Groove
About Groove
Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle.
Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020.
To learn more, visit https://groove.co.
TWO-WAY SALESFORCE INTEGRATION: Keep your Salesforce records current without leaving your inbox or calendar. Quickly update records and log call notes right from the Groove sidebar. View and update opportunities and cases, and create new leads, contacts, and accounts without leaving your email or calendar.
EMAIL & CALENDAR SYNC: Email and Calendar Integration for Salesforce made easy. With Groove's automatic sync, reps save time by eliminating manual data entry, and you never have to wonder if your Salesforce records are up-to-date.
EASY, INTUITIVE, AND FAST: An intuitive interface combined with a email and calendar sidebar means you don’t have to change the way you work — Groove fits into your natural workflow.
AUTOMATED FLOWS: Create multi-step, multi-channel campaigns that can be personalized using any field or attribute in Salesforce. Highly personalized touches can be executed same-day.
REVENUE TEAM COLLABORATION: Teams can use Workspaces to collaborate on account lists in real-time. Share top-performing strategies, campaigns, and content with the team, standardize on best practices, and quickly get new users up-to-speed.
INCREASE SPEED TO LEAD: Automatically import new leads into a flow and reduce speed to lead to seconds, significantly boosting your meeting rates.
ACCURATE SALESFORCE REPORTING: Groove captures 3X the activities of competing platforms. Because Groove is native to Salesforce, there is no data latency and Salesforce reporting is always accurate.
Key benefits of Groove
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- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why Groove Works For Me
Reviewed on 2018/07/31
Since I started using Groove, I now know when my emails are opened, so it makes for an easy...
Since I started using Groove, I now know when my emails are opened, so it makes for an easy follow-up, and I know how to handle the recipient. Works like a charm, every time.
Pros
Its easy, and I don't have to waste a lot of time learning new things
Cons
Nothing to dislike. Its a perfect tracking system.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lifesaving Resource
Reviewed on 2018/07/31
Groove has made it easier to email students from my web browsers instead of their Salesforce page, ...
Groove has made it easier to email students from my web browsers instead of their Salesforce page, allows students to put time on my calendar via online, which is a little less intimidating and allows them to have control over their schedule. For students, who I need to keep more accountable I can see when and how many times they opened it.
Pros
Great tool for logging items into Salesforce, an amazing tool to check when and where an email was opened. , allows students to book time directly on my calendar.
Cons
I do not like some items in the groove sceduler, ex. use must always re name the meeting title even if it a preset one.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Let down by small points
Reviewed on 2020/06/08
It's overall a good software that integrates well with SFDC and gmail but is let down by small, but...
It's overall a good software that integrates well with SFDC and gmail but is let down by small, but incredibly frustrating things. It is slow, it is very easy to delete your work and the most unforgivable thing it has just done to me is sent a flow out with the text in different sizes; I'd typed the email up within Groove itself, it's not like I'd copied and pasted in, it's embarrassing and not what you want a sales email to look like. The tracking features, and the fact it gives insight into all email reads is great, just let down by everything else. Spend some money and sorting out the pain points and then you have a good software but right now it's not finished.
Pros
Email tracking and integration with SFDC.
Cons
Changes font sizes, generally slow and crashes.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Groove is wonderful
Reviewed on 2019/06/24
Pros
Groove works seamlessly with gmail. I am able to create templates incredibly fast and implement a wonderful work flow. The analytics are extremely helpful to know what emails to use and how to refine them to create better open rates.
Cons
The only con is a positive because when there is an update, you have to refresh gmail. Nothing big, but sometimes annoying (they are just making it better).
- Industry: Music
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shake your Groove thang, yeah yeah
Reviewed on 2019/02/06
I am able to scale my prospecting through gmail, with it logging everything into Salesforce. You...
I am able to scale my prospecting through gmail, with it logging everything into Salesforce. You can set up your prospecting flow with calls, email, LinkedIn interactions, etc. They keep up to date on the latest prospecting methods and give you the ability to automatically log it in Salesforce. ALSO, the calendar feature allows prospects to access my google calendar by clicking the Book a Meeting link in my signature. I love it.
Pros
It streamlines my sales process like I would want software to streamline my sales process. It integrates beautifully with my GMAIL and Salesforce apps.
Cons
Can't really think of anything to hate on. I like it.
Groove FAQs
Below are some frequently asked questions for Groove.Q. What type of pricing plans does Groove offer?
Groove offers the following pricing plans:
- Starting from: US$50.00/month
- Pricing model: Subscription
- Free Trial: Available
Pricing is tailored based on team requirements. Standard Package: Groove Core Optional Upgrade: Unlimited Groove Flow Optional Add-on: Groove Dialer
Q. Who are the typical users of Groove?
Groove has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Groove support?
Groove supports the following languages:
English
Q. Does Groove support mobile devices?
Groove supports the following devices:
iPhone (Mobile)
Q. What other apps does Groove integrate with?
Groove integrates with the following applications:
Gmail, Highspot, LinkedIn for Business, Microsoft Outlook, Qualified, Salesforce Sales Cloud, Seismic, Sendoso, Vidyard
Q. What level of support does Groove offer?
Groove offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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