Spanning

Backup and recovery for Office 365, G Suite, & Salesforce

4,4 /5 (16 reviews) Write a Review!

Spanning Overview

What is Spanning?

Spanning is a cloud-to-cloud backup and recovery solution for G Suite, Office 365, and Salesforce. The platform is designed to help businesses protect their data within the cloud in the event of user errors, malicious activity, security breaches, and other disasters, and provides automatic and manual backup options for businesses of all sizes.

For G Suite users, Spanning can be used to automate data backup and recovery for all G Suite tools including Gmail, Google Drive, Calendar, Contacts, and more. The Office 365 plugin supports Sharepoint, OneDrive, Mail, and Calendar backup and restoration, whilst the Salesforce connection allows users to backup base objects, metadata, Force.com apps, Chatter posts, and more.

With industry standard privacy, security, and compliance measures, Spanning provides comprehensive protection for user's data with an unlimited amount of storage and no limit on the number of backups. Backups can run automatically in the background, be triggered on demand at any time, or scheduled for specific dates and times. The status of backups can be tracked with visual displays to highlight completed backups, temporary errors, failed backups, and those which need attention.

Spanning also facilitates data restoration with options for point-in-time restore which allows users to restore data from any previous backup, granular, search-based restore with which users can recover selected files using the search functionality, cross-user restore which allows users to restore data from one user account into another, and end-user self-service restore. Close integration with Salesforce means that the Spanning restoration feature can be built-in to the Salesforce interface for a seamless experience.

Spanning Overview

Pricing

Starting from
US$48,00/month

Pricing options

Free Trial
Subscription
Value for money

$48/user/year for unlimited storage of all data.

Volume pricing also available. Contact Spanning for more information on custom pricing plans.


Spanning Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Users can backup their data from any device and view a history of all backups
Self service allows all users with permissions to backup and restore files
Users can fire recent activity with a full audit log
Statuses can be filtered by "Attention Needed", "Temporary Errors", and "Cannot Backup"
The dashboard provides an overview of licenses and accounts, as well as status history
Users can backup and restore files directly within the Salesforce interface
Users can track the status and success or failure of backups
Spanning video Spanning screenshot: Users can backup their data from any device and view a history of all backups Spanning screenshot: Self service allows all users with permissions to backup and restore files Spanning screenshot: Users can fire recent activity with a full audit log Spanning screenshot: Statuses can be filtered by "Attention Needed", "Temporary Errors", and "Cannot Backup" Spanning screenshot: The dashboard provides an overview of licenses and accounts, as well as status history Spanning screenshot: Users can backup and restore files directly within the Salesforce interface Spanning screenshot: Users can track the status and success or failure of backups

Spanning Reviews

Spanning Reviews

Overall rating
4,4
/
5
Excellent
10

Very good
3

Average
3

Poor
0

Terrible
0

Value for Money
4,2
Features
4,4
Ease of Use
4,4
Customer Support
4,3
81% recommended this app
Jp G.

Excellent Salesforce Backup Utility

Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.


Verified Reviewer

Robust Backup Solution

We needed a way to backup our Google domain. Initially this was to just backup emails, but once we migrated to Google Drive, then all files needed to be backed up. This allowed us to eliminate aging on-premise hardware and expensive, clunky SSD backup drives.


Paul M.

Great company until it was taken over by Kaseya


Kim P.

Backups made easy

If you discard it’s faults, it’s a good service and works as it should for what you need.


Aaron K.

Spanning Backup for G Suite makes backup and recovery simple.

Spanning is easy to use and staff have access to the tool (if allowed) to recover their data without needing IT Support. It allows them to feel like they are empowered and in control and not to be embarrassed by having to ask.

Being cloud based means the manual tasks of physical backups is gone freeing up time and effort to be spent in other areas.


Jp G.
Industry: Investment Management
Company size: 2-10 Employees

Excellent Salesforce Backup Utility

Used Daily for 1-5 months
Reviewed on 2018/09/13
Review Source: Capterra

Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

Pros

Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

Cons

While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Robust Backup Solution

Used Daily for 2+ years
Reviewed on 2019/11/01
Review Source: Capterra

We needed a way to backup our Google domain. Initially this was to just backup emails, but once we migrated to Google Drive, then all files needed to be backed up. This allowed us to eliminate aging on-premise hardware and expensive, clunky SSD backup drives.

Pros

Ease of use. Ease of Administration. Single Sign-On. Perpetual backups of emails and files. Easy and quick restore process. User emulation. No hardware or physical media to maintain.

Cons

Cost per account is a bit expensive relative to other solutions. Single threaded restore queue means that one restore has to complete before another can begin which is analogous to old-school media, but seems there could be a different way for this to work in a web-based solution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paul M.
Industry: Computer Software
Company size: 11-50 Employees

Great company until it was taken over by Kaseya

Used Daily for 2+ years
Reviewed on 2020/06/26
Review Source: Capterra

Pros

Simple to use cloud-based and reasonably priced

Cons

The customer service and billing process. After Kaseya took over the company when the billing renewal occurred there was no simple way to pay for the services. They requested us to use some weird helpdesk form to put our credit card in for billing which seemed unusual and suspicious. Then they did not bill us for more than a month once we followed this even though we followed their instructions. Got angry and told us we need to pay even when they did not bill us, we then decided to cancel the service cancelled our services with them, and advised them. Their response was to put our debt with a debt collection. Hopeless!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Kim P.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Backups made easy

Used Weekly for 6-12 months
Reviewed on 2020/10/30
Review Source: Capterra

If you discard it’s faults, it’s a good service and works as it should for what you need.

