eBallot

An online voting software and services provider

4,8 /5 (10 reviews) Write a Review!

eBallot Overview

What is eBallot?

eBallot is a secure online voting platform designed to help businesses of all sizes make decisions, elect leaders, and set new policies based on custom polls and surveys. The cloud-based platform provides the tools to build and customize ballots, notify and invite voters, gather votes, and then analyze results.

With eBallot, businesses can get opinions and feedback on business decisions through secure online votes. Users can build and customize ballots with company branding, and define opening and closing times, question content, ballot type, and more depending on the needs of the business. Ballots can be created and saved for a later date, or scheduled to open at a certain date and time, with invitations automatically send to participants on the given date. Reminder emails can be sent before and during the ballot, and conditional logic can be setup to only send email reminders to those who are yet to complete the survey.

eBallot facilitates self service voting for participants, allowing users to cast their vote only once, either on a desktop or mobile device. During the ballot, businesses can track the number of participants through voter activity reports and spread the word via email if more participants are needed. Reports and statistics are also provided after the ballot in order to provide users with results, with the ability to filter results by date or time, as well as view a final summary of overall votes.

eBallot Overview

Pricing

Starting from
US$4,99/month

Pricing options

Free Trial
Subscription
Value for money

Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.


eBallot Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Track voting as it happens with summaries of numbers of voters for each ballot
View reports on turnout and activity by date or time
Create ballots for elections or policy setting
Ballots can be customized with the ability to schedule start and end dates
Email invitations and reminders can be sent to voters
Final results can be viewed after the ballot has finished
eBallot video eBallot screenshot: Track voting as it happens with summaries of numbers of voters for each ballot eBallot screenshot: View reports on turnout and activity by date or time eBallot screenshot: Create ballots for elections or policy setting eBallot screenshot: Ballots can be customized with the ability to schedule start and end dates eBallot screenshot: Email invitations and reminders can be sent to voters eBallot screenshot: Final results can be viewed after the ballot has finished

eBallot Reviews

eBallot Reviews

Overall rating
4,8
/
5
Excellent
8

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,4
Features
4,4
Ease of Use
4,4
Customer Support
3,9
100% recommended this app
Michele M.

Easy to use

We use eballot for our annual election. I manage 5 associations and i have all of them use eballot


Donna lynn B.

Evoting Software That Is Affordable

We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.


Thomas M.

eBallot trial for ABA school in Oman

Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this.

However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this.

The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted.

I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed.

Best regards,


Elaine L.

Highly recommend

Excellent. Saved money and time on our annual Board of Election process. This is our 2nd year in a row using eballot. in 2018, the eBallot staff was in constant communication with me. Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first. For 2019, I had to contact them, most of the time. But that's minor. Still happy over all and will use again next year.


Elizabeth S.

Our labor union things eBallot is great!


Michele M.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Easy to use

Used Other for 2+ years
Reviewed on 2019/05/23
Review Source: Capterra

We use eballot for our annual election. I manage 5 associations and i have all of them use eballot

Pros

i liked that i could easily import my membership list into their template. Once you set everything up you just have to wait for the end of the election and get your results.

Cons

When you do have questions there is no chat support, just an FAQ area

Response from eBallot

Michele,

Thanks so much for your review! We're happy that our self-administered election software worked out for you and your annual election. Appreciate you spreading the word around to the associations you manage.

Support-wise, you're right that our Essential product relies on our self-service knowledge base articles. We're actively improving these articles so you can get on-demand help at a reasonable cost. If you find you need more robust support from our team, we're happy to set up a time to talk about our Business products.

Regardless, you're always welcome to email [email protected] and we'll make sure to get back within a business day.

Definitely feel free to reach out if you need anything from us in the future!

Best,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Donna lynn B.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Evoting Software That Is Affordable

Used Other for 6-12 months
Reviewed on 2019/06/19
Review Source: Capterra

We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.

Pros

Pricing is pretty affordable
You can email out notices to voters
Ballot questions are pretty easy to set up
Have several reports so you can see voting participation & results easily

Cons

They could use a better user manual with more detail on how to use software

When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet

Help is only available during the weekday hours, there is no after hours support except for help files

Response from eBallot

Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform.

After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential.

Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice.

We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight.

Regards,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Thomas M.
Industry: Management Consulting
Company size: 2-10 Employees

eBallot trial for ABA school in Oman

Used Daily for 1-5 months
Reviewed on 2019/06/13
Review Source: Capterra

Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this.

However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this.

The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted.

I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed.

Best regards,

Pros

Well-structured set-up, giving credibility to the robustness of the software.

Cons

I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.

Response from eBallot

Appreciate the feedback, Thomas!

Thanks for your review about eBallot Essential's functionality.

Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision.

We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite).

