About ToucanTech

Who Uses ToucanTech?
ToucanTech software is for schools, companies, associations and charities that need a flexible website with integrated CRM, and the option to launch a private community forum. ToucanTech admins often work in development offices, managing fundraising and donor/alumni relations, or in communications teams who are tasked with promoting their organisation online.

What Is ToucanTech?
ToucanTech is a smart software to power community engagement. Synced with social media and combining a database, CRM, email engine, fundraising management, news and content publishing, event listing and booking system, careers and mentoring platform and more, it's a complete all-in-one solution. Read more about ToucanTech features at toucantech.com/pages/features.


Key benefits of ToucanTech

  • Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

  • Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

  • Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

  • Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

  • Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.

  • Images

    ToucanTech Software - Get closer to your community
    ToucanTech Software - Reach people around the world
    ToucanTech Software - Stay connected on the go
    ToucanTech Software - Managing communities, made easy
    ToucanTech Software - Sending engaging emails
    ToucanTech Software - Get to know your community with our activity tracker
    ToucanTech Software - Your community can fuel careers
    ToucanTech Software - Power your digital fundraising
    ToucanTech Software - A tiered payment platform
    ToucanTech Software - Create custom forms
    View 10 more
    ToucanTech Software - Get closer to your community
    ToucanTech Software - Reach people around the world
    ToucanTech Software - Stay connected on the go
    ToucanTech Software - Managing communities, made easy
    ToucanTech Software - Sending engaging emails
    ToucanTech Software - Get to know your community with our activity tracker
    ToucanTech Software - Your community can fuel careers
    ToucanTech Software - Power your digital fundraising
    ToucanTech Software - A tiered payment platform
    ToucanTech Software - Create custom forms

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    US$4,00
    month

    Pricing Options

    Free version
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    Features

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4,9 /5
    (124)
    Value for Money
    4,8/5
    Features
    4,8/5
    Ease of Use
    4,8/5
    Customer Support
    4,9/5

    Already have ToucanTech?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 124
    Vitali
    Vitali
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best product and service in the alumni portal and fundraising business.

    Reviewed on 2023/03/21

    Pros

    It's easy to love a great product, it's easier to love ToucanTech because in addition to the amazing product, they offer a second to none service. The team at ToucanTech met us every time we had a question, an issue, or simply wanted to discuss improvements to the platform.

    Cons

    There is really nothing that we do not like about the service or the product which is why we were one of the first international schools to jump on board and continue to be a loyal customer.

    Rebecca
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Twyford School

    Reviewed on 2021/04/15

    Toucan Tech is a powerful tool that enables a School or organisation to keep in touch with their...

    Toucan Tech is a powerful tool that enables a School or organisation to keep in touch with their alumni and families. Communication is tracked and streamlined, Donor giving/fundraising is trackable and reports easy to produce.

    Pros

    Toucan Tech is very user friendly and has been designed with School use in mind - which is fantastic!
    Data entry is straight forward. Emails can be designed by template or you can create your own and the fundraising function is superb.

    Cons

    We have not found too many complications. It can be frustrating having to enter the same address multiple times when adding details of a family.

    Alternatives Considered

    InTouch CRM

    Reasons for Choosing ToucanTech

    We had used Donor Strategy for 9 years, but it was not user friendly and the reporting function complicated, and we felt it had reached the end of its time with us.

    Reasons for Switching to ToucanTech

    The team at Toucan Tech gave a great demonstration, and we liked the functionality, the ease of data entry and the general look, feel and approach of both the product and the team behind it.
    Catherine
    Overall rating
    • Industry: Education Management
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Great customer service, a good tool but with some limitations.

    Reviewed on 2022/03/16

    ToucanTech is a good product with lots of potential. The customer and product development teams are...

    ToucanTech is a good product with lots of potential. The customer and product development teams are really good, they are responsive and will tell us what is possible or not. At least no false expectations!
    They really will help to make sure we are using the platform to its best. We realised with using Toucan Tech that the challenges we are sometimes facing are not linked to the platform but the way we interact with our own stakeholder/audience. For example, competing with social media platforms to get them to connect. Overall, we believe that Toucan Tech is a good product and would invite anyone to look at it, but ask questions, check the demo to make sure it will answer your needs.

    Pros

    Fairly easy to use, reporting features, directory features

    Cons

    Form functionality limited, limited design option especially for the newsletter, not enough CRM features

    Victoria
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    A great bit of kit of you're just starting out in development

    Reviewed on 2022/03/17

    ToucanTech have been really helpful since we used the package. They went over and above to ensure...

    ToucanTech have been really helpful since we used the package. They went over and above to ensure the journey from start to finish was slick and easy. Their Helpdesk is invaluable - quick responses to every question.

    Pros

    The best thing about this software is the front page it gives and the ease of use for both administrators and members. It's super easy!

    Cons

    Sometimes there is not enough information about processes or how to change things, but a quick message to the Helpdesk normally resolves everything.

    Alternatives Considered

    Graduway

    Reasons for Choosing ToucanTech

    e-Tapestry was a database only. We needed the landing page.

    Reasons for Switching to ToucanTech

    Although they were a similar price, the smallness of TouchTech was more appealing. I felt that they would have more time for me if there was a problem.
    Louise
    Overall rating
    • Industry: Education Management
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Great product with multiple benefits

    Reviewed on 2023/03/20

    Really supportive team, quick to respond to queries and a very thorough onboarding. Our community...

    Really supportive team, quick to respond to queries and a very thorough onboarding. Our community are loving it!

    Pros

    Database management and growth. Enabling us to utilise content to attract our community to engage with us further. A virtuous circle.

    Cons

    Some of the user journeys could be further refined but I know the product team work continually on this with new improvements all the time.

    Alternatives Considered

    Graduway

    Reasons for Switching to ToucanTech

    Toucantech more suites to our community. Kore personalisation options in design.
    Showing 5 reviews of 124 Read all reviews

    ToucanTech FAQs

    Below are some frequently asked questions for ToucanTech.

    ToucanTech offers the following pricing plans:

    • Pricing model: Subscription
    • Free Trial: Not Available

    Contact ToucanTech for pricing information.

    ToucanTech has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1 000

    ToucanTech supports the following languages:

    English

    ToucanTech supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ToucanTech integrates with the following applications:

    Freshchat, GoCardless, Google Cloud, Instagram, LinkedIn for Business, Meta for Business, PayPal, Stripe, Twitter/X

    ToucanTech offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for ToucanTech.