Feedier

4.7 (124)
Write a Review!
Gamified customer engagement & feedback collection tool

About Feedier

Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products.

• Innovative forms:
Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement.

• Get more responses:
Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.

• Empower your data:
Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis.

• A collaborative platform to infuse actions:
Assign feedback in your teams, engage your participants, export your data and run insight reports for your management. Detect what's driving your success and how to innovate faster.


Key benefits of Feedier

  • Responsive and multi-device support enables customers to access clean, branded surveys on any device, while in-site widgets let customers give their feedback without having to leave the website.

  • Built-in incentive management enables organizations to give away vouchers and coupons to encourage future purchases, along with reward emails, special invites, and even money transfers.

  • Detailed reporting built for any type of feedback helps users to understand any customer in one click including device used, browser, answers, satisfaction, time graph, and more.

  • Teams of all needs and sizes can collect reviews, testimonials, and more from promoters, and get in touch with customers directly through their current email and existing CRM.

  • Connect to favorite tools using Zapier by building ZAPs using Feedier triggers to create customized actions whenever feedback is received.

  • Images

    Feedier Software - Create interactive micro satisfaction surveys that boost your response rate.
    Feedier Software - Analyze your feedback data by benchmarking the data collected with intuitive reports.
    Feedier Software - Manage your collaborators' access by creating personalized and secure dashboards for each team.
    Feedier Software - Create specific feedback groups and trigger real-time alerts to notify the right team at the right time to act quickly.
    Feedier Software - Enrich your data with context attributes (metadata), which give you more details about your end users.
    View 5 more
    Feedier Software - Create interactive micro satisfaction surveys that boost your response rate.
    Feedier Software - Analyze your feedback data by benchmarking the data collected with intuitive reports.
    Feedier Software - Manage your collaborators' access by creating personalized and secure dashboards for each team.
    Feedier Software - Create specific feedback groups and trigger real-time alerts to notify the right team at the right time to act quickly.
    Feedier Software - Enrich your data with context attributes (metadata), which give you more details about your end users.

    Not sure about Feedier? Compare with a popular alternative

    Feedier

    4.7 (124)
    VS.
    Highly reviewed

    Starting Price

    US$60.00
    month
    US$29.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    65
    78

    Integrations

    4
    55

    Ease of Use

    4.6 (124)
    4.6 (898)

    Value for Money

    4.7 (124)
    4.2 (898)

    Customer Service

    4.7 (124)
    4.4 (898)
    Green rating bars show the winning product based on the average rating and number of reviews.

    Alternatives

    Typeform

    4.7
    #1 Alternative to Feedier
    Make everyone feel like #1. Typeform is an online form builder that makes people feel heard. By making the forms...

    SurveyMonkey

    4.6
    #2 Alternative to Feedier
    Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform...

    XM for Strategy & Research

    4.7
    #3 Alternative to Feedier
    Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to...

    SurveySparrow

    4.4
    #4 Alternative to Feedier
    SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to...

    Reviews

    Overall rating

    4.7 /5
    (124)
    Value for Money
    4.7/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have Feedier?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 124
    Sven
    Sven
    Overall rating
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    It's easy to use, looks modern and fun

    Reviewed on 2018/07/24

    Pros

    The simplicity and the possibilities, flexibility, individuality, the sending of gifts to users or sweepstakes

    Cons

    The translations are not always correct, but they are being worked on. I should write more but I can think of no other negative points. :-)

    Maxime
    Maxime
    Overall rating
    • Industry: Staffing & Recruiting
    • Company size: 11–50 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Service above and beyond

    Reviewed on 2019/07/30

    From the trial period to the enrollment, they provided constant guidance to make sure the onboarding...

    From the trial period to the enrollment, they provided constant guidance to make sure the onboarding was as smooth and seamless as possible.
    We required some advanced integrations with our CRM (Bullhorn) and they took care of it and managed technical hick ups with grace.
    A dedicated project manager and a dedicated slack environment to ensure the continuous integration and communication.
    Team is very responsive and dedicated.

    Pros

    Very customizable
    Amazing and transparent client support
    Competitive Pricing
    Engaging look and feel

    Cons

    it keeps on improving so some of the most amazing features are still yet to come.

    Verified Reviewer
    Overall rating
    • Industry: Philanthropy
    • Company size: 11–50 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Narrow Product

    Reviewed on 2021/09/24

    Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it...

    Ok tool but it’s designed to have a series of form touch points on a user journey and aggregate it together. If you want to use the tool in another way it’s hard.

    Pros

    Easy to deploy, works well if you need specifically what it offers.

    Cons

    Hard to use in flexible ways. The reports are odd, all data is in one bucket then you filter out the survey & its data. An odd approach.

    Alternatives Considered

    Typeform

    Reasons for Switching to Feedier

    Price Ltd
    Rick
    Rick
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Slick UI & Get a ton more value from your current content upgrades

    Reviewed on 2018/09/20

    Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from...

    Have been using for a couple months and love Feedier. It's a beautiful way to request feedback from your customers. It also can be used as a lead magnet/content upgrade delivery system in exchange for feedback and it makes in insanely easy to offer incentive to your feedback request. For me at least, this used to require hacking together multiple system.

    Pros

    - Awesome Interface & a very unique an effective way to request feedback. Everyone uses the same method, it's refreshing to be able to offer new types of incentives so easily.
    - The support team is fantastic

    Cons

    You can't use variables in questions yet, but that feature is in development.

    Cathy
    Cathy
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Fun and fabulous

    Reviewed on 2018/09/19

    This is solving a problem I didn't even realise was there until I found Feedier - feedback can be...

    This is solving a problem I didn't even realise was there until I found Feedier - feedback can be dull and tedious. This makes it something else. Gamifying it, making it look good and adding rewards is genius.

    Pros

    I'm loving Feedier in so many ways! It's a novel and fun way to get feedback. I love the format and the questions. I've constructed a survey and a couple of test responses and I'm about to launch to more people. Those filling in so far think it's brilliant!

    Cons

    I've had a couple of blips but the customer support has been great and they've fixed them really quickly.

    Showing 5 reviews of 124 Read all reviews

    Feedier FAQs

    Below are some frequently asked questions for Feedier.

    Feedier offers the following pricing plans:

    • Starting from: US$60.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    MAIN MODULES : Interactive survey builder Feedback data importer 6 channels (widget, emails, SMS, etc.) Custom fields Journey mapping Visual analytics Custom reports Text analysis Geo report Feedback assignment Actions automation Access management ADD-ON : Custom API integration Team clusters

    Feedier has the following typical customers:

    501–1,000, 1,001–5,000

    Feedier supports the following languages:

    Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish

    Feedier supports the following devices:

    Feedier integrates with the following applications:

    HubSpot CRM, Slack, Stripe, Zapier

    Feedier offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

    Related categories

    See all software categories found for Feedier.