LogDNA

LogDNA

Cloud-based log management with search, alerts and graphing

4.8/5 (35 reviews)

LogDNA Overview

LogDNA is a cloud-based system and application log management and analysis tool, giving engineers and devops teams the ability to capture, aggregate and query logs from any platform. Also available as a hybrid on-premise solution, monthly SaaS plans are priced per gigabyte subject to minimum charges and cater for up to 5, 10 and 25 users. Each boasts support for unlimited hosts and sources, along with features including live streaming and command line (CLI) tails, unlimited saved views and even Single Sign On (SSO) for Google Apps. LogDNA also provides a secured archiving service for logs older than the retention period of any LogDNA plan, therefore ensuring HIPAA compliance that requires a minimum of 6 years retention of audit log data.

Log capture is promised within under two minutes after install, with a growing list of custom integrations supporting popular platforms and sources. LogDNA's front-end provides a modern UI designed for developers, and houses a number of "Google-like" syntax search tools requiring no special query language. The search bar allows standard terms, excludes and chained Boolean operators such as AND / OR etc, while "field search" queries log lines for specified fields and values and "timeline search" jumps to specific time points from natural language. Views can be setup and saved to create quick query shortcuts, while real time alerts notify of key events via email, webhook or third-party Slack support. LogDNA also crucially allows logs and log data to be visualized within interactive dashboard graphs according to plot, metric and filter fields. Once generated, users can compare data trends this way and click any individual bar within the chart to "drill down" to the corresponding log line for debugging purposes.

Pricing

Starting from
US$1,50
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

LogDNA Reviews

Overall rating
4.8/5
97% positive reviews
28
Excellent
6
Very good
1
Average
0
Poor
0
Terrible
Per C.

Great, except for repeated issues with log ingestion (remote syslog)

Used Daily for 6-12 months
Reviewed on 2018/03/27
Review Source: Capterra

Pros

User interface is top notch. So much better than most competitors I've evaluated (which is quite a few actually).

Saved views, quick searches and view context functions makes this a joy to use.

Cons

Two things are blocking our expanded usage of LogDNA for our much bigger product & team:

1. Reliability. The repeated issues with the remote syslog log ingestion is just not acceptable. I've contacted support about it before, but I won't bother again until it seriously improves. We have to restart at least one logspout container each 1-2 weeks. And there ARE NO ALERTS that things aren't ingesting properly.

Basically I don't trust that all log data is there anymore.

2. Pricing. The pricing is great for small log volumes and short durations (as for the product we've migrated to LogDNA). But for slightly larger volumes (say 50 GB) or longer storage (14-30 days), the pricing is too high compared to competitive offerings (from e.g. Logentries).

Fewer plans (3 + free) with clear separation by features would be clearer. Costs should increase linearly with storage volume AND retention length (multiplied). This would make pricing clear and logical, instead of using "minimum charges" which is just annoying and stops us from increasing our usage until we reach that threshold.

I completely understand the need to raise prices for more value delivered, but it should be structured so that customers clearly perceive the added value. For instance, you should probably add advanced alerts to an "Enterprise" plan, and possibly limit graph usage for "Starter" plans, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Allan S.

Best tool I've ever used for logging. It just makes sense!

Used Daily for 1+ year
Reviewed on 2018/02/21
Review Source: Capterra

Pros

We've used a few other logging tools before, and still struggled with debugging our webapp on multiple servers. Then we found LogDNA, and decided to give it a try. Wow! It's so simple to install, we were up and running within a few minutes. The user interface is clean and intuitive. It's really easy to search keywords (even excluding terms), and jump to timeframes in your own local timezone. You can even type in 10 hours ago and it just works by jumping to the log line with a highlighted marker. It's saved us so much time when diagnosing a problem, tuning our app/server performance, and even when reviewing the logs to predict trends.

I also love the alerts and integration with email, Slack, PagerDuty, and even your own Webhook. With a couple of clicks, you can set up the notification rules to trigger an alert. With LogDNA, we always know what's going on at every level throughout the stack.

Cons

You can't customize the colors for log levels. Although they have a few preset themes to choose from, you can't fully customize it. For example, it's easy to see the Error level highlighted in red, but for the remaining log levels such as Info, Notice, Warning, Fatal, etc., the colors are the same so you can't quickly skim the logs without reading it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Shubham D.

Best product for logging in market

Used Daily for 2+ years
Reviewed on 2018/12/07
Review Source: Capterra

I would recommend logdna to everyone. It's pricing, feature parity and support are best.

Pros

We have tried many logging solutions out there in the market, but logdna was the cheapest, simple and best solution out there for logging. It has good support for different platforms like cloud, kubernetes and hosted machines. The setup is very simple for even a beginner and UI is very intuitive. It has all the required features for logging. The search and tags functionality has reduced a lot of pain of debugging.

The support channel is very active. I have got the solution to all my problems quickly.

The alerting feature is very useful in case our service goes down or misbehaves. It supports mails, slack and webhook which we use to automatically restart our server.

Cons

We can't set per service based logging limit. There are not many colour options for different logs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Alexander L.

LogDNA is a must have for any tech company

Used Daily for 2+ years
Reviewed on 2019/04/11
Review Source: Capterra

LogDNA has been helping us managing logs since early days (when our company was just 5 people). It helps us pro-actively identify bugs/crashes before our customers even had a chance to log support ticket.

