
About Groove
Groove is a sales productivity platform that enables revenue leaders to boost revenue-per-rep across every division of the enterprise.
Groove automates administrative tasks and makes Salesforce easy to access and update from everywhere a seller works – in the office, at home, or on the road. Whether it’s creating repeatable playbooks or using AI to synthesize complex data into actionable insights, Groove empowers sellers to operate at peak performance.
More than 70,000 users at customers including Google, Uber, and Capital One leverage Groove to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for over three consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020.
To learn more, visit https://groove.co.
TWO-WAY SALESFORCE INTEGRATION: Keep your Salesforce records current without leaving your inbox or calendar. Quickly update records and log call notes right from the Groove sidebar. View and update opportunities and cases, and create new leads, contacts, and accounts without leaving your email or calendar.
EMAIL & CALENDAR SYNC: Email and Calendar Integration for Salesforce made easy. With Groove's automatic sync, reps save time by eliminating manual data entry, and you never have to wonder if your Salesforce records are up-to-date.
EASY, INTUITIVE, AND FAST: An intuitive interface combined with a email and calendar sidebar means you don’t have to change the way you work — Groove fits into your natural workflow.
AUTOMATED FLOWS: Create multi-step, multi-channel campaigns that can be personalized using any field or attribute in Salesforce. Highly personalized touches can be executed same-day.
REVENUE TEAM COLLABORATION: Teams can use Workspaces to collaborate on account lists in real-time. Share top-performing strategies, campaigns, and content with the team, standardize on best practices, and quickly get new users up-to-speed.
INCREASE SPEED TO LEAD: Automatically import new leads into a flow and reduce speed to lead to seconds, significantly boosting your meeting rates.
ACCURATE SALESFORCE REPORTING: Groove captures 3X the activities of competing platforms. Because Groove is native to Salesforce, there is no data latency and Salesforce reporting is always accurate.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Groove
Key benefits of Groove
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Groove
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Features
Total features of Groove: 72
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Reviews
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- Industry: Banking
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Tool
Reviewed on 2018/07/31
I have't had any issues with Groove.
I have't had any issues with Groove.
Pros
I love the email tracking. It's always a plus to know when your email has been opened or read. I also love the fact that I can set a reminder on the actual email.
Cons
I wish that we could send multiple personalized emails to clients. For example, I would like to say Good Morning Mr. or Mrs. XYZ but have the body of the email verbiage remain the same. There are times we need to send 20 emails to customers all at once but do not want to have all of the email addresses visible to other clients.

- Industry: Computer Software
- Company size: 201-500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid tool
Reviewed on 2020/01/23
Overall the software always me to do my job diligently and effectively. I can accomplish so much...
Overall the software always me to do my job diligently and effectively. I can accomplish so much more in a day because of Groove.
Pros
The best part is the flows themself. This has been the easiest tool I've used to follow my outreach to prospects. This takes away from having notes all over the desk and you can come right into work and get your day going. Also, there is easy access to share flows with others and keep information in one place.
Cons
Few things - from time to time the tool will not respond and will require you to log out and maybe even remove the shortcut on Google Chrome before it starts working again. Also, when you time emails to go out, you are not allowed to go and review that message before the send time. The only option you have is to just delete the email.
- Industry: Computer Software
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
does the job
Reviewed on 2020/02/04
We use Groove for email tracking and event tracking.
We use Groove for email tracking and event tracking.
Pros
we use Groove for email tracking and mail merges are the main use for us. Being able to send to salesforce is a plus. Solid value for the price point.
Cons
The software doesn't always track emails and events directly to salesforce and often has to be restarted.

- Industry: E-Learning
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Groove is wonderful
Reviewed on 2019/06/24
Pros
Groove works seamlessly with gmail. I am able to create templates incredibly fast and implement a wonderful work flow. The analytics are extremely helpful to know what emails to use and how to refine them to create better open rates.
Cons
The only con is a positive because when there is an update, you have to refresh gmail. Nothing big, but sometimes annoying (they are just making it better).

- Industry: Higher Education
- Company size: 501-1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Essential tool for integrating email with Salesforce
Reviewed on 2018/08/03
Pros
Groove is a necessity for our teams to work across email accounts and Salesforce. It makes recording email interactions quick and easy.
Cons
There are some limitations in that you can only view a certain number of cases when Grooving an email to a Salesforce record, and there is no way to choose the order in which those cases appear. Ideally it would be great to either display all cases, or present the cases with most recent first.
Groove FAQs
Below are some frequently asked questions for Groove.Q. What type of pricing plans does Groove offer?
Groove offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Pricing is tailored based on team requirements. Standard Package: Groove Core Optional Upgrade: Unlimited Groove Flow Optional Add-on: Groove Dialer
Q. Who are the typical users of Groove?
Groove has the following typical customers:
51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Groove support?
Groove supports the following languages:
English
Q. Does Groove support mobile devices?
Groove supports the following devices:
Q. What other apps does Groove integrate with?
Groove integrates with the following applications:
Gmail, Highspot, LinkedIn for Business, Microsoft Outlook, Salesforce Sales Cloud, Seismic, Sendoso, Vidyard
Q. What level of support does Groove offer?
Groove offers the following support options:
Email/Help Desk, Knowledge Base, Chat
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