Arcade
About Arcade
Arcade is a cloud-based employee engagement platform which utilizes a range of gamification techniques to motivate employees, in addition to communication and collaboration tools including 1-on-1 and group chats, team huddles, activity tracking, social feeds, peer-to-peer recognition, surveys, and more. Native apps for Android and iOS, in addition to the web app, allow users to engage from any device at any time.
Arcade allows users to track whichever metrics matter to their business, with goals set for everyone on the team. Multiple game types are offered, with races rewarding the first employee to hit a target, tournaments to reward the first, second, and third place team members, and bounties which reward all players who achieve their target before time runs out. PowerHours reward any sales, or other target metrics, above a given threshold made within a specified hour. A Weekly Superstar Game also rewards the user who has been given the most Recognition Stars throughout the week. Tokens awarded in Arcade can be redeemed for real rewards through the rewards center, and employees can also receive badges, chests, and experience points (XP) for completing quests or winning challenges.
Users can communicate with one another through Arcade, with built-in 1-on-1 and group chat functionality, team huddles, social feeds, and announcements. Files can be uploaded and sent through chats, and content can be moderated by administrators. Custom surveys can be created to collect team feedback, and users can produce sales training and launch quizzes to test employee knowledge.
Key benefits of Arcade
Images
Not sure about Arcade?
Compare with a popular alternative
Show more details
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Slack
Rallyware
EventTitans
Picnic
Reviews
Already have Arcade?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Wireless
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love Arcade but it can be glitchy which causes a frustrating experience.
Reviewed on 2018/06/07
My team is more involved than when using other products/software
My team is more involved than when using other products/software
Pros
1. Arcade is sales focused
2. Profile levels to encourage usage
3. Earn tokens/rewards
4. Training section
5. Quests
Cons
1. No what to like or respect message withing chats
2. Often I select a new chat group and my message is delivered to the old chat
3. Sometime I can not change chat's
4. Sometimes pics wont upload
5. Not video support
6. Often closing and opening the app or refreshing the page is required
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Has potential for simple uses
Reviewed on 2023/11/07
We were very excited to onboard with Arcade and had built a lot of hype and excitement in the...
We were very excited to onboard with Arcade and had built a lot of hype and excitement in the organization to be prepared for it, but it struggled to live up to those expectations from day one. Our operations/dev team had a hard time working with Arcades to get the custom metrics built and then struggled more when the reporting was way off. I never felt like there was focus on helping us overcome this and when I finally asked about cancellation our Customer Success rep created an email chain with their internal engineers to try and help us overcome these issues and there was no response at all. We decided to then cancel on our own and still have never heard back from Arcade so it was clear that our business model was too complex for this software and they decided not to engage with us at all when it mattered the most. Pretty disappointing from my seat but for basic sales teams with standard metrics, I am sure this would work just fine.
Pros
nice UI, decent game style options, concept is interesting and I can see it being effective for certain companies
Cons
difficulty working with more complex metrics and KPIs, limited to the style of games and uses, customer support is lacking
- Industry: Wireless
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Show more details
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It's usually good but the apple app is very buggy and lags at times
Reviewed on 2018/05/31
Its a all in one software for company chat, recognition and communications.
Its a all in one software for company chat, recognition and communications.
Pros
The platform allows for not only chat with anyone in the company but the newsfeed is one of the best features. It allows people to share with the entire company in one centralized place.
Cons
The apple app is very buggy and lags a lot. You cannot swipe right to go back which is very inconvenient during 1 handed operation. Also the lack of being able to post videos is a little disappointing.
Arcade FAQs
Below are some frequently asked questions for Arcade.Q. What type of pricing plans does Arcade offer?
Arcade offers the following pricing plans:
- Starting from: US$15.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Arcade for pricing information.
Q. Who are the typical users of Arcade?
Arcade has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Arcade support?
Arcade supports the following languages:
English
Q. Does Arcade support mobile devices?
Arcade supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Arcade integrate with?
Arcade integrates with the following applications:
Pipedrive, Revel Systems, Salesforce Sales Cloud, Square Point of Sale, Track Vacation Rental PMS
Q. What level of support does Arcade offer?
Arcade offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Arcade.
Gamification Software
