Track It Forward

Track It Forward

Time tracking for volunteers

4.9/5 (11 reviews)

Track It Forward Overview

Track It Forward is a cloud-based volunteer time tracking solution which offers web, mobile, and kiosk-based hours logging, timesheet approvals, configurable dashboards and leaderboards, and advanced verification tools utilizing electronic signatures, selfies, and geolocation. The software is designed for nonprofits, schools, museums, universities, sports clubs and other organizations which work with volunteers, and offers native apps for iOS and Android.

With Track It Forward, users can create and manage events in their organization’s volunteer calendar, set up different shifts, and provide activity details. Sign-ups can be left open or limited to a set number of volunteers, and users can print out sign-in sheets and rosters for use at their events. Volunteers can be invited to sign up, and reminders can be sent out for events and to remind volunteers to log their hours. Track It Forward’s native iOS and Android apps allow volunteers to sign up for events, log and submit their hours, track the status of their approval submissions, monitor their progress towards milestones, and more.

Track It Forward automatically notifies users of new timesheets requiring approval, and users can approve volunteers’ logged hours individually or in bulk. Messages are sent to volunteers automatically if their submissions are rejected, and approvals can be delegated to multiple users. A range of custom reports can be created, exported, and shared, and volunteers can view configurable dashboards of charts and leaderboards for hours worked, recent activity, and the top 10 volunteers.

Pricing

Starting from
US$30,00/month
Pricing options
Free Trial
Free
Subscription

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Track It Forward Reviews

Overall rating
4.9/5
100% positive reviews
10
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Carmen E.

Easily the best Volunteer Management system

Reviewed on 2015/03/10
Review Source: Capterra

I have been using OV for 2 years, & I plan to stick with it for the remainder of my work days! This is easily the best volunteer management system around, for several reasons.
1. The founders are incredibly helpful! There is an area on the site which allows you to request & vote on new features. When I have questions, the founders usually reply within minutes-the service is personal, helpful, & timely.
2.I have volunteers in MS all the way to volunteers who are in their late 70s, which means there is a huge range of computer skills/comfort. All of my volunteers use this site to log their hours & not a single person has had a complaint.
3.It is mobile. All of my regular volunteers have downloaded the OV app onto their smart phones, & log their hours before they even leave the volunteer site! This feature is easily the favorite feature for my volunteers.
4.It allows me to customized nearly all of the fields. When Volunteers log in, I have certain fields I require so my records are always up-to-date. I also have all of the volunteer activities personalized for my volunteers & there is an area for them to add notes.
5.Scheduling. This is a feature I haven't used yet, but I will be using it this fall. The Volunteers can sign up for a shift based on what I make available to them. OV will even send out reminder emails to volunteers!
6. OV keeps track of all volunteer hours, & I can easily pull reports on all of my volunteers, certain volunteers, by date, or by activity (to name a few). I also have categories (set # of hours) set up on OV, & it displays a message each time I log in to alert me when a Volunteer enters a new category.
7. OV has a widget that was easy to put on our volunteer page, making it even easier for Volunteers to log their hours.
8.I can log hours for my volunteers. I have some volunteers who don't have computers, or who only volunteer one-time, & I log the volunteer hours for them. I can easily add new volunteers, or adjust hours if one of my regular volunteers accidentally logged too many/too few hours. The #1 indicator of how great this site is is the fact that my Volunteers love it! There are graphs that show how many hours have been volunteered, both in the past 6 weeks & overall, which makes it fun for my volunteers--they can compete to "stay on top" & love hearing who has "won" the most hours at the end of the year. I recommend OV to every Volunteer Manager I interact with.

Response from Track it Forward

Wow Carmen, you know OurVolts as good as we do. We've really appreciated you being with us for as long as you have and it really shows with your ability to really maximize the efficiency you get out of OurVolts.

Rating breakdown

Ease of Use
Customer Support

Jennifer M.

OurVolts is a game-changer

Reviewed on 2015/03/10
Review Source: Capterra

I run the Volunteer Program at a local Police Department, with a force of 20-30 Volunteers. Hours of my time used to be spent reviewing time slips and approving hours submissions. THEN a Volunteer would spend hours typing all of those approved hours into a spreadsheet. THEN, each month, the Volunteers would spend hours reviewing their spreadsheet reports against their calendars from the previous month, to ensure that they got "credit" for all the work they had done.

No more! Now my Volunteers can enter their hours easily (from an iPad "kiosk" in my office, or from their smartphones, or from the embedded widget on our website, or from the OurVolts site directly - whatever works best for them). I get to review and approve the hours in a timely manner, and no subsequent data-entry is required. Both I and the Volunteers can review their hour logs at any time. And I can run reports and pull data easily and quickly whenever I want.

The customer service is also excellent. OurVolts asks for user input - and it's not lip service! I have made a suggestion and seen it implemented in the same week. Because of this, the system is great... and getting better all the time.

Response from Track it Forward

Wow you're using all the methods of capturing volunteer hours, nothing like making it easier for all the volunteers!

Rating breakdown

Ease of Use
Customer Support

Karen L.

Great online tool for tracking volunteers

Reviewed on 2015/03/10
Review Source: Capterra

Our church/school implemented OurVolts approximately 1 year ago as a method of tracking our parish/school family volunteer hours. Previously it was being tracked using paper. Teachers needed to remind parents to log time. Parents needed to remember to log time. A volunteer needed to accumulate the hours and then run totals at the end of the year. This method was very time consuming. By implementing the online system, parents were able to easily log time via computer or smartphone and not worry about sign in sheets getting lost. The volunteer who tracked the hours is excited that she can now view reports and quickly provide information as needed. She can now spend more time helping the church in other ways.
As administrator, I feel that working with the OurVolts team has been very easy to work with. They are eager to share development ideas with current customers and I feel like I have a say in how the system is enhanced. I feel like our ideas on how to use the system are listened to as well.
This tool has been all around positive for our group!

Response from Track it Forward

Thank you for sharing all your great ideas with us, we've only been able to build this great product because of great organizers with their input.

Rating breakdown

Ease of Use
Customer Support

Eric S.

Volunteer Tracking and scheduling

Reviewed on 2015/03/11
Review Source: Capterra

Corona National Little League has been using OurVolts.com for about 9 months now with great results. Since we've started using the tool our field maintenance events have been much easier to schedule and has even created a great atmosphere of competition between out maintenance crews.

For tracking our snackbar, field maintenance and umpire volunteer hours the mobile app has been a huge success. Simple and easy to use our volunteers don't hesitate to key in their hours. We are looking forward to a continued partnership with OurVolts and eagerly anticipate the enhancements on their product roadmap.

Response from Track it Forward

I'm glad it's working out Eric, I was in little league myself so I know how great what you're doing is, forever memories! I'm glad we're helping to make them more efficient and impactful than they already are.

Rating breakdown

Ease of Use
Customer Support

Susan W.

Love OurVolts!

Reviewed on 2015/03/11
Review Source: Capterra

My non -profit has been using OurVolts.com for a year. We did extensive research to figure out what system would work for us. This does! Once everyone adjusted to the iPad instead of the paper and pen, it went really well. Now, when the administration want numbers, I can get them in a matter of minutes. We can find folks phone numbers and send out invites. I find it really easy to use on site and at home. (Some of the less technically minded people have trouble with it but make it work.) The cost is economical and the folks at OurVolts are really helpful - just ask if you have a question.

Response from Track it Forward

It's amazing how one of our technologies, in this case the iPad, really made the difference in your volunteer tracking program. We're happy to support such a great organization!

Rating breakdown

Ease of Use
Customer Support

Track It Forward Pricing

Starting from
US$30,00/month
Pricing options
Free Trial
Free
Subscription

Pricing is based on the number of volunteers:
0-25: free, with no premium features.
0-100: $30/month
Additional $30/month for every +100 volunteers.

Track It Forward Features

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Customizable Reporting
  • Data Import/Export
  • Real Time Reporting
  • Reminders

  • API
  • Applicant Tracking
  • Customizable Branding
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Self Service
  • Performance Management
  • Recruitment Management
  • Reporting & Statistics
  • Self Service Portal
  • Third Party Integration

Additional information for Track It Forward

Key features of Track It Forward

  • Advanced verification
  • Approvals dashboard
  • Audit trail
  • Automated reminders
  • Bulk hours approvals
  • Custom fields
  • Custom reports
  • Data export
  • Embeddable charts
  • Embeddable forms
  • Embeddable widgets
  • Event invitations & reminders
  • Event scheduling
  • Event sign ups
  • Geo-location verification
  • In-app messaging
  • Kiosk support
  • Leaderboards & milestone progress
  • Leaderboards and charts
  • Milestone assignment
  • Milestone tracking
  • Mobile signature verification
  • Multi-approver support
  • Private calendars
  • Push notifications
  • Real-time reports
  • Self-registration
  • Selfie verification
  • Shift & activity management
  • Submission status tracking
  • Time tracking
  • Timesheet approvals
  • Volunteer profiles
  • Volunteer timesheets
  • Web dashboard

Benefits

  • Volunteers can log their hours from any device, through embeddable forms, directly through the Track It Forward website, at a physical kiosk, or through their smartphone.

  • Instant reports give volunteers insight into their logged hours, leaderboard ranks, progress towards milestones, and more.

  • Users are automatically notified of new timesheets submitted for approval, with support for bulk approvals and delegation of submissions to multiple approvers.

  • Events can be created and managed in the calendar, and users can set up multiple shifts, provide activity details, control sign-up limits, send invitations and reminders, and print sign-in sheets and rosters.

  • Volunteers can access configurable dashboards with a log of recent activity, charts for volunteer hours over time, and a leaderboard of the top 10 volunteers to encourage participation.

  • Track It Forward FAQs

    Below are some frequently asked questions for Track It Forward.

    Q. What type of pricing plans does Track It Forward offer?

    Track It Forward offers the following pricing plans:

    Starting from: US$30,00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    Pricing is based on the number of volunteers:
    0-25: free, with no premium features.
    0-100: $30/month
    Additional $30/month for every +100 volunteers.

    Q. What are the main features of Track It Forward?

    Track It Forward offers the following features:

    • Advanced verification
    • Approvals dashboard
    • Audit trail
    • Automated reminders
    • Bulk hours approvals
    • Custom fields
    • Custom reports
    • Data export
    • Embeddable charts
    • Embeddable forms
    • Embeddable widgets
    • Event invitations & reminders
    • Event scheduling
    • Event sign ups
    • Geo-location verification
    • In-app messaging
    • Kiosk support
    • Leaderboards & milestone progress
    • Leaderboards and charts
    • Milestone assignment
    • Milestone tracking
    • Mobile signature verification
    • Multi-approver support
    • Private calendars
    • Push notifications
    • Real-time reports
    • Self-registration
    • Selfie verification
    • Shift & activity management
    • Submission status tracking
    • Time tracking
    • Timesheet approvals
    • Volunteer profiles
    • Volunteer timesheets
    • Web dashboard

    Q. Who are the typical users of Track It Forward?

    Track It Forward has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Track It Forward support?

    Track It Forward supports the following languages:

    English

    Q. What type of pricing plans does Track It Forward offer?

    Track It Forward has the following pricing plans:

    Free, Subscription

    Q. Does Track It Forward support mobile devices?

    Track It Forward supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Track It Forward integrate with?

    We do not have any information about what integrations Track It Forward has

    Q. What level of support does Track It Forward offer?

    Track It Forward offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials