Xplor Gym

4.2 (5)
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Future-ready all-in-one gym management software solution

About Xplor Gym

Xplor Gym is your all-in-one gym management solution. With software, embedded payments and integrated access control, Xplor Gym makes running your fitness business easier and more profitable than ever before.

Manage all aspects of your business from a single, intuitive system – cutting admin work, increasing accuracy, and giving you a complete real-time view of each member.

A cloud-based digital solution, Xplor Gym helps you get and stay-ahead. Future-ready flexible API-first driven development and technology allows you to react to changes and opportunities fast, as well as creating a solution that fits your unique business.

Xplor Gym offers more than you’d expect from a member database, tracking the entire customer journey to create a complete 360-degree picture that’s always up to date. Power your business with better data.

When paired with your member database, marketing automation features create a powerful tool to drive acquisition, engagement, and retention. Segment, target and reach prospects and members at critical times with personalised, relevant email and SMS messages.

Make scheduling headaches a thing of the past. Schedule in a way that suits your business – including by site, activity, and trainer – create a recurring schedule and add one-off sessions as needed.

Configure class and activity bookings to suit your operations and the memberships you offer – putting you in control. Make it simple for members to book, and manage their account, using any device. Even let members book a specific spot in classes such as spin or yoga.

Take the hassle out of managing membership payments. With an effective approach to Direct Debit collections, Xplor Gym can take care of these for you.
Embedded membership payments give you a real-time view of payment statuses in your software and cut reconciliation work.

Facilitate online joining, sales and payments and centrally record all sales across your business. Monitor stock levels and the movement of items within your business.

Control access across all areas of your premises. Easily configuring controls to meet your specific needs, powered from your live member data. See the number of visitors in your facilities in real-time to track capacity and use.

Make effective strategic decisions fast with a range of reporting features. In-built dashboards allow you to assess your financials and track member journeys and conversion rates. Access the data you need to build customised reports.

Switching to new gym management software doesn’t have to be daunting or time consuming. Our experienced team will deliver a hassle-free, smooth implementation and onboarding process – while you keep on running your business.


Key benefits of Xplor Gym

• Avoid switching between and reduce challenges with discrepancies between different systems. Xplor Gym is a complete end-to-end gym membership & management solution that allows you to run all aspects of your business from a single system.
• Take the hassle out of managing membership payments. Create flexible options and choose payment timings that suit your business. Save time on reconciliation and avoid needing to chase up payments.
• Save time and provide a seamless member experience with easy to manage access control across your business limited to real-time membership data. Avoid unauthorised access, member frustration and time for your team.
• Keep up with rapidly changing customer tastes & preferences. A cloud-based digital solution, Xplor Gym helps you get and stay ahead. Future-ready flexible technology allows you to react rapidly to changes and opportunities that arise.
• Get help and advice when you need it with a local technical support team and online resources. Plus rely on our knowledgeable team for advice on best practices and insights.
• Manage your prospects and members in one place. Creating less admin, less room for error, and complete oversight of both your members, and your prospects.
• Deliver exceptional member communications for a better customer experience with a simple, automated software platform that includes marketing automation tools.
• Stand out from the crowd and keep members coming back with features that put them in control – including spot bookings.
• Manage multiple sites with ease and make informed business decisions based on real-time data.
• Simplify staff management processes to streamline operational tasks. Plus, improve efficiency and compliance.


Images

Xplor Gym Software - Member management simplified - everything you need to know in one place and always up-to-date
Xplor Gym Software - Online joining and digital member self-service tools to suit your gym business
Xplor Gym Software - Marketing automation tools to help you grow your business and keep connected with members
Xplor Gym Software - Integrated access control to suit your facilities
Xplor Gym Software - Insights & reporting tools give you the information you need to make informed business decisions faster
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Xplor Gym

4.2 (5)
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Starting Price

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US$89.00
month

Pricing Options

Free version
Free trial
Free version
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Features

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Integrations

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Ease of Use

4.0 (5)
4.6 (157)

Value for Money

3.7 (5)
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Customer Service

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Reviews

Overall rating

4.2 /5
(5)
Value for Money
3.7/5
Features
3.6/5
Ease of Use
4/5
Customer Support
3.6/5

Already have Xplor Gym?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 5
Phil
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

new users

Reviewed on 2023/03/02

Great support and fast to rectify any issues. We provided the info and all systems were set up

Great support and fast to rectify any issues. We provided the info and all systems were set up

Pros

How quick it is compared to past software and class bookings really easy for the customer

Cons

Still not grasped all the reporting yet for membership info

David
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I real let down from what was promised

Reviewed on 2024/06/07

Would never have signed in with them knowing how bad they are. it does offer an all in one place...

Would never have signed in with them knowing how bad they are. it does offer an all in one place for payment, membership management and door entry system. it has areas of what could be brilliant, but due to all of the bits that don't work properly its very difficult system to live with. we wanted automated as much as possible but we end up doing some much extra work, that we shouldn't have made the switch.

Pros

The entry system has a memory so holds member details even if you lose internet. great for a 24 hr facility.

Cons

There are too many things to mention, the lack of explanation when this had gone wrong, the blame being passed to members when over 100 of them have had problems making purchases through the app which is clearly an issue with the sign up process. the app is slow and clunky, regularly buffers or doesn't load at all leaving a blank screen. multiple mistakes in taking payments effecting over 10% of our members, and then doing as little as possible to rectify this with the members. told at the start the app would do things it either does or that isn't in place yet and 2 years later still waiting for. The list goes on.

Fanny
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Je recommande !

Reviewed on 2020/07/23

Pros

Un mot spécifiquement sur cette période difficile. En temps normal ce logiciel fonctionne bien et j’en suis satisfait. Et en pleine période de covid encore moins déçue, l’équipe à su me rassurer et m’apporter des solutions personnalisées. Suspension de prélèvement pendant le confinement pour m’aider à ne pas m’enfoncer. Et à la sortie du confinement ils avaient bien bossé pour nous permettre de rouvrir selon les règles imposées par l’état. Très bon point Resamania continuez comme ça.

Cons

Rien de spécial, je suis très satisfaite du logiciel et de la réactivité de l'équipe, surtout en cette période difficile.

Roy
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source Show more details

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Un must have

Reviewed on 2020/06/30

Pros

En ces temps difficiles et exceptionnels, je peux dire que je suis content d’être chez Resamania. La preuve qu’ils sont une équipe qui sait évoluer et s’adapter aux problèmes. Ils ont remodelés leur logiciel durant le confinement pour nous permettre d’accueillir nos clients dans les bonnes conditions en limitant les entrées. Un logiciel très abordable, je recommande.

Cons

Peut-être un manque d'ergonomie frontale

Gilles
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source Show more details

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Comptabilité

Reviewed on 2022/02/15

Les états ne sont pas complets au niveau de la comptabilité.
Perte de temps et de fiabilité.

Les états ne sont pas complets au niveau de la comptabilité.
Perte de temps et de fiabilité.

Pros

Gestion des abonnements et des ventes...

Cons

Il est vraiment dommage que le logiciel ne soit pas capable de générer automatiquement des écritures comptables injectable dans un logiciel de comptabilité...

Xplor Gym FAQs

Below are some frequently asked questions for Xplor Gym.

Xplor Gym offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact Resamania directly for pricing information.

Xplor Gym has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Xplor Gym supports the following languages:

English, French, Spanish

Xplor Gym supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Xplor Gym integrates with the following applications:

Virtuagym, eGym

Xplor Gym offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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