OurPeople

About OurPeople
OurPeople is a mobile-first communication, content distribution and engagement platform designed for hourly and non-desk workforces, which aims to simplify content distribution and increase engagement across organizations. The system connects workforces, enables the solicitation of constructive feedback, offers a microlearning system, and support for employee onboarding, and more.
With OurPeople, users can communicate with employees through any device, and track which communications have been read. Skills and job roles assigned to team members create a profile which defines the colleagues they can contact, information they can access, and messages they receive. Custom tags allow managers to reach out to different departments, groups, or individuals based on their skills, locations, or roles. The manager console in Our People enables the collection of team feedback through custom surveys. Push notifications alert employees to new surveys, and automated reminders are delivered for any surveys which have not been completed. Open questions also allow employees to provide detailed responses in a chat-style format.
OurPeople’s employee onboarding tools support the delivery of induction content tailored to individual roles, directly through the employee’s smartphone. Any training updates can be shared with all existing and new employees, and regular knowledge quizzes can be scheduled to test employee understanding of specific business areas. Drag-and-drop checklist creation and predefined templates allow managers to provide employees with detailed instructions for completing tasks and ensure that work is carried out. Historical data and drill-down capabilities enable the identification of specific areas requiring improvement. OurPeople also reports on employee interactions, responses to communications, training progress, and more.
Key benefits of OurPeople
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Reviews
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- Industry: Telecommunications
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very handy tool to send updates and schedules. Easy to use and customize.
Reviewed on 2018/06/21
Easy way to keep a team of multiple stores on the same page. Simple and easy to use.
Easy way to keep a team of multiple stores on the same page. Simple and easy to use.
Pros
The ability to contact and send information to certain groups. Ability to pull up who has read the information I've sent out.
Cons
They fixed the issue that I had. Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.
Response from OurPeople
Thanks for the great review Jeff! We are glad you like how easy it is to send content to your teams across multiple locations and know when they read and interact with it!
- Industry: Leisure, Travel & Tourism
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Communication Tool and Value for Money
Reviewed on 2020/07/16
Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals...
Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!
Pros
Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.
Cons
There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.
Response from OurPeople
Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
First Month
Reviewed on 2020/02/06
Pros
I like the idea behind it
[SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up
Everything all on one app
Cons
There are some bugs that are not worked out yet
It is easier using our other method for subbing vs using this app
Taking the development team a long time to get issued solved
Only listing 10 items per page
Response from OurPeople
Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!
- Industry: Leisure, Travel & Tourism
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, great team
Reviewed on 2020/08/13
From the initial roll out just under a year ago, to now, I cannot speak more highly of the app...
From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!
Pros
A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.
Cons
I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.
Response from OurPeople
Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loving this App!
Reviewed on 2020/08/25
Our People has helped us solve our greatest issue...communication. "Our People" feel more informed...
Our People has helped us solve our greatest issue...communication. "Our People" feel more informed and have access to documents/information in the files section, they feel more connected by the images/videos we share, and they can even reply to comment cards to let us know how they're feeling at work! We love it and so do they!
Pros
The customer service team made implementation so easy and they've continued to support us through our first month! [SENSITIVE CONTENT HIDDEN] has been a pleasure to work with and I've never felt alone in this process! He always offers helpful suggestions for more ways Our People can serve our company through this app!
Cons
I wish there were more options in the app for administrating. Pre-loaded gifs or more fonts. If I could post through the app more like Instagram it would help me easily jazz up my content.
Response from OurPeople
Hi Rachel! Thank you for the amazing review! We love seeing your team's success and growth on the App and will continue to add exciting updates and enhancements through the years to come! Thank you for being the best part of OurPeople!
OurPeople FAQs
Below are some frequently asked questions for OurPeople.Q. What type of pricing plans does OurPeople offer?
OurPeople offers the following pricing plans:
- Starting from: US$0.40/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is based on the total number of locations and users required. Discounts are available when paying annually. Contact OurPeople for full pricing information.
Q. Who are the typical users of OurPeople?
OurPeople has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does OurPeople support?
OurPeople supports the following languages:
English
Q. Does OurPeople support mobile devices?
OurPeople supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OurPeople integrate with?
OurPeople integrates with the following applications:
ADP Workforce Now, Mindbody, UKG Ready
Q. What level of support does OurPeople offer?
OurPeople offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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