Best,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Elaine L.
Industry: Insurance
Company size: 11-50 Employees

Highly recommend

Used Other for 1+ year
Reviewed on 2019/06/06
Review Source: Capterra

Excellent. Saved money and time on our annual Board of Election process. This is our 2nd year in a row using eballot. in 2018, the eBallot staff was in constant communication with me. Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first. For 2019, I had to contact them, most of the time. But that's minor. Still happy over all and will use again next year.

Pros

Ease of operation
User friendly
Dashboards
Reports

Cons

I couldn't run any reports using Google Chrome. not a big deal to use another browser for that, but I'm a chrome user by default.

Response from eBallot

Hi Elaine!

Thanks for the review. Note taken about reaching out more proactively in the future. We have implemented a new system to ensure that occurs earlier.

I'm interested in your reporting needs because Chrome is actually one of our recommended browsers. It should work to access the reports. I'll make sure we reach out to you and address this with a follow up.

Looking forward to working with you again next year.

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Elizabeth S.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Our labor union things eBallot is great!

Used Other for 2+ years
Reviewed on 2018/12/12
Review Source: Capterra

Pros

eBallot is easy to use and has significantly improved our members' voting experience. The software has also improved our administrative experience; the software is intuitive, voting events are able to be set up quickly and customer service is very responsive.

Cons

The software does seem to be a bit costly.

Response from eBallot

Hi Elizabeth,

Appreciate your review and feedback! We're happy to hear that your non-profit uses our self-administered voting tools to provide a better voting experience.

We take great pains to price our products according to the value they provide. So we can consistently offer a quality, reliable product - this requires us to maintain a certain price point.

I hope that the benefits continue to outweigh the costs, and that your organization sees value in eBallot for years to come.

Thanks again,

Jonathan Liu
Head of Customer Experience

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 10 user ratings
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eBallot Pricing

eBallot Pricing

Starting from
US$4,99/month
Free Trial
Subscription
Value for money

Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.

Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.

Value for Money
4,4/5
Based on 10 user ratings
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eBallot Features

eBallot Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4,4/5
Based on 10 user ratings
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Categories

Additional information for eBallot

Additional information for eBallot

Key features of eBallot

  • Activity tracking
  • Commenting
  • Conditional logic
  • Custom fields
  • Custom forms
  • Customer database
  • Customizable branding
  • Customizable questions
  • Data analysis tools
  • Email integration
  • Email invitations & reminders
  • Email notifications
  • Feedback collection
  • Filtered views
  • Mobile survey
  • Multiple question types
  • Nominations
  • Online voting
  • Paper survey
  • Phone survey
  • Phone voting
  • Printed ballots
  • Question branching
  • Ranked choice voting
  • Self service portal
  • Skip logic
  • Summary reports
  • Supports audio / images / video
  • Survey builder
  • Surveys & feedback
  • User activity monitoring
  • Voting
  • Weighted voting

Benefits

  • Get the results needed to make important decisions. Build a ballot in minutes and notify voters via email, allowing them to cast their votes from anywhere, using any device.

  • Ensure that all data is secure, backed up, and accessible when it’s needed. eBallot provides fully auditable and private voting events, and automatically backs up data periodically.

  • Keep track of voting throughout the ballot run times with real-time reporting on the number of votes cast at any given date or time.

  • Customize ballot settings with the ability to edit content and questions, setup start and end date and times, enable anonymous voting, and more.

  • Upload a voter list to control who the ballot is sent to and invite voters via email from within the eBallot interface. Reminder emails can be triggered throughout the ballot dates to those who have yet to vote.

  • eBallot FAQs

    eBallot FAQs

    Below are some frequently asked questions for eBallot.

    Q. What type of pricing plans does eBallot offer?

    eBallot offers the following pricing plans:

    Starting from: US$4,99/month

    Pricing model: Subscription

    Free Trial: Not Available

    Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.

    Q. What are the main features of eBallot?

    eBallot offers the following features:

    • Activity tracking
    • Commenting
    • Conditional logic
    • Custom fields
    • Custom forms
    • Customer database
    • Customizable branding
    • Customizable questions
    • Data analysis tools
    • Email integration
    • Email invitations & reminders
    • Email notifications
    • Feedback collection
    • Filtered views
    • Mobile survey
    • Multiple question types
    • Nominations
    • Online voting
    • Paper survey
    • Phone survey
    • Phone voting
    • Printed ballots
    • Question branching
    • Ranked choice voting
    • Self service portal
    • Skip logic
    • Summary reports
    • Supports audio / images / video
    • Survey builder
    • Surveys & feedback
    • User activity monitoring
    • Voting
    • Weighted voting

    Q. Who are the typical users of eBallot?

    eBallot has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does eBallot support?

    eBallot supports the following languages:

    English

    Q. What type of pricing plans does eBallot offer?

    eBallot has the following pricing plans:

    Subscription

    Q. Does eBallot support mobile devices?

    We do not have any information about what devices eBallot supports

    Q. What other apps does eBallot integrate with?

    We do not have any information about what integrations eBallot has

    Q. What level of support does eBallot offer?

    eBallot offers the following support options:

    Phone Support, Online Support, Knowledge Base