OurPeople

The best employee communications App available!

4,7 /5 (17 reviews) Write a Review!

OurPeople Overview

What is OurPeople?

OurPeople is a mobile-first communication, content distribution and engagement platform designed for hourly and non-desk workforces, which aims to simplify content distribution and increase engagement across organizations. The system connects workforces, enables the solicitation of constructive feedback, offers a microlearning system, and support for employee onboarding, and more.

With OurPeople, users can communicate with employees through any device, and track which communications have been read. Skills and job roles assigned to team members create a profile which defines the colleagues they can contact, information they can access, and messages they receive. Custom tags allow managers to reach out to different departments, groups, or individuals based on their skills, locations, or roles. The manager console in Our People enables the collection of team feedback through custom surveys. Push notifications alert employees to new surveys, and automated reminders are delivered for any surveys which have not been completed. Open questions also allow employees to provide detailed responses in a chat-style format.

OurPeople’s employee onboarding tools support the delivery of induction content tailored to individual roles, directly through the employee’s smartphone. Any training updates can be shared with all existing and new employees, and regular knowledge quizzes can be scheduled to test employee understanding of specific business areas. Drag-and-drop checklist creation and predefined templates allow managers to provide employees with detailed instructions for completing tasks and ensure that work is carried out. Historical data and drill-down capabilities enable the identification of specific areas requiring improvement. OurPeople also reports on employee interactions, responses to communications, training progress, and more.

OurPeople Overview

Pricing

Starting from
US$0,40/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on the total number of locations and users required.
Discounts are available when paying annually.
Contact OurPeople for full pricing information.


OurPeople Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

OurPeople smart tags
OurPeople live chat
OurPeople feedback & voting
OurPeople screenshot: OurPeople smart tags OurPeople screenshot: OurPeople live chat OurPeople screenshot: OurPeople feedback & voting

OurPeople Reviews

OurPeople Reviews

Overall rating
4,7
/
5
Excellent
13

Very good
3

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4,3
Ease of Use
4,5
Customer Support
4,9
94% recommended this app
Jeff M.

Very handy tool to send updates and schedules. Easy to use and customize.

Easy way to keep a team of multiple stores on the same page. Simple and easy to use.


Sandra H.

Excellent Communication Tool and Value for Money

Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!


Clare A.

Helped us stay connected during Lockdown


Steven K.

First Month


Emma L.

Great product, great team

From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!


Jeff M.
Industry: Telecommunications

Very handy tool to send updates and schedules. Easy to use and customize.

Used Daily for 6-12 months
Reviewed on 2018/06/21
Review Source: Capterra

Easy way to keep a team of multiple stores on the same page. Simple and easy to use.

Pros

The ability to contact and send information to certain groups. Ability to pull up who has read the information I've sent out.

Cons

They fixed the issue that I had. Had troubles with PDFs loading on Android devices, specifically. I brought it to there attention was fixed quickly.

Response from Our People

Thanks for the great review Jeff! We are glad you like how easy it is to send content to your teams across multiple locations and know when they read and interact with it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sandra H.
Industry: Leisure, Travel & Tourism
Company size: 501-1 000 Employees

Excellent Communication Tool and Value for Money

Used Daily for 2+ years
Reviewed on 2020/07/16
Review Source: Capterra

Can't recommend this app enough, it is so easy to use, you can arrange appointments to individuals or groups, send images and texts. Arrange training and main events, the list is not exhaustive, honestly if you are looking for an app that can deliver then this is it!!

Pros

Our People app is the easiest communication tool i have utilised for our organisation. It is simplistic in its format, easy to roll out and understand, even to employees who do not frequently use technology. From the customer service support received from the Company to the engagement of our employees has been flawless, any issues quickly resolved and more importantly all ideas and development of the app was welcomed and implemented. I have no hesitation in saying this was the best money spent as now our organisation is able to communicate with ease to all employees while keeping them engaged with progress especially during the Covid-19 pandemic, the app has been exceptional.

Cons

There are not many negatives as any issues were addressed and resolved. I particularly like the interest shown by the Company to consistently improve the app to the individual needs of the customer. So many different phones on the market just now and the challenge is making sure the app works well with most technology, this is a challenge that's ongoing as more and more choices are becoming available.

Response from OurPeople

Hi Sandra! Thank-you for the great review! We glad that you found OurPeople incredibly useful in these chaotic times. We are always there to support our clients and look forward to our continued partnership with your team! Thanks for being the best part of OurPeople!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Clare A.
Industry: Leisure, Travel & Tourism
Company size: 201-500 Employees

Helped us stay connected during Lockdown

Used Weekly for 1+ year
Reviewed on 2020/10/06
Review Source: Capterra

Pros

Once setup, straightforward to use & help documentation excellent. As users login with personal accounts it enabled us to maintain a sense of community during our 4 month closure.
For our larger sites it has become an essential communictaion tool.

Cons

We were hoping this could replace team whatsapp/facebook groups but it doesn't have quite the needed capabilities - however the team are always taking onboard feedback and some of our previous requests have already been added as features so I expect some improvements to chat will follow.

Response from OurPeople

Hi Clare! Thank you for your amazing review. We appreciate the time you took to write one and look forward to launching some exciting updates in the future! Thank you for being the best part of OurPeople!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Steven K.
Industry: Sporting Goods
Company size: 11-50 Employees

First Month

Used Daily for 1-5 months
Reviewed on 2020/02/06
Review Source: Capterra

Pros

I like the idea behind it
[SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] were great at helping get set up
Everything all on one app

Cons

There are some bugs that are not worked out yet
It is easier using our other method for subbing vs using this app
Taking the development team a long time to get issued solved
Only listing 10 items per page

Response from Our People

Hi Steven! Thanks for the review and the feedback! We have resolved your issues in a future release and your CSM will be in touch to share this with you! Thank you for being the best part of OurPeople!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Emma L.
Industry: Leisure, Travel & Tourism
Company size: 1 001-5 000 Employees

Great product, great team

Used Daily for 6-12 months
Reviewed on 2020/08/13
Review Source: Capterra

From the initial roll out just under a year ago, to now, I cannot speak more highly of the app itself - which has been especially important during Covid lockdown, and the team behind it. They care about the app being useful to each business they work with, and they are constantly improving it. Customer care is second to none - I cannot write much more than that!

Pros

A majority of our team members are deskless workers, and our communication channels were unable to reach everyone to inform them of changes in the business, or important updates. Our People allows us to reach more of our team which has allowed everyone to stay in the know much more than we were able to achieve before.

Cons

I feel that whenever something crops up that doesn't quite work for our business, Our People are absolutely amazing in making sure they can make changes to suit our needs - this is something I haven't experienced with other suppliers that really makes this app, and the team, quite special. They are always on hand if anything goes wrong (which is rare), and problems are solved swiftly.

Response from OurPeople

Hi Emma! Thank you for the great review! We are happy OurPeople has been helpful in the current world with Covid and are always here to help be the best vendor you have ever worked with. Thanks for being the best part of OurPeople!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 17 user ratings
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OurPeople Pricing

OurPeople Pricing

Starting from
US$0,40/month
Free Trial
Subscription
Value for money

Pricing is based on the total number of locations and users required.
Discounts are available when paying annually.
Contact OurPeople for full pricing information.

Pricing is based on the total number of locations and users required.
Discounts are available when paying annually.
Contact OurPeople for full pricing information.

Value for Money
4,6/5
Based on 17 user ratings
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OurPeople Features

OurPeople Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Data Import/Export
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,3/5
Based on 17 user ratings
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Categories

Additional information for OurPeople

Additional information for OurPeople

Key features of OurPeople

  • Automated reminders
  • Automatic form sharing
  • Checklist templates
  • Content filtering
  • Course reporting
  • Custom forms & checklists
  • Custom tags
  • Document storage
  • Downloadable reports
  • Drag-and-drop editor
  • Employee onboarding
  • Encrypted group & direct messaging
  • Feedback collection
  • File sharing
  • Group & individual training
  • Individual response tracking
  • Individual user reports
  • Interaction reporting
  • Manager console
  • Multiple report formats
  • Progress tracking
  • Pulse surveys
  • Push notifications
  • Quizzes
  • Real-time reporting
  • Role-based access permissions
  • Signature capture

Benefits

  • Team messaging allows managers to communicate with employees, with the ability to target messages based on roles, departments, or skills, and insight into which employees have viewed each message.

  • Forms and checklists can be created using the drag-and-drop editor and library of templates, with multiple question types, mandatory and optional responses, automatic sharing of forms, and more.

  • Employee feedback can be collected in real-time through custom surveys, and push notifications automatically alert employees of new surveys and remind them to respond.

  • Inductions can be completed through the Our People app on employees’ smartphones, allowing users to deliver role-specific onboarding content to each new hire.

  • Files can be uploaded through the drag-and-drop interface of the manager console, and tagged to control which employees can access each file or folder.

  • OurPeople FAQs

    OurPeople FAQs

    Below are some frequently asked questions for OurPeople.

    Q. What type of pricing plans does OurPeople offer?

    OurPeople offers the following pricing plans:

    Starting from: US$0,40/month

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is based on the total number of locations and users required. Discounts are available when paying annually. Contact OurPeople for full pricing information.

    Q. What are the main features of OurPeople?

    OurPeople offers the following features:

    • Automated reminders
    • Automatic form sharing
    • Checklist templates
    • Content filtering
    • Course reporting
    • Custom forms & checklists
    • Custom tags
    • Document storage
    • Downloadable reports
    • Drag-and-drop editor
    • Employee onboarding
    • Encrypted group & direct messaging
    • Feedback collection
    • File sharing
    • Group & individual training
    • Individual response tracking
    • Individual user reports
    • Interaction reporting
    • Manager console
    • Multiple report formats
    • Progress tracking
    • Pulse surveys
    • Push notifications
    • Quizzes
    • Real-time reporting
    • Role-based access permissions
    • Signature capture

    Q. Who are the typical users of OurPeople?

    OurPeople has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does OurPeople support?

    OurPeople supports the following languages:

    English

    Q. What type of pricing plans does OurPeople offer?

    OurPeople has the following pricing plans:

    Subscription

    Q. Does OurPeople support mobile devices?

    OurPeople supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does OurPeople integrate with?

    OurPeople integrates with the following applications:

    ADP Workforce Now, Mindbody, UKG Ready

    Q. What level of support does OurPeople offer?

    OurPeople offers the following support options:

    Online Support, Knowledge Base, Phone Support, FAQs