CoachAccountable

Coaching management platform for professional coaches.

4,9 /5 (48 reviews) Write a Review!

CoachAccountable Overview

What is CoachAccountable?

CoachAccountable is an online client management solution to make the delivery of coaching programs more approachable and more effective. The cloud-based software crucially automates the delivery of programs and content, while enabling prospective clients to book appointments with calendar scheduling that syncs across Google Calendar, iCal and Outlook. Automatic notifications keep clients updated, with appointment reminders sent to all relevant parties, while the "Stream" feature displays and sorts a comprehensive history of the coaching engagement. Coaches and clients can comment on actions, metrics, notes, worksheets, appointments and more to maintain engagement and follow-through between sessions. This hub tracks and presents progress, with metrics offering at-a-glance visualizations of coaching performance data.

CoachAccountable allows coaches to create templates, including those for directing sessions and typical interactions to promote continuity of service. Coaches can also design Worksheets, including form-based items. Files can also be shared from either client or coach, with the Library centrally storing coaching documents, pictures, audio and video assets. Clients can interact with each other in the Groups area, while Courses facilitate automated programs for individuals or groups. Additional highlight features include customizable branding, email and survey templates, action management, plus billing and invoicing supported by third-party payment processing. With the Team Edition, practice managers and leaders are able to train and monitor the performance of coaching staff. Resources and materials can be conveniently shared across an organization, while ensuring that coaches feel supported with access to a mobile-responsive app.

CoachAccountable Overview

Pricing

Starting from
US$20,00/month

Pricing options

Free Trial
Subscription
Value for money

30-day trial, then packages priced as follows:

SINGLE COACH:
0-2 clients = $20 per month
3-5 clients = $40 per month
6-10 clients = $70 per month
11-20 clients = $120 per month
21-35 clients = $200 per month
36-50 clients = $250 per month, etc...

TEAM EDITION (have unlimited coaches on the account free of charge)
0-20 clients = $200 per month
21-50 clients = $400 per month
51-100 clients = $700 per month, etc...

Only active clients count towards this limit. Activate and deactivate clients at any time.

See CoachAccountable's pricing page for more.


CoachAccountable Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Plan Actions and Metrics, with due dates, reminders, comments, and more. View your client's progress quickly in the Overview.
Metrics clearly track progress and goals. Clients can enter comments on data points, and numbers can be automatically piped in from Worksheets.
CoachAccountable's Team Edition allows customization that includes pairing multiple coaches with multiple clients. You can also create admin-only profiles for oversight.
Use Groups for group coaching. Set desired participation levels, including whether members can comment on or see each other's progress. Set group assignments, goals, and more.
CoachAccountable is an optimized, mobile-responsive web app that works across all devices.
View a client's entire record of progress, or drill down into individual assignments. The client's page allows a quick view of what's done and not done in preparation for your coaching session.
A mobile responsive web app gives coaches access to client profiles, appointment schedules, groups, courses, whiteboards and the centralized content library
Multiple color-coded quick views to see a client's overall progress and results.
Track the quantitative progress of coaching clients with metrics. View comments on each data point. Create worksheets that automatically populate the data points for your client. Export results to CSV.
Create session note templates and deliver those notes to your clients (or keep them private for your eyes only). CoachAccountable will automatically suggest you append related actions to the session note.
CoachAccountable screenshot: Plan Actions and Metrics, with due dates, reminders, comments, and more. View your client's progress quickly in the Overview. CoachAccountable screenshot: Metrics clearly track progress and goals. Clients can enter comments on data points, and numbers can be automatically piped in from Worksheets. CoachAccountable screenshot: CoachAccountable's Team Edition allows customization that includes pairing multiple coaches with multiple clients. You can also create admin-only profiles for oversight. CoachAccountable screenshot: Use Groups for group coaching. Set desired participation levels, including whether members can comment on or see each other's progress. Set group assignments, goals, and more. CoachAccountable screenshot: CoachAccountable is an optimized, mobile-responsive web app that works across all devices. CoachAccountable screenshot: View a client's entire record of progress, or drill down into individual assignments. The client's page allows a quick view of what's done and not done in preparation for your coaching session. CoachAccountable screenshot: A mobile responsive web app gives coaches access to client profiles, appointment schedules, groups, courses, whiteboards and the centralized content library CoachAccountable screenshot: Multiple color-coded quick views to see a client's overall progress and results. CoachAccountable screenshot: Track the quantitative progress of coaching clients with metrics. View comments on each data point. Create worksheets that automatically populate the data points for your client. Export results to CSV. CoachAccountable screenshot: Create session note templates and deliver those notes to your clients (or keep them private for your eyes only). CoachAccountable will automatically suggest you append related actions to the session note.

CoachAccountable Reviews

CoachAccountable Reviews

Overall rating
4,9
/
5
Excellent
47

Very good
0

Average
0

Poor
1

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,8
Customer Support
5
98% recommended this app
Phillip N.

Easy, customizable, powerful

CoachAccountable has a feature so solve every coaching need I have. So I stopped looking for a way to manage my clients and instead started coaching.


Jane W.

CoachAccountable from the lense of a coach

CoachAccountable is actually very easy to use; however at initial moment it did seem a challenge--that had more to do with me vs. CA...The Service and Support was AWESOME! The tutorials are great and questions are answered quickly. Great Customer Service!
CoachAccountable allows me to actually hold my clients accountable and measure results....something that my clients say they want because they want to play a bigger better or newer game! CoachAccountable shows you and your client the entire picture of your coaching partnership and allows the doors of communication to open around success and areas of challenge. It gives you and your client data to show what is moving them forward or holding them back from accomplishing their goals.


Heather R.

Complicated coaching

I was a client so my coach used this as a way to store and send information from our sessions as well to sign agreements
as a client that process was okay


Gerilyn A.

It's like having a super smart personal and professional assistant

My biggest challenge with my new career as a coach has been time management, mostly related to organizing all my clients' accounts, accessing support files, emailing each client with specific action items and/or helpful documents. Now I can upload everything to one area. I can easily share pertinent files with each client without having to copy and/or attach individual files for each person.
CoachAccountable's stream feature is possibly my favorite. I no longer have to scroll through or search for emails from clients in my overflowing inbox. Our entire conversation is kept in one area. It's been a MAJOR TIME SAVER for me!


Chad G.

Get Your Coaching Practice Going

With CoachAccountable I can manage my clients, handle billing, schedule meetings, integrate my calendar, and most importantly provide an interactive coaching experience for my clients. The price point and the value beats anything else that is available online. I have tried multiple platforms for Coaching Online and CoachAccountable is the best on both price and features.

In addition to having a great tool to help me run my coaching business, CoachAccountable has a great user community. The team at CoachAccountable are prompt and polite. You can tell that you are dealing with someone who cares about their customer experience. A great product and great service.


Phillip N.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Easy, customizable, powerful

Used Daily for 1+ year
Reviewed on 2020/09/06
Review Source: Capterra

CoachAccountable has a feature so solve every coaching need I have. So I stopped looking for a way to manage my clients and instead started coaching.

Pros

I'm still fairly new to online coaching and feel like CA is the perfect platform to get started on. Every user gets plenty of sample content to quickly understand what each feature does and can do for each unique coach. The more I learn about the platform and this powerful software the more existing it gets coaching. I feel so blessed to have CA as my main, and only, tool to organised EVERYTHING regarding our engagement. With flawless integration with Stripe and Zoom I seriously don't need anything else. Well, I still need to edit photos and videos on my own. But [SENSITIVE CONTENT HIDDEN] and the Team are there to help with pretty much anything else I ask from them.

