Spanning

Backup and recovery for Office 365, G Suite, & Salesforce

About Spanning

Spanning is a cloud-to-cloud backup and recovery solution for G Suite, Office 365, and Salesforce. The platform is designed to help businesses protect their data within the cloud in the event of user errors, malicious activity, security breaches, and other disasters, and provides automatic and manual backup options for businesses of all sizes.

For G Suite users, Spanning can be used to automate data backup and recovery for all G Suite tools including Gmail, Google Drive, Calendar, Contacts, and more. The Office 365 plugin supports Sharepoint, OneDrive, Mail, and Calendar backup and restoration, whilst the Salesforce connection allows users to backup base objects, metadata, Force.com apps, Chatter posts, and more.

With industry standard privacy, security, and compliance measures, Spanning provides comprehensive protection for user's data with an unlimited amount of storage and no limit on the number of backups. Backups can run automatically in the background, be triggered on demand at any time, or scheduled for specific dates and times. The status of backups can be tracked with visual displays to highlight completed backups, temporary errors, failed backups, and those which need attention.

Spanning also facilitates data restoration with options for point-in-time restore which allows users to restore data from any previous backup, granular, search-based restore with which users can recover selected files using the search functionality, cross-user restore which allows users to restore data from one user account into another, and end-user self-service restore. Close integration with Salesforce means that the Spanning restoration feature can be built-in to the Salesforce interface for a seamless experience.


Key benefits of Spanning

  • Gain peace of mind by creating a second copy of all important data thanks to automatic or scheduled backups and a 100% restore guarantee which ensures that Spanning client data can always be recovered.

  • Enhance security and compliance, whilst minimizing the risk of data loss, with Spanning’s security measures including enterprise-grade SSL encryption, SSAE 16 compliance, intrusion detection, compartmentalized access, HIPAA compliance, and more.

  • Reduce business continuity risk with Spanning features such as point-in-time restore of data and metadata. Users can select a specific time and date of backup to recover emails, files, accounts, attachments, folders, and more from that point in time.

  • Reduce business costs by providing unlimited data and file storage and empower end-users to restore their own data. Any user with rights can restore data directly from the record pages.

  • Provide users with advanced admin tools including API usage monitoring, backup error reports and correction suggestions, status updates, a full audit log, granular backup controls, and more.

  • Images

    Spanning Software - Users can backup their data from any device and view a history of all backups
    Spanning Software - Self service allows all users with permissions to backup and restore files
    Spanning Software - Users can fire recent activity with a full audit log
    Spanning Software - Statuses can be filtered by "Attention Needed", "Temporary Errors", and "Cannot Backup"
    Spanning Software - The dashboard provides an overview of licenses and accounts, as well as status history
    Spanning Software - Users can backup and restore files directly within the Salesforce interface
    Spanning Software - Users can track the status and success or failure of backups
    View 8 more
    Spanning video
    Spanning Software - Users can backup their data from any device and view a history of all backups
    Spanning Software - Self service allows all users with permissions to backup and restore files
    Spanning Software - Users can fire recent activity with a full audit log
    Spanning Software - Statuses can be filtered by "Attention Needed", "Temporary Errors", and "Cannot Backup"
    Spanning Software - The dashboard provides an overview of licenses and accounts, as well as status history
    Spanning Software - Users can backup and restore files directly within the Salesforce interface
    Spanning Software - Users can track the status and success or failure of backups

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    Reviews

    Overall rating

    3,7 /5
    (27)
    Value for Money
    3,5/5
    Features
    3,8/5
    Ease of Use
    3,9/5
    Customer Support
    3,3/5

    Already have Spanning?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 27
    JP
    JP
    Overall rating
    • Industry: Investment Management
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Salesforce Backup Utility

    Reviewed on 2018/09/13

    Backing up both Salesforce records and metadata was critical to our organization, as we've invested...

    Backing up both Salesforce records and metadata was critical to our organization, as we've invested dozens of hours into creating a Salesforce framework and populating data. Spanning's backup solution seamlessly integrates with Salesforce and allows us to track the status of our backups and restore selected information with ease. The price was exceptionally reasonable for a small and cost-conscious organization such as ours.

    Pros

    Spanning is easy to use, effective, and has great customer support. One of Spanning's most valuable features is that it functions withing Salesforce, integrating very well and eliminating the need to visit another website or use a different application to check the status of and access backups.

    Cons

    While initial sales and setup support can be conducted via phone, ongoing support is primarily conducted via email.

    Verified Reviewer
    Overall rating
    • Industry: Pharmaceuticals
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Spanning for Salesforce is a Must-Have

    Reviewed on 2021/06/21

    We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce...

    We needed a backup solution for our Salesforce metadata primarily. We run multiple Salesforce environments due to the nature of our business and we are also migrating from one environment to another. Spanning was among the tools used in that migration project.

    Pros

    I liked the ease of installation and configuration. It took about 15 minutes of effort to install/configure and begin using. The backup function is seamless to administer once the app is installed. The restore function is easy to navigate through to submit and watch the status of a restore. Overall an easy to navigate user-interface. Authenticating across different Salesforce environments is easy as well.

    Cons

    It would be helpful to be able to conduct Field Level restores. We're limiting to restoring an entire object. We can restore Flows and Workflows, but not Processes in Process Builder specifically. In this role, I inherited a mix of different automations, so this is not specifically a problem with Spanning other than it does appears that no all of our automations are accounted for.

    Tucker
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Avoid Spanning

    Reviewed on 2023/11/30

    The overall experience with spanning was poor.
    We really wanted to like the product, and the way...

    The overall experience with spanning was poor.
    We really wanted to like the product, and the way it was demo'ed to use was fantastic. However, once we started deploying it to our customer base we quickly realized there was many downsides to the management of the product and at that point Kaseya has their grips on you and wont let go.

    Pros

    From the surface spanning looks like a fantastical product. In a demo it it is very easy to use, end user friendly with a self service portal. Sales does a excellent job selling it.
    The self service portal and linking it to your M365 login is fantastic idea, Setup is fairly straight forward.

    Cons

    Kaseya that is all that really needs to be said. On the surface Spanning is a great product and has good potential. When it works it does exactly what we would expect. However, the partner management inferface that Kaseya has developed for the product makes it almost useless for us. Kaseya sales over promises and under delivers once you start utilizing the product with multiple customers. Constnat login issues, multiple errors on backups that never stop. The management of the product becomes overwhelming.

    Alternatives Considered

    Dropsuite Email Backup

    Reasons for Choosing Spanning

    We were switching from Veeam for M365 to get the data moved to a cloud provider and for the customer facing self service portal. Ultimately we went back to Veeam for M365 as spanning was just to painful.

    Reasons for Switching to Spanning

    We had an existing relationship with Kaseya for a couple other products which ultimately played into our choosing Spanning. Ultimately however the Spanning mess has caused our partnership with Kaseya to sour and we will be avoiding their products going forward.
    Mike
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy, quick, simple 365 backup

    Reviewed on 2023/07/24

    Pros

    The ease of the setup, and once you set it up it just works without much interaction at all!

    Cons

    I would like to be able to schedule more frequent backups but I think that limitation is on the microsoft side

    Rik
    Overall rating
    • Industry: Higher Education
    • Company size: 501–1 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Unitrends Spanning Backup

    Reviewed on 2020/08/07

    The ability to restore One drive files from deleted users is MUCH easier than the same process...

    The ability to restore One drive files from deleted users is MUCH easier than the same process through powershell.

    Pros

    Once you get set up it's pretty much independent. No further tweaking needed. No schedules, no worries.

    Cons

    GUI was a little difficult to set up for a lot of users. Needed to get into powershell to license for a large group.

    Alternatives Considered

    Barracuda Email Security Gateway

    Reasons for Switching to Spanning

    Best price and best interface
    Showing 5 reviews of 27 Read all reviews

    Spanning FAQs

    Below are some frequently asked questions for Spanning.

    Spanning offers the following pricing plans:

    • Starting from: US$48,00/year
    • Pricing model: Subscription
    • Free Trial: Available

    Contact Spanning to get an accurate price quote tailored to your organization’s needs. We’ll account for volume, non-profit status, and multi-year commitments.

    Spanning has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Spanning supports the following languages:

    English

    Spanning supports the following devices:

    Spanning integrates with the following applications:

    Google Workspace, Microsoft 365, Salesforce Sales Cloud

    Spanning offers the following support options:

    Email/Help Desk, Knowledge Base, Phone Support, Chat

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