Pros

They offer a free trial. You get unlimited backups which makes it ideal for businesses with tons of data. It supports all file types, which is pretty rare to find in a backup service.

Cons

Doesn’t have a mobile app. Very few scheduling options. Any issues and you have to wait on customer support to contact you back.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Aaron K.
Industry: Education Management
Company size: 201-500 Employees

Spanning Backup for G Suite makes backup and recovery simple.

Used Daily for 2+ years
Reviewed on 2018/09/12
Review Source: Capterra

Spanning is easy to use and staff have access to the tool (if allowed) to recover their data without needing IT Support. It allows them to feel like they are empowered and in control and not to be embarrassed by having to ask.

Being cloud based means the manual tasks of physical backups is gone freeing up time and effort to be spent in other areas.

Pros

Easy to use
Secure
Dependable
Price
Cloud Based
Self Service for staff

Cons

Deleted staff backup recovery is not obvious.
Weekly reporting can be a bit cryptic.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 16 user ratings
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Spanning Pricing

Spanning Pricing

Starting from
US$48,00/month
Free Trial
Subscription
Value for money

$48/user/year for unlimited storage of all data.

Volume pricing also available. Contact Spanning for more information on custom pricing plans.

$48/user/year for unlimited storage of all data.

Volume pricing also available. Contact Spanning for more information on custom pricing plans.

Value for Money
4,2/5
Based on 16 user ratings
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Spanning Features

Spanning Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Authentication
Compliance Management
Monitoring
Password Management
Policy Management
Real Time Monitoring
Reporting & Statistics
Risk Alerts
Secure Data Storage
Security Auditing
Single Sign On
Third Party Integration
Two-Factor Authentication
Vulnerability Scanning
Features
4,4/5
Based on 16 user ratings
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Categories

Additional information for Spanning

Additional information for Spanning

Key features of Spanning

  • API
  • Active Directory integration
  • Activity dashboard
  • Alerts / escalation
  • Audit trail
  • Automatic backup
  • Automatic notifications
  • Backup scheduling
  • Cloud backup
  • Compliance management
  • Data recovery
  • Data storage management
  • Email notifications
  • Employee self service
  • Encryption
  • Filtered views
  • HIPAA compliance
  • History tracking
  • Progress tracking
  • Risk alerts
  • SSL encryption
  • Search functionality
  • Status reporting
  • Status tracking
  • Summary reports
  • Task scheduling
  • Third party integration
  • Version control
  • Web access / restoration

Benefits

  • Gain peace of mind by creating a second copy of all important data thanks to automatic or scheduled backups and a 100% restore guarantee which ensures that Spanning client data can always be recovered.

  • Enhance security and compliance, whilst minimizing the risk of data loss, with Spanning’s security measures including enterprise-grade SSL encryption, SSAE 16 compliance, intrusion detection, compartmentalized access, HIPAA compliance, and more.

  • Reduce business continuity risk with Spanning features such as point-in-time restore of data and metadata. Users can select a specific time and date of backup to recover emails, files, accounts, attachments, folders, and more from that point in time.

  • Reduce business costs by providing unlimited data and file storage and empower end-users to restore their own data. Any user with rights can restore data directly from the record pages.

  • Provide users with advanced admin tools including API usage monitoring, backup error reports and correction suggestions, status updates, a full audit log, granular backup controls, and more.

  • Spanning FAQs

    Spanning FAQs

    Below are some frequently asked questions for Spanning.

    Q. What type of pricing plans does Spanning offer?

    Spanning offers the following pricing plans:

    Starting from: US$48,00/month

    Pricing model: Subscription

    Free Trial: Available

    $48/user/year for unlimited storage of all data. Volume pricing also available. Contact Spanning for more information on custom pricing plans.

    Q. What are the main features of Spanning?

    Spanning offers the following features:

    • API
    • Active Directory integration
    • Activity dashboard
    • Alerts / escalation
    • Audit trail
    • Automatic backup
    • Automatic notifications
    • Backup scheduling
    • Cloud backup
    • Compliance management
    • Data recovery
    • Data storage management
    • Email notifications
    • Employee self service
    • Encryption
    • Filtered views
    • HIPAA compliance
    • History tracking
    • Progress tracking
    • Risk alerts
    • SSL encryption
    • Search functionality
    • Status reporting
    • Status tracking
    • Summary reports
    • Task scheduling
    • Third party integration
    • Version control
    • Web access / restoration

    Q. Who are the typical users of Spanning?

    Spanning has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Spanning support?

    Spanning supports the following languages:

    English

    Q. What type of pricing plans does Spanning offer?

    Spanning has the following pricing plans:

    Subscription

    Q. Does Spanning support mobile devices?

    We do not have any information about what devices Spanning supports

    Q. What other apps does Spanning integrate with?

    Spanning integrates with the following applications:

    Google Workspace, Microsoft 365, Salesforce Sales Cloud

    Q. What level of support does Spanning offer?

    Spanning offers the following support options:

    Online Support, Knowledge Base, Phone Support