Cons

Now that it's the same price for Team accounts and Basic accounts I don't have anything else to wish for. This makes it perfect for my partner and I to get started together, but with different accounts to more easily share important content but separate client details and communication.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jane W.
Industry: Management Consulting
Company size: Self Employed

CoachAccountable from the lense of a coach

Used Daily for 6-12 months
Reviewed on 2018/11/19
Review Source: Capterra

CoachAccountable is actually very easy to use; however at initial moment it did seem a challenge--that had more to do with me vs. CA...The Service and Support was AWESOME! The tutorials are great and questions are answered quickly. Great Customer Service!
CoachAccountable allows me to actually hold my clients accountable and measure results....something that my clients say they want because they want to play a bigger better or newer game! CoachAccountable shows you and your client the entire picture of your coaching partnership and allows the doors of communication to open around success and areas of challenge. It gives you and your client data to show what is moving them forward or holding them back from accomplishing their goals.

Pros

After keeping paper files on clients and sending numerous things via email, I set out to find a platform that as a coach I could utilize for myself as hoping it could have benefits for my clients use too. I found it in CoachAccountable. At a very reasonable investment I am able to have all my clients in one place and communicate with them before, during and after sessions. The features are great: Session Notes, Action Items, Metric to measure success in areas important to the client, File share, Whiteboard, I could go on. It has saved me time and my clients report that it shines the light down on what they are following through on and where they are falling short on What they want to achieve. CoachAccountable is not just for the coach I have clients set up actions, set up metrics and this is a great benefit to them. I recently used it for Group Coaching and with 2 groups going it was great to have the venue to work with the group and them with me via CoachAccountable. It has a course feature which I am starting to use and I see great benefits of that for coaching clients who want or need some development areas on their own time! I looked on line for over a month and CA was the only system I could find where two way communication and involvement from the coach and the coachee was so robust. I'd recommend CoachAccountable

Cons

Although the metric area is great and actually after looking around CA was the only one I could find with this feature however would like it a few more options on how to display and measure things important to my client. Another great feature is setting up worksheets for clients would only like a few more options on the content features(fonts, colors, etc.)

Response from JPL Consulting

Thanks, Jane! We love seeing your groups grow using CA.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Heather R.
Industry: Professional Training & Coaching
Company size: 2-10 Employees

Complicated coaching

Used Monthly for 6-12 months
Reviewed on 2019/11/06
Review Source: Capterra

I was a client so my coach used this as a way to store and send information from our sessions as well to sign agreements
as a client that process was okay

Pros

Good way to store coaching videos for clients and self
A decent platform for on boarding coaching clients

Cons

Expensive for what i experienced. As a coaching client I found it hard to navigate or export videos to my own computer.

Response from CoachAccountable

Hi Heather, I'm a bit surprised to see a review from you!

We generally get our reviews from coaches (our direct customers), rather than from their clients. When you mention it was expensive for what you experienced, I think that might be more a reflection of what you paid your coach (because you wouldn't have paid for CoachAccountable).

I notice your use of our platform was over 3 years ago. We've since released Version 3 and made numerous improvements--it's quite different from when you last were in!

You report having used the product for 6-12 months, but it looks like you only logged in on 3 separate occasions.

Finally, thanks for your mention of signing agreements being an okay process, but that actually wasn't a feature CA had until earlier this year. Perhaps you are thinking of some other platform?

Either way, thanks for taking the time to share your thoughts. Sorry CA of 2016 doesn't seem so great in hindsight, but perhaps CA in 2019 would be worth revisiting!

Rating breakdown

Ease of Use

Likelihood to recommend: 4.0/10

Gerilyn A.
Industry: Medical Practice
Company size: 2-10 Employees

It's like having a super smart personal and professional assistant

Used Daily for 1-5 months
Reviewed on 2020/07/29
Review Source: Capterra

My biggest challenge with my new career as a coach has been time management, mostly related to organizing all my clients' accounts, accessing support files, emailing each client with specific action items and/or helpful documents. Now I can upload everything to one area. I can easily share pertinent files with each client without having to copy and/or attach individual files for each person.
CoachAccountable's stream feature is possibly my favorite. I no longer have to scroll through or search for emails from clients in my overflowing inbox. Our entire conversation is kept in one area. It's been a MAJOR TIME SAVER for me!

Pros

I have been a business owner for 25+ years. In my previous career, I owned two cosmetic dental practices. My offices relied on great technology to ensure our systems ran efficiently and profitably. Luckily, I had some super smart people working with me who mastered the technology.
When I started my existing business, I was the CEO, CFO, CMO, COO, CIO and executive assistant. My weakest roles are those of CIO and executive assistant. So when I tell you that even I, a self-admitted technologically challenged individual can quickly and easily implement CoachAccountable, you have to believe how EASY it is to use this platform! It has made ORGANIZING all my clients' accounts a walk in the park. I access my site at least 5-10 times each day and am loving it more and more every time I use it!

Cons

I haven't found any yet. Seriously. I'll be sure to let [SENSITIVE CONTENT HIDDEN]
know if I have any recommendations for improving the site.

Response from CoachAccountable

Thanks, Gerilyn, for the fabulous review. So happy that the Stream makes your life easier. Sounds like you already know where to find us for those suggestions for improvement if you find any!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chad G.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Get Your Coaching Practice Going

Used Weekly for 2+ years
Reviewed on 2020/03/29
Review Source: Capterra

With CoachAccountable I can manage my clients, handle billing, schedule meetings, integrate my calendar, and most importantly provide an interactive coaching experience for my clients. The price point and the value beats anything else that is available online. I have tried multiple platforms for Coaching Online and CoachAccountable is the best on both price and features.

In addition to having a great tool to help me run my coaching business, CoachAccountable has a great user community. The team at CoachAccountable are prompt and polite. You can tell that you are dealing with someone who cares about their customer experience. A great product and great service.

Pros

The software is customizable it allows you to apply your own branding. Having a tool like Coach Accountable simplifies customer signup and presents a great forward facing user experience. The tool is incredibly feature rich and would be flexible to anyone who has a Coaching or Group Coaching Program.

Cons

The formatting on form creation is a little clunky. This doesn't cause any actual issue and only takes a few moments to figure out.

Response from CoachAccountable

Chad, thank you for the ringing endorsement. We're delighted that our commitment to what we do shows through, and that we can help you do your transformational work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,8/10
Based on 48 user ratings
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CoachAccountable Pricing

CoachAccountable Pricing

Starting from
US$20,00/month
Free Trial
Subscription
Value for money

30-day trial, then packages priced as follows:

SINGLE COACH:
0-2 clients = $20 per month
3-5 clients = $40 per month
6-10 clients = $70 per month
11-20 clients = $120 per month
21-35 clients = $200 per month
36-50 clients = $250 per month, etc...

TEAM EDITION (have unlimited coaches on the account free of charge)
0-20 clients = $200 per month
21-50 clients = $400 per month
51-100 clients = $700 per month, etc...

Only active clients count towards this limit. Activate and deactivate clients at any time.

See CoachAccountable's pricing page for more.

30-day trial, then packages priced as follows:

SINGLE COACH:
0-2 clients = $20 per month
3-5 clients = $40 per month
6-10 clients = $70 per month
11-20 clients = $120 per month
21-35 clients = $200 per month
36-50 clients = $250 per month, etc...

TEAM EDITION (have unlimited coaches on the account free of charge)
0-20 clients = $200 per month
21-50 clients = $400 per month
51-100 clients = $700 per month, etc...

Only active clients count towards this limit. Activate and deactivate clients at any time.

See CoachAccountable's pricing page for more.

Value for Money
4,9/5
Based on 48 user ratings
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CoachAccountable Features

CoachAccountable Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,7/5
Based on 48 user ratings
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Categories

