ToucanTech

All-in-one solution for growing alumni communities

4,9 /5 (29 reviews) Write a Review!

ToucanTech Overview

What is ToucanTech?

ToucanTech is an all-in-one solution for managing and growing alumni communities through an online portal. Designed for schools, universities, and businesses, ToucanTech offers an in-built CRM, communications tools, event planning, mentoring platform, fundraising management, news feeds, and more. The complete cloud-based solution is designed to help communities to collaborate and communicate in order to build better relationships.

Businesses or educational institutions can build their own custom web portal for community members and staff to access on a self service basis. Staff and management can benefit from ToucanTech features such as a community database, CRM, in-built email system, fundraising management, content publishing, mentoring, and more. With the CRM, users can track member activity and engagement with content in order to form better connections. Mass emails can be created and sent out to all members, or specific user groups, to provide news updates, advertise events, collect donations, and more.

Alumni can benefit from ToucanTech with features for communicating with other alumni or staff members, event planning, photo gallery upload, setting up seperate clubs within the community, and more. ToucanTech integrates with social media so that alumni can share photo albums, news updates, and events on sites such as Facebook. Alumni can be matched with mentors within the system and activity and progress can be tracked in real time online by both mentors and mentees.

ToucanTech Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact ToucanTech for pricing information.


ToucanTech Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Germany
Supported Languages
English

Media

ToucanTech screenshot: ToucanTech screenshot: ToucanTech screenshot: ToucanTech screenshot:

ToucanTech Reviews

ToucanTech Reviews

Overall rating
4,9
/
5
Excellent
25

Very good
4

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,7
Ease of Use
4,6
Customer Support
4,8
100% recommended this app
Brian D.

Great product, outstanding service!

This software has enabled the development office in the school where I work to attract over 800 alumni to one place. Here, we are able to keep them up to date with current developments, and allow some reminiscing about the good old days to take place between members.


Susanna F.

We are delighted with our ToucanTech alumnae website

We are delighted with our new alumnae platform, which looks great and works well at the front end, and is easy to use and navigate at the back end! Our alumnae have been very complimentary about the improvements and the increased level of communication that we now offer. We have seen a dramatic increase in engagement levels as a result. The excellent level of customisation has allowed us to create a site we feel proud of, which we believe best reflects who we are and that has increased the level of support we can offer to our alumane.


Alana M.

Arden Anglican School review on ToucanTech

This is a fantastic way to communicate with our alumni and it definitely filled a hole in our communication with this target market.


Louise B.

Review of Toucan Tech

I like the collaborative nature and forward thinking approach.

Toucan are excellent people to work with.


Rachel P.

User friendly and great support

It has significantly helped with my workload! Getting our alumni database in order and in one place was the main goal and the whole process in doing this has been great. It is easy to export the data as and when I need it.


Brian D.
Industry: Education Management
Company size: 51-200 Employees

Great product, outstanding service!

Used Daily for 1+ year
Reviewed on 2018/03/01
Review Source: Capterra

This software has enabled the development office in the school where I work to attract over 800 alumni to one place. Here, we are able to keep them up to date with current developments, and allow some reminiscing about the good old days to take place between members.

Pros

The platform is extremely easy to use and navigate. If you are stuck, then the service team are always willing to help, either over the phone, a webinar or travel up in person. Truly outstanding service.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Susanna F.
Industry: Education Management
Company size: 1 001-5 000 Employees

We are delighted with our ToucanTech alumnae website

Used Daily for 6-12 months
Reviewed on 2020/09/24
Review Source: Capterra

We are delighted with our new alumnae platform, which looks great and works well at the front end, and is easy to use and navigate at the back end! Our alumnae have been very complimentary about the improvements and the increased level of communication that we now offer. We have seen a dramatic increase in engagement levels as a result. The excellent level of customisation has allowed us to create a site we feel proud of, which we believe best reflects who we are and that has increased the level of support we can offer to our alumane.

Pros

We have been using our new alumnae platform, which is powered by ToucanTech, for about a year now. It offers much greater functionality than the previous site and the engagement levels have soared accordingly. It allows events to be organised efficiently and effectively and we are now seeing increasing use of the more interactive elements of the platform, such as our mentoring schemes and alumnae clubs. Over the past 12 months, ToucanTech have continued to develop and improve the software and are always working on new features and welcome additions to their offering.

Cons

The ToucanTech support team offer an effective and well-run helpdesk and customised training. They were very hands on with the set up and integration of the new platform. The software has designed to be very user-friendly. The team work hard to resolove any issues or queries.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Alana M.
Industry: Education Management
Company size: 201-500 Employees

Arden Anglican School review on ToucanTech

Used Daily for 6-12 months
Reviewed on 2020/06/02
Review Source: Capterra

This is a fantastic way to communicate with our alumni and it definitely filled a hole in our communication with this target market.

Pros

I have no experience administering a website so was a little daunted at first. However, the training we received was effective and practical. After being shown the features of the site I found it was set up in a logical way that was easy to understand and use. Adding content and news items is very simple and they look great when published. I also like the flexibility of the design hub which gives me the ability to change the design to suit our corporate branding. The integration of our database was managed by the Toucan Tech support team and our IT department and and was fairly seamless and easy. After the data transfer we were able to send mass email communications to our alumni very easily. The design of the emails is customizable and they look very professional. I also like that we can share our stories straight from the site to our socials.

