YOUZER

About YOUZER
Youzer is an online IT and SaaS account management and monitoring software that helps companies to allocate the relevant tools to their employees and control the use of SaaS apps within their IT system. IT, HR, and managers can manage and automate the provisioning of IT resources for users, accounts creation/deactivation, anomaly detection, cost analysis, and IT security from a single, centralized dashboard.
A Youzer profile can be created for each new onboarding employee which specifies their role, manager, and location, and allows them to access all the software and tools they need to perform their work. External service providers such as accountants, consultants, volunteers or temporary workers can also be incorporated as a user. A selection of tools is provided in order to prepare the resource options to be allocated to each user, and Youzer automates the creation of accounts, provision of resources and communication of access codes. Notifications are sent to HR and IT managers in advance about every new employee’s date of arrival, eliminating surprises.
Youzer provides IT, HR, and managers with centralized access to all IT system users. A comprehensive user list allows them to know in real time who has access to which resources, and directly modify the access rights of a particular user. Organizations can also see the number of users allocated to each software, and compare the resources assigned to users with the same role in order to adapt the accounts of each user. Features for employee offboarding ensure that access isn't left open to employees who have left the company through pre-programmed, automatic suspension of resources on departure dates.
Tools for cost control allow companies to determine the cost of each resource, check invoices, and view usage details for each software account. Youzer diagnostics provide information on any unused accounts, allowing organizations to adjust the number of licences or subscriptions according to the number of employees using that resource. Tools for IT security enable IT, HR, and managers to define and approve access conditions to software resources, and get immediate alerts on errors that may affect the security of company information.
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- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Centralized accounts management
Reviewed on 2018/08/08
Account creation was painfull before : it took some days, with mispells. Now it's fast and the...
Account creation was painfull before : it took some days, with mispells. Now it's fast and the managers get exactly what they ask for.
And we don't have any forgotten accounts anymore because Youzer reminds us to delete the accounts when an employee leaves.
Pros
Easy to setup (succeeded on my own :) )
Full view of all the accounts across all our tools.
Cons
The hardware management needs to be improved.
- Industry: Information Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
great tool to improve onboarding of new hires
Reviewed on 2018/08/29
I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.
I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.
Pros
Youzer sends me a reminder when an employee is about to arrive in my company. I just have a few buttons to click and there you go, the accounts for this user are all created. I don't need to wait for my IT departement to create them (they have more valuable tasks to work on).
Cons
I'm waiting for the hardware management workflow improvements. because I want to be able to select a specific hardware bundle for each employee. This feature is said to be released in september 2018.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good multi-tenant account creation tool
Reviewed on 2018/08/29
I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer...
I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer I'm able to create accounts on those 20 workspaces with one tool. Awesome :)
Pros
I use the multi-tenant option to manage all the accounts of all my customers. Setup was fine. I found the connectors I was looking for : Active Directory, GSuite, Office 365. I don't need more :)
Cons
At the begining I had difficulties to understand the way the Active Directory connector would work , but then I found the agent.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Feature-rich and powerful automation tools
Reviewed on 2018/08/29
Once you have set up your youzer's account, it becomes extremely easy to create and suspend user...
Once you have set up your youzer's account, it becomes extremely easy to create and suspend user access. The tool acts as a real assistant (notification, error prevention) and we see very quickly the effects on our business.
Pros
• User friendly interface
• The self service catalog is pretty useful - clear forms and easy to set
• Automation features are impressive and simple to use
Cons
• Reporting and Dashboard are a little bit limited compared to some other systems... they give a basic overview.
• I needed more feedbacks on my actions
YOUZER FAQs
Below are some frequently asked questions for YOUZER.Q. What type of pricing plans does YOUZER offer?
YOUZER offers the following pricing plans:
- Starting from: €0.35/month
- Pricing model: Subscription
- Free Trial: Available
STANDARD: €1.75 per month per user BUSINESS : €0.70 per month per user MSP / ENTERPRISE : €0.35 per month per user All plans include support and access to the full catalog of resources.
Q. Who are the typical users of YOUZER?
YOUZER has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does YOUZER support?
YOUZER supports the following languages:
English, French
Q. Does YOUZER support mobile devices?
YOUZER supports the following devices:
Q. What other apps does YOUZER integrate with?
YOUZER integrates with the following applications:
Asana, Box, Freshdesk, Google Workspace, Intercom, Jira, Microsoft 365, Microsoft Azure, Pipedrive, Recruitee, Slack, TeamViewer Remote
Q. What level of support does YOUZER offer?
YOUZER offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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