VINCLE CRM provides real-time collaboration for sales, marketing, customer service staff, and managers, allowing users to manage territories and contacts, schedule meetings, upload and store documents, record expenses, receive real-time notifications, analyze sales activity and ROI, and more.
With VINCLE CRM, users can manage their customer data through integrations with ERP systems including Microsoft Dynamics and SAP. The software aims to provide users with a 360-degree view of their business by integrating all business processes. Visits and routes can be planned using a range of criteria, with an integrated map for route visualization and optimization. Expenses can be recorded and tracked, and users can view automated reports on sales and commercial activity. The internal messaging system enables the communication of strategic and administrative information about each client. VINCLE CRM also offers support for multiple languages and currencies, enabling international business.
The software is intuitive and easy to use for the users. The multiple options it has really make your work easier; the planning assistant, for example, really help you to successfully complete your routes.
The planning assistant option can be confusing if you've planned the visit to a particular place and the next day that same place still appears in the app. In the agenda, in the monthly vision version, I would like to see which centers I have visited instead of the number of centers.
Lastly, I think it's a mistake not to include the type of offer in the prices, in the audit section, as this can lead to some mistakes in the audit of products.
It's a very simplified app, which makes it very easy to use. It's simple and quick in general. I like having the option of programming my route and being able to see that I've completed all of my visits; this way, it's impossible for me to forget any of them
In their agenda, in the monthly visión particularly, I would prefer to see the name of each center instead of the number of centers par day. This way, my planning time would be shorter.
Another thing I don't like is having to calculate the Price of the offer (i.e, buy 2 get 1 free or 2nd unit 70% off) and that it can lead us to make many mistakes if you're in a hurry
I can keep organized at work thanks the smart agenda. With an intuitive planning interface I may ensure all POS have been visited, independently of how many assigned customers I have.
Smart library is really cool, with lots of mush-have documents needed on your work. It's a mandatory element to solve critical request on the POS that need a clear and quick answer.
Data collection in-store is intuitive and easy to carry out.
Slow communications sometimes, due it depends on Internet coverture, fortunately you can work offline, so you can keep working without losing information.
We have standarized sales processes through our sales reps, we can interact in real time with our customers and the sales tools that the reps have available allow them to work far more efficiently than before
Broad functional coverage. Flexibility to adapt to different requirements. Vendor understanding about the sales processes and operations. Easy to use
Software allows to develop customizations in case the standard is not enough to cover your processes. As usual, the more you customize the software the more unstable becomes. If data volume to be transferred between BackOffice and mobile devices is big, performance is affected
Vincle is really friendly, agile and intuitive software. Real time analytics about reached results, are available anywhere, and they allow managers and directors improve go-to-market approach with better decisions. Likewise, you count on a large list of reports available to present sales progress to customers, with a really positive impact on the add value of our services on each visit.
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Below are some frequently asked questions for VINCLE CRM.
VINCLE CRM offers the following pricing plans:
Starting from: US$25,00/month
Pricing model: Subscription
Free Trial: Not Available
Contact VINCLE for full pricing information.
VINCLE CRM offers the following features:
VINCLE CRM has the following typical customers:
VINCLE CRM supports the following languages:
English, French, Portuguese, Spanish
VINCLE CRM has the following pricing plans:
We do not have any information about what devices VINCLE CRM supports
VINCLE CRM integrates with the following applications:
Microsoft Dynamics CRM, SAP Business One
VINCLE CRM offers the following support options:
Online Support, Phone Support