About ToucanTech

Who Uses ToucanTech?
ToucanTech software is for schools, companies, associations and charities that need a flexible website with integrated CRM, and the option to launch a private community forum. ToucanTech admins often work in development offices, managing fundraising and donor/alumni relations, or in communications teams who are tasked with promoting their organisation online.

What Is ToucanTech?
ToucanTech is a smart software to power community engagement. Synced with social media and combining a database, CRM, email engine, fundraising management, news and content publishing, event listing and booking system, careers and mentoring platform and more, it's a complete all-in-one solution. Read more about ToucanTech features at toucantech.com/pages/features.

Pricing starting from:

R 150,000.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ToucanTech

  • Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

  • Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

  • Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

  • Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

  • Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Afghanistan, Albania, Algeria, American Samoa, Andorra and 223 others

    Supported Languages

    English

    Pricing starting from:

    R 150,000.00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    ToucanTech Software - A comprehensive community site
    ToucanTech Software - Get closer to your community
    ToucanTech Software - Get to know your community
    ToucanTech Software - Seamlessly manage events
    ToucanTech Software - Send engaging emails
    ToucanTech Software - Stay connected on the go with our mobile app
    View 6 more
    ToucanTech Software - A comprehensive community site
    ToucanTech Software - Get closer to your community
    ToucanTech Software - Get to know your community
    ToucanTech Software - Seamlessly manage events
    ToucanTech Software - Send engaging emails
    ToucanTech Software - Stay connected on the go with our mobile app

    Features

    Total features of ToucanTech: 151

    • @mentions
    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Activity/News Feed
    • Ad hoc Reporting
    • Admissions Management
    • Alerts/Notifications
    • Alumni Management
    • Application Management
    • Assessment Management
    • Attendance Management
    • Attendance Tracking
    • Attendee Management
    • Billing & Invoicing
    • Blogs
    • CRM
    • Campaign Analytics
    • Campaign Management
    • Campaign Planning
    • Campaign Segmentation
    • Candidate Management
    • Chapter Management
    • Chat/Messaging
    • Collaboration Tools
    • Commenting/Notes
    • Committee Management
    • Communication Management
    • Contact Database
    • Contact Management
    • Content Management
    • Content Publishing Options
    • Contribution Tracking
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Dashboard
    • Data Capture and Transfer
    • Data Import/Export
    • Database Support
    • Discussions/Forums
    • Document Management
    • Document Storage
    • Donation Management
    • Donation Tracking
    • Donor Discovery
    • Donor Management
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Distribution
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Email Tracking
    • Engagement Tracking
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management
    • Event Scheduling
    • Event Ticketing
    • Fee Management
    • Feedback Management
    • Filtering
    • For Alumni Associations
    • For Nonprofits
    • For Religious Organizations
    • For Virtual Events
    • Forms Management
    • Fundraising Management
    • Gift Matching Management
    • Goal Setting/Tracking
    • Grant Management
    • Group Management
    • Guest List Management
    • Ideation
    • Inbox Management
    • Information Governance
    • Interaction Tracking
    • Invoice Management
    • Job Board
    • K-12
    • Knowledge Base Management
    • List Management
    • Live Chat
    • Member Accounts
    • Member Communication
    • Member Communities
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile App
    • Mobile Giving
    • Moderation
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • Newsletter Management
    • Online Calendar
    • Online Forms
    • Online Forums
    • Online Giving
    • Payment Processing
    • Personalization
    • Pledge Management
    • Prospecting Tools
    • Real-Time Analytics
    • Real-Time Notifications
    • Real-Time Reporting
    • Receipt Management
    • Recurring Giving
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Management
    • Role-Based Permissions
    • SSL Security
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Single Sign On
    • Small Group Management
    • Social Media Integration
    • Summary Reports
    • Surveys & Feedback
    • Tagging
    • Task Management
    • Text Editing
    • Third-Party Integrations
    • Ticketing
    • User Management
    • User Profiles
    • Visitor Tracking
    • Volunteer Management
    • Web Forms
    • Website Integration
    • Website Management
    • Workflow Management

    Alternatives

    Workplace from Meta

    4.4
    #1 Alternative to ToucanTech
    Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected...

