-based software solution with companion mobile app for managing mobile field workforces across a diverse array of facilities management and support services, spanning multiple sectors.

  • Hosted on Amazon AWS, the GeoPal cloud platform offers browser-based access to drag-and-drop job scheduling that then dispatches assigned jobs to field workers via the mobile app.

  • GeoPal cloud platform features also include real-time mapping of field worker locations, jobs and customers, plus the plotting of physical assets with service status which can be updated via Internet of Things (IoT) sensors.

  • GeoPal's iOS and Android companion apps for smartphones support other key features including a mobile workflow form and custom reports builder.

  • The platform's own IoT interface and rules engine sends messages and events back to the GeoPal system that can be used to track the status of remote assets.

  • Images

    GeoPal Software - The GeoPal mobile app has a customizable home screen that can be configured to fit business and user requirements
    GeoPal Software - Jobs can be viewed on a map within the GeoPal mobile app, with pin markers that can be tapped to open the full job details
    GeoPal Software - The GeoPal mobile app's new jobs list enables field workers to view new jobs assigned to them, and can be filtered by date, priority, distance, and more
    GeoPal Software - Field workers are able to accept or reject jobs from within the GeoPal mobile app, and must enter a reason if choosing to reject
    GeoPal Software - The navigate-to-location function within the GeoPal mobile app allows field workers to navigate to an accepted job location via mapped directions
    GeoPal Software - Upon a field worker completing a job's workflow steps on the GeoPal mobile app, the job start time is timestamped
    GeoPal Software - The GeoPal mobile app boasts over 70 workflow step types include a pick-list step where asset condition can be selected from excellent to N/A
    GeoPal Software - The GeoPal mobile app's job workflow includes the ability to capture photos and videos, with photos automatically timestamped and GPS tagged
    GeoPal Software - Photos taken within the GeoPal mobile app can be annotated in multiple colours, with lines, arrows, and text
    GeoPal Software - GPS location scanning enables the capture of job GPS locations within the GeoPal mobile app
    GeoPal Software - Within the GeoPal mobile app, GPS locations can be picked by dropping a pin onto map and satellite views
    GeoPal Software - Multiple PDFs can be attached to jobs to be viewed in the field and annotated where necessary
    GeoPal Software - The Camscanner feature within the GeoPal mobile app allows documents to be scanned and digitized into the system
    GeoPal Software - Customer signatures can be captured within the GeoPal mobile app as proof of service or delivery
    GeoPal Software - GeoPal for mobile supports barcode and RFID scanning, aiding the capture of delivered assets or recording the parts employed within a job
    GeoPal Software - Multiple documents can be attached to each job, then opened and viewed by field workers within the GeoPal mobile app
    GeoPal Software - Parts usage capturing via the GeoPal mobile app allows the parts used on a job to be logged, using the details to generate pricing quotes for customers
    GeoPal Software - Field workers can view customer or contact histories from within the GeoPal mobile app, detailing all prior jobs completed
    GeoPal Software - Color-coded pointers show the locations of assets on a map view within the the GeoPal mobile app, with the colors denoting asset statuses
    GeoPal Software - Job progress and time can be paused within the GeoPal mobile app to mark the end of a working day, then resumed the next morning
    GeoPal Software - The calendar view within the GeoPal mobile app shows all the scheduled jobs for the coming week and beyond
    GeoPal Software - GeoPal's Mobile Workflow Forms Builder allows mobile forms to be created from template and published to the GeoPal mobile app without any coding required
    GeoPal Software - GeoPal has its own custom report builder that allows branded reports to be generated from custom layouts
    GeoPal Software - GeoPal boasts business workflow logic that allows business rules to run in the background to automate tasks such as sending SMS messages
    GeoPal Software - The location of field workers can be viewed and monitored in real time through Google Maps integration from within the cloud-based GeoPal platform
    GeoPal Software - Asset and part management support includes the ability to upload asset lists from spreadsheet or API, with their locations plotted on a Google Maps view and color-coded to represent current status
    GeoPal Software - Restful API and web scripting support can be utilized to integrate GeoPal with third-party systems
    GeoPal Software - The GeoPal dashboard can be customized to include certain data visualization widgets for summarizing various aspects of jobs performance
    GeoPal Software - Dashboard-based productivity reports can be filtered by teams or individuals, highlighting data such as time spent on billable work as a percentage of total shift time
    GeoPal Software - Asset reporting visualizes asset data such as the number of assets currently in service, those out of service, plus those that require repair work
    GeoPal Software - Compliance reports detail the number of completed vehicle inspections or those still pending, along with the results of audits and inspections
    View 32 more
    GeoPal video
    GeoPal Software - The GeoPal mobile app has a customizable home screen that can be configured to fit business and user requirements
    GeoPal Software - Jobs can be viewed on a map within the GeoPal mobile app, with pin markers that can be tapped to open the full job details
    GeoPal Software - The GeoPal mobile app's new jobs list enables field workers to view new jobs assigned to them, and can be filtered by date, priority, distance, and more
    GeoPal Software - Field workers are able to accept or reject jobs from within the GeoPal mobile app, and must enter a reason if choosing to reject
    GeoPal Software - The navigate-to-location function within the GeoPal mobile app allows field workers to navigate to an accepted job location via mapped directions
    GeoPal Software - Upon a field worker completing a job's workflow steps on the GeoPal mobile app, the job start time is timestamped
    GeoPal Software - The GeoPal mobile app boasts over 70 workflow step types include a pick-list step where asset condition can be selected from excellent to N/A
    GeoPal Software - The GeoPal mobile app's job workflow includes the ability to capture photos and videos, with photos automatically timestamped and GPS tagged
    GeoPal Software - Photos taken within the GeoPal mobile app can be annotated in multiple colours, with lines, arrows, and text
    GeoPal Software - GPS location scanning enables the capture of job GPS locations within the GeoPal mobile app
    GeoPal Software - Within the GeoPal mobile app, GPS locations can be picked by dropping a pin onto map and satellite views
    GeoPal Software - Multiple PDFs can be attached to jobs to be viewed in the field and annotated where necessary
    GeoPal Software - The Camscanner feature within the GeoPal mobile app allows documents to be scanned and digitized into the system
    GeoPal Software - Customer signatures can be captured within the GeoPal mobile app as proof of service or delivery
    GeoPal Software - GeoPal for mobile supports barcode and RFID scanning, aiding the capture of delivered assets or recording the parts employed within a job
    GeoPal Software - Multiple documents can be attached to each job, then opened and viewed by field workers within the GeoPal mobile app
    GeoPal Software - Parts usage capturing via the GeoPal mobile app allows the parts used on a job to be logged, using the details to generate pricing quotes for customers
    GeoPal Software - Field workers can view customer or contact histories from within the GeoPal mobile app, detailing all prior jobs completed
    GeoPal Software - Color-coded pointers show the locations of assets on a map view within the the GeoPal mobile app, with the colors denoting asset statuses
    GeoPal Software - Job progress and time can be paused within the GeoPal mobile app to mark the end of a working day, then resumed the next morning
    GeoPal Software - The calendar view within the GeoPal mobile app shows all the scheduled jobs for the coming week and beyond
    GeoPal Software - GeoPal's Mobile Workflow Forms Builder allows mobile forms to be created from template and published to the GeoPal mobile app without any coding required
    GeoPal Software - GeoPal has its own custom report builder that allows branded reports to be generated from custom layouts
    GeoPal Software - GeoPal boasts business workflow logic that allows business rules to run in the background to automate tasks such as sending SMS messages
    GeoPal Software - The location of field workers can be viewed and monitored in real time through Google Maps integration from within the cloud-based GeoPal platform
    GeoPal Software - Asset and part management support includes the ability to upload asset lists from spreadsheet or API, with their locations plotted on a Google Maps view and color-coded to represent current status
    GeoPal Software - Restful API and web scripting support can be utilized to integrate GeoPal with third-party systems
    GeoPal Software - The GeoPal dashboard can be customized to include certain data visualization widgets for summarizing various aspects of jobs performance
    GeoPal Software - Dashboard-based productivity reports can be filtered by teams or individuals, highlighting data such as time spent on billable work as a percentage of total shift time
    GeoPal Software - Asset reporting visualizes asset data such as the number of assets currently in service, those out of service, plus those that require repair work
    GeoPal Software - Compliance reports detail the number of completed vehicle inspections or those still pending, along with the results of audits and inspections

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    Reviews

    Overall rating

    4.7 /5
    (10)
    Value for Money
    4.5/5
    Features
    4/5
    Ease of Use
    4.6/5
    Customer Support
    4.8/5

    Already have GeoPal?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 10
    Verified Reviewer
    Overall rating
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Flexible, less paperwork, less dependency on staff, & it enhances my workforce management...

    Reviewed on 2018/04/08

    The best benefit (that was a little unsure of before) is that it works offline too, increase my...

    The best benefit (that was a little unsure of before) is that it works offline too, increase my store and office workers' productivity, and monitoring is easier than before. No more paperwork :-)

    Pros

    I love the dedicated approach to capture the data in any form and it works well (if not great) with annotations, electronic signatures, and images. Very happy with template design that include logic script and monitoring of real-time progress is possible.

    Cons

    Its not for every business vendor. Afterall, efficiency improvement is a must for every enterprise, so better ask the vendor before you buy this. I didn't have any problems, but I've to upgrade my RAM according to manufacturer's recommendations.

    Response from GeoPal Solutions

    Dear GeoPal customer,

    Thank you for your review, it's always a pleasure to hear from our clients. If there is anything we can do to further improve your experience, don't hesitate to let us know.

    Kind regards,

    GeoPal support

    Morgan
    Overall rating
    • Industry: Government Administration
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A real world review

    Reviewed on 2018/11/30

    We have transformed & quadrupled our output of home inspections using GeoPal. It's impossible to...

    We have transformed & quadrupled our output of home inspections using GeoPal. It's impossible to imagine how that would have been done without this tool.

    Pros

    Ease of use facilitated quick uptake and a quicker return on investment. The GeoPAl API made it easy for us to integrate with other systems.

    Cons

    It would be nice to be able to turn off device tracking globally and/or per user.

    Response from GeoPal Solutions

    Hey Morgan,

    Thanks a million for the review - it's brilliant to get such great feedback from a client using GeoPal on a daily basis.

    In terms of device tracking, it is turned on as a default but can be turned off on each individual device using the handset itself. I will put you in touch with support to run though this.

    At present you are not able to turn device tracking on/off globally in the admin section but I will definitely feed this back to the product team.

    Thanks a million for the positive words.
    Kieran.

    John
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Clearhill Customer Review

    Reviewed on 2014/09/25

    Our first venture into mobile service management could not have been made much smoother due to the...

    Our first venture into mobile service management could not have been made much smoother due to the expert advise of the Geopal team. Their easy to use templates give excellent flexibility in allowing us to extract vital data from jobs that would otherwise be lost. The visibility of completed jobs has given us information we can rely on and has increased our productivity through analysis.

    We now identify every asset in our operation through Geopal and can easily perform a range of functions to make us better at what we do and more importantly, better than our competition.

    Response from GeoPal Solutions

    We are delighted to be working with Clearhill, and happy that GeoPal has contributed to the success of your business. Thank you.

    Richard
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    GeoPal - Improving Business Performance with a Mobile Workforce solution

    Reviewed on 2015/02/03

    Providing customers with a streamlined approach to data capture, mobile workforce management and...

    Providing customers with a streamlined approach to data capture, mobile workforce management and real time reporting in a digital environment GeoPal is designed to increase productivity, reduce costs, enhance asset management and improve business processes.

    Allsop Consulting offer the GeoPal platform and provide bespoke solutions tailored to customer needs including accurate proof of delivery, lone worker protection and any form of digital information and multimedia capturing.

    GeoPal reduces time spent on manual processing, and strengthens team collaboration. It also allows users to capture images, video, diagnostics, and signatures, and, it implements secure data control to protect customers and staff.

    GeoPal provides the ability to streamline form-based business processes, allowing operatives to spend more time in the field, sending the latest job information directly back to the office for analysis, and reacting to further requests for services without the need to receive paper confirmation. Location mapping allows the administrator to optimally schedule tasks to the most suitable operative. The ability to take photographs, annotate drawings and accept signatures as part of the form filling process ensures an efficient and cost effective solution that dramatically cuts down the amount of administrative duplication of information.

    Oren
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    Mobile Workforce Data Management

    Reviewed on 2014/09/26

    GeoPal has helped our client base in managing, monitoring and locating their mobile staff. The...

    GeoPal has helped our client base in managing, monitoring and locating their mobile staff. The template design is user friendly with the ability to add enhanced "smart steps" and logic scripts.

    By using the dispatching and job grid features, our clients are able to schedule jobs, monitor the progress in real time and ensure they have the most up to date information for quality of service and billing.

    We have written the switches to integrate data from GeoPal to SQL via API and further integration into ERP solutions like SAP.

    Support by the GeoPal team has been excellent. Help Desk requests are handled timeously with quick resolution and advice.

    Response from GeoPal Solutions

    Azcom Systems have delivered GeoPal to numerous large clients in diverse sectors in South Africa. It is a pleasure working with Oren and his team. Thank you.

    Showing 5 reviews of 10 Read all reviews

    GeoPal FAQs

    Below are some frequently asked questions for GeoPal.

    GeoPal offers the following pricing plans:

    • Starting from: US$40.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Request a free demo and pricing quote through the GeoPal website.

    GeoPal has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000

    GeoPal supports the following languages:

    English, Spanish

    GeoPal supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    GeoPal integrates with the following applications:

    Dynamics 365 Business Central, Microsoft SharePoint

    GeoPal offers the following support options:

    Email/Help Desk, Phone Support, Chat

    Related categories

    See all software categories found for GeoPal.