Cons

Some of the advanced filters are difficult to master. However, the support site is very helpful and has lots of resources available to use when we are stuck, or we email the support team for advice.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Louise B.
Industry: Education Management
Company size: 51-200 Employees

Review of Toucan Tech

Used Daily for 2+ years
Reviewed on 2020/08/14
Review Source: Capterra

I like the collaborative nature and forward thinking approach.

Toucan are excellent people to work with.

Pros

I like the ongoing updates to the software and fresh ideas

Cons

You need to constantly use it to understand its full functionality. Training is always a must.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Rachel P.
Industry: Education Management
Company size: 51-200 Employees

User friendly and great support

Used Weekly for 2+ years
Reviewed on 2020/05/07
Review Source: Capterra

It has significantly helped with my workload! Getting our alumni database in order and in one place was the main goal and the whole process in doing this has been great. It is easy to export the data as and when I need it.

Pros

The set up process was pain free, and from this support has been readily available with hints and tips being shared regularly. Overall, the ToucanTech software is easy to navigate and offers a lot of features. We have mostly been using this to maintain our alumni database and to promote and manage our events and news, however there are plans to build up our mentor network, open an online shop and to eventually begin fundraising - the fact that we have a piece of software that can do it all is fantastic.

Cons

I don't have any particular negatives about ToucanTech. The staff there have been completely supportive from the initial contact to today (4 years later!). The software can take a bit of time to discover and there are some steps that you need to remember, but that is no different to any other platform.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 29 user ratings
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ToucanTech Pricing

ToucanTech Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact ToucanTech for pricing information.

Contact ToucanTech for pricing information.

Value for Money
4,8/5
Based on 29 user ratings
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ToucanTech Features

ToucanTech Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,7/5
Based on 29 user ratings
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Categories

Additional information for ToucanTech

Additional information for ToucanTech

Key features of ToucanTech

  • Activity tracking
  • Alumni management
  • Built-in database
  • CRM
  • Communication management
  • Contact database
  • Content library
  • Content moderation
  • Customizable branding
  • Discussion board
  • Donor management
  • Duplicate detection
  • Electronic payments
  • Email distribution
  • Email invitations & reminders
  • Email tracking
  • Event scheduling
  • Event ticketing
  • Financial management
  • Fundraising management
  • Group management
  • Ideation
  • Member account access
  • Member accounts
  • Member communities
  • Member portal
  • Membership management
  • Payment processing
  • Pledge management
  • Progress tracking
  • Prospect management
  • Prospecting tools
  • Recurring giving
  • Secure data storage
  • Self service portal
  • Social media integration
  • Social media management
  • Student portal
  • Tagging

Benefits

  • Benefit from an all-in-one alumni management platform which allows both staff and alumni to connect with one another, organize events, store data, and build relationships.

  • Create a custom community website using the admin portal and personalize the design of the page with branding, images, text, and more.

  • Rest assured that all data stored with the ToucanTech system is secure with built-in measures for self-cleaning the database, anti-spam, de-duplication of data, and highly secure servers.

  • Use the in-built CRM to manage relationships between staff and alumni, and use real-time data to log activity, track levels of engagement, and run custom reports.

  • Organize events such as dinners, reunions, and charity events, set up clubs within the portal for specific subjects, manage fundraising and charity work with tools for donation collection, and more.

  • ToucanTech FAQs

    ToucanTech FAQs

    Below are some frequently asked questions for ToucanTech.

    Q. What type of pricing plans does ToucanTech offer?

    ToucanTech offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Available

    Contact ToucanTech for pricing information.

    Q. What are the main features of ToucanTech?

    ToucanTech offers the following features:

    • Activity tracking
    • Alumni management
    • Built-in database
    • CRM
    • Communication management
    • Contact database
    • Content library
    • Content moderation
    • Customizable branding
    • Discussion board
    • Donor management
    • Duplicate detection
    • Electronic payments
    • Email distribution
    • Email invitations & reminders
    • Email tracking
    • Event scheduling
    • Event ticketing
    • Financial management
    • Fundraising management
    • Group management
    • Ideation
    • Member account access
    • Member accounts
    • Member communities
    • Member portal
    • Membership management
    • Payment processing
    • Pledge management
    • Progress tracking
    • Prospect management
    • Prospecting tools
    • Recurring giving
    • Secure data storage
    • Self service portal
    • Social media integration
    • Social media management
    • Student portal
    • Tagging

    Q. Who are the typical users of ToucanTech?

    ToucanTech has the following typical customers:

    Small Business, Public Administrations, Non Profit, Mid Size Business

    Q. What languages does ToucanTech support?

    ToucanTech supports the following languages:

    English

    Q. What type of pricing plans does ToucanTech offer?

    ToucanTech has the following pricing plans:

    Subscription

    Q. Does ToucanTech support mobile devices?

    We do not have any information about what devices ToucanTech supports

    Q. What other apps does ToucanTech integrate with?

    We do not have any information about what integrations ToucanTech has

    Q. What level of support does ToucanTech offer?

    ToucanTech offers the following support options:

    Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials