Jumbula
About Jumbula
Jumbula is an all-in-one solution designed to simplify the management of classes, camps, and after-school programs. Whether you're running a small business or a large enterprise, Jumbula offers robust tools to streamline operations, enhance user experience, and drive growth.
Key Features
1. Online Registration and Payment Processing
- Customizable Forms: Create personalized registration forms to capture essential information.
- Automated Enrollments: Simplify enrollment with automated workflows.
- Secure Payment Gateway: Process payments securely with multiple payment methods.
2. Class and Camp Management
- Scheduling: Easily manage schedules, including recurring sessions.
- Attendance Tracking: Monitor attendance in real-time with digital tools.
- Waitlist Management: Manage waitlists and notify participants of available spots.
3. Business and Marketing Tools
- Promotions and Discounts: Create and manage promotional campaigns.
- Email Marketing: Utilize built-in tools to communicate with participants.
- Analytics and Reporting: Gain insights with comprehensive analytics and reports.
4. Website and SEO Services
- Web Design: Get a professional, mobile-friendly website for online registrations.
- SEO Optimization: Improve online visibility with tailored SEO services.
5. Enterprise Solutions
- Scalable Infrastructure: Designed to scale with your business.
- Custom Integrations: Integrate with existing systems for a seamless workflow.
- Advanced Security: Protect your data with encryption, backups, and compliance with industry standards.
Integrations and Security
Jumbula integrates with various third-party applications, enhancing functionality and providing a unified experience. Jumbula adheres to the latest technology and compliance standards, including PCI DSS, SOC II, HIPPA, FERPA, and GDPR.
Benefits
- User-Friendly Interface: Intuitive design for easy navigation.
- Time-Saving Automation: Reduce administrative workload with automation.
- Increased Registrations: Boost registrations with seamless processes and marketing tools.
- Enhanced Customer Experience: Provide a smooth and enjoyable experience for participants.
- Scalable Solutions: Solutions that grow with your business needs.
Why Choose Jumbula?
Jumbula stands out as a comprehensive and reliable platform for managing registrations, payments, and overall program administration. With a focus on innovation, security, and user experience, Jumbula helps organizations of all sizes achieve their goals. Explore Jumbula today to transform your program management, increase registrations, and drive business success.
Key benefits of Jumbula
Jumbula offers a comprehensive suite of features designed to streamline the management of classes, camps, and after-school programs. Here are the key benefits of using Jumbula:
1. User-Friendly Interface
Jumbula's intuitive design ensures easy navigation for both administrators and participants, reducing the learning curve and making registration, scheduling, and payment management effortless.
2. Time-Saving Automation
Automate repetitive tasks such as enrollment processes, attendance tracking, and payment reminders, significantly reducing administrative workload.
3. Increased Registrations
Seamless registration processes and powerful marketing tools help attract and retain more participants. Customizable forms, integrated promotions, and automated email campaigns reach a wider audience.
4. Enhanced Customer Experience
Features like automated reminders and user-friendly portals ensure a smooth experience from registration to program completion, leading to higher retention and word-of-mouth promotion.
5. Scalable Solutions
Jumbula’s scalable infrastructure accommodates growing numbers of participants and transactions, making it suitable for small local camps and large multi-location enterprises.
6. Robust Analytics and Reporting
Comprehensive analytics and reporting tools track key metrics such as registration numbers, revenue, and attendance rates, aiding data-driven decision-making.
7. Secure Payment Processing
Jumbula ensures secure payment transactions with multiple methods and complies with industry-standard security measures, building trust with your customers.
8. Comprehensive Customer Support
Exceptional customer support is available from initial setup to ongoing assistance, ensuring you maximize the platform’s benefits.
9. Custom Integrations
Integrate Jumbula with your existing systems and tools to create a seamless workflow.
10. Advanced Security Measures
Protect data with advanced security measures, including encryption, regular backups, and compliance with regulations such as GDPR and CCPA.
11. Improved Marketing Capabilities
Built-in marketing tools help you reach and engage your target audience effectively. Manage email campaigns, track performance, and leverage SEO services for better visibility.
12. Adherence to Technology and Compliance Standards
Jumbula adheres to PCI DSS, SOC II, HIPAA, FERPA, and GDPR, ensuring the highest levels of security, privacy, and compliance.
13. Extensive Integration Options
Jumbula integrates with various applications to enhance functionality:
- Analytics: Google Analytics, Facebook Pixel
- Payments: Authorize.Net, PayPal, Stripe, Worldline
- Communication: Google Meet, Zoom, SendGrid
14. Flexible Registration and Scheduling
Support various program types, including classes, camps, subscriptions, and before/aftercare, with customized forms and flexible scheduling options.
15. Simplified Attendance Management
Ensure participant safety with the Check-in/Check-out feature, using PIN and QR codes for verification. The Jumbula Business Mobile app enhances convenience and efficiency.
Conclusion
Jumbula is a comprehensive solution designed to elevate your program management. By offering a user-friendly interface, time-saving automation, increased registrations, enhanced customer experience, scalable solutions, robust analytics, secure payment processing, comprehensive customer support, custom integrations, advanced security measures, improved marketing capabilities, adherence to the latest technology and compliance standards, and extensive integration options, Jumbula empowers you to achieve your business goals and drive growth.
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Reviews
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- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Saved my business
Reviewed on 2018/12/19
I chose Jumbula from a field of products To run my afterschool program. I liked the way the system...
I chose Jumbula from a field of products To run my afterschool program. I liked the way the system will automatically bill my customers on a pre-set schedule. Really helped take my business to the next level.
Pros
Automated payments
Tracking of payments
Family information database
Cons
Ease of setup
Changes can be difficult
Would like more customization options
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great all purpose product with loads of features
Reviewed on 2023/08/02
It has been a really great onboarding experience. There are loads of tutorials and articles on how...
It has been a really great onboarding experience. There are loads of tutorials and articles on how to complete tasks.
Pros
I love the easy site design and customization features. Customer Service has been un-paralleled. I also appreciate that they listen to feedback and make suggestions based on that, like they really know our needs as users.
Cons
So far I am enjoying the user interface and finding it to be really intuitive.
Response from Jumbula
Thank you, Laura, for sharing your experience. We're glad to hear that the customization and design have been working smoothly for your needs, and that our support team has been helpful throughout the process. If there's anything else you'd like us to improve or assist with, don't hesitate to reach out. We're here to ensure Jumbula continues to work effectively for you.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
It takes days to get assistance!
Reviewed on 2023/02/22
Customer service takes long and usually assistance will come in the middle of the night not during...
Customer service takes long and usually assistance will come in the middle of the night not during the day when it is critical. They will email you 2-3 days later or will not follow up.
Pros
-Registration can be simple and easy at times if the system has no glitches -Reports-Rosters
Cons
-Too many glitches -Will not make changes in your enrollment forms-Withdraws will not go through even if requested -Does not update correctly with forms and prorates
Response from Jumbula
Thank you for your feedback about our service. We apologize for any inconvenience you experienced, including the delays in receiving assistance and the technical glitches you encountered. Your feedback is important to us, and we are actively working on improving our response time and resolving any technical issues to provide a better experience for our customers
Can you also provide me with the reference number of the service ticket so I can follow up with support team?
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flexible and Customizable
Reviewed on 2020/12/16
Great! They were always prompt in answering email and phone calls. Our onboarding specialist,...
Great! They were always prompt in answering email and phone calls. Our onboarding specialist, Ignacio, is very approachable and makes asking questions, training our staff or trouble shooting easy. The platform is easy to use, and there are lots of tutorial videos and articles to guide you through learning their system.
Pros
This software had the properties we needed to sell our program the way we wanted to. We have multiple registration periods a year, and we are able to sell our classes and future classes at the same time - while offering additional merchandise at the time of purchase.
Cons
We wanted to be able to create reports in a more customizable way than is currently available. However, the Jumbula team is very open to suggestions on how they can make their product even better. We felt very heard and are sure that their ongoing enhancements will work out any issues we are currently having.
- Industry: Education Management
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Newly Transitioned
Reviewed on 2021/07/21
We switched to Jumbula because we had outgrown the features of our previous platform. Obviously,...
We switched to Jumbula because we had outgrown the features of our previous platform. Obviously, Jumbula is more complex in order to provide many more features. I was able to test much of the system with the 7 day trial before deciding to switch. This was extremely helpful. In addition, the support staff has been amazingly responsive over my first two weeks of transitioning and getting set up.
Pros
Jumbula offers many more features than we had with our previous registration platform. We have only just transitioned but already parents are thrilled with the new ways to view and filter class listings especially the calendar view and managing of overlapping classes. We are looking forward to the mobile app for teacher (not used yet) and the customizable reporting. I love that family credits can be entered and families can choose when/how to use these. The family accounting and invoicing is much improved over our previous platform.
The emailing features will allow us to email from the platform rather than exporting to mail chimp.
Cons
The login and security features make navigation a bit challenging. Users with multiple roles must use different emails and logging in and out has created most of our challenges so far.
Also, finding the home site landing page is difficult when logged in.
Alternatives Considered
Learning Stream, RegFox, Sawyer, CourseStorm, Amelia, Camp & Class Manager and RegpackReasons for Choosing Jumbula
We switched from our previous platform largely due to pricing structure and challenges in managing/accounting of refunds, late registrations, adds and drops.Reasons for Switching to Jumbula
The pricing structure is more favorable for small lower priced classes and one-time class offerings and the free trial made it possible to examine it in detail before switching.Jumbula FAQs
Below are some frequently asked questions for Jumbula.Q. What type of pricing plans does Jumbula offer?
Jumbula offers the following pricing plans:
- Starting from: US$100.00/month
- Pricing model: Subscription
- Free Trial: Available
Professional: $100/monthly+processing fees * Enterprise: $300/monthly+processing fees * Nonprofits & schools: Custom pricing+processing fees * (Discounted rates available for qualified 501(c)(3) organizations) * Includes credit card and ACH processing charges
Q. Who are the typical users of Jumbula?
Jumbula has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jumbula support?
Jumbula supports the following languages:
English
Q. Does Jumbula support mobile devices?
Jumbula supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jumbula integrate with?
Jumbula integrates with the following applications:
Google Analytics 360, Google Calendar, Google Meet, Google Translate, Meta for Business, PayPal Checkout, SendGrid, Stripe Billing, Twilio, Wix, WordPress, Worldline, Zapier, authorize.net
Q. What level of support does Jumbula offer?
Jumbula offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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