Agentology

Agentology

Lead response & follow-up platform for real estate agents

4.8/5 (14 reviews)

Agentology Overview

Agentology is a lead response and nurturing solution for real estate agents which utilizes trained concierges to follow-up and manage leads generated online. Inbound leads are instantly contacted, with multiple attempts carried out via email, SMS, and phone if they cannot be reached immediately.

Agentology’s concierges instantly follow-up with new inbound leads 24/7/365, ensuring that leads are contacted within minutes to begin the nurturing process, and allowing users to focus their energies on motivated prospects and clients.. The concierges adhere to a 10-touch follow-up process for leads who cannot be reached instantly, and are trained to ask prospects the right questions. Users can view all chat histories and take over conversations at any time, with live transfer of hot leads.

When users are not available to talk immediately, Agentology books appointments with warm prospects in the calendar. Notifications are sent to users by email and SMS, and detailed lead summaries and action items provide information on where to pick up when prospects are transferred. Agentology also offers a referral network for unwanted leads, with users offered a 25% referral fee for every deal closed.

Pricing

Starting from
$195/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Agentology Reviews

Overall rating
4.8/5
93% positive reviews
12
Excellent
1
Very good
1
Average
0
Poor
0
Terrible
Nathan H.

Best lead conversion company ever!

Used Daily for 1-5 months
Reviewed on 2018/11/13
Review Source: Capterra

They are helping me connect with more people. No more stress of not connecting with that lead in time. Agentology puts you in front of more opportunities to gain more sells and grow your business.

Pros

You will convert more sells by using Agentology. Their team reaches out to your leads 24/7 at all times. They will qualify your leads for you. This super helps when you are busy in a showing or at a listing appointment or at a event etc. You won’t miss that next great lead when you use Agentology. Super friendly and they go beyond to help qualify your leads.

Cons

Agentology has a great agent dashboard. Everything works very smoothly and is all linked in with your calendar. Easy to navigate around. Very integrated.

Response from Agentology

Thank you so much for your review, Nathan! We love helping you connect with more motivated buyers and sellers so you can focus on what you do best: showing homes and closing deals.

Cheers!

- Kelsey

Kelsey McKinny
Director of Marketing
Agentology Inc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Randy J.

Nice to never have a lead fall through the cracks!

Used Daily for 6-12 months
Reviewed on 2018/09/24
Review Source: Capterra

Agentology solves the problem of not being able to answer each call within a few minutes because of other tasks to be done (or sleeping)

Pros

It's nice that the leads are being screened to separate who is just looking from someone who is ready to buy. So nice to be at ease when you miss a call because you know it is being taken care of.

Cons

I wish agentology could see my schedule on a calendar and let me know when someone is ready to book a showing. I understand that is coming soon.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Remy F.

Agentology saves precious time

Used Daily for 1+ year
Reviewed on 2018/10/04
Review Source: Capterra

Really good. Again the personal touch makes all the difference from their customer service.

Pros

Easy to use. Great Customer Service! I like the notes from the customer conversations.

Cons

Switching over to new system - the referrals didn't transfer. So I had to switch back and forth a lot.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Vital leg of my business

Used Daily for 1+ year
Reviewed on 2018/09/20
Review Source: Capterra

It's a great tool for lead generation. Put some money in my pocket.

Pros

Work's fluently with my other systems I use.

Cons

I'd like to see some sort of report. I don't think that's an option now unless I'm missing it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Nicholas Y.

Ease of use to lend a hand to a busy agent

Used Daily for 6-12 months
Reviewed on 2018/09/13
Review Source: Capterra

Pros

Super easy to use, follow along and watch how they interact with your clients.

Cons

I wish we could be told if the employee is a girl or a boy. They are all named Alex, which makes it easy, but when I am talking to the cleint I have to avoid pronouns until I hear them say, "Alex was great, she was so sweet" etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Agentology Pricing

Starting from
$195/month
Pricing options
Free Trial
Subscription
Value for money

$195/month membership fee plus $5 per lead processed.

Agentology Features

  • Activity Dashboard
  • Automatic Notifications
  • Contact Database
  • Email Notifications

  • Accounting Management
  • Activity Tracking
  • Automatic Reminders
  • Client Portal
  • Contact Management
  • Customizable Branding
  • Document Storage
  • Electronic Payments
  • Expense Tracking
  • Maintenance Scheduling
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Task Management
  • Template Management
  • Third Party Integration

Additional information for Agentology

Key features of Agentology

  • 10-touch follow-up
  • Action items
  • Appointment booking
  • CRM integration
  • Chat history
  • Client database
  • Dashboard
  • Detailed lead summaries
  • Instant notifications
  • Live transfers
  • Real-time conversation access
  • Referral network access
  • SMS & email notifications
  • SMS, phone & email follow-ups
  • Source tracking

Benefits

  • Agentology’s trained concierges instantly respond to inbound leads 24/7/365, and users can view each lead’s chat history in real time.

  • With the 10-touch follow-up process, agents make up to 10 attempts to contact each lead through SMS, phone, or email if they cannot be reached immediately.

  • Live transfers allow users to instantly speak with hot prospects whenever they are ready to talk.

  • Warm appointments with motivated buyers and sellers are booked into users’ calendars if they are unavailable to speak immediately.

  • Users are provided with instant SMS and email lead notifications, action items, and detailed summary reports.

  • Agentology FAQs

    Below are some frequently asked questions for Agentology.

    Q. What type of pricing plans does Agentology offer?

    Agentology offers the following pricing plans:

    Starting from: $195/month

    Pricing model: Subscription

    Free Trial: Not Available

    $195/month membership fee plus $5 per lead processed.

    Q. What are the main features of Agentology?

    Agentology offers the following features:

    • 10-touch follow-up
    • Action items
    • Appointment booking
    • CRM integration
    • Chat history
    • Client database
    • Dashboard
    • Detailed lead summaries
    • Instant notifications
    • Live transfers
    • Real-time conversation access
    • Referral network access
    • SMS & email notifications
    • SMS, phone & email follow-ups
    • Source tracking

    Q. Who are the typical users of Agentology?

    Agentology has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does Agentology support?

    Agentology supports the following languages:

    English

    Q. What type of pricing plans does Agentology offer?

    Agentology has the following pricing plans:

    Subscription

    Q. Does Agentology support mobile devices?

    We do not have any information about what devices Agentology supports

    Q. What other apps does Agentology integrate with?

    Agentology integrates with the following applications:

    Firepoint

    Q. What level of support does Agentology offer?

    Agentology offers the following support options:

    Knowledge Base, Online Support, Phone Support