About Mail Assure

N-able Mail Assure is a cloud-based email security solution that helps you and your customers stay in control and protect inbound and outbound email using collective threat intelligence, 24/7 email continuity, and long-term email archiving.

Proprietary filtering technology incorporates input from processing large volumes of email data that feed into our Intelligent Protection and Filtering Engine. This, combined with real-time pattern threat recognition and machine learning technology, helps protect users against spam, viruses, phishing attacks, ransomware, malware, and other email-borne threats—with 99.999% filtering accuracy and more than 2 billion spam messages blocked per month.

N-able Mail Assure offers:

• Advanced threat protection for inbound and outbound email
• Built-in 24/7 email continuity to maintain business productivity
• A multitenant web interface designed for your technicians and end-users
• Seamless integration with Microsoft 365™ with an easy-to-install Microsoft 365 add-in • Simplified onboarding of Microsoft 365 users via the Microsoft 365 sync feature
• Quarantine reports to give users visibility over email flow
• The option to add encrypted, long-term email archiving

Key benefits of Mail Assure

  • Maximize security with protection from ransomware, phishing, and other cyber threats using a smart algorithm fueled by a continuously updated database of known threats around the world, and also filter out spam emails automatically.

  • Ensure that no emails are lost with Mail Assure’s archiving functionality which automatically backs up all emails in a secure cloud and allows users to retrieve them at any time using search functionality.

  • Integrate seamlessly with Office 365 and Microsoft Exchange to improve security and archiving from directly within each app.

  • Benefit from up-to-the-minute spam filtering technology which uses tools such as fingerprinting to compare incoming emails against the characteristics of known spam or phishing attempts.

  • Ensure that communication is never interrupted with Mail Assure’s 24/7 built-in continuity which keeps mail coming even in the case of downtime of the original email server or local network outages.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 4 others, United Kingdom, India, Mexico, United States

    Supported Languages

    English, French, German, Italian, Portuguese, Spanish

    Images

    Mail Assure Dashboard
    Customize settings to determine which content is archived
    Users are able to track queued emails that have failed to be accepted by the destination server
    Mail Assure integrated with Office 365 to add security and backup emails
    Track statistics such as the number of blacklisted senders, blocked viruses, spam messages, and more within a certain period
    View 6 more
    Mail Assure video
    Mail Assure screenshot: Mail Assure Dashboard Mail Assure screenshot: Customize settings to determine which content is archived Mail Assure screenshot: Users are able to track queued emails that have failed to be accepted by the destination server Mail Assure screenshot: Mail Assure integrated with Office 365 to add security and backup emails Mail Assure screenshot: Track statistics such as the number of blacklisted senders, blocked viruses, spam messages, and more within a certain period

    Features

    Total features of Mail Assure: 33

    • Allow / Block List
    • Anti Spam
    • Anti Virus
    • Archiving & Retention
    • Audit Trail
    • Automatic Backup
    • Backup and Recovery
    • Capacity Management
    • Data Import/Export
    • Data Recovery
    • Data Storage Management
    • Data Verification
    • Email Attachment Protection
    • Email Management
    • Email Response Control
    • Email Routing
    • Email Tracking
    • Encryption
    • Quarantine
    • Queue Management
    • Real-time Updates
    • Reporting/Analytics
    • Retention Management
    • Risk Alerts
    • Search/Filter
    • Spam Analysis
    • Spam Blocker
    • Spam Detection
    • Storage Management
    • Tagging
    • Third Party Integrations
    • Threat Protection
    • Whitelisting/Blacklisting

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    Reviews

    Overall rating

    4,5 /5
    (25)
    Value for Money
    4,8/5
    Features
    4,6/5
    Ease of Use
    4,1/5
    Customer Support
    4,8/5

    Already have Mail Assure?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 25
    Adam S.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    An excellent email security filter

    Reviewed on 2020/02/26

    Our customers usually have a lot of negative things to say about the spam filtering service prior...

    Our customers usually have a lot of negative things to say about the spam filtering service prior to Mail Assure, silence is golden!

    Pros

    Highly configurable, very accurate spam stopper

    Cons

    I personally found you need a fair bit of help with the configuration, but their technical sales and support team is A* - I would recommend using them as much as possible during the setup phase to ensure everything is setup correctly.

    Michael K.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reducing unwanted email by 98% instantly

    Reviewed on 2019/09/11

    I LOVE this product and have started to offer it to entire client base. I have not heard any...

    I LOVE this product and have started to offer it to entire client base. I have not heard any complaints from those that have been migrated to it and those on it... they LOVE the fact that the majority of the garbage has been eliminated!

    Pros

    How quickly it was able to be implemented in our organization. Modifying the reports and setting the security profiles was very intuitive. It captures over 98% of unwanted email and provides an easy to read report of anything that was caught... and a simple way to release it and enable to the system to 'learn' about this type of mail in the future.

    Cons

    Some of the reports were a little difficult to setup. This was the only part that was not very intuitive. The definition of 'row' and 'column' produces EXTREMELY different ports, but there is no easy explanation as to what those two definitions actually mean.

    Ryan P.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Switch to Mail Assure

    Reviewed on 2018/10/09

    We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides...

    We switched off of EOP due to Office 365 support issues and the lack of it. Solarwinds provides much better support and access to staff instantly. We are still working out some bugs and learning the software but look forward to using it.

    Pros

    - Mail Assure does a good job with locating and marking SPAM messages. The main and second class are helpful for creating rules in our Exchange to do things based on that marking
    - The overall filtering speed is quick and reliable
    - Mail Assure offers a bit of flexibility as compared to other vendors.

    Cons

    - The console can be a little confusing for first time users
    - There is no ability for multiple admins to access all the domains
    - I receive a gateway timeout instead of no data message for one of the searches
    - We have already had a couple instances of bounce backs to our customers due to issues with Mail Assure
    - There needs to be more options for global setting we can push to all the domains to simply the setup of new domains
    - Support needs to escalate issues quicker to the engineering team for quicker responses and faster resolutions

    Daryl L.
    Overall rating
    • Industry: Computer Software
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    24/7 Protected

    Reviewed on 2021/02/12

    Email continuity and archiving

    Email continuity and archiving

    Pros

    24/7 protection on your email and archiving

    Cons

    Price can be improved but overall it is worth it.

    Lee W.
    Overall rating
    • Industry: Legal Services
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Mail Assure Review

    Reviewed on 2019/12/17

    Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam...

    Mail Assure is protecting our business on the front end by stopping (and continuing to train) spam and malicious Email before it gets into our environment; therefore, I'd say it's doing a very good job to thwart off issues before they become an issue.

    Pros

    The implementation was very easy and quick to get started. We were up and running as soon as our ISP redirected our Email traffic to Mail Assure.
    Mail Assure is going a really good job in catching what it says it will catch. It caught over 18,000 messages within the first several days of operation.

    Cons

    Navigating around in the Web User Interface isn't quite as intuitive as I would like. It takes a bit of getting used to (mainly with regards to terminology and verbiage); however, once you learn the "lingo" and the "operations" of the dashboard, it becomes easier.

    Showing 5 reviews of 25 Read all reviews

    Mail Assure FAQs

    Below are some frequently asked questions for Mail Assure.

    Mail Assure offers the following pricing plans:

    • Starting from: US$1,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Contact SolarWinds for a pricing quote.

    We do not have any information about Mail Assure features

    Mail Assure has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Mail Assure supports the following languages:

    English, French, German, Italian, Portuguese, Spanish

    Mail Assure supports the following devices:

    Mail Assure integrates with the following applications:

    Gmail, Microsoft 365, Zimbra Collaboration Suite

    Mail Assure offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

    Related categories

    See all software categories found for Mail Assure.