Flightdocs

Complete aircraft maintenance management solutions

4,6 /5 (74 reviews) Write a Review!

Flightdocs Overview

What is Flightdocs?

Flightdocs provides web and app based aircraft maintenance management solutions for aircraft and helicopter owners and operators worldwide. Users can take control of a single aircraft or an entire fleet, whether fixed-wing or rotary-wing aircraft, and improve efficiency, safety and aircraft value. Flightdocs helps flight departments to manage and track the airworthiness of their aircraft, as well as comply with safety rules and regulatory guidelines, mitigate risks, and minimize asset downtime.

Flightdocs offers an Enterprise solution for fixed-wing aircraft, and an HMX solution for rotary-wing aircraft. Both solutions offer multiple, fully integrated modules that provide aircraft operators with instant visibility into the organization, as well as seamless workflows throughout maintenance, inventory, and operations. Highly visual dashboards provide users with an overview of maintenance and inventory data, product training, eLogBooks, work orders, purchasing and more, from anywhere in the world.

Tools for maintenance management allow users to track the status of fleet and maintenance items, and update and report on maintenance events. Aircraft operators can drill down into key data, monitor color-coded status indicators, and keep track of tasks using the ‘Due List’. Features for inventory control enable the movement of parts, including an item catalog which helps to monitor key inventory data such as low-stock alerts, expirations, and urgent requests. Flightdocs users can manage new inventory, purchase orders, barcodes and shipping, and have all key data auto-populated, and every transaction recorded automatically.

eLogbooks include advanced controls and a streamlined workflow for the backup and security of maintenance records. Users can drag and drop work into a logbook entry, and securely sign it with an eSignature. Reusable parts lists for maintenance items can be allocated directly from inventory to a work order. The purchasing module within Flightdocs includes features for parts requests, POS, repairs, and shipping orders, and the non-routine maintenance module allows crews to report discrepancies and notify other team members in real time, even while the aircraft is airborne.

Flightdocs Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Flightdocs for detailed pricing information.


Flightdocs Features

Devices
Business size
S M L
Markets
United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Manage aircraft, access reports, perform actions, and schedule operations, from a single dashboard
The inventory control dashboard enables users to manage the movement of parts throughout the operation
View estimated and actual work hours to produce reports based on labor, part and additional cost projections
The fully electronic workflow is made possible through the use of Flightdocs’ Fd | eSignature, which helps to streamline the compliance process
The maintenance tracking dashboard allows users to check the status of fleet or maintenance items, and take quick actions on reporting and updating maintenance events
The work orders tool helps manage the planning, execution and recording of maintenance, inventory and workforce information
eLogbooks delivers advanced controls, a streamlined workflow and industry standards for the backup and uncompromising security of maintenance records
Report, track and correct discrepancies, MELs, NEFs, and CDLs in real time
The purchasing platform streamlines the procurement process, enhances traceability and reports key financial data for the operation
The pilot dashboard enhances communication between flight crew and maintenance teams before, during or after trips
Flightdocs screenshot: Manage aircraft, access reports, perform actions, and schedule operations, from a single dashboard Flightdocs screenshot: The inventory control dashboard enables users to manage the movement of parts throughout the operation Flightdocs screenshot: View estimated and actual work hours to produce reports based on labor, part and additional cost projections Flightdocs screenshot: The fully electronic workflow is made possible through the use of Flightdocs’ Fd | eSignature, which helps to streamline the compliance process Flightdocs screenshot: The maintenance tracking dashboard allows users to check the status of fleet or maintenance items, and take quick actions on reporting and updating maintenance events Flightdocs screenshot: The work orders tool helps manage the planning, execution and recording of maintenance, inventory and workforce information Flightdocs screenshot: eLogbooks delivers advanced controls, a streamlined workflow and industry standards for the backup and uncompromising security of maintenance records Flightdocs screenshot: Report, track and correct discrepancies, MELs, NEFs, and CDLs in real time Flightdocs screenshot: The purchasing platform streamlines the procurement process, enhances traceability and reports key financial data for the operation Flightdocs screenshot: The pilot dashboard enhances communication between flight crew and maintenance teams before, during or after trips

Flightdocs Reviews

Flightdocs Reviews

Overall rating
4,6
/
5
Excellent
51

Very good
21

Average
0

Poor
1

Terrible
1

Value for Money
4,5
Features
4,4
Ease of Use
4,4
Customer Support
4,8
97% recommended this app
Verified Reviewer

Great maintenance tracking software

Flightdocs is a cost effective solution to our customers maintenance tracking needs. I have used them over the years and really enjoy everything they have been able to provide. Their customer service is top notch and available 24/7 by phone or email. Being on the west coast, this is important to us as most vendors close hours before we cease operations for the day. They also provide unlimited training sessions which was very helpful when I was learning the software. Overall, I believe they have a great team and highly recommend them to anyone.


Wyatt R.

PACK LEADER

My overall experience with Flightdocs has been great since day one. They always listen and always go the extra mile to ensure any issue is resolved. I also can’t recall any company that answers there phone so quickly; It seems as if they pick up before I hear a ring most the time.
In recent months I called them with a huge challenge we are having regarding an improvement we wanted to initiate. This initiative is eliminating an outdated system which tracks our labor and parts. The only reason we were using it was due to the fact it talked with our financing software. When Flightdocs heard this, they were out at our site numerous times scoping out the process working in detail with each department to develop a system for us. From the start they have exceeded my expectations. When thinking back to all the major projects I have been on in the last several years not one company has excelled at coming through as they have: while also being true through the whole process. They will shoot you straight and never steer you in the wrong direction. They don’t promise anything they can’t deliver or do.
Outstanding keep up the good work.


Tatiana R.

Great Customer Service!


Dawn K.

My experience in using a MXT system is 4 yrs working for CAMP Sys, 1 1/2 yrs working w/FD

It assists with what the software was built to do, keep track of maintenance and what is coming due, however, with Flightdocs analysis or releases, the audit of the system is a daily.


Megan J.

Good Software Overall

My overall experience with Flightdocs has been great!


Verified Reviewer
Industry: Airlines/Aviation
Company size: 11-50 Employees

Great maintenance tracking software

Used Daily for 1+ year
Reviewed on 2019/01/12
Review Source: Capterra

Flightdocs is a cost effective solution to our customers maintenance tracking needs. I have used them over the years and really enjoy everything they have been able to provide. Their customer service is top notch and available 24/7 by phone or email. Being on the west coast, this is important to us as most vendors close hours before we cease operations for the day. They also provide unlimited training sessions which was very helpful when I was learning the software. Overall, I believe they have a great team and highly recommend them to anyone.

Pros

The ease of use
Only one version the whole company uses
Easy to read format and clean appearance
Inventory platform which can be charged to work orders
Invoicing capabilities
Very up to date mobile app

Cons

I do wish they added a next due time on the due list without having to click on each specific task

Response from Flightdocs

Hello and thank you for your feedback! We do actually have the Next Due viewable from the Due list area as part of the quick info available at a glance. If you're looking at the due list via the computer and a web browser, it is the third column from the right. At the far right is the "Status" column, to the left of that is "Remaining", and then left of that is the "Next Due" column. This shows the current due date on the task and will update once compliance is added if there is a recurring requirement. We have someone available 24 hours a day, 7 days a week to help you find anything you may be looking for. Please don't hesitate to reach out to us with any questions!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Wyatt R.
Industry: Aviation & Aerospace
Company size: 51-200 Employees

PACK LEADER

Used Daily for 2+ years
Reviewed on 2020/02/21
Review Source: Capterra

My overall experience with Flightdocs has been great since day one. They always listen and always go the extra mile to ensure any issue is resolved. I also can’t recall any company that answers there phone so quickly; It seems as if they pick up before I hear a ring most the time.
In recent months I called them with a huge challenge we are having regarding an improvement we wanted to initiate. This initiative is eliminating an outdated system which tracks our labor and parts. The only reason we were using it was due to the fact it talked with our financing software. When Flightdocs heard this, they were out at our site numerous times scoping out the process working in detail with each department to develop a system for us. From the start they have exceeded my expectations. When thinking back to all the major projects I have been on in the last several years not one company has excelled at coming through as they have: while also being true through the whole process. They will shoot you straight and never steer you in the wrong direction. They don’t promise anything they can’t deliver or do.
Outstanding keep up the good work.

Pros

Software is not only easy to learn and use but the platform is clean and has a consistent structure that repeats itself throughout. And what really stands out are 2 major facts which is they are continually improving it with input from the user and their customer support is top notch. Other companies should be looking at them to improve their service.

Cons

It doesn’t come with free socks! First time in a while I have found myself stumped on finding something that they could improve on.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tatiana R.
Industry: Airlines/Aviation
Company size: 501-1 000 Employees

Great Customer Service!

Used Daily for 1+ year
Reviewed on 2020/11/16
Review Source: Capterra

Pros

The best part about using Flightdocs has been the amazing support and customer service they offer. We have been using the system for personnel and aircraft scheduling, manly in relation to training. This is sort of new ground for Flightdocs since they manly focus on aircraft maintenance, so there have been a few bugs (to be expected with something new). But any time I've had an issue and I call, I always talk to a live person and they always have the most amazing attitude. Problems are solved quickly and efficiently which allow me to continue on with my workday.

Cons

There's just some growing pains with the new processes, but that is to be expected and we are transitioning out of it.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Dawn K.
Industry: Airlines/Aviation
Company size: 51-200 Employees

My experience in using a MXT system is 4 yrs working for CAMP Sys, 1 1/2 yrs working w/FD

Used Daily for 1+ year
Reviewed on 2018/05/08
Review Source: Capterra

It assists with what the software was built to do, keep track of maintenance and what is coming due, however, with Flightdocs analysis or releases, the audit of the system is a daily.

Pros

There is not much I like most about this software. The software is simple set-up and user friendly. I like the ability to export information on .xls spreadsheet.

Cons

It is difficult to quickly do an update, i.e. revision. It seems if there was a template of a basic aircraft build, the aircraft would be consistent. The software is perfect for a part 91 operator, not a 135 operator. The reporting is not robust enough.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Megan J.
Industry: Higher Education
Company size: 1 001-5 000 Employees

Good Software Overall

Used Daily for 1+ year
Reviewed on 2020/08/29
Review Source: Capterra

My overall experience with Flightdocs has been great!

Pros

What I like most about Flightdocs is that it's easy to see and understand the priority display of the maintenance information center. It's super helpful.

Cons

What I like least about the software is as a beginner, it's pretty hard to navigate. Teaching people who are unfamiliar with the software takes a lot of time.

Response from Flightdocs

Thanks so much for the feedback! Please note that our support center is open 24/7/365 and our staff is standing by to answer any questions you may have. We also have our navigational aid feature - Fd | Assist. It can be accessed through the question mark on the bottom right of the screen. Simply click the question mark and type in your question to find answers, walkthroughs, and videos to assist you further.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

User recommendation
9,1/10
Based on 74 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Flightdocs Pricing

Flightdocs Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Flightdocs for detailed pricing information.

Contact Flightdocs for detailed pricing information.

Value for Money
4,5/5
Based on 74 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Flightdocs Features

Flightdocs Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4,4/5
Based on 74 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Flightdocs

Additional information for Flightdocs

Key features of Flightdocs

  • Aircraft management
  • Aircraft reliability control
  • Asset management
  • Barcodes
  • Color-coded status indicators
  • Compliance management
  • Components tracking
  • Continuous monitoring
  • Cost projections
  • Crew hour tracking
  • Customizable workflow
  • Data auto-population
  • Data capture
  • Data security monitoring
  • Developer API
  • Discrepancy, MEL, NEF & CDL tracking
  • Drag and drop interface
  • Dynamic dashboard
  • Electronic signatures
  • Encrypted connection
  • Fleet management
  • Flight time tracking
  • Fully integrated inventory
  • Inventory control
  • Inventory monitoring (expirations, low stock)
  • Labor hours tracking
  • Logbook
  • Logbook tracking
  • Maintenance management
  • Maintenance supply tracking
  • Maintenance tracking
  • Manuals
  • Materials handling
  • Parts inventory management
  • Parts requests
  • Purchase orders
  • Purchasing
  • Real-time notifications
  • Real-time updates
  • Repairs
  • Reports
  • Schedule operations
  • Search functionality
  • Security backups and accessibility
  • Service bulletins
  • Shipping
  • Status tracking
  • Third party integration (API)
  • Transaction history
  • Versioning / audit trail
  • View estimated and actual work hours
  • Work orders
  • eLogbook

Benefits

  • Take control of the entire fleet and manage any type of aircraft with Flightdocs' Enterprise platform for fixed-wing aircraft, and HMX platform for rotary-wing aircraft.

  • Flightdocs empowers aircraft and rotorcraft owners and operators to manage fleets, perform powerful actions, schedule operations, and access detailed reports from a single dynamic dashboard.

  • Improve efficiency, safety and aircraft value with Flightdocs's highly visual dashboards which give users a quick glance into their maintenance and inventory from anywhere in the world.

  • Flightdocs helps to alleviate flight disrupters, and add control and efficiency to processes so that flight departments can safely accept as many missions as possible.

  • Whenever in doubt, Flightdocs’ U.S.-based team offers live analyst support 24 hours a day, 7 days week, and 365 days a year.

  • Flightdocs FAQs

    Flightdocs FAQs

    Below are some frequently asked questions for Flightdocs.

    Q. What type of pricing plans does Flightdocs offer?

    Flightdocs offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact Flightdocs for detailed pricing information.

    Q. What are the main features of Flightdocs?

    Flightdocs offers the following features:

    • Aircraft management
    • Aircraft reliability control
    • Asset management
    • Barcodes
    • Color-coded status indicators
    • Compliance management
    • Components tracking
    • Continuous monitoring
    • Cost projections
    • Crew hour tracking
    • Customizable workflow
    • Data auto-population
    • Data capture
    • Data security monitoring
    • Developer API
    • Discrepancy, MEL, NEF & CDL tracking
    • Drag and drop interface
    • Dynamic dashboard
    • Electronic signatures
    • Encrypted connection
    • Fleet management
    • Flight time tracking
    • Fully integrated inventory
    • Inventory control
    • Inventory monitoring (expirations, low stock)
    • Labor hours tracking
    • Logbook
    • Logbook tracking
    • Maintenance management
    • Maintenance supply tracking
    • Maintenance tracking
    • Manuals
    • Materials handling
    • Parts inventory management
    • Parts requests
    • Purchase orders
    • Purchasing
    • Real-time notifications
    • Real-time updates
    • Repairs
    • Reports
    • Schedule operations
    • Search functionality
    • Security backups and accessibility
    • Service bulletins
    • Shipping
    • Status tracking
    • Third party integration (API)
    • Transaction history
    • Versioning / audit trail
    • View estimated and actual work hours
    • Work orders
    • eLogbook

    Q. Who are the typical users of Flightdocs?

    Flightdocs has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does Flightdocs support?

    Flightdocs supports the following languages:

    English

    Q. What type of pricing plans does Flightdocs offer?

    Flightdocs has the following pricing plans:

    Subscription

    Q. Does Flightdocs support mobile devices?

    Flightdocs supports the following devices:

    Android, iPhone

    Q. What other apps does Flightdocs integrate with?

    Flightdocs integrates with the following applications:

    Microsoft Word

    Q. What level of support does Flightdocs offer?

    Flightdocs offers the following support options:

    Phone Support, Online Support