YOUZER

4.8 (4)
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IT and SaaS account management & monitoring

About YOUZER

Youzer is an online IT and SaaS account management and monitoring software that helps companies to allocate the relevant tools to their employees and control the use of SaaS apps within their IT system. IT, HR, and managers can manage and automate the provisioning of IT resources for users, accounts creation/deactivation, anomaly detection, cost analysis, and IT security from a single, centralized dashboard.

A Youzer profile can be created for each new onboarding employee which specifies their role, manager, and location, and allows them to access all the software and tools they need to perform their work. External service providers such as accountants, consultants, volunteers or temporary workers can also be incorporated as a user. A selection of tools is provided in order to prepare the resource options to be allocated to each user, and Youzer automates the creation of accounts, provision of resources and communication of access codes. Notifications are sent to HR and IT managers in advance about every new employee’s date of arrival, eliminating surprises.

Youzer provides IT, HR, and managers with centralized access to all IT system users. A comprehensive user list allows them to know in real time who has access to which resources, and directly modify the access rights of a particular user. Organizations can also see the number of users allocated to each software, and compare the resources assigned to users with the same role in order to adapt the accounts of each user. Features for employee offboarding ensure that access isn't left open to employees who have left the company through pre-programmed, automatic suspension of resources on departure dates.

Tools for cost control allow companies to determine the cost of each resource, check invoices, and view usage details for each software account. Youzer diagnostics provide information on any unused accounts, allowing organizations to adjust the number of licences or subscriptions according to the number of employees using that resource. Tools for IT security enable IT, HR, and managers to define and approve access conditions to software resources, and get immediate alerts on errors that may affect the security of company information.


Key benefits of YOUZER

  • Get clear visibility on all software accounts and users, and know in real time who has access to the company's resources.

  • Youzer automates account creation for onboarding employees, allowing users IT, HR, and managers to allocate all the software tools they need to perform their work.

  • Ensure that access to the organization's IT system isn't left open to employees who have left the company through Youzer's pre-programmed, automatic suspension of resources on departure dates.

  • Get visibility into the usage cost of each resource and avoid paying for unused accounts by identifying them through Youzer's diagnostics.

  • Define access conditions to software resources and get immediate alerts on serious errors that may affect the security of company information.

  • Images

    YOUZER Software - View operations in progress, urgent error notifications, and more via the dashboard
    YOUZER Software - Allocate new software accounts and modify the access rights directly from the user's profile
    YOUZER Software - View a comprehensive list of software and SaaS resources used in the IT system
    YOUZER Software - Know in real time who has access to company resources
    View 5 more
    YOUZER video
    YOUZER Software - View operations in progress, urgent error notifications, and more via the dashboard
    YOUZER Software - Allocate new software accounts and modify the access rights directly from the user's profile
    YOUZER Software - View a comprehensive list of software and SaaS resources used in the IT system
    YOUZER Software - Know in real time who has access to company resources

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    Reviews

    Overall rating

    4.8 /5
    (4)
    Value for Money
    4.3/5
    Features
    4.5/5
    Ease of Use
    5/5
    Customer Support
    4.5/5

    Already have YOUZER?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 4 reviews of 4
    Julien
    Overall rating
    • Industry: Telecommunications
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Centralized accounts management

    Reviewed on 2018/08/08

    Account creation was painfull before : it took some days, with mispells. Now it's fast and the...

    Account creation was painfull before : it took some days, with mispells. Now it's fast and the managers get exactly what they ask for.
    And we don't have any forgotten accounts anymore because Youzer reminds us to delete the accounts when an employee leaves.

    Pros

    Easy to setup (succeeded on my own :) )
    Full view of all the accounts across all our tools.

    Cons

    The hardware management needs to be improved.

    Nicolas
    Overall rating
    • Industry: Information Services
    • Company size: 51–200 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    great tool to improve onboarding of new hires

    Reviewed on 2018/08/29

    I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.

    I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.

    Pros

    Youzer sends me a reminder when an employee is about to arrive in my company. I just have a few buttons to click and there you go, the accounts for this user are all created. I don't need to wait for my IT departement to create them (they have more valuable tasks to work on).

    Cons

    I'm waiting for the hardware management workflow improvements. because I want to be able to select a specific hardware bundle for each employee. This feature is said to be released in september 2018.

    Thierry
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Good multi-tenant account creation tool

    Reviewed on 2018/08/29

    I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer...

    I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer I'm able to create accounts on those 20 workspaces with one tool. Awesome :)

    Pros

    I use the multi-tenant option to manage all the accounts of all my customers. Setup was fine. I found the connectors I was looking for : Active Directory, GSuite, Office 365. I don't need more :)

    Cons

    At the begining I had difficulties to understand the way the Active Directory connector would work , but then I found the agent.

    Maxime
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51–200 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Feature-rich and powerful automation tools

    Reviewed on 2018/08/29

    Once you have set up your youzer's account, it becomes extremely easy to create and suspend user...

    Once you have set up your youzer's account, it becomes extremely easy to create and suspend user access. The tool acts as a real assistant (notification, error prevention) and we see very quickly the effects on our business.

    Pros

    • User friendly interface
    • The self service catalog is pretty useful - clear forms and easy to set
    • Automation features are impressive and simple to use

    Cons

    • Reporting and Dashboard are a little bit limited compared to some other systems... they give a basic overview.
    • I needed more feedbacks on my actions

    YOUZER FAQs

    Below are some frequently asked questions for YOUZER.

    YOUZER offers the following pricing plans:

    • Starting from: €0.35/month
    • Pricing model: Subscription
    • Free Trial: Available

    STANDARD: €1.75 per month per user BUSINESS : €0.70 per month per user MSP / ENTERPRISE : €0.35 per month per user All plans include support and access to the full catalog of resources.

    YOUZER has the following typical customers:

    51–200, 201–500, 501–1,000, 1,001–5,000

    YOUZER supports the following languages:

    English, French

    YOUZER supports the following devices:

    YOUZER integrates with the following applications:

    Asana, Box, Freshdesk, Google Workspace, Intercom, Jira, Microsoft 365, Microsoft Azure, Pipedrive, Recruitee, Slack, TeamViewer Remote

    YOUZER offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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