Pros

- LogDNA is very easy to integrate - takes 5min to setup

- LogDNA saves disk space - you dont need to store logs in your server anymore

- LogDNA views makes it easy to organize logs based on environment, service, filter, etc

- LogDNA alerts enable us to pro-actively identify bugs/crashes before our customers even had a chance to log support ticket

- LogDNA makes it easier to expose logs to everyone in the team without having to give them access to the production servers

Cons

There is nothing i like least about this product. Maybe the fact that it gets more expensive as your system and users grows, but thats fair and expected

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

LogDNA makes logging fun and easy!

Used Daily for 2+ years
Reviewed on 2018/11/26
Review Source: Capterra

Pros

After struggling for years with tail-ing the logfiles of our servers, some genius told me that I should have a look at LogDNA. With their low pricing, I could hardly imagine that they offered quality software. But they do! Once setup at the server, it's easy to create filters (based on server, process, tag or level) to create custom views. So, for example, you can set a view to show all log entries from an error level for a certain process. On top of that, you can also create alarms for views to receive notifications at a certain treshold.

Cons

For 99% it does what I expect it to do. The only downside over the past years was that occasionally it was a bit slowish with realtime live updates. But most of the time it's pretty fast.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

LogDNA Pricing

Starting from
US$1,50
Pricing options
Free Trial
Free
Subscription
Value for money

14-day free trial available on all new accounts, then:

WILLOW (Single user) = Free
BIRCH (Up to 5 users) = $1.50 per GB per month
MAPLE (Up to 10 users) = $2.00 per GB per month
OAK (Up to 25 users) = $3.00 per GB per month
HIPAA (Up to 25 users) = $4.00 per GB per month

Contact sales for custom plans offering over 1TB per day allowances.

LogDNA Features

  • Alerts / Escalation
  • Monitoring
  • Single Sign On

  • API
  • Access Control
  • Activity Dashboard
  • Application Security
  • Audit Trail
  • Auditing
  • Authentication
  • Automatic Notifications
  • Compliance Management
  • Password Management
  • Permission Management
  • Real Time Monitoring
  • Reporting & Statistics
  • SSL Security
  • Third Party Integration
  • Two-Factor Authentication
  • Website Security

Additional information for LogDNA

Key features of LogDNA

  • Alerts
  • Archiving
  • Audit trails
  • Automatic field parsing
  • Backup log
  • Boolean search
  • Charting
  • Command line (CLI) tail
  • Compliance reporting
  • Consolidation
  • Custom fields
  • Dashboard creation
  • Dynamically tagged host groups
  • Filtered views
  • Graphical user interface
  • HIPAA Compliance
  • Live streaming tail
  • Natural language search
  • Network logs
  • Real time notifications
  • Remediation
  • S3 archiving
  • Search functionality
  • Semantic search
  • Server performance
  • Single Sign On
  • Supports views
  • Syslogs
  • Thresholds
  • Timeframe search
  • Unlimited hosts
  • Unlimited saved views
  • Visual analytics
  • Web logs

Benefits

  • LogDNA offers a cloud-based server log management SaaS with scalable pay per GB pricing packages licensed from 5-25 users, offering a graphical UI for monitoring multiple logs via a single screen.
  • Filters can be applied to limit searches to only certain log lines, while a number of search options include "field" and "timeframe" useful when querying log lines for certain fields, values and jumping to specific time points.
  • Views can be saved to create query shortcuts, while real time alerts can be setup to provide email, webhook and Slack notifications when important log events take place.
  • The dashboard-based graphing tool enables log data to be visualized, with any bar clickable in order to drill down to the specific log line when attempting to debug issues more quickly.
  • Broad platform support for Linux, Windows and Mac OS X is joined by a growing list of custom integration options for the capture and sending of logs.
  • LogDNA FAQs

    Below are some frequently asked questions for LogDNA.

    Q. What type of pricing plans does LogDNA offer?

    LogDNA offers the following pricing plans:

    Starting from: US$1,50

    Pricing model: Free, Subscription

    Free Trial: Available

    14-day free trial available on all new accounts, then:

    WILLOW (Single user) = Free
    BIRCH (Up to 5 users) = $1.50 per GB per month
    MAPLE (Up to 10 users) = $2.00 per GB per month
    OAK (Up to 25 users) = $3.00 per GB per month
    HIPAA (Up to 25 users) = $4.00 per GB per month

    Contact sales for custom plans offering over 1TB per day allowances.

    Q. What are the main features of LogDNA?

    LogDNA offers the following features:

    • Alerts
    • Archiving
    • Audit trails
    • Automatic field parsing
    • Backup log
    • Boolean search
    • Charting
    • Command line (CLI) tail
    • Compliance reporting
    • Consolidation
    • Custom fields
    • Dashboard creation
    • Dynamically tagged host groups
    • Filtered views
    • Graphical user interface
    • HIPAA Compliance
    • Live streaming tail
    • Natural language search
    • Network logs
    • Real time notifications
    • Remediation
    • S3 archiving
    • Search functionality
    • Semantic search
    • Server performance
    • Single Sign On
    • Supports views
    • Syslogs
    • Thresholds
    • Timeframe search
    • Unlimited hosts
    • Unlimited saved views
    • Visual analytics
    • Web logs

    Q. Who are the typical users of LogDNA?

    LogDNA has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does LogDNA support?

    LogDNA supports the following languages:

    English

    Q. What type of pricing plans does LogDNA offer?

    LogDNA has the following pricing plans:

    Free, Subscription

    Q. Does LogDNA support mobile devices?

    We do not have any information about what devices LogDNA supports

    Q. What other apps does LogDNA integrate with?

    LogDNA integrates with the following applications:

    Amazon EC2, Chef, CircleCI, Docker Cloud, GitHub, HipChat, Opsgenie, PagerDuty, Slack, Zapier

    Q. What level of support does LogDNA offer?

    LogDNA offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials