About OurPeople

OurPeople is a mobile-first communication, content distribution and engagement platform designed for hourly and non-desk workforces, which aims to simplify content distribution and increase engagement across organizations. The system connects workforces, enables the solicitation of constructive feedback, offers a microlearning system, and support for employee onboarding, and more.

With OurPeople, users can communicate with employees through any device, and track which communications have been read. Skills and job roles assigned to team members create a profile which defines the colleagues they can contact, information they can access, and messages they receive. Custom tags allow managers to reach out to different departments, groups, or individuals based on their skills, locations, or roles. The manager console in Our People enables the collection of team feedback through custom surveys. Push notifications alert employees to new surveys, and automated reminders are delivered for any surveys which have not been completed. Open questions also allow employees to provide detailed responses in a chat-style format.

OurPeople’s employee onboarding tools support the delivery of induction content tailored to individual roles, directly through the employee’s smartphone. Any training updates can be shared with all existing and new employees, and regular knowledge quizzes can be scheduled to test employee understanding of specific business areas. Drag-and-drop checklist creation and predefined templates allow managers to provide employees with detailed instructions for completing tasks and ensure that work is carried out. Historical data and drill-down capabilities enable the identification of specific areas requiring improvement. OurPeople also reports on employee interactions, responses to communications, training progress, and more.

Key benefits of OurPeople

  • Team messaging allows managers to communicate with employees, with the ability to target messages based on roles, departments, or skills, and insight into which employees have viewed each message.

  • Forms and checklists can be created using the drag-and-drop editor and library of templates, with multiple question types, mandatory and optional responses, automatic sharing of forms, and more.

  • Employee feedback can be collected in real-time through custom surveys, and push notifications automatically alert employees of new surveys and remind them to respond.

  • Inductions can be completed through the Our People app on employees’ smartphones, allowing users to deliver role-specific onboarding content to each new hire.

  • Files can be uploaded through the drag-and-drop interface of the manager console, and tagged to control which employees can access each file or folder.

  • Devices

    Business size

    S M L

    Markets

    Canada, United Kingdom, United States

    Supported Languages

    English

    Images

    OurPeople smart tags
    OurPeople live chat
    OurPeople feedback & voting
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    OurPeople video OurPeople screenshot: OurPeople smart tags OurPeople screenshot: OurPeople live chat OurPeople screenshot: OurPeople feedback & voting

    Features

    Total features of OurPeople: 80

    • API
    • Access Controls/Permissions
    • Activity/News Feed
    • Alerts/Notifications
    • Approval Process Control
    • Benchmarking
    • Blogs
    • Built-in Course Authoring
    • Built-in LMS
    • Catering Management
    • Certification & Licensing
    • Collaboration Tools
    • Communication Management
    • Compliance Tracking
    • Contact Management
    • Content Library
    • Content Management
    • Corporate/Business
    • Course Management
    • Course Tracking
    • Customizable Forms
    • Customizable Templates
    • Data Import/Export
    • Discussions / Forums
    • Document Management
    • Document Storage
    • Document Templates
    • Drag & Drop
    • Electronic Signature
    • Employee Database
    • Employee Management
    • Employee Onboarding
    • Employee Photos
    • Employee Recognition Software
    • Event Management
    • Feedback Management
    • File Management
    • File Sharing
    • Filtering
    • Forms Management
    • Housekeeping Management
    • Learning Paths/Tracks
    • Live Chat
    • Meeting Management
    • Mobile Access
    • Mobile Alerts
    • Mobile Learning
    • Mobile Signature Capture
    • Multi-Channel Communication
    • Multiple Format Support
    • Negative Feedback Management
    • Newsletter Management
    • Personalization
    • Planning Tools
    • Progress Reports
    • Progress Tracking
    • Project Management
    • Pulse Surveys
    • Question Library
    • Quizzes
    • Real Time Reporting
    • Real-Time Chat
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Role-Based Permissions
    • Screen Sharing
    • Search/Filter
    • Survey/Poll Management
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Template Management
    • Tests/Assessments
    • Third Party Integrations
    • Training Administration
    • Training Management
    • Transcripts/Chat History
    • User Management
    • Version Control

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    Reviews

    Overall rating

    4,7 /5
    (17)
    Value for Money
    4,6/5
    Features
    4,3/5
    Ease of Use
    4,5/5
    Customer Support
    4,9/5

    Already have OurPeople?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 17
    Jeff M.
    Overall rating
    • Industry: Telecommunications
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Very handy tool to send updates and schedules. Easy to use and customize.

    Reviewed on 2018/06/21

    Easy way to keep a team of multiple stores on the same page. Simple and easy to use.

    Easy way to keep a team of multiple stores on the same page. Simple and easy to use.

    Pros

    The ability to contact and send information to certain groups. Ability to pull up who has read the information I've sent out.

    Cons

    They fixed the issue that I had. Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.

    Response from Our People

    Thanks for the great review Jeff! We are glad you like how easy it is to send content to your teams across multiple locations and know when they read and interact with it!

    Sandra H.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Communication Tool and Value for Money

    Reviewed on 2020/07/16

    Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals...

    Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!

    Pros

    Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.

    Cons

    There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.

    Response from OurPeople

    Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!

    Steven K.
    Overall rating
    • Industry: Sporting Goods
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    First Month

    Reviewed on 2020/02/06

    Pros

    I like the idea behind it
    [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up
    Everything all on one app

    Cons

    There are some bugs that are not worked out yet
    It is easier using our other method for subbing vs using this app
    Taking the development team a long time to get issued solved
    Only listing 10 items per page

    Response from Our People

    Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!

    Emma L.
    Overall rating
    • Industry: Leisure, Travel & Tourism
    • Company size: 1 001-5 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great product, great team

    Reviewed on 2020/08/13

    From the initial roll out just under a year ago, to now, I cannot speak more highly of the app...

    From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!

    Pros

    A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.

    Cons

    I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.

    Response from OurPeople

    Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!

    Rachel W.
    Overall rating
    • Industry: Automotive
    • Company size: 501-1 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Loving this App!

    Reviewed on 2020/08/25

    Our People has helped us solve our greatest issue...communication. "Our People" feel more informed...

    Our People has helped us solve our greatest issue...communication. "Our People" feel more informed and have access to documents/information in the files section, they feel more connected by the images/videos we share, and they can even reply to comment cards to let us know how they're feeling at work! We love it and so do they!

    Pros

    The customer service team made implementation so easy and they've continued to support us through our first month! [SENSITIVE CONTENT HIDDEN] has been a pleasure to work with and I've never felt alone in this process! He always offers helpful suggestions for more ways Our People can serve our company through this app!

    Cons

    I wish there were more options in the app for administrating. Pre-loaded gifs or more fonts. If I could post through the app more like Instagram it would help me easily jazz up my content.

    Response from OurPeople

    Hi Rachel! Thank you for the amazing review! We love seeing your team's success and growth on the App and will continue to add exciting updates and enhancements through the years to come! Thank you for being the best part of OurPeople!

    Showing 5 reviews of 17 Read all reviews

    OurPeople FAQs

    Below are some frequently asked questions for OurPeople.

    OurPeople offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on the total number of locations and users required. Discounts are available when paying annually. Contact OurPeople for full pricing information.

    We do not have any information about OurPeople features

    OurPeople has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    OurPeople supports the following languages:

    English

    OurPeople supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    OurPeople integrates with the following applications:

    ADP Workforce Now, Mindbody, UKG Ready

    OurPeople offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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