YOUZER

IT and SaaS account management & monitoring

4,8 /5 (4 reviews) Write a Review!

YOUZER Overview

What is YOUZER?

Youzer is an online IT and SaaS account management and monitoring software that helps companies to allocate the relevant tools to their employees and control the use of SaaS apps within their IT system. IT, HR, and managers can manage and automate the provisioning of IT resources for users, accounts creation/deactivation, anomaly detection, cost analysis, and IT security from a single, centralized dashboard.

A Youzer profile can be created for each new onboarding employee which specifies their role, manager, and location, and allows them to access all the software and tools they need to perform their work. External service providers such as accountants, consultants, volunteers or temporary workers can also be incorporated as a user. A selection of tools is provided in order to prepare the resource options to be allocated to each user, and Youzer automates the creation of accounts, provision of resources and communication of access codes. Notifications are sent to HR and IT managers in advance about every new employee’s date of arrival, eliminating surprises.

Youzer provides IT, HR, and managers with centralized access to all IT system users. A comprehensive user list allows them to know in real time who has access to which resources, and directly modify the access rights of a particular user. Organizations can also see the number of users allocated to each software, and compare the resources assigned to users with the same role in order to adapt the accounts of each user. Features for employee offboarding ensure that access isn't left open to employees who have left the company through pre-programmed, automatic suspension of resources on departure dates.

Tools for cost control allow companies to determine the cost of each resource, check invoices, and view usage details for each software account. Youzer diagnostics provide information on any unused accounts, allowing organizations to adjust the number of licences or subscriptions according to the number of employees using that resource. Tools for IT security enable IT, HR, and managers to define and approve access conditions to software resources, and get immediate alerts on errors that may affect the security of company information.

YOUZER Overview

Pricing

Starting from
€0,50/month

Pricing options

Free Trial
Subscription
Value for money

STARTER: €0.50 per month per employee

BUSINESS : €0.90 per month per employee

MSP : €0.90 per month per employee (minimum invoicing : 99 €)

All plans include support and access to the full catalog of resources.


YOUZER Features

Devices
Business size
S M L
Markets
United States
Supported Languages
French

Media

View operations in progress, urgent error notifications, and more via the dashboard
Allocate new software accounts and modify the access rights directly from the user's profile
View a comprehensive list of software and SaaS resources used in the IT system
Know in real time who has access to company resources
YOUZER video YOUZER screenshot: View operations in progress, urgent error notifications, and more via the dashboard YOUZER screenshot: Allocate new software accounts and modify the access rights directly from the user's profile YOUZER screenshot: View a comprehensive list of software and SaaS resources used in the IT system YOUZER screenshot: Know in real time who has access to company resources

YOUZER Reviews

YOUZER Reviews

Overall rating
4,8
/
5
Excellent
3

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,3
Features
4,5
Ease of Use
5
Customer Support
4,5
100% recommended this app
Nicolas B.

great tool to improve onboarding of new hires

I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.


Thierry F.

Good multi-tenant account creation tool

I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer I'm able to create accounts on those 20 workspaces with one tool. Awesome :)


Julien O.

Centralized accounts management

Account creation was painfull before : it took some days, with mispells. Now it's fast and the managers get exactly what they ask for.
And we don't have any forgotten accounts anymore because Youzer reminds us to delete the accounts when an employee leaves.


Maxime S.

Feature-rich and powerful automation tools

Once you have set up your youzer's account, it becomes extremely easy to create and suspend user access. The tool acts as a real assistant (notification, error prevention) and we see very quickly the effects on our business.


Nicolas B.
Industry: Information Services
Company size: 51-200 Employees

great tool to improve onboarding of new hires

Used Monthly for 1+ year
Reviewed on 2018/08/29
Review Source: Capterra

I didn't set it up (my IT did) but as a "normal" user, it's very easy to use.

Pros

Youzer sends me a reminder when an employee is about to arrive in my company. I just have a few buttons to click and there you go, the accounts for this user are all created. I don't need to wait for my IT departement to create them (they have more valuable tasks to work on).

Cons

I'm waiting for the hardware management workflow improvements. because I want to be able to select a specific hardware bundle for each employee. This feature is said to be released in september 2018.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Thierry F.
Industry: Information Technology & Services
Company size: 51-200 Employees

Good multi-tenant account creation tool

Used Weekly for 1-5 months
Reviewed on 2018/08/29
Review Source: Capterra

I manage 10 customers : that means 10 AD, 5 Gsuite instances, 5 Office 365 instances. With Youzer I'm able to create accounts on those 20 workspaces with one tool. Awesome :)

Pros

I use the multi-tenant option to manage all the accounts of all my customers. Setup was fine. I found the connectors I was looking for : Active Directory, GSuite, Office 365. I don't need more :)

Cons

At the begining I had difficulties to understand the way the Active Directory connector would work , but then I found the agent.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Julien O.
Industry: Telecommunications
Company size: 51-200 Employees

Centralized accounts management

Used Daily for 6-12 months
Reviewed on 2018/08/08
Review Source: Capterra

Account creation was painfull before : it took some days, with mispells. Now it's fast and the managers get exactly what they ask for.
And we don't have any forgotten accounts anymore because Youzer reminds us to delete the accounts when an employee leaves.

Pros

Easy to setup (succeeded on my own :) )
Full view of all the accounts across all our tools.

Cons

The hardware management needs to be improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Maxime S.
Industry: Information Technology & Services
Company size: 51-200 Employees

Feature-rich and powerful automation tools

Used Monthly for 1-5 months
Reviewed on 2018/08/29
Review Source: Capterra

Once you have set up your youzer's account, it becomes extremely easy to create and suspend user access. The tool acts as a real assistant (notification, error prevention) and we see very quickly the effects on our business.

Pros

• User friendly interface
• The self service catalog is pretty useful - clear forms and easy to set
• Automation features are impressive and simple to use

Cons

• Reporting and Dashboard are a little bit limited compared to some other systems... they give a basic overview.
• I needed more feedbacks on my actions

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,8/10
Based on 4 user ratings
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YOUZER Pricing

YOUZER Pricing

Starting from
€0,50/month
Free Trial
Subscription
Value for money

STARTER: €0.50 per month per employee

BUSINESS : €0.90 per month per employee

MSP : €0.90 per month per employee (minimum invoicing : 99 €)

All plans include support and access to the full catalog of resources.

STARTER: €0.50 per month per employee

BUSINESS : €0.90 per month per employee

MSP : €0.90 per month per employee (minimum invoicing : 99 €)

All plans include support and access to the full catalog of resources.

Value for Money
4,3/5
Based on 4 user ratings
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YOUZER Features

YOUZER Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4,5/5
Based on 4 user ratings
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Categories

Additional information for YOUZER

Additional information for YOUZER

Key features of YOUZER

  • Access request management
  • Account management
  • Allocation and modification of resources
  • Asset tracking
  • Audit management
  • Automatic provision of resources
  • Automatic suspension of access
  • Capacity management
  • Centralized access to all IT system users
  • Compliance tracking
  • Comprehensive list of software resources
  • Contract/license management
  • Cost analysis
  • Depreciation management
  • Employee offboarding
  • Employee onboarding
  • IT asset management
  • IT budgeting
  • IT security
  • Identification of unused software
  • Knowledge base management
  • Knowledge management
  • License management
  • Maintenance management
  • Multichannel notifications
  • Real-time dashboard
  • Risk management
  • Service catalog
  • Service reporting
  • Usage control
  • User access management
  • User management
  • User provisioning
  • User workflow
  • View of subscribed accounts

Benefits

  • Get clear visibility on all software accounts and users, and know in real time who has access to the company's resources.

  • Youzer automates account creation for onboarding employees, allowing users IT, HR, and managers to allocate all the software tools they need to perform their work.

  • Ensure that access to the organization's IT system isn't left open to employees who have left the company through Youzer's pre-programmed, automatic suspension of resources on departure dates.

  • Get visibility into the usage cost of each resource and avoid paying for unused accounts by identifying them through Youzer's diagnostics.

  • Define access conditions to software resources and get immediate alerts on serious errors that may affect the security of company information.

  • YOUZER FAQs

    YOUZER FAQs

    Below are some frequently asked questions for YOUZER.

    Q. What type of pricing plans does YOUZER offer?

    YOUZER offers the following pricing plans:

    Starting from: €0,50/month

    Pricing model: Subscription

    Free Trial: Available

    STARTER: €0.50 per month per employee BUSINESS : €0.90 per month per employee MSP : €0.90 per month per employee (minimum invoicing : 99 €) All plans include support and access to the full catalog of resources.

    Q. What are the main features of YOUZER?

    YOUZER offers the following features:

    • Access request management
    • Account management
    • Allocation and modification of resources
    • Asset tracking
    • Audit management
    • Automatic provision of resources
    • Automatic suspension of access
    • Capacity management
    • Centralized access to all IT system users
    • Compliance tracking
    • Comprehensive list of software resources
    • Contract/license management
    • Cost analysis
    • Depreciation management
    • Employee offboarding
    • Employee onboarding
    • IT asset management
    • IT budgeting
    • IT security
    • Identification of unused software
    • Knowledge base management
    • Knowledge management
    • License management
    • Maintenance management
    • Multichannel notifications
    • Real-time dashboard
    • Risk management
    • Service catalog
    • Service reporting
    • Usage control
    • User access management
    • User management
    • User provisioning
    • User workflow
    • View of subscribed accounts

    Q. Who are the typical users of YOUZER?

    YOUZER has the following typical customers:

    Small Business, Mid Size Business

    Q. What languages does YOUZER support?

    YOUZER supports the following languages:

    French

    Q. What type of pricing plans does YOUZER offer?

    YOUZER has the following pricing plans:

    Subscription

    Q. Does YOUZER support mobile devices?

    We do not have any information about what devices YOUZER supports

    Q. What other apps does YOUZER integrate with?

    YOUZER integrates with the following applications:

    Asana, Box, Freshdesk, Google Workspace, Intercom, Jira, Mailchimp, Microsoft 365, Pipedrive, TeamViewer

    Q. What level of support does YOUZER offer?

    YOUZER offers the following support options:

    Phone Support, Online Support