An online voting software and services provider
4.8/5 (10 reviews)eBallot is a secure online voting platform designed to help businesses of all sizes make decisions, elect leaders, and set new policies based on custom polls and surveys. The cloud-based platform provides the tools to build and customize ballots, notify and invite voters, gather votes, and then analyze results.
With eBallot, businesses can get opinions and feedback on business decisions through secure online votes. Users can build and customize ballots with company branding, and define opening and closing times, question content, ballot type, and more depending on the needs of the business. Ballots can be created and saved for a later date, or scheduled to open at a certain date and time, with invitations automatically send to participants on the given date. Reminder emails can be sent before and during the ballot, and conditional logic can be setup to only send email reminders to those who are yet to complete the survey.
eBallot facilitates self service voting for participants, allowing users to cast their vote only once, either on a desktop or mobile device. During the ballot, businesses can track the number of participants through voter activity reports and spread the word via email if more participants are needed. Reports and statistics are also provided after the ballot in order to provide users with results, with the ability to filter results by date or time, as well as view a final summary of overall votes.
Pros
Pricing is pretty affordable
You can email out notices to voters
Ballot questions are pretty easy to set up
Have several reports so you can see voting participation & results easily
Cons
They could use a better user manual with more detail on how to use software
When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet
Help is only available during the weekday hours, there is no after hours support except for help files
Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform.
After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential.
Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice.
We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight.
Regards,
Jonathan Liu
Head of Customer Experience
Wanted to use eBallot electronic voting for the ABA Board elections of May 2019. Worked together with rep. from ABA -IT department on this.
However, the Board did not want to use eBallot for security reasons: 1) Someone could be collecting eBallot invitations to vote and then 2) vote for someone else. They said that they had been in contact with eBallot about this.
The risk of point 1 could be reduced by sending the link to vote and password separately. The risk of point 2 could be reduced by tracking of IP addresses of votes casted.
I do not know what exactly happened in the communication between ABA and eBallot, but in my view the risks as highlighted by the Board are relatively small and can be well managed.
Best regards,
Pros
Well-structured set-up, giving credibility to the robustness of the software.
Cons
I wanted to test the software prior to use. However, I had to subscribe for 6 months to test the software. It would be good to be able to test eBallot with about 10-20 people for free.
Appreciate the feedback, Thomas!
Thanks for your review about eBallot Essential's functionality.
Each email containing unique login credentials is sent to each individual voter's email address which makes accessing this information very difficult for anyone besides the voter, but we understand your board's decision.
We definitely have higher-level products and services to mitigate that risk - as well as the IP tracking functionality you're looking for. Both of these are available in eBallot for Business (our enterprise suite).
Best,
Jonathan Liu
Head of Customer Experience
We use eballot for our annual election. I manage 5 associations and i have all of them use eballot
Pros
i liked that i could easily import my membership list into their template. Once you set everything up you just have to wait for the end of the election and get your results.
Cons
When you do have questions there is no chat support, just an FAQ area
Michele,
Thanks so much for your review! We're happy that our self-administered election software worked out for you and your annual election. Appreciate you spreading the word around to the associations you manage.
Support-wise, you're right that our Essential product relies on our self-service knowledge base articles. We're actively improving these articles so you can get on-demand help at a reasonable cost. If you find you need more robust support from our team, we're happy to set up a time to talk about our Business products.
Regardless, you're always welcome to email [email protected] and we'll make sure to get back within a business day.
Definitely feel free to reach out if you need anything from us in the future!
Best,
Jonathan Liu
Head of Customer Experience
Excellent. Saved money and time on our annual Board of Election process. This is our 2nd year in a row using eballot. in 2018, the eBallot staff was in constant communication with me. Meaning they let me know every time an email blast was sent out for us. It was nice to not have to think about the progress as they reached out first. For 2019, I had to contact them, most of the time. But that's minor. Still happy over all and will use again next year.
Pros
Ease of operation
User friendly
Dashboards
Reports
Cons
I couldn't run any reports using Google Chrome. not a big deal to use another browser for that, but I'm a chrome user by default.
Hi Elaine!
Thanks for the review. Note taken about reaching out more proactively in the future. We have implemented a new system to ensure that occurs earlier.
I'm interested in your reporting needs because Chrome is actually one of our recommended browsers. It should work to access the reports. I'll make sure we reach out to you and address this with a follow up.
Looking forward to working with you again next year.
Jonathan Liu
Head of Customer Experience
Pros
eBallot is easy to use and has significantly improved our members' voting experience. The software has also improved our administrative experience; the software is intuitive, voting events are able to be set up quickly and customer service is very responsive.
Cons
The software does seem to be a bit costly.
Hi Elizabeth,
Appreciate your review and feedback! We're happy to hear that your non-profit uses our self-administered voting tools to provide a better voting experience.
We take great pains to price our products according to the value they provide. So we can consistently offer a quality, reliable product - this requires us to maintain a certain price point.
I hope that the benefits continue to outweigh the costs, and that your organization sees value in eBallot for years to come.
Thanks again,
Jonathan Liu
Head of Customer Experience
Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.
Below are some frequently asked questions for eBallot.
eBallot offers the following pricing plans:
Starting from: US$5,00/month
Pricing model: Subscription
Free Trial: Not Available
Self-administration plans are based on the number of voters and start at $4.99/month for 50 voters. Business plans for managing complexity and votes of significance are also available. Visit www.eballot.com or contact [email protected] for more information.
eBallot offers the following features:
eBallot has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
eBallot supports the following languages:
English
eBallot has the following pricing plans:
Subscription
We do not have any information about what devices eBallot supports
We do not have any information about what integrations eBallot has
eBallot offers the following support options:
Knowledge Base, Online Support, Phone Support
We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election.