About YOUZER

Youzer is an online IT and SaaS account management and monitoring software that helps companies to allocate the relevant tools to their employees and control the use of SaaS apps within their IT system. IT, HR, and managers can manage and automate the provisioning of IT resources for users, accounts creation/deactivation, anomaly detection, cost analysis, and IT security from a single, centralized dashboard.

A Youzer profile can be created for each new onboarding employee which specifies their role, manager, and location, and allows them to access all the software and tools they need to perform their work. External service providers such as accountants, consultants, volunteers or temporary workers can also be incorporated as a user. A selection of tools is provided in order to prepare the resource options to be allocated to each user, and Youzer automates the creation of accounts, provision of resources and communication of access codes. Notifications are sent to HR and IT managers in advance about every new employee’s date of arrival, eliminating surprises.

Youzer provides IT, HR, and managers with centralized access to all IT system users. A comprehensive user list allows them to know in real time who has access to which resources, and directly modify the access rights of a particular user. Organizations can also see the number of users allocated to each software, and compare the resources assigned to users with the same role in order to adapt the accounts of each user. Features for employee offboarding ensure that access isn't left open to employees who have left the company through pre-programmed, automatic suspension of resources on departure dates.

Tools for cost control allow companies to determine the cost of each resource, check invoices, and view usage details for each software account. Youzer diagnostics provide information on any unused accounts, allowing organizations to adjust the number of licences or subscriptions according to the number of employees using that resource. Tools for IT security enable IT, HR, and managers to define and approve access conditions to software resources, and get immediate alerts on errors that may affect the security of company information.

Key benefits of YOUZER

  • Get clear visibility on all software accounts and users, and know in real time who has access to the company's resources.

  • Youzer automates account creation for onboarding employees, allowing users IT, HR, and managers to allocate all the software tools they need to perform their work.

  • Ensure that access to the organization's IT system isn't left open to employees who have left the company through Youzer's pre-programmed, automatic suspension of resources on departure dates.

  • Get visibility into the usage cost of each resource and avoid paying for unused accounts by identifying them through Youzer's diagnostics.

  • Define access conditions to software resources and get immediate alerts on serious errors that may affect the security of company information.

  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    French

    Images

    View operations in progress, urgent error notifications, and more via the dashboard
    Allocate new software accounts and modify the access rights directly from the user's profile
    View a comprehensive list of software and SaaS resources used in the IT system
    Know in real time who has access to company resources
    View 5 more
    YOUZER video
    YOUZER screenshot: View operations in progress, urgent error notifications, and more via the dashboard YOUZER screenshot: Allocate new software accounts and modify the access rights directly from the user's profile YOUZER screenshot: View a comprehensive list of software and SaaS resources used in the IT system YOUZER screenshot: Know in real time who has access to company resources

    Features

    Total features of YOUZER: 61

    • API
    • Access Certification
    • Access Controls/Permissions
    • Accounting
    • Active Directory Integration
    • Activity Dashboard
    • Activity Management
    • Alerts/Notifications
    • Asset Tracking
    • Audit Management
    • Audit Trail
    • Automated Discovery
    • Budget Control
    • Budgeting/Forecasting
    • Capacity Management
    • Change Management
    • Collaboration Tools
    • Compliance Management
    • Compliance Tracking
    • Configuration Management
    • Contract/License Management
    • Cost Analysis
    • Cost Tracking
    • Data Import/Export
    • Depreciation Management
    • Employee Onboarding
    • HR Management
    • IT Asset Management
    • IT Asset Tracking
    • IT Cost Management
    • Inventory Management
    • Knowledge Base Management
    • Knowledge Management
    • License Management
    • Maintenance Management
    • Member Accounts
    • Monitoring
    • Onboarding
    • Online Catalog
    • Password Management
    • Privileged Account Management
    • Real Time Data
    • Real Time Monitoring
    • Reporting/Analytics
    • Requisition Management
    • Resource Allocation & Planning
    • Resource Management
    • SSL Security
    • SaaS Operations Management
    • Self Service Portal
    • Self-Service Access Request
    • Service Catalog
    • Service Reporting
    • Shadow IT Detection
    • Spend Management
    • Subscription Management
    • Third Party Integrations
    • Usage Tracking/Analytics
    • User Management
    • User Provisioning
    • Workflow Management

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    Reviews

    Overall rating

    4,8 /5
    (4)
    Value for Money
    4,3/5
    Features
    4,5/5
    Ease of Use
    5/5
    Customer Support
    4,5/5

    Already have YOUZER?

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    Write a Review!
    Showing 5 reviews of 4
    Nicolas B.
    Overall rating
    • Industry: Information Services
    • Company size: 51-200 Employees
    • Used Monthly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 8.0 /10

    great tool to improve onboarding of new hires

    Reviewed on 2018/08/29

    I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.

    I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.

    Pros

    Youzer sends me a reminder when an employee is about to arrive in my company. I just have a few buttons to click and there you go, the accounts for this user are all created. I don't need to wait for my IT departement to create them (they have more valuable tasks to work on).

    Cons

    I'm waiting for the hardware management workflow improvements. because I want to be able to select a specific hardware bundle for each employee. This feature is said to be released in september 2018.

    Thierry F.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Good multi-tenant account creation tool

    Reviewed on 2018/08/29

    I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer...

    I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer I'm able to create accounts on those 20 workspaces with one tool. Awesome :)

    Pros

    I use the multi-tenant option to manage all the accounts of all my customers. Setup was fine. I found the connectors I was looking for : Active Directory, GSuite, Office 365. I don't need more :)

    Cons

    At the begining I had difficulties to understand the way the Active Directory connector would work , but then I found the agent.

    Julien O.
    Overall rating
    • Industry: Telecommunications
    • Company size: 51-200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Centralized accounts management

    Reviewed on 2018/08/08

    Account creation was painfull before : it took some days, with mispells. Now it's fast and the...

    Account creation was painfull before : it took some days, with mispells. Now it's fast and the managers get exactly what they ask for.
    And we don't have any forgotten accounts anymore because Youzer reminds us to delete the accounts when an employee leaves.

    Pros

    Easy to setup (succeeded on my own :) )
    Full view of all the accounts across all our tools.

    Cons

    The hardware management needs to be improved.

    Maxime S.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 51-200 Employees
    • Used Monthly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Feature-rich and powerful automation tools

    Reviewed on 2018/08/29

    Once you have set up your youzer's account, it becomes extremely easy to create and suspend user...

    Once you have set up your youzer's account, it becomes extremely easy to create and suspend user access. The tool acts as a real assistant (notification, error prevention) and we see very quickly the effects on our business.

    Pros

    • User friendly interface
    • The self service catalog is pretty useful - clear forms and easy to set
    • Automation features are impressive and simple to use

    Cons

    • Reporting and Dashboard are a little bit limited compared to some other systems... they give a basic overview.
    • I needed more feedbacks on my actions

    YOUZER FAQs

    Below are some frequently asked questions for YOUZER.

    YOUZER offers the following pricing plans:

    • Starting from: €0,50/month
    • Pricing model: Subscription
    • Free Trial: Available

    STARTER: €0.50 per month per employee BUSINESS : €0.90 per month per employee MSP : €0.90 per month per employee (minimum invoicing : 99 €) All plans include support and access to the full catalog of resources.

    We do not have any information about YOUZER features

    YOUZER has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    YOUZER supports the following languages:

    French

    YOUZER supports the following devices:

    YOUZER integrates with the following applications:

    Asana, Box, Freshdesk, Google Workspace, Intercom, Jira, Mailchimp, Microsoft 365, Pipedrive, Recruitee, Slack, TeamViewer

    YOUZER offers the following support options:

    Email/Help Desk, Phone Support, Chat

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