PayScale

A modern compensation platform with built-in markert data.

4 /5 (24 reviews) Write a Review!

PayScale Overview

What is PayScale?

PayScale is a compensation management solution for gathering, analyzing, and utilizing compensation data to help businesses determine how to distribute their compensation budget. PayScale gathers real-time and historical salary data to allow businesses to create, track, and analyze their compensation strategy. The cloud-based system offers a range of modules including an Insight Lab, MarketPay compensation survey management tool, Team collaboration tool, and Data which offers PayScale Crowdsourced and PayScale Company Sourced data.

Depending on the needs of each company and the compensation situation of every user, PayScale provides a range of integrated online software solutions and salary survey data tools. PayScale Insight Lab provides salary survey management with robust visual analytics to display answers, and users can define the relevant data for their needs, whether it be crowdsourced data, company sourced data, or third party survey data. Insight Lab can also recommend the most relevant data sources for each business need and then allow users to drill down on the data that they choose.

PayScale MarketPay is a compensation survey data management tool which allows users to run analytics on survey data, and deliver visual reports or dashboards from a range of over 60 pre-built templates. PayScale MarketPay facilitates the import of survey data and export to survey publishers. Integration with Tableau allows users to create and customize data visualizations for partners or internal collaborators.

For managing the pay increase workflow, PayScale Team provides collaboration tools, increase justifications, promotion request management, custom pay increase workflows, and support for base pay, variable pay, bonuses, and equity. Meanwhile the PayScale Benchmark solution allows organizations to address data gaps by analyzing market compensation rates through crowdsourced salary profiles. Benchmark facilitates access to real-time data on compensation packages and pay trends in specific markets or position types, in order to ensure that salary offers are realistic and competitive.

PayScale Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact PayScale for pricing information.


PayScale Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Gain insight into salaries with interactive, real-time reports
Reports can be customized and exported or printed
Track project and company budgets when planning compensation raises
Track compensation by employee and view increase recommendations for each team member
Benefit from powerful compensation survey management tools
Management can access their dashboard to view to-do items and notifications
Data on at-risk employees and market gaps can be gathered to aid with decision making
View insights into compensation with crowd-sourced and company-sourced data
Create data dashboards to share with collaborators or partners
PayScale video PayScale screenshot: Gain insight into salaries with interactive, real-time reports PayScale screenshot: Reports can be customized and exported or printed PayScale screenshot: Track project and company budgets when planning compensation raises PayScale screenshot: Track compensation by employee and view increase recommendations for each team member PayScale screenshot: Benefit from powerful compensation survey management tools PayScale screenshot: Management can access their dashboard to view to-do items and notifications PayScale screenshot: Data on at-risk employees and market gaps can be gathered to aid with decision making PayScale screenshot: View insights into compensation with crowd-sourced and company-sourced data PayScale screenshot: Create data dashboards to share with collaborators or partners

PayScale Reviews

PayScale Reviews

Overall rating
4
/
5
Excellent
11

Very good
8

Average
2

Poor
0

Terrible
3

Value for Money
3,8
Features
3,8
Ease of Use
3,8
Customer Support
3,7
79% recommended this app
Stephanie O.

Amazing team offering great data to help remain competitive with out compensation program

All of our comp data in one place. We have employees in other states and PayScale comp experts helped us create labor markets for each area we have remote staff. This allowed us to have salary ranges applicable to those locations to ensure we were paying them relative to the COL vs. the DC market.


Jordan N.

MarketPay works well, Insight Lab is TERRIBLE

We implemented the payscale platforms (insight lab first then moved to MarketPay when we realized how bad the Insight Lab product is) to store all of our external salary surveys in one place. We are able to run analytics off of the data directly in the platform. We previously housed all of the data in excel worksheets, so this has removed the need for massive spreadsheets.


Deborah S.

Dissatisfied Customer

Utilizing the software is great! The customer service in trying to talk to a person was terrible. They don't answer the phone. If you want to talk to someone they do not get back to you. If you get a person they lie and tell you that they will call you back and never do. The CUSTOMER SERVICE STINKS! I needed some additional service and had to go elsewhere to get it, because the customer service department failed to get back with me. Their webinars, they rush you through them as if they can't wait to get to finish and get you out of their hair. Another company I worked for we used Payscale exclusively and could not ask for better customer service. That is why when I came to my current organization, I recommended them for here. They must have received their customer model from a 4th world country. Get better customer service and answer your phones with a human being. I promise they do not get back with you.


Janine L.

Know your value - it's invaluable!

Self confidence, a vision for where I want to aim my career, and an abundance of resources.


Aimee F.

I have used payscale to price positions as well as to benchmark my own compensation.

Its a helpful tool whether you are looking to price out your 'worth' in consideration of a potential job offer, or you are looking to bench mark positions within your organization.


Stephanie O.
Industry: Publishing
Company size: 51-200 Employees

Amazing team offering great data to help remain competitive with out compensation program

Used Monthly for 2+ years
Reviewed on 2018/04/06
Review Source: Capterra

All of our comp data in one place. We have employees in other states and PayScale comp experts helped us create labor markets for each area we have remote staff. This allowed us to have salary ranges applicable to those locations to ensure we were paying them relative to the COL vs. the DC market.

Pros

We have 125 jobs in our company and we were able to match all but two with this one system. These two were very niche to our industry and company so we are very pleased with that. The data is very comprehensive and made our salary structure review project very easy.

Cons

Some customization for us to be able to upload specialized job details would be helpful. We may find that other companies in similar industries have jobs that are hard to match.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jordan N.
Industry: Banking
Company size: 5 001-10 000 Employees

MarketPay works well, Insight Lab is TERRIBLE

Used Weekly for 1+ year
Reviewed on 2020/02/24
Review Source: Capterra

We implemented the payscale platforms (insight lab first then moved to MarketPay when we realized how bad the Insight Lab product is) to store all of our external salary surveys in one place. We are able to run analytics off of the data directly in the platform. We previously housed all of the data in excel worksheets, so this has removed the need for massive spreadsheets.

Pros

The MarketPay product is easy to set up, create and pull reports, and manage from and administrator perspective. The UI is pretty basic without any bells and whistles, but the product works well to store compensation data and to report off of it. Ad hoc pricing is great for pulling data for new roles.

Cons

The MarketPay platform UI is pretty dated, but I don’t believe that takes away from the product. The Insight Lab platform is terrible for anyone who needs to price more than 50 or so jobs. The amount of manual work that must be done to match each job is ridiculous, and I don’t know why anyone would think the process is acceptable.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 6.0/10

Deborah S.
Industry: Education Management
Company size: 1 001-5 000 Employees

Dissatisfied Customer

Used Daily for 6-12 months
Reviewed on 2019/11/21
Review Source: GetApp

Utilizing the software is great! The customer service in trying to talk to a person was terrible. They don't answer the phone. If you want to talk to someone they do not get back to you. If you get a person they lie and tell you that they will call you back and never do. The CUSTOMER SERVICE STINKS! I needed some additional service and had to go elsewhere to get it, because the customer service department failed to get back with me. Their webinars, they rush you through them as if they can't wait to get to finish and get you out of their hair. Another company I worked for we used Payscale exclusively and could not ask for better customer service. That is why when I came to my current organization, I recommended them for here. They must have received their customer model from a 4th world country. Get better customer service and answer your phones with a human being. I promise they do not get back with you.

Pros

The ease, functionality, and over job reviews

Cons

Does not allow you to put enough information in regarding the job duties and not enough job titles

Rating breakdown

Ease of Use

Likelihood to recommend: 0.0/10

Janine L.

Know your value - it's invaluable!

Used Daily for 1-5 months
Reviewed on 2018/04/24
Review Source: Capterra

Self confidence, a vision for where I want to aim my career, and an abundance of resources.

Pros

From gaining confidence in your current job, embarking on a promotion, to looking for a new job... this is an invaluable resource!! Knowing your worth can be liberating and empowering. It can also give you the much-needed boost to get a certification that would significantly increase your worth. The career advice and informative materials on Payscale are a huge bonus to really get a grip on the current employment climate. Things are changing at a rapid pace and even if you start a new job now, chances are high that things will be very different in a few years if you are looking for a new opportunity again.

Cons

I was a little weary of having to put my current company's name in my report because I am part of a VERY small team and they would know it is me. I still get good information from the site without having a complete profile.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Aimee F.
Company size: 51-200 Employees

I have used payscale to price positions as well as to benchmark my own compensation.

Used Monthly for 1+ year
Reviewed on 2018/05/12
Review Source: Capterra

Its a helpful tool whether you are looking to price out your 'worth' in consideration of a potential job offer, or you are looking to bench mark positions within your organization.

Pros

It's a great tool--they have an impressive amount of data from which they are pulling results. It's one of the more impressive salary tools out there because it takes into consideration factors that other tools are not - such as level of experience, region of the country, how much education you've had, and drills down even more specific than that. You can price by a job title if you are a recruiter or other HR professional or you can price out a potential offer for a position for which you've applied as a potential candidate.

Cons

While it seems to drill down specifically enough to differentiate between the non-profit and for-profit sector, I don't always agree with the results for my region. From my 15+ yrs experience, they seem to be pricing certain positions in the non-profit sector a bit lower. Perhaps they need to survey and add more non-profit data.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8,5/10
Based on 24 user ratings
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PayScale Pricing

PayScale Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact PayScale for pricing information.

Contact PayScale for pricing information.

Value for Money
3,8/5
Based on 24 user ratings
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PayScale Features

PayScale Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3,8/5
Based on 24 user ratings
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Categories

Additional information for PayScale

Additional information for PayScale

Key features of PayScale

  • "What If" scenarios
  • Analytics
  • Automatic notifications
  • Benchmarking
  • Budgeting
  • Business intelligence
  • Chat
  • Collaboration tools
  • Collaborative workspace
  • Customizable reporting
  • Customizable templates
  • Dashboard creation
  • Data import/export
  • Data management
  • Data visualization
  • Feedback collection
  • Filtered views
  • Financial analysis
  • HR management
  • Market analysis
  • Market research
  • Payroll integration
  • Payroll management
  • Promotion request management
  • Real time analytics
  • Real time data
  • Salary history
  • Salary planning
  • Search functionality
  • Survey management
  • Surveys & feedback
  • Training management
  • Trend analysis
  • Visual analytics
  • Workflow management

Benefits

THE RIGHT LEVEL OF DATA. Validated, built-in datasets let you know what companies just like you are paying for jobs, and unique skill based data to keep an eye on market trends for fast moving jobs.


BUILD A MODERN COMPENSATION STRATEGY AND STRUCTURE. Leverage smart software to develop a comp strategy that is best suited to your organization. A sound compensation strategy allows businesses to pay fairly and competitively while remaining focused on the bottom line. 


COMMUNICATE COMPENSATION WITH CONFIDENCE. PREVENT COSTLY TURNOVER. Conversations about pay can sometimes matter more than the pay itself. Easily communicate compensation to employees. Ensure employees understand what they are paid and why.


ENSURE PRICING IS ACCURATE FOR EVERY JOB. Reduce over-underpayment issues as you grow. Blend multiple data sources, including industry standard surveys with Insight Lab's built-in Company & Crowdsourced data, in a simple and visually friendly interface.

PayScale FAQs

PayScale FAQs

Below are some frequently asked questions for PayScale.

Q. What type of pricing plans does PayScale offer?

PayScale offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact PayScale for pricing information.

Q. What are the main features of PayScale?

PayScale offers the following features:

  • "What If" scenarios
  • Analytics
  • Automatic notifications
  • Benchmarking
  • Budgeting
  • Business intelligence
  • Chat
  • Collaboration tools
  • Collaborative workspace
  • Customizable reporting
  • Customizable templates
  • Dashboard creation
  • Data import/export
  • Data management
  • Data visualization
  • Feedback collection
  • Filtered views
  • Financial analysis
  • HR management
  • Market analysis
  • Market research
  • Payroll integration
  • Payroll management
  • Promotion request management
  • Real time analytics
  • Real time data
  • Salary history
  • Salary planning
  • Search functionality
  • Survey management
  • Surveys & feedback
  • Training management
  • Trend analysis
  • Visual analytics
  • Workflow management

Q. Who are the typical users of PayScale?

PayScale has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does PayScale support?

PayScale supports the following languages:

English

Q. What type of pricing plans does PayScale offer?

PayScale has the following pricing plans:

Subscription

Q. Does PayScale support mobile devices?

We do not have any information about what devices PayScale supports

Q. What other apps does PayScale integrate with?

PayScale integrates with the following applications:

ADP Workforce Now, BambooHR, Boxwood Job Board, Tableau, UKG Pro

Q. What level of support does PayScale offer?

PayScale offers the following support options:

Online Support