Uptrends

Remote website, application, API and server monitoring tools

About Uptrends

Uptrends is a website and web performance monitoring solution which aims to deliver organizations and team-based business users with a complete cloud-based remote monitoring solution for websites, web apps, API's and servers. Requiring no coding knowledge to install, Uptrends offers a dashboard-based approach to reporting uptime, performance, errors, functionality and user activity. Drag-and-drop "tiles" function like widgets to build custom reports that can be saved, exported to PDF or Excel, and quickly shared via email to all stakeholder contacts.

Uptrends allows for proactive testing of website performance according to 184 global checkpoints, while identifying recurring browser errors with snapshot screen grabs. Multi-step web app transactions can be monitored and click paths created via the transaction recorder tool, with Uptrends leveraging both synthetic and real user monitoring techniques. DNS and SMTP/POP3 uptime snooping covers server monitoring, with broad industry-standard protocol support, while API testing can be automated with calls verified according to response data. Alert escalations can be set to keep everyone updated in real time, utilizing multiple channels across phone, email, SMS messaging, and third-party integrations with Slack and PagerDuty. Additionally, the Uptrends 2.0 app for iOS, Android and Windows Phone also supports on-the-fly monitoring with color-coded status updates, push notifications, and more.

Key benefits of Uptrends

  • Uptrends offers a complete remote performance monitoring solution deployed within the cloud which requires no specialist coding knowledge to visualize the health of a website, web application, API and/or servers.

  • The transaction recorder logs user actions as they are performed within the browser, while error snapshots record and retain a visual confirmation of browser errors alongside historical, archival logs of synthetic/real website monitoring data.

  • Screenshots and waterfall reports are designed to to provide more information than a standard report, while customizable dashboards visualize performance data across a myriad of charting varieties and can be emailed in PDF & XLS formats for sharing with stakeholders.

  • Website and server monitoring capabilities support a multitude of important technology protocols including HTTP & HTTPS, SMTP, POP3, Ping, DNS, FTP, Connect, SQL, and MySQL.

  • The companion app for iOS and Android adds native mobile-based monitoring, providing status updates, color-coded overviews, push notifications, alert histories, filtering options, plus the ability to remotely add/remove probes.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, Germany

    Supported Languages

    Dutch, English, French, German

    Images

    An example of a customizable monitoring dashboard showing a range of data widgets for website transaction and load times, uptime status, error types, page speed check scores and more
    The companion Uptrends 2.0 app provides remote monitoring support features for iOS and Android smartphones
    Get a quick, remote status update on monitored websites, servers and transactions with the Uptrends 2.0 mobile app shown on Android
    The Uptrends 2.0 app for mobile offers a color-coded overview of monitored websites, highlighting the status, uptime percentages and average resolve times etc
    The settings screen of the Uptrends 2.0 app on Android, showing peak period notification toggling plus various ON/OFF Peak period definition options
    A world map visualization show localised average load times, leveraging Real User Monitoring capabilities to capture site visitor data from real visitors
    Reports can be emailed out to any contact, opting for a variety of file formats and attaching any optional notes for the recipient
    Multiple alert escalations can be set across multiple channels including phone, email, SMS and also Slack
    Multiple organization members can be added to a paid Uptrends account to create operator groups with varying permission levels to limit capabilities based on role
    Calendar-based off duty scheduling allows team members to be made exempt from alerts and bother when not currently working
    View 11 more
    Uptrends video
    Uptrends screenshot: An example of a customizable monitoring dashboard showing a range of data widgets for website transaction and load times, uptime status, error types, page speed check scores and more Uptrends screenshot: The companion Uptrends 2.0 app provides remote monitoring support features for iOS and Android smartphones Uptrends screenshot: Get a quick, remote status update on monitored websites, servers and transactions with the Uptrends 2.0 mobile app shown on Android Uptrends screenshot: The Uptrends 2.0 app for mobile offers a color-coded overview of monitored websites, highlighting the status, uptime percentages and average resolve times etc Uptrends screenshot: The settings screen of the Uptrends 2.0 app on Android, showing peak period notification toggling plus various ON/OFF Peak period definition options Uptrends screenshot: A world map visualization show localised average load times, leveraging Real User Monitoring capabilities to capture site visitor data from real visitors Uptrends screenshot: Reports can be emailed out to any contact, opting for a variety of file formats and attaching any optional notes for the recipient Uptrends screenshot: Multiple alert escalations can be set across multiple channels including phone, email, SMS and also Slack Uptrends screenshot: Multiple organization members can be added to a paid Uptrends account to create operator groups with varying permission levels to limit capabilities based on role Uptrends screenshot: Calendar-based off duty scheduling allows team members to be made exempt from alerts and bother when not currently working

    Features

    Total features of Uptrends: 28

    • API
    • Activity Dashboard
    • Alerts / Escalation
    • Automatic Notifications
    • Charting
    • Collaboration Tools
    • Dashboard Creation
    • Data Import/Export
    • Data Visualization
    • Drag & Drop Interface
    • Historical Analysis
    • Issue Tracking
    • Mobile Alerts
    • Mobile Integration
    • Monitoring
    • Multiple User Accounts
    • PDF Conversion
    • Performance Management
    • Performance Reports
    • Real Time Data
    • Real Time Updates
    • Remote Monitoring
    • SMS Integration
    • Scheduled Reporting
    • Server Monitoring
    • Third Party Integration
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4 /5
    (11)
    Value for Money
    3,7/5
    Features
    3,9/5
    Ease of Use
    3,8/5
    Customer Support
    4,1/5

    Already have Uptrends?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 11
    Bryan H.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Uptrends is the website tracking tool you need!

    Reviewed on 2020/08/25

    Love uptrends. Don't know how we got along so long without it.

    Love uptrends. Don't know how we got along so long without it.

    Pros

    The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up.

    Cons

    Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help.

    Mike H.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Product for Pinpointing Issues

    Reviewed on 2020/09/24

    Great customer support. They reach out regularly to make sure we are happy. Good communicators,...

    Great customer support. They reach out regularly to make sure we are happy. Good communicators, flexible business solutions.

    Pros

    We love the ability to instantly prove where problems are with connectivity. The feature of monitoring from multiple checkpoints is invaluable to isolating network issues. The auto traceroute, log retention, reporting and integration with other tools is great.

    Cons

    We would have liked the ability to import our monitoring targets from CSV or some other automated method. Minor issue.

    Verified Reviewer
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Beware of this Company!

    Reviewed on 2019/02/04

    Pros

    It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.

    Cons

    We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.

    Susan C.
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 11-50 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amazing Support

    Reviewed on 2020/12/11

    We have used Uptrends to manage and support our client's site. During Covid-19, our client suffered...

    We have used Uptrends to manage and support our client's site. During Covid-19, our client suffered a financial hardship and they were going to cancel their subscription to support reducing their cost. Uptrends account managers were gracious and prompt to provide our client with a substantial and impactful discount, in order to sustain their account. They were quick to respond, did not try to low ball our client and were generous to extend the discount an entire year. It's hard to find great partners/vendors like this, now-a-days

    Pros

    Software is user friendly, given the proper training or tutorials.

    Cons

    Very robust in its features, so it can be overwhelming.

    Michelle T.
    Overall rating
    • Industry: Financial Services
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent customer service

    Reviewed on 2020/04/14

    Uptrends is willing to negotiate and stand behind their product to put their customers first.

    Uptrends is willing to negotiate and stand behind their product to put their customers first.

    Pros

    Visibility into your complete infrastructure, cloud & on premises

    Cons

    nothing i didn't like so I'm not sure what else i need to write

    Showing 5 reviews of 11 Read all reviews

    Uptrends FAQs

    Below are some frequently asked questions for Uptrends.

    Uptrends offers the following pricing plans:

    • Starting from: US$11,33/month
    • Pricing model: Subscription
    • Free Trial: Available

    Free 30-day trial with both packages and then: STARTER: $11.33 per month (billed annually) / $14.17 per month (billed monthly) PREMIUM: $32.54 per month (billed annually) / $40. 67 per month (billed monthly) PROFESSIONAL: $158.61 per month (billed annually) / $198.26 per month (billed monthly) BUSINESS: Starting from $27.14 per month (billed annually) / $33.92 per month (billed monthly) ENTERPRISE: Starting from $49.10 per month (billed annually) / $61.37 per month (billed monthly)

    Uptrends offers the following features:

    • API
    • Activity dashboard
    • Alerts
    • Availability testing
    • CPU monitoring
    • Collaboration tools
    • Dashboard creation
    • Data import/export
    • Data visualization
    • Drag-and-drop interface
    • Error snapshots
    • Event-based notifications
    • FTP monitoring
    • Historical analysis
    • Issue tracking
    • Mobile alerts
    • Mobile integration
    • Multiple user accounts
    • PDF conversion
    • Performance management
    • Performance reports
    • Real-time data
    • Real-time updates
    • SLA monitoring
    • SMS integration
    • Scheduled reporting
    • Scheduling
    • Server monitoring
    • Server performance
    • Third party integration
    • Uptime reporting
    • User activity monitoring
    • Website integrations
    • Website management
    • Website monitoring

    Uptrends has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Mid Size Business

    Uptrends supports the following languages:

    Dutch, English, French, German

    Uptrends supports the following devices:

    Android, iPhone, iPad

    Uptrends integrates with the following applications:

    PagerDuty, Slack, StatusHub

    Uptrends offers the following support options:

    Phone Support, Online Support, Knowledge Base

    Related categories

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