Boostly

Online ordering, customer acquisition & retention software

4,8 /5 (10 reviews) Write a Review!

Boostly Overview

What is Boostly?

Boostly is an online ordering solution for restaurants which also offers a range of tools for customer acquisition and retention.

Boostly allows customers to place their orders through the restaurant’s website, Facebook page, or Google, and presents all orders to users in a single platform. After orders are placed, customer feedback can be collected. Negative feedback can be stored internally while positive reviews are presented to potential customers, with the aim of improving the image of the restaurant. Real-time insight into customer satisfaction allows users to take immediate action to resolve any issues.

Boostly’s customer acquisition tools include incentivized referral programs designed to encourage existing customers to share a personalized ordering link with their friends. Links can be shared directly to Facebook, and customers can check their progress towards the incentive at any time. Boostly also aims to increase customer retention and purchase frequency by engaging customers after their orders.

Boostly Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Boostly for pricing information.


Boostly Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

With Boostly, users can set up incentivized customer referral programs
Boostly screenshot: With Boostly, users can set up incentivized customer referral programs

Boostly Reviews

Boostly Reviews

Overall rating
4,8
/
5
Excellent
8

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,9
Ease of Use
4,8
Customer Support
5
100% recommended this app
Adam W.

Boostly Offers a One Stop Solution

We have used a variety of other services and have found Boostly to be the best at helping us achieve our goals of growing our customer database and effectively communicating with them.


Kalina D.

Cafe Panuzzo's Review on Boostly Rewards Program Software

I was skeptical at first however Boostly has done a great job at making my customers feel special and rewarded for being a regular customer. It feels amazing to know that without me doing a thing, customers are coming in the door that might not have if it wasn't for the text rewards system.


Donald L.

Great service


Amir(jay) J.

Best service

They are very helpful. Very fast in replying to emails and concerns and very personalized.


Edward J.

Boostly works great!!!

Boostly has made my experience easy. They also check up on me and make sure things are going well.


Adam W.
Industry: Restaurants
Company size: 11-50 Employees

Boostly Offers a One Stop Solution

Used Daily for 1+ year
Reviewed on 2019/12/11
Review Source: Capterra

We have used a variety of other services and have found Boostly to be the best at helping us achieve our goals of growing our customer database and effectively communicating with them.

Pros

We love that they are available all the time to answer my questions and help us work through solutions. They are constantly looking to improve their product and seeking feedback from us to know what we need so they can build a product that will help us succeed.

We also love the growth in our online reviews, and the ability to quickly communicate with our customer database.

Having a low costs online ordering platform was our initial interest from their product offering and we will still find that the best value as the cost of online ordering platforms were very expensive. What they have given us is an affordable solution.

Cons

Texting costs is the one thing we would like to see changed at some point in the future. As our database grows it is getting more expensive to communicate with our guests.

Response from Boostly

Adam, we appreciate your review and having you as a customer. Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kalina D.
Industry: Restaurants
Company size: 11-50 Employees

Cafe Panuzzo's Review on Boostly Rewards Program Software

Used Daily for 1+ year
Reviewed on 2019/12/06
Review Source: Capterra

I was skeptical at first however Boostly has done a great job at making my customers feel special and rewarded for being a regular customer. It feels amazing to know that without me doing a thing, customers are coming in the door that might not have if it wasn't for the text rewards system.

Pros

It's super easy for the customer to use.

There is great customer service on the Boostly end. [SENSITIVE CONTENT HIDDEN] has been amazing.

Boostly actually sends routine messages/calls to check up on us.

We receive weekly statistics on our Rewards program.

It works! This is the first third party system we have used that works to bring customers in the door.

Cons

Sometimes our tablet disconnects from the software or internet however whenever I have had to call support, the issue is immediately resolved.

Response from Boostly

Kalina, thanks for your positive feedback! We love watching you have amazing success with the program!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Donald L.
Industry: Restaurants
Company size: 51-200 Employees

Great service

Used Daily for 6-12 months
Reviewed on 2019/12/11
Review Source: Capterra

Pros

The touch point from the Boostly company has been amazing. The support staff is awesome and very helpful, for every one of my questions they have an answer and more. The software is very easy to use and with plenty of features to grow my business. The weekly reports are also very helpful.

Cons

The only con I have as it has been very hard to integrate this into my over the phone sales .

Response from Boostly

Thanks for your review, Donnie! We love seeing your success every month!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Amir(jay) J.
Industry: Food & Beverages
Company size: 11-50 Employees

Best service

Used Daily for 2+ years
Reviewed on 2019/12/06
Review Source: Capterra

They are very helpful. Very fast in replying to emails and concerns and very personalized.

Pros

It helped bring up our sales by 10%.
Very helpful with questions we had at the beginning and they were very understanding and even made some good suggestions regarding our promotions.

Cons

I really did not find any negative issues.

Response from Boostly

Jay, we love working with you! We look forward to continuing to crush it together!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Edward J.
Industry: Restaurants
Company size: 2-10 Employees

Boostly works great!!!

Used Daily for 6-12 months
Reviewed on 2019/12/10
Review Source: Capterra

Boostly has made my experience easy. They also check up on me and make sure things are going well.

Pros

The text message subscription is a great way to keep reminding my regular customers to come in regularly. Very customizable and very easy to use.

Cons

There is a bit of a learning curve in optimizing the service. I wish I knew that to begin with so I could have gotten full value from the start

Response from Boostly

Thanks for the review, Edward! We love working with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 10 user ratings
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Boostly Pricing

Boostly Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Boostly for pricing information.

Contact Boostly for pricing information.

Value for Money
4,8/5
Based on 10 user ratings
Compare value for money rating with alternatives
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Boostly Features

Boostly Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,9/5
Based on 10 user ratings
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Categories

Additional information for Boostly

Additional information for Boostly

Key features of Boostly

  • Automated marketing
  • Customer acquisition
  • Customer referrals
  • Customer retention tools
  • Facebook integration
  • Feedback collection
  • Google integration
  • Loyalty program support
  • Menu management
  • Online ordering
  • Real-time customer insights
  • Referral incentives

Benefits

  • Customer feedback can be collected, with negative reviews kept internally to improve the image of the business.

  • Real-time insights from customers allow users to take action immediately to resolve any issues.

  • Incentivized referral programs aim to encourage existing customers to encourage their friends to place orders through personalized links.

  • Customers can place orders online through the restaurant’s website, Facebook page, or through Google.

  • Boostly FAQs

    Boostly FAQs

    Below are some frequently asked questions for Boostly.

    Q. What type of pricing plans does Boostly offer?

    Boostly offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact Boostly for pricing information.

    Q. What are the main features of Boostly?

    Boostly offers the following features:

    • Automated marketing
    • Customer acquisition
    • Customer referrals
    • Customer retention tools
    • Facebook integration
    • Feedback collection
    • Google integration
    • Loyalty program support
    • Menu management
    • Online ordering
    • Real-time customer insights
    • Referral incentives

    Q. Who are the typical users of Boostly?

    Boostly has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does Boostly support?

    Boostly supports the following languages:

    English

    Q. Does Boostly support mobile devices?

    We do not have any information about what devices Boostly supports

    Q. What other apps does Boostly integrate with?

    Boostly integrates with the following applications:

    Facebook

    Q. What level of support does Boostly offer?

    Boostly offers the following support options:

    Phone Support, Online Support