CoachAccountable

Coaching management platform for professional coaches.

About CoachAccountable

CoachAccountable is an online client management solution to make the delivery of coaching programs more approachable and more effective. The cloud-based software crucially automates the delivery of programs and content, while enabling prospective clients to book appointments with calendar scheduling that syncs across Google Calendar, iCal and Outlook. Automatic notifications keep clients updated, with appointment reminders sent to all relevant parties, while the "Stream" feature displays and sorts a comprehensive history of the coaching engagement. Coaches and clients can comment on actions, metrics, notes, worksheets, appointments and more to maintain engagement and follow-through between sessions. This hub tracks and presents progress, with metrics offering at-a-glance visualizations of coaching performance data.

CoachAccountable allows coaches to create templates, including those for directing sessions and typical interactions to promote continuity of service. Coaches can also design Worksheets, including form-based items. Files can also be shared from either client or coach, with the Library centrally storing coaching documents, pictures, audio and video assets. Clients can interact with each other in the Groups area, while Courses facilitate automated programs for individuals or groups. Additional highlight features include customizable branding, email and survey templates, action management, plus billing and invoicing supported by third-party payment processing. With the Team Edition, practice managers and leaders are able to train and monitor the performance of coaching staff. Resources and materials can be conveniently shared across an organization, while ensuring that coaches feel supported with access to a mobile-responsive app.

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Key benefits of CoachAccountable

  • CoachAccountable is cloud-based software for coaches; it supports the automatic delivery of structured coaching programs (Courses) and clients' ability to purchase coaching directly from a coach's website (Offerings).
  • Clients and coaches can schedule appointments via CoachAccountable's calendar-based Appointments feature, sending email or SMS text reminders while syncing to Google Calendar, iCal, Outlook, etc.
  • CoachAccountable's Library stores documents, pictures, audio files, and video files that can be shared among team members and clients. Audio and video files can be embedded into Worksheets, Session Notes, and more, and play in-app. Coaches can see if/when a client has accessed a file.


  • Automated text and email reminders keep clients engaged in their coaching programs, while the system automatically issues recurring invoices and receipts. Coaches can take online payments via PayPal, Stripe, Square, or Authorize.net.
  • CoachAccountable Metrics track the quantitative progress of clients. These results plus a client's entire record of progress can be automatically sent to the client or a third party.
  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico

    Supported Languages

    English

    Pricing starting from:

    US$20,00/month

    • Free Trial
    • Subscription

    Images

    CoachAccountable is an optimized, mobile-responsive web app that works across all devices.
    A mobile responsive web app gives coaches access to client profiles, appointment schedules, groups, courses, whiteboards and the centralized content library
    Plan Actions and Metrics, with due dates, reminders, comments, and more. View your client's progress quickly in the Overview.
    CoachAccountable's Team Edition allows customization that includes pairing multiple coaches with multiple clients. You can also create admin-only profiles for oversight.
    Use Groups for group coaching. Set desired participation levels, including whether members can comment on or see each other's progress. Set group assignments, goals, and more.
    Metrics clearly track progress and goals. Clients can enter comments on data points, and numbers can be automatically piped in from Worksheets.
    View a client's entire record of progress, or drill down into individual assignments. The client's page allows a quick view of what's done and not done in preparation for your coaching session.
    Multiple color-coded quick views to see a client's overall progress and results.
    Track the quantitative progress of coaching clients with metrics. View comments on each data point. Create worksheets that automatically populate the data points for your client. Export results to CSV.
    Create session note templates and deliver those notes to your clients (or keep them private for your eyes only). CoachAccountable will automatically suggest you append related actions to the session note.
    View 11 more
    CoachAccountable screenshot: CoachAccountable is an optimized, mobile-responsive web app that works across all devices. CoachAccountable screenshot: A mobile responsive web app gives coaches access to client profiles, appointment schedules, groups, courses, whiteboards and the centralized content library CoachAccountable screenshot: Plan Actions and Metrics, with due dates, reminders, comments, and more. View your client's progress quickly in the Overview. CoachAccountable screenshot: CoachAccountable's Team Edition allows customization that includes pairing multiple coaches with multiple clients. You can also create admin-only profiles for oversight. CoachAccountable screenshot: Use Groups for group coaching. Set desired participation levels, including whether members can comment on or see each other's progress. Set group assignments, goals, and more. CoachAccountable screenshot: Metrics clearly track progress and goals. Clients can enter comments on data points, and numbers can be automatically piped in from Worksheets. CoachAccountable screenshot: View a client's entire record of progress, or drill down into individual assignments. The client's page allows a quick view of what's done and not done in preparation for your coaching session. CoachAccountable screenshot: Multiple color-coded quick views to see a client's overall progress and results. CoachAccountable screenshot: Track the quantitative progress of coaching clients with metrics. View comments on each data point. Create worksheets that automatically populate the data points for your client. Export results to CSV. CoachAccountable screenshot: Create session note templates and deliver those notes to your clients (or keep them private for your eyes only). CoachAccountable will automatically suggest you append related actions to the session note.

