AlertFind

About AlertFind

AlertFind is a multi-channel emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. Includes 2-way communications, geofencing, multi-language support, and more. AlertFind's unique SmartContact feature ensures that the emergency contact database is always accurate and up to date by pulling the latest employee contact information from the organization's HR information systems.

Multi-channel delivery means users can send alerts to employees via text, voice, email, mobile app push notifications, and more. By simultaneously pushing alerts through multiple channels, AlertFind delivers alerts and updates to employees quickly on whichever device they are using. Emergency notifications enable users to alert employees to threats, and provide them with important information and key updates on situations such as natural disasters, so that they can take protective action immediately. Two-way communication allows team members to respond to emergency notifications and send ‘need help’ requests.

AlertFind’s IT alerting capabilities help keep organizations informed when systems are down due to a service outage or cyber attack. Users can integrate AlertFind with their service desk solution using APIs for Remedy, ServiceNow, Zendesk, Freshdesk, and more. Targeted alerts and auto-escalation technology enable users to send or escalate alerts to the specific individuals or teams capable of resolving the issue. AlertFind ensures all alerts are delivered even when systems go offline with secure off-network alerts.

Other important features include customizable hotline and conference bridge capabilities, automated alerts, role- and group-based alerts and geofencing. AlertFind's global reach, guaranteed uptime, multi-language support and secure, off-network platform make sure that you'll be able to reach everyone, everywhere in any situation.