Vibe

Digital workplace platform for employee communications

4 /5 (10 reviews) Write a Review!

Vibe Overview

What is Vibe?

Vibe is a digital workplace platform designed to help organizations develop their company culture, elevate internal communications, and improve employee experience. The communication platform seamlessly integrates into existing digital workplaces using a combination of digital displays (signage), desktops (screen saver), and WebView to share content with employees such as health and safety messages, performance updates, recognition, and more.

Vibe helps companies to more frequently and efficiently communicate internal communication content with all employees, including within large mobile workforces, or teams spread across multiple sites or locations. Organizations are able to visually demonstrate principles on topics such as company values, purpose, code of conduct, and strategic objectives, as well as celebrate employee achievements, and guide employees to conduct themselves with integrity in all actions which represent the company. Vibe provides a selection of various curated content streams which organizations can choose from, which are fully integrated with popular business applications. The solution helps companies to elevate the employee experience and strengthen their level of influence, leading to improved business performance.

Vibe channels or content streams can also be used to build the company brand, and increase customer engagement by reinforcing messages such as corporate commitment to causes, customer promises, as well as showcase industry recognition, awards and certification. Vibe supplies all the necessary equipment and systems from which users can stream content to keep customers engaged while in the waiting room, reception, or meeting room.

Vibe Overview

Pricing

Starting from
US$950,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing (NZD) is based on a subscription plan and the number of digital displays.


Vibe Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan
Supported Languages
English

Media

The dashboard enables organizations to setup and communicate their values, purpose, code of conduct, health and safety messages, promote strategic objectives, give performance updates, demonstrate recognition and celebrate achievements
Manage and curate various communications and content streams via mobile device
Vibe video Vibe screenshot: The dashboard enables organizations to setup and communicate their values, purpose, code of conduct, health and safety messages, promote strategic objectives, give performance updates, demonstrate recognition and celebrate achievements Vibe screenshot: Manage and curate various communications and content streams via mobile device

Vibe Reviews

Vibe Reviews

Overall rating
4
/
5
Excellent
2

Very good
6

Average
2

Poor
0

Terrible
0

Value for Money
3,4
Features
3,6
Ease of Use
3,1
Customer Support
4,4
80% recommended this app
Mana A.

Project AWHI

Very good and very proactive. Great support for the Vibe team which help guide our fresh eyes through the implementation stage of what we wanted to achieve.


David H.

GS1 New Zealand: 18 months later

This software has helped stop geographical office separation and team siloing. The next development steps we want to take on this software will help those be solved even further. Meetings are shorter and we can get immediate reporting to the whole business on performance without having to send more and more emails to get the data required.


Geoff F.

Vibe video interface, a series peaks and troughs.

Overall the experience has been one of highs and lows. When it's working well it's been great. When it's not working correctly it's been nothing more than frustrating. Some great people involved on the help desk side. I'd like to see Vibe's user interface have some much needed upgrades, some of which have been promised.


Libby O.

Vibe Review


Jacqui R.

Vibe Review


Mana A.
Industry: Construction
Company size: 10 000+ Employees

Project AWHI

Used Weekly for 6-12 months
Reviewed on 2020/04/20
Review Source: Capterra

Very good and very proactive. Great support for the Vibe team which help guide our fresh eyes through the implementation stage of what we wanted to achieve.

Pros

How we could personalise it and make it unique to our business so it couldn’t be duplicated. Also having the option to integrate other parts of our business together on the one platform. Connect all of our business units together and have three channels, overall business, regional business and individual businesses.

Cons

It’s fit for purpose for what we want to achieve. At this stage we don’t have a “least”

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David H.
Industry: Logistics & Supply Chain
Company size: 51-200 Employees

GS1 New Zealand: 18 months later

Used Weekly for 1+ year
Reviewed on 2020/04/13
Review Source: Capterra

This software has helped stop geographical office separation and team siloing. The next development steps we want to take on this software will help those be solved even further. Meetings are shorter and we can get immediate reporting to the whole business on performance without having to send more and more emails to get the data required.

Pros

It is easy to update data through Google Sheets and customer support is really easy to get a hold of. If I want to talk to someone, one of the team will answer the phone and they also make a point of regular catch-ups which counts for a lot. In terms of software we asked for a lot originally and Vibe did a really good job of bringing those visions to life as we had imagined them. If I want to add a quick slide in for a birthday or whatever then that's easily done too, which is cool, you're not stuck with what you ordered out of the box if you quickly need an extra.

Cons

There are some functionality issues, with the latest being particularly problematic, where the screens won't function as they're meant to or data doesn't pull through. Every few months I will have to ask Support to re-establish me as an administrator or I cannot make changes, it's the little things liked that which become annoying over time. There are some character issues too, where I can't see if I'm going past the point of it being a readable headline in the news section.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Geoff F.
Industry: Construction
Company size: 501-1 000 Employees

Vibe video interface, a series peaks and troughs.

Used Daily for 1+ year
Reviewed on 2020/04/13
Review Source: Capterra

Overall the experience has been one of highs and lows. When it's working well it's been great. When it's not working correctly it's been nothing more than frustrating. Some great people involved on the help desk side. I'd like to see Vibe's user interface have some much needed upgrades, some of which have been promised.

Pros

Vibe is a great platform for sharing business and social information amongst our team members how are spread out in different locations.

Cons

The interface is dated, non-intuitive and can be difficult and slow to operate. This quarter we've had quite a lot of technical issues which have only just settled back to a satisfactory state before we'v had to go into lockdown. We haven't been using Vibe since lockdown has started.

Response from Labyrinth Solutions

Hi Geoff, thank you for your review and outlining your concerns about the interface and the technical issues you have experienced.
Firstly, the good news is we are well underway with the new Vibe interface, which will provide a modern and intuitive user experience. We are on track to roll-out the new interface by the end of this quarter.
With regards to the performance issues, these Issues were due to the migration of our Vibe cloud infrastructure to Microsoft Azure. We are happy to report these issues have been resolved with the release of recent update, so you should be seeing big improvements in performance. I will contact you personally on Monday to make sure you are not experiencing any further issues and see if you would be interested in reviewing the new Vibe interface, prior to it being released.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Libby O.
Industry: Chemicals
Company size: 201-500 Employees

Vibe Review

Used Weekly for 2+ years
Reviewed on 2020/04/15
Review Source: Capterra

Pros

Vibe is a great internal communications tool that is user-friendly and customisable to your business. Their customer service team is friendly and quick to get in touch is you have a query or issue.

Cons

When uploading new content like a slide, it would be great if there was a 'NOW' option when selecting the time for the start date. I would also be beneficial to drag and drop content when uploading it on to vibe.

Response from Labyrinth Solutions

Hi Libby, thank you for your product review of Vibe and feedback about our customer service.

With regards to selecting the publish start date, if you leave this field blank it will publish the slide immediately. If this doesn't answer your request, please reach out to [email protected], and we can look to incorporate this as part of the slide manager upgrade, which we are currently working on.

Regarding the ability to drag and drop content for uploading. We will be releasing the new Image Manager, which supports dragging images to upload to Vibe. This upgrade will be release in the next 1 - 2 weeks. The new slide manager, which we are working on now and planning to release in June, will streamline the management of slides within one central page.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jacqui R.
Industry: Logistics & Supply Chain
Company size: 501-1 000 Employees

Vibe Review

Used Weekly for 6-12 months
Reviewed on 2020/04/07
Review Source: Capterra

Pros

Share information to staff across New Zealand that isn't always available to them easily. Different slide templates available - something always that works with what you want to share.

Cons

Theres little that we can change about existing slides, e.g. move bubbles, change size of pictures, stop moving pictures. We want to use the template but update small things.
Slides in portal are very slow to update which makes it difficult to use. Have error messages in admin section.

Response from Labyrinth Solutions

Hi Jacqui, thank you for your feedback and outlining your concerns about the existing slides.
As part of our upgrade to the Vibe interface, which will be released at the end of this quarter, we are building in more flexibility into our slide templates to allow for greater customisation. The issue you have experienced with slides being slow to update, was due to performance issues we experienced after the migration of our Vibe cloud infrastructure to Microsoft Azure. We are happy to report these issues have been resolved and you should be seeing big improvements in the speed in which slides are updating. Our support team will have been in touch with you about the error message in the Admin section, which we are monitoring.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

User recommendation
7,1/10
Based on 10 user ratings
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Vibe Pricing

Vibe Pricing

Starting from
US$950,00/month
Free Trial
Subscription
Value for money

Pricing (NZD) is based on a subscription plan and the number of digital displays.

Pricing (NZD) is based on a subscription plan and the number of digital displays.

Value for Money
3,4/5
Based on 10 user ratings
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Vibe Features

Vibe Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3,6/5
Based on 10 user ratings
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Categories

Additional information for Vibe

Additional information for Vibe

Key features of Vibe

  • Access control
  • Achievements
  • Broadcast internal communications
  • Code of business conduct
  • Create and edit slides and playlists
  • Cultural alignment
  • Dashboard
  • Drag & drop interface
  • Employee communication
  • Employee guides
  • Fully integrated with leading business applications
  • Health & wellness programs
  • Integrate with digital signage, desktop and WebView
  • Multiple curated content streams
  • Rewards and recognition
  • Schedule slides and playlists
  • Social media integration
  • Social recognition
  • Strategic objectives
  • Uptime monitoring
  • Web portal

Benefits

With Vibe...

  • Employees better understand the big picture, and how they fit in
  • Employees are more productive, because they see more meaning to their work
  • Keep your brand promise top-of-mind, improving customer satisfaction
  • Leadership can better motivate, inspire and engage with employees
  • Create a culture of open communication
  • Realise efficiencies by reducing reliance on tired communication methods

  • Vibe FAQs

    Vibe FAQs

    Below are some frequently asked questions for Vibe.

    Q. What type of pricing plans does Vibe offer?

    Vibe offers the following pricing plans:

    Starting from: US$950,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing (NZD) is based on a subscription plan and the number of digital displays.

    Q. What are the main features of Vibe?

    Vibe offers the following features:

    • Access control
    • Achievements
    • Broadcast internal communications
    • Code of business conduct
    • Create and edit slides and playlists
    • Cultural alignment
    • Dashboard
    • Drag & drop interface
    • Employee communication
    • Employee guides
    • Fully integrated with leading business applications
    • Health & wellness programs
    • Integrate with digital signage, desktop and WebView
    • Multiple curated content streams
    • Rewards and recognition
    • Schedule slides and playlists
    • Social media integration
    • Social recognition
    • Strategic objectives
    • Uptime monitoring
    • Web portal

    Q. Who are the typical users of Vibe?

    Vibe has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Vibe support?

    Vibe supports the following languages:

    English

    Q. What type of pricing plans does Vibe offer?

    Vibe has the following pricing plans:

    Subscription

    Q. Does Vibe support mobile devices?

    We do not have any information about what devices Vibe supports

    Q. What other apps does Vibe integrate with?

    Vibe integrates with the following applications:

    Facebook, Google Calendar, Google Docs, LinkedIn, Microsoft 365, Microsoft Outlook, SharePoint, Slack, Twitter, Yammer

    Q. What level of support does Vibe offer?

    Vibe offers the following support options:

    Phone Support, Online Support