Jumbula

Jumbula

Registration software for after-school classes & camps

4.8/5 (34 reviews)

Jumbula Overview

Jumbula is an online registration system designed for after school programs, camps, and classes and events to streamline their registration process with online payments, online registration forms, as well as engage users with online marketing tools, and more. As a cloud-based solution, Jumbula gives users the flexibility to manage registrations anytime, anywhere, via any internet-enabled device.

Users can create custom registration forms to capture important information such as class description, pricing, and age/grade restrictions. Jumbula allows families to register for multiple programs, as well as fill in follow-up forms, upload documents, and sign waivers. Automated confirmations and reminders serve to confirm registrations, cancellations, and transfers, and remind users of payments automatically, via email. A family portal enables parents and students to view orders, edit profile information, and update credit card information from a centralized location.

Jumbula supports various payment options, allowing parents to make payments via credit card, eChecks, PayPal, and more. Users can also apply early bird, sibling or multi-program discounts, as well as set up waiting lists for filled classes and minimum and maximum settings for class capacities. Class and camp management tools enable users to manage all programs and communications, generate student rosters, manage student attendance, and track business performance with financial reports.

Jumbula’s online marketing tools help users communicate with existing customers, as well as reach out to new prospects, using professional email templates and automated scheduling technology. Users can launch campaigns to offer discounts, coupons and promotions, and analyze marketing data, in order to optimize future marketing campaigns.

Pricing

Starting from
$40/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Jumbula Reviews

Overall rating
4.8/5
97% positive reviews
28
Excellent
5
Very good
1
Average
0
Poor
0
Terrible

Lots of promise

Used Daily for 1-5 months
Reviewed on 2/24/2017
Review Source: Capterra

Jumbula has a lot of promise as a registration software. It conveniently consolidates your registration, payment, and scheduling needs into one package. Using Jumbula is mostly intuitive - it should be noted that there isn't a full-on user manual, just a handful of tutorial videos, but it's usually quite simple to figure out what's going on by yourself or with help from someone experienced with the program.

The flexibility this software allows is impressive, and it is easily molded to your organization's needs. It is easy to set up classes, schedules, and fees, and once you're done with a season, you can easily copy that information into an identical later season. Setting up payments with PayPal and/or Stripe adds a level of convenience for both you and your registrants. You can easily schedule installment reminders and re-send them at any time for overdue accounts. The dashboard provides a neat snapshot of some important numbers like total registrants and the revenue of your programs.

Customer Service is impeccable - the staff is always fast, friendly, and helpful whatever your needs. Considering that some pieces are a work in progress - navigation can be counterintuitive, and searches don't exactly work the way you expect them to every time - the folks at Jumbula are very open and receptive to design feedback to create a better product. User feedback is important to them, so feel free to offer constructive comments on the product's design, use, or useful features.

Jumbula is already quite powerful at its current price point and is set to improve greatly.

Pros

-A convenient one-stop shop for all of your registration needs
-Paypal and Stripe integration
-Easy to use
-Excellent customer service
-Lots of impact for its price point

Cons

-No user manual or FAQs; only a handful of tutorial videos available
-Counterintuitive navigation
-Search function works inconsistently
-Some pieces feel like they're still in a beta phase

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Berkeley Chess School review of Jumbula

Used Daily for 2+ years
Reviewed on 3/14/2017
Review Source: Capterra

Jumbula helped us create the website we wanted to take all registrations for our chess classes.
We offer about 105 classes at a time and about 50% register through our site. In addition we register students for chess tournaments and summer camps through the site. They made a very nice looking site and are very responsive to our requests when we need help.
Jalal is a very nice person and the support staff have been great.

Pros

I am not a tech person so don't have the context for this question, really. I help set up classes, put them online, and manage registrations. My reaction is very practical - I just want it to work!

Cons

Some parents complain at times about it but we think it could have been mainly problems with Paypal. We have just moved to Stripe. The complaints have slowed down. And having conversations with people who run similar programs, I hear that there are always some parents who have a hard time doing anything online.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Time saving and easy to use

Used Daily for 6-12 months
Reviewed on 3/25/2017
Review Source: Capterra

Jumbula has provided us with a number of different solutions for our business. Their website/software is easy to use and solves a number of problems for businesses that provide classes, camps and other services to parents and children. It does the job of at least one employee with the click of a few buttons. Customer service has been incredibly responsive. As a parent, I would love it if more businesses used Jumbula - being able to register for multiple classes online, fill out paperwork efficiently, and communicate with teachers and coaches easily makes life so much easier.

Pros

Easy to use, efficient, simplifies processes.

Cons

The idea of switching to a system like Jumbula can seem overwhelming, but it is quite easy and customer service was very helpful. On the consumer side, I wish more local businesses used Jumbula - especially because I much prefer to be able to do all registrations and forms online at my own convenience and not have to do it in person and/or every single time one of my children takes a new class from the same person or organization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

From 380 customer service interactions per summer season...to ONE.

Used Daily for 6-12 months
Reviewed on 5/24/2018
Review Source: Capterra

Did you read the part about reducing customer service interactions from 380+ to 1?

We've saved so much admin time that we got busy with other thing!

Pros

Jumbula has completely streamlined and revamped our daycamp registration process. We've gone from 2017, nearly 400 customer service interactions for our daycamps (almost a 1:1 ratio for registrations to interactions, each one anywhere from 15 minutes to over an hour)...to ONE for 2018, and that one mostly involved getting her started by clicking the right link.

Super streamlined and intuitive, with a well-thought-out GUI that makes sense to busy parents.

Cons

Reporting needs some work; it would be nice if all reports lived in the same place. The administrative side of things isn't quite as intuitive as the customer-facing interface, but it's also not bad: reasonably speedy, pretty interface, etc.

Responsive design would also be nice, or a mobile admin app for tablets / phones.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

We are very happy with the Jumbula software; it has made camp registration much easier!

Used Daily for 1-5 months
Reviewed on 5/24/2018
Review Source: Capterra

Jumbula has made our lives much easier during the summer camp registration process. On the back end, there is very little effort once your account is set up. It has provided nearly every feature we wanted in our registration software. It has made the post registration process much easier as well. Running reports has been very helpful as well. We are very happy with our choice to go with Jumbula.

Pros

Jumbula has nearly every feature necessary for registration administration. It allows easy tracking of registration transactions and participants. It provides easy reporting. It also provides many custom features to meet the needs of the administration staff. The functionality of the software is near seamless. I will also add that the customer support team has been incredible. They have been very patient with me while learning to use the software and always find a solution to any issue that arises.

Cons

We have only run into a few limitations of the software that do not fit our needs. We would like to be able to link this software to our organization's database to transfer report information. There are a few reports that we were unable to customize to fit our needs, however being able to copy and paste info into our database is helpful. There are some aspects that could be improved, but overall this has been a great fit for us!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Jumbula Pricing

Starting from
$40/month
Pricing options
Free Trial
Subscription
Value for money

Subscriptions starting from $40/month.

Jumbula Features

  • Activity Dashboard
  • Automatic Notifications
  • Automatic Reminders
  • Reporting & Statistics

  • API
  • Activity Tracking
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Social Media Integration
  • Third Party Integration

Additional information for Jumbula

Key features of Jumbula

  • Access control
  • Administration dashboard
  • Attendance & check-in mobile app
  • Automated email scheduling
  • Automatic email notifications
  • Capacity monitoring
  • Check-in / check-out
  • Class/event/activity registration management
  • Communication management
  • Custom registration forms
  • Document upload
  • Email templates
  • External user list upload support
  • Financial data tracking
  • Follow-up forms & waivers management
  • Invoice management
  • Marketing & campaign management
  • Merchandise, meals & transportation management
  • Parent portal
  • Parent/child records
  • Password management
  • Payment processing
  • Performance tracking
  • Photo gallery
  • Program management
  • Promotions management
  • Refund automation
  • Reporting & statistics
  • Roster generation
  • Setup wizard
  • Sibling/multi-program discounts
  • Student transfer management
  • User segmentation
  • Wait list management
  • Website design & SEO management

Benefits

  • An iOS and Android mobile app enables users to take class attendance and view class rosters on the go.

  • Management tools enable users to edit orders, take payments, apply refunds, transfer students, and more, all from a centralized admin dashboard.

  • Jumbula streamlines invoice management, allowing users to create and send invoices in a few clicks, and send automatic email notifications to pay invoices.

  • Professional email templates help users manage online marketing and communications with current customers and new prospects.

  • Parents can view their orders, edit their own profile information, and update credit card information by themselves from the family portal.

  • Jumbula FAQs

    Below are some frequently asked questions for Jumbula.

    Q. What type of pricing plans does Jumbula offer?

    Jumbula offers the following pricing plans:

    Starting from: $40/month

    Pricing model: Subscription

    Free Trial: Available

    Subscriptions starting from $40/month.

    Q. What are the main features of Jumbula?

    Jumbula offers the following features:

    • Access control
    • Administration dashboard
    • Attendance & check-in mobile app
    • Automated email scheduling
    • Automatic email notifications
    • Capacity monitoring
    • Check-in / check-out
    • Class/event/activity registration management
    • Communication management
    • Custom registration forms
    • Document upload
    • Email templates
    • External user list upload support
    • Financial data tracking
    • Follow-up forms & waivers management
    • Invoice management
    • Marketing & campaign management
    • Merchandise, meals & transportation management
    • Parent portal
    • Parent/child records
    • Password management
    • Payment processing
    • Performance tracking
    • Photo gallery
    • Program management
    • Promotions management
    • Refund automation
    • Reporting & statistics
    • Roster generation
    • Setup wizard
    • Sibling/multi-program discounts
    • Student transfer management
    • User segmentation
    • Wait list management
    • Website design & SEO management

    Q. Who are the typical users of Jumbula?

    Jumbula has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Jumbula support?

    Jumbula supports the following languages:

    English

    Q. What type of pricing plans does Jumbula offer?

    Jumbula has the following pricing plans:

    Subscription

    Q. Does Jumbula support mobile devices?

    Jumbula supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Jumbula integrate with?

    We do not have any information about what integrations Jumbula has

    Q. What level of support does Jumbula offer?

    Jumbula offers the following support options:

    FAQs, Knowledge Base, Phone Support, Video Tutorials