    Features

    Total features of CoachAccountable: 34

    • API
    • Activity Dashboard
    • Activity Management
    • Appointment Management
    • Calendar Sync with Google
    • Charting
    • Content Library
    • Course Authoring
    • Credit Card Processing
    • Customizable Branding
    • Customizable Templates
    • Data Visualization
    • Email Notifications
    • Engagement Analytics
    • File Transfer
    • History Tracking
    • Invoice Processing
    • Learning Management
    • Mobile Alerts
    • Mobile Integration
    • Personalized Profiles
    • Progress Tracking
    • Receipt Management
    • Reminders
    • Reporting & Statistics
    • SMS Integration
    • SSL Security
    • Secure Data Storage
    • Secure Login
    • Team Calendars
    • Training Management
    • Training Record Management
    • Visual Analytics
    • Whiteboard

    Alternatives

    LearnUpon

    4,8
    #1 Alternative to CoachAccountable
    Accelerate employee, partner, and customer success with learning at the core of your growth strategy. LearnUpon LMS...

    Travitor

    4,5
    #2 Alternative to CoachAccountable
    Simplify learning at work. Create courses and manage live training events. Plus get 200+ courses included.

    Totara Learn

    4,3
    #3 Alternative to CoachAccountable
    Totara Learn is an industry-leading and flexible learning management system that gives organizations the freedom to...

    SmarterU LMS

    4,8
    #4 Alternative to CoachAccountable
    One solution for both your Learning Management System (LMS) and Online Training Course Design. We'll solve your...

    Reviews

    Overall rating

    4,9 /5
    (53)
    Value for Money
    4,9/5
    Features
    4,7/5
    Ease of Use
    4,7/5
    Customer Support
    5/5

    Already have CoachAccountable?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 53
    Phillip N.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy, customizable, powerful

    Reviewed on 2020/09/06

    CoachAccountable has a feature so solve every coaching need I have. So I stopped looking for a way...

    CoachAccountable has a feature so solve every coaching need I have. So I stopped looking for a way to manage my clients and instead started coaching.

    Pros

    I'm still fairly new to online coaching and feel like CA is the perfect platform to get started on. Every user gets plenty of sample content to quickly understand what each feature does and can do for each unique coach. The more I learn about the platform and this powerful software the more existing it gets coaching. I feel so blessed to have CA as my main, and only, tool to organised EVERYTHING regarding our engagement. With flawless integration with Stripe and Zoom I seriously don't need anything else. Well, I still need to edit photos and videos on my own. But [SENSITIVE CONTENT HIDDEN] and the Team are there to help with pretty much anything else I ask from them.

    Cons

    Now that it's the same price for Team accounts and Basic accounts I don't have anything else to wish for. This makes it perfect for my partner and I to get started together, but with different accounts to more easily share important content but separate client details and communication.

    Bonnie K.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    LOVE THE LOGIC, BUT NEED UX/UI IMPROVEMENT

    Reviewed on 2021/02/12

    Overall is pretty good. Just feel uncomfortable having to hear client's complain about the way the...

    Overall is pretty good. Just feel uncomfortable having to hear client's complain about the way the site looks and its navigation challenges.

    Pros

    I love that the customer service is top notch. They will call you and walk you through every bit and clarify any confusion. They will made quick changes to the platform if it seems there is a need. They were coaches from what I remember so they understand what coaches needed most. This included, automatic email drip campaigns, reminders sent to clients (both email and text options), agreement creations, file library, etc. There is so much for such an affordable price!

    Cons

    The ONLY thing that is a frustrating experience is the UI/UX. The feel of it is pretty outdated in my opinion. It reminds me of the early 2010's. For instance, if you look at other platforms that focus on one product (i.e. online video platforms), it is very sleek and clean. This system is very overwhelming for most of my clients, so much so that I had to create a separate tutorial video to help them.

    Response from CoachAccountable

    Hi Bonnie,

    Thanks for your thorough feedback. Happy to hear that you've found CoachAccountable a great improvement over Kajabi functionality-wise.

    Thanks also for the thoughts on our UX/UI. We're always open to tweaks, including to how the app looks, so would love to see any further suggestions on that!

    As for the system being complex, I took a look in your account and saw that you've got EVERY tab on for your clients. We recommend turning off any tabs you don't use often, so that the interface is more sleek and streamlined for them.

    Thanks again for the feedback!

    Heather R.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 2-10 Employees
    • Used Monthly for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 4.0 /10

    Complicated coaching

    Reviewed on 2019/11/06

    I was a client so my coach used this as a way to store and send information from our sessions as...

    I was a client so my coach used this as a way to store and send information from our sessions as well to sign agreements
    as a client that process was okay

    Pros

    Good way to store coaching videos for clients and self
    A decent platform for on boarding coaching clients

    Cons

    Expensive for what i experienced. As a coaching client I found it hard to navigate or export videos to my own computer.

    Response from CoachAccountable

    Hi Heather, I'm a bit surprised to see a review from you!

    We generally get our reviews from coaches (our direct customers), rather than from their clients. When you mention it was expensive for what you experienced, I think that might be more a reflection of what you paid your coach (because you wouldn't have paid for CoachAccountable).

    I notice your use of our platform was over 3 years ago. We've since released Version 3 and made numerous improvements--it's quite different from when you last were in!

    You report having used the product for 6-12 months, but it looks like you only logged in on 3 separate occasions.

    Finally, thanks for your mention of signing agreements being an okay process, but that actually wasn't a feature CA had until earlier this year. Perhaps you are thinking of some other platform?

    Either way, thanks for taking the time to share your thoughts. Sorry CA of 2016 doesn't seem so great in hindsight, but perhaps CA in 2019 would be worth revisiting!

    Krish S.
    Overall rating
    • Industry: Management Consulting
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Just the best onboarding ever!

    Reviewed on 2020/12/01

    Pros

    For coaching, this is just the best way to manage coaching relationships that I have come across. It keeps clients engaged and moving between sessions and has so much functionality that, when you get the hang of all that it can do, it can automate a huge amount of admin for you. This can take some doing, so when a Customer Success Rep called [SENSITIVE CONTENT HIDDEN] offered an onboarding session, I jumped at the chance. This was just the best onboarding I have ever had...she was so helpful, knowledgable and friendly, set up loads of templates for me and made me want to exploit the system for all that I could. Just great customer service.

    Cons

    There is so much functionality here that at first it can appear overwhelming and confusing. Also, some of the ways of doing things seems a little rigid at first, but when you get into it and see the logic, it is absolutely clear as to why...because it is unlocking so much functionality for you.

    Response from CoachAccountable

    Krish, we're so happy to hear that our team has the best onboarding ever, and glad that CoachAccountable's functionality is giving you tons of time back. Cheers!

    Heleen W.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Can't offer the best coaching services without CA

    Reviewed on 2021/02/10

    My overall experience is of almost dreamlike quality. I had never expected that there would be...

    My overall experience is of almost dreamlike quality. I had never expected that there would be professional Coach-support out there that A) adds real value to my coaching practice that pays back and B) really feels like having a true and dedicated support team at my disposal almost 24/7 (they seem - within reasonable expectations - to ALWAYS be available to help out, support and answer questions.)

    Pros

    The CoachAccountable portal, that I sign all my clients onto, helps me organize the overall coaching journey and structure each coaching session in a highly professional and smooth way.
    I add much more and higher value to my clients' experiences because of it.
    Their Customer Support is of A+ level -- they are extremely knowledgeable, they know to answer your questions in such an easy way that I honestly don't even understand why I had the question in the first place.

    Cons

    At first I thought it was pricy, as the monthly fee increases when you coach more people -- opposed the fixed monthly relatively low fee that the other software provider charged that I used prior. However, CA saves me so much time and has me add so much more value to my clients' coaching experience that it is well regarded cheaper than the cheapest competitor out there.

    Response from CoachAccountable

    Heleen, thank you for this lovely review! So happy that the system allows you to deliver great coaching and make your life easier.

    Glad to hear it's user-friendly and that our support team feels like a part of your own team, too.

    Cheers!

    Showing 5 reviews of 53 Read all reviews

    CoachAccountable FAQs

    Below are some frequently asked questions for CoachAccountable.

    CoachAccountable offers the following pricing plans:

    • Starting from: US$20,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    30-day trial, then packages priced as follows: SINGLE COACH: 0-2 clients = $20 per month 3-5 clients = $40 per month 6-10 clients = $70 per month 11-20 clients = $120 per month 21-35 clients = $200 per month 36-50 clients = $250 per month, etc... TEAM EDITION (have unlimited coaches on the account free of charge) 0-20 clients = $200 per month 21-50 clients = $400 per month 51-100 clients = $700 per month, etc... Only active clients count towards this limit. Activate and deactivate clients at any time. See CoachAccountable's pricing page for more.

    CoachAccountable offers the following features:

    • Activity dashboard
    • Activity management
    • Appointment management
    • Appointment scheduling
    • Automatic reminders
    • Calendar sync with Google
    • Charting
    • Client database
    • Content library
    • Course authoring
    • Course catalog
    • Credit Card processing
    • Customizable branding
    • Customizable templates
    • Data visualization
    • Email notifications
    • Engagement analytics
    • File transfer
    • Group Calendars
    • Group scheduling
    • Group training
    • History tracking
    • Invoice processing
    • Learning management
    • Mobile alerts
    • Mobile integration
    • Personalized profiles
    • Program management
    • Progress tracking
    • Receipt management
    • Reporting & statistics
    • SMS integration
    • SSL security
    • Scorecarding
    • Secure data storage
    • Secure login
    • Team calendars
    • Training management
    • Training record management
    • Training tracks
    • Visual analytics
    • Whiteboard
    • Worksheets
    • eLearning management

    CoachAccountable has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    CoachAccountable supports the following languages:

    English

    We do not have any information about what devices CoachAccountable supports

    CoachAccountable integrates with the following applications:

    Google Calendar, Microsoft Outlook, Square Payments, Stripe, Zapier, Zoom

    CoachAccountable offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

    Related categories

    See all software categories found for CoachAccountable.