    Blackbaud eTapestry

    3.8
    #2 Alternative to ToucanTech
    eTapestry is a cloud based fundraising and donor management software for small and medium sized non-profit organizations

    Salesforce Service Cloud

    4.4
    #3 Alternative to ToucanTech
    Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your...

    WordPress

    4.6
    #4 Alternative to ToucanTech
    WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking,...

    Reviews

    Overall rating

    4.9 /5
    (145)
    Value for Money
    4.8/5
    Features
    4.7/5
    Ease of Use
    4.8/5
    Customer Support
    4.9/5

    Already have ToucanTech?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 145
    Melanie
    Melanie
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    So happy we made the switch to Toucan Tech!

    Reviewed on 2021/08/04

    We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are...

    We are finding the Toucan Tech team an absolute joy to deal with. They know their stuff and are incredibly responsive and customer-focussed. I couldn't be happier that we have made the switch.

    Pros

    Having everything integrated in one system has radically improved our working processes. I have a very small team and reducing our admin load means we can spend more of our time doing the really important stuff like meeting donors and creating inspiring campaigns - which is also what we enjoy most.

    Cons

    We probably weren't fully prepared for the workload involved in verifying new members to the online community and this has made us review exactly when we fully launch the portal to our whole alumni community.

    Alternatives Considered

    Potentiality, Graduway and AlumNet

    Reasons for Choosing ToucanTech

    We found RE too complex for our needs and also lacking in other areas (i.e. alumni relations and events). It felt like we needed a data expert on the team in order to gain proper reporting value from it and this was never going to be an option. I also grew increasingly frustrated with the time it was taking to rollout full functionality to NXT. We had already made the decision to move before news came out of their data breach in 2020, but their handling of that situation made me even more certain we had made the right decision.

    Reasons for Switching to ToucanTech

    Having one integrated system definitely appealed. TT also offered great value for money and seemed the slickest product which was best suited to our needs.
    Isabelle
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The best alumni and fundraising software providers on the market!

    Reviewed on 2024/08/16

    We are an early customer of Toucan Tech and started working with them about 6 years ago when we...

    We are an early customer of Toucan Tech and started working with them about 6 years ago when we decided to implement our first alumni software. It has been a huge pleasure along the way particularly because the team remains the same - their customer service is first rate all round.

    Pros

    The whole team is very approachable and helpful, the tech team takes onboard all our comments and implements most of them and the software is very intuitive and user friendly. The software is also very complete with both an alumni and fundraising platforms.

    Cons

    I absolutely love everything about Toucan Tech!

    Mark
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Industry leading product with a wide breadth of functionality

    Reviewed on 2023/03/29

    Pros

    Ease of use to migrate and deploy the tool

    Cons

    I find some of the configuration pages ambiguous

    Alice
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A happy Toucan Tech customer!

    Reviewed on 2024/08/14

    Pros

    The team are incredibly helpful. Our account manager has worked in a school before so knows exactly what we need and can always see things from our perspective. The product is user-friendly and intuitive.

    Cons

    It is a product that is still developing - but the team take on feedback and work in an agile way.

    Chloe
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Impressive, intuitive and streamlined system

    Reviewed on 2024/09/12

    Fantastic, we couldn't recommend it more highly amongst the school alumni and engagement community....

    Fantastic, we couldn't recommend it more highly amongst the school alumni and engagement community. The staff are always outwardly proud of their work and what they can achieve and very helpful to any enquiry no matter how big or small.

    Pros

    Such an accessible, user friendly and intuitive system. There was so much support throughout the whole on-boarding process and working in a school they met us with patience throughout long periods of busy patches.

    Cons

    I can't comment on anything further than the team already know about some functions/changes to some features that would really benefit schools using the platform, but they were already on it and I was impressed by the response to my feedback

    Showing 5 reviews of 145 Read all reviews

    ToucanTech FAQs

    Below are some frequently asked questions for ToucanTech.

    ToucanTech offers the following pricing plans:

    • Starting from: R 150,000.00/year
    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact ToucanTech for pricing information.

    ToucanTech has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ToucanTech supports the following languages:

    English

    ToucanTech supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ToucanTech integrates with the following applications:

    Apple Pay, Freshchat, GoCardless, Google Cloud, Google Pay, Instagram, Juicer, LinkedIn for Business, Meta for Business, PayPal, Paynow, Stripe, Twitter/X, Xero

    ToucanTech offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for ToucanTech.