Additional information for CoachAccountable

Additional information for CoachAccountable

Key features of CoachAccountable

  • Activity dashboard
  • Activity management
  • Appointment management
  • Appointment scheduling
  • Automatic reminders
  • Calendar sync with Google
  • Charting
  • Client database
  • Content library
  • Course authoring
  • Course catalog
  • Credit Card processing
  • Customizable branding
  • Customizable templates
  • Data visualization
  • Email notifications
  • Engagement analytics
  • File transfer
  • Group Calendars
  • Group scheduling
  • Group training
  • History tracking
  • Invoice processing
  • Learning management
  • Mobile alerts
  • Mobile integration
  • Personalized profiles
  • Program management
  • Progress tracking
  • Receipt management
  • Reporting & statistics
  • SMS integration
  • SSL security
  • Scorecarding
  • Secure data storage
  • Secure login
  • Team calendars
  • Training management
  • Training record management
  • Training tracks
  • Visual analytics
  • Whiteboard
  • Worksheets
  • eLearning management

Benefits

  • CoachAccountable is cloud-based software for coaches; it supports the automatic delivery of structured coaching programs (Courses) and clients' ability to purchase coaching directly from a coach's website (Offerings).
  • Clients and coaches can schedule appointments via CoachAccountable's calendar-based Appointments feature, sending email or SMS text reminders while syncing to Google Calendar, iCal, Outlook, etc.
  • CoachAccountable's Library stores documents, pictures, audio files, and video files that can be shared among team members and clients. Audio and video files can be embedded into Worksheets, Session Notes, and more, and play in-app. Coaches can see if/when a client has accessed a file.


  • Automated text and email reminders keep clients engaged in their coaching programs, while the system automatically issues recurring invoices and receipts. Coaches can take online payments via PayPal, Stripe, Square, or Authorize.net.
  • CoachAccountable Metrics track the quantitative progress of clients. These results plus a client's entire record of progress can be automatically sent to the client or a third party.
  • CoachAccountable FAQs

    CoachAccountable FAQs

    Below are some frequently asked questions for CoachAccountable.

    Q. What type of pricing plans does CoachAccountable offer?

    CoachAccountable offers the following pricing plans:

    Starting from: US$20,00/month

    Pricing model: Subscription

    Free Trial: Available

    30-day trial, then packages priced as follows: SINGLE COACH: 0-2 clients = $20 per month 3-5 clients = $40 per month 6-10 clients = $70 per month 11-20 clients = $120 per month 21-35 clients = $200 per month 36-50 clients = $250 per month, etc... TEAM EDITION (have unlimited coaches on the account free of charge) 0-20 clients = $200 per month 21-50 clients = $400 per month 51-100 clients = $700 per month, etc... Only active clients count towards this limit. Activate and deactivate clients at any time. See CoachAccountable's pricing page for more.

    Q. What are the main features of CoachAccountable?

    CoachAccountable offers the following features:

    • Activity dashboard
    • Activity management
    • Appointment management
    • Appointment scheduling
    • Automatic reminders
    • Calendar sync with Google
    • Charting
    • Client database
    • Content library
    • Course authoring
    • Course catalog
    • Credit Card processing
    • Customizable branding
    • Customizable templates
    • Data visualization
    • Email notifications
    • Engagement analytics
    • File transfer
    • Group Calendars
    • Group scheduling
    • Group training
    • History tracking
    • Invoice processing
    • Learning management
    • Mobile alerts
    • Mobile integration
    • Personalized profiles
    • Program management
    • Progress tracking
    • Receipt management
    • Reporting & statistics
    • SMS integration
    • SSL security
    • Scorecarding
    • Secure data storage
    • Secure login
    • Team calendars
    • Training management
    • Training record management
    • Training tracks
    • Visual analytics
    • Whiteboard
    • Worksheets
    • eLearning management

    Q. Who are the typical users of CoachAccountable?

    CoachAccountable has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    Q. What languages does CoachAccountable support?

    CoachAccountable supports the following languages:

    English

    Q. What type of pricing plans does CoachAccountable offer?

    CoachAccountable has the following pricing plans:

    Subscription

    Q. Does CoachAccountable support mobile devices?

    We do not have any information about what devices CoachAccountable supports

    Q. What other apps does CoachAccountable integrate with?

    CoachAccountable integrates with the following applications:

    Google Calendar, Microsoft Outlook, Square Payments, Stripe, Zapier, Zoom

    Q. What level of support does CoachAccountable offer?

    CoachAccountable offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials