eBallot

About eBallot
eBallot is a secure online voting platform designed to help businesses of all sizes make decisions, elect leaders, and set new policies based on custom polls and surveys. The cloud-based platform provides the tools to build and customize ballots, notify and invite voters, gather votes, and then analyze results.
With eBallot, businesses can get opinions and feedback on business decisions through secure online votes. Users can build and customize ballots with company branding, and define opening and closing times, question content, ballot type, and more depending on the needs of the business. Ballots can be created and saved for a later date, or scheduled to open at a certain date and time, with invitations automatically send to participants on the given date. Reminder emails can be sent before and during the ballot, and conditional logic can be setup to only send email reminders to those who are yet to complete the survey.
eBallot facilitates self service voting for participants, allowing users to cast their vote only once, either on a desktop or mobile device. During the ballot, businesses can track the number of participants through voter activity reports and spread the word via email if more participants are needed. Reports and statistics are also provided after the ballot in order to provide users with results, with the ability to filter results by date or time, as well as view a final summary of overall votes.
Key benefits of eBallot
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Reviews
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- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
eBallot trial for ABA school in Oman
Reviewed on 2019/06/13
Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together...
Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this.
However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this.
The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted.
I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed.
Best regards,
Pros
Well-structured set-up, giving credibility to the robustness of the software.
Cons
I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.
Response from eBallot
Appreciate the feedback, Thomas!
Thanks for your review about eBallot Essential's functionality.
Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision.
We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite).
Best,
Jonathan Liu
Head of Customer Experience
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
eBallot Review
Reviewed on 2024/04/05
The experience has been positive, so nothing negative to report.
The experience has been positive, so nothing negative to report.
Pros
Our organization recently shifted to online voting to elect the [sensitive content hidden] in the interest of making these important decisions more inclusive and accessible. Following a competitive evaluation, eBallot turned out to be the online platform that fit our needs and we are happy with this decision.
eBallot provided helpful information during the initial stages of the procurement process to ensure that we could make an informed decision. The platform offers question filtering on ballots, which we need for the election of regional representatives. This important function worked very well during our elections.
We made use of their option to administer the election “in-house”, using eBallot for Business with the option to request tech support when necessary. eBallot provided front-end technical training to our staff and administering elections after that point has been a cinch!
When necessary, the helpful and dynamic staff are very responsive and make time to meet and help our staff figure out how to use the platform best. Most importantly, the platform works well for members; most users we have heard from describe the platform as easy to use.
Cons
The experience has been positive, so nothing negative to report.
Response from eBallot
Thank you very much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear about your positive experience. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Absolutely the Worst
Reviewed on 2023/07/01
ABSOLUTELY THE WORST. No phone number for support. Online messenger and they ignore everything you...
ABSOLUTELY THE WORST. No phone number for support. Online messenger and they ignore everything you tell them. Rip Off!!
Pros
friendliness of sales rep, price and trial option
Cons
They're a rip off. You sign up for the number of "qualified voters". For us it was 82. The price quoted, billed monthly for 6 months, was $59.94. When an inexperienced data entry made a mistake in the setup, the software jumped from 82 to 150 and would not let it drop back. The billing was to a debit card so there's no recourse or reasoning with support. Sudaf charged us $20 more than was quoted and was unreasonable with any responsibility born by his software. BUYER BEWARE. They're not the only company and we have since switched to another vendor.
Response from eBallot
Hello,
I'm sorry you were not satisfied with your experience. There seems to have been some misunderstanding in the information.
If you had initially requested 81 eligible voters when opening a new account, you would have been charged the quoted price. However, based on our records, you had already created an account with 50 voters. Our sales and customer experience agent explained that, after creating your account with 50 eligible voters, any additional voters would need to be purchased and prorated accordingly as per your existing eligible voter count of 50. This explains the difference in the monthly subscription charge.
We have already rectified your balance in order to avoid any further confusion but if you would like to discuss further, please contact us directly at [email protected].
Thank you.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy + Reliable way to run elections
Reviewed on 2024/02/28
Pros
eBallot staff are helpful and easy to work with. Setting up the elections and subsequent notifications is a hassle-free.
Cons
Because emails to voters come from eBallot and not our domain we get some deliverability issues to some voters.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly What Our Company Needs
Reviewed on 2023/07/17
Very simple for our company to engage in the voting process. Have never had any technology issues...
Very simple for our company to engage in the voting process. Have never had any technology issues that have not been expeditiously resolved.
Pros
Each year, our organization constituents elect a representative council. eBallot makes it easy, seamless, and error-free.
Cons
All the features that we need are easy to access.
eBallot FAQs
Below are some frequently asked questions for eBallot.Q. What type of pricing plans does eBallot offer?
eBallot offers the following pricing plans:
- Starting from: US$6.99/month
- Pricing model: Subscription
- Free Trial: Not Available
Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.
Q. Who are the typical users of eBallot?
eBallot has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does eBallot support?
eBallot supports the following languages:
English
Q. Does eBallot support mobile devices?
eBallot supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does eBallot integrate with?
We do not have any information about what integrations eBallot has
Q. What level of support does eBallot offer?